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Zebra Technologies
Industry
Retail
Healthcare
Manufacturing
Transportation and Logistics
Government
Hospitality
Field Operations
Mobile Technology for Energy and Utilities
Banking

Transform retail operations with Zebra’s retail technology solutions, featuring hardware and software for improving inventory management and empowering teams.

Streamline operations with Zebra’s healthcare technology solutions, featuring hardware and software to improve staff collaboration and optimize workflows.

Learn how Zebra's public sector technology solutions empower state and local governments to improve efficiency with asset tracking and data capture devices. 

Zebra's hospitality technology solutions equip your hotel and restaurant staff to deliver superior customer and guest service through inventory tracking and more.

Zebra's market-leading solutions and products improve customer satisfaction with a lower cost per interaction by keeping service representatives connected with colleagues, customers, management and the tools they use to satisfy customers across the supply chain.

Zebra's range of Banking technology solutions enables banks to minimize costs and to increase revenue throughout their branch network. Learn more.

Hardware
Mobile Computers
Printers
Barcode Scanners
RFID
Printing Supplies
Tablets
Machine Vision and Industrial Fixed Scanners
Interactive Kiosks
Autonomous Mobile Robots
Accessories
Environmental Sensors
Location Technologies

Zebra's range of mobile computers equip your workforce with the devices they need from handhelds and tablets to wearables and vehicle-mounted computers.

Zebra's desktop, mobile, industrial, and portable printers for barcode labels, receipts, RFID tags and cards give you smarter ways to track and manage assets.

Zebra's 1D and 2D corded and cordless barcode scanners anticipate any scanning challenge in a variety of environments, whether retail, healthcare, T&L or manufacturing.

Zebra's extensive range of RAIN RFID readers, antennas, and printers give you consistent and accurate tracking.

Zebra's rugged tablets and 2-in-1 laptops are thin and lightweight, yet rugged to work wherever you do on familiar and easy-to-use Windows or Android OS.

With Zebra's family of fixed industrial scanners and machine vision technologies, you can tailor your solutions to your environment and applications.

Zebra’s line of kiosks can meet any self-service or digital signage need, from checking prices and stock on an in-aisle store kiosk to fully-featured kiosks that can be deployed on the wall, counter, desktop or floor in a retail store, hotel, airport check-in gate, physician’s office, local government office and more.

Adapt to market shifts, enhance worker productivity and secure long-term growth with AMRs. Deploy, redeploy and optimize autonomous mobile robots with ease.

Zebra's environmental sensors monitor temperature-sensitive products, offering data insights on environmental conditions across industry applications.

Zebra's location technologies provide real-time tracking for your organization to better manage and optimize your critical assets and create more efficient workflows.

Software
AI Software
Zebra Workcloud Solutions
Device Software
Machine Vision Software

Zebra Workcloud, enterprise software solutions boost efficiency, cut costs, improve inventory management, simplify communication and optimize resources.

Mobile Computer Software

Drive down costs while driving up employee, security, and network performance with software designed to enhance Zebra's wireless infrastructure and mobile solutions.

Printer Software

Explore Zebra’s printer software to integrate, manage and monitor printers easily, maximizing IT resources and minimizing down time.

Scanner Software

Make the most of every stage of your scanning journey from deployment to optimization. Zebra's barcode scanner software lets you keep devices current and adapt them to your business needs for a stronger ROI across the full lifecycle.

RFID Software

RFID development, demonstration and production software and utilities help you build and manage your RFID deployments more efficiently.

Developer Software

RFID development, demonstration and production software and utilities help you build and manage your RFID deployments more efficiently.

Zebra DNA

Zebra DNA is the industry’s broadest suite of enterprise software that delivers an ideal experience for all during the entire lifetime of every Zebra device.

Location and Tracking

Advance your digital transformation and execute your strategic plans with the help of the right location and tracking technology.

Zebra Symmetry AMR Software

Boost warehouse and manufacturing operations with Symmetry, an AMR software for fleet management of Autonomous Mobile Robots and streamlined automation workflows.

The Zebra Aurora suite of machine vision software enables users to solve their track-and-trace, vision inspection and industrial automation needs.

Aurora Focus

Zebra Aurora Focus brings a new level of simplicity to controlling enterprise-wide manufacturing and logistics automation solutions. With this powerful interface, it’s easy to set up, deploy and run Zebra’s Fixed Industrial Scanners and Machine Vision Smart Cameras, eliminating the need for different tools and reducing training and deployment time.

Aurora Imaging Library

Aurora Imaging Library™, formerly Matrox Imaging Library, machine-vision software development kit (SDK) has a deep collection of tools for image capture, processing, analysis, annotation, display, and archiving. Code-level customization starts here.

Aurora Design Assistant

Aurora Design Assistant™, formerly Matrox Design Assistant, integrated development environment (IDE) is a flowchart-based platform for building machine vision applications, with templates to speed up development and bring solutions online quicker.

Aurora Vision Library

Designed for experienced programmers proficient in vision applications, Aurora Vision Library provides the same sophisticated functionality as our Aurora Vision Studio software but presented in programming language.

Aurora Vision Studio

Aurora Vision Studio, an image processing software for machine & computer vision engineers, allows quick creation, integration & monitoring of powerful OEM vision applications.

Services
Maintenance Plans
Visibility Services
Professional Services
Zebra Managed Services
Technical Support
Circular Economy
Knowledge Center

Adding innovative tech is critical to your success, but it can be complex and disruptive. Professional Services help you accelerate adoption, and maximize productivity without affecting your workflows, business processes and finances.

Zebra's Managed Service delivers worry-free device management to ensure ultimate uptime for your Zebra Mobile Computers and Printers via dedicated experts.

Find ways you can contact Zebra Technologies’ Support, including Email and Chat, ask a technical question or initiate a Repair Request.

Zebra's Circular Economy Program helps you manage today’s challenges and plan for tomorrow with smart solutions that are good for your budget and the environment.

Support
Partners
Connect with a Zebra Partner
Become a Zebra Partner
Partner Resources

Support Services

Zebra OneCare™ Maintenance Plans


Our Zebra OneCare Support and Service goes above and beyond the manufacturer's warranty to cover it all, including normal wear and tear and accidental damage.

A person is using a screwdriver to repair the internal components of a mobile computer.

Technology is Complex. Maintenance Doesn't Have to Be.

You depend on your devices and software applications to run your business. When they're down, so are your workflows. You don't have time for unexpected surprises that halt your operations. You need a plan to protect against failures and prevent frustrations. Keep it simple and certain with Zebra OneCare maintenance plans.

Trusted Service and Ongoing Support from the Source
Trusted Service and Ongoing Support from the Source
Trusted Service and Ongoing Support from the Source

Accidents happen, especially in tough business environments. Don't let that halt your operations. Stay a step ahead of the unexpected with troubleshooting and support from the team that knows your devices best and stands behind their technology 100%. Maximize your coverage and get certified repairs with authorized parts, along with security patches and firmware and software updates.

Hassle-Free Repairs and Support Your Way
Hassle-Free Repairs and Support Your Way
Hassle-Free Repairs and Support Your Way

Get the support you need, when and how you need it. Take advantage of self-service diagnostic tools or submit requests quickly and easily online. Tap into Zebra's digital support community for common questions or give us a call to connect with a live agent. Trust Zebra to focus on your business-critical devices, so you can focus on your operational outcomes.

Peace-of-Mind Plans that Flex to Fit Your Business
Peace-of-Mind Plans that Flex to Fit Your Business
Peace-of-Mind Plans that Flex to Fit Your Business

Choose the plan that's right for your business goals and budget. Far from one-size-fits all, Zebra OneCare plans offer everything from Essential coverage to elevated Select support, and even Specialized plans for targeted protection. Pick your plan based on your device type or portfolio, contract length, coverage level and repair turnaround time. It's pain free with our simple subscription model.

A day in the life of Zebra Onecare  Photography
Video

A Day in the Life of Zebra OneCare™

Have you ever wondered what a day in the life of your device looks like when it is sent in for service with a Zebra OneCare contract? Watch this video to get a sneak peak into our Buffalo Grove facility to find out.

Explore Zebra OneCare Maintenance Plans

Never one-size-fits-all, choose the "right-for-you" plan that's tailored to your exact needs and business urgency. Delivering much more than backup warranty and repair, our comprehensive plans add years of ongoing enhancements to protect your technology and your investment.

Menu

  • Zebra OneCare™ Essential
  • Zebra OneCare™ Select
  • Zebra OneCare™ Special Value (SV)
  • Zebra OneCare™ Technical and Software Support
  • Zebra OneCare™ On-Site Support
Zebra OneCare™ Essential

Core Assurance

Gain peace of mind when your day-to-day device needs are covered to keep your fleet up and running. Get comprehensive protection, including phone support, three-day repair turnarounds, software and security updates, and cloud-based visibility into repair reports and more with VisibilityIQ™ OneCare™.

  • Complete Assurance
    Complete Assurance

    Fully comprehensive, includes accidental damage, functional failure and normal wear and tear, print head replacement, plus replacement device if beyond economical repair.

  • 3-Day Repairs
    3-Day Repairs

    Three-day turn around on repairs once the device arrives at the repair facility, plus ground return shipping.

  • 8x5 Tech Support
    8x5 Tech Support

    Priority access to live-agent telephone technical support during normal business hours (8x5) no matter where customers are located.

  • OS and LifeGuard for Android Security Updates
    OS and LifeGuard for Android Security Updates

    Protect your business and ensure your devices are always running at optimum performance levels and compliant with data protection laws.

  • VisibilityIQ OneCare (Available for Zebra Mobile Devices and Scanners)
    VisibilityIQ OneCare (Available for Zebra Mobile Devices and Scanners)

    Cloud-based dashboard to view repair and support information, contracts, case lifecycle reports, LifeGuard Analytics, repair on time delivery, repair rates and top repair metrics.

Zebra OneCare™ Select

Maximum Protection

Access around-the-clock support with the Zebra OneCare Select plan. Build on the benefits of the Essential plan, PLUS 24/7 live-agent telephone support and next-business-day, ‘like new’ device replacement pre-loaded with your settings, software, apps and OS, and LifeGuard versions.

  • 24/7 Live Agent Technical Phone Support
    24/7 Live Agent Technical Phone Support

    24/7 live-agent telephone technical support in 17 different languages no matter where the customer is located (English live-agent support after-hours).

  • Next Day, "Like New" Device Replacement
    Next Day, "Like New" Device Replacement

    “Like-new” replacement device ships for next business day delivery, same day shipment, next bus day delivery (where possible).

  • Standard Commissioning Service
    Standard Commissioning Service

    Standard Device Commissioning preloads the device with customer’s level of software, apps, configuration, OS and LifeGuard version.

  • VisibilityIQ OneCare (Available for Zebra Mobile Devices and Scanners)
    VisibilityIQ OneCare (Available for Zebra Mobile Devices and Scanners)

    Cloud-based dashboard to view repair and support information, contracts, case lifecycle reports, LifeGuard Analytics, repair on time delivery, repair rates and top repair metrics.

  • OS and LifeGuard for Android Security Updates
    OS and LifeGuard for Android Security Updates

    Protect your business and ensure your devices are always running at optimum performance levels and compliant with data protection laws.

Zebra OneCare™ Special Value (SV)

Right-Priced Protection

Protect your value-tier printers and mobile devices with our specialized plan including technical and software support, five-day repair turnarounds and optional accidental damage coverage. Plus, mobile computer users will get access to our cloud-based VisibilityIQ OneCare tool.

  • Right-Price Protection for Value-Tier Devices
    Right-Price Protection for Value-Tier Devices

    Enterprise-level service at only a fraction of the cost of a single, uncovered repair, with optional accidental damage coverage* available at value-tiered pricing for your unique needs.

  • 5-Day Repairs
    5-Day Repairs

    Five-day turn around on repairs once the device arrives at the repair facility, plus ground return shipping.

  • 8x5 Tech Support
    8x5 Tech Support

    Live-agent telephone technical support during normal business hours no matter where customers are located.

  • OS and LifeGuard for Android Security Updates
    OS and LifeGuard for Android Security Updates

    Protect your business and ensure your devices are always running at optimum performance levels and compliant with data protection laws.

*optional accidental repair coverage available on mobile computers only

Zebra OneCare™ Technical and Software Support

Standalone Technical and Software Support

Protect your data and get support when needed, even without a repair support plan. Access expert technical support and Zebra-exclusive security patches and software updates, including LifeGuard™. This plan also provides support for software applications, both OEM and third-party.

  • Standalone Technical, Software and Security Support
    Standalone Technical, Software and Security Support

    Access Zebra's specialized technical support professionals with the expertise to troubleshoot hardware and its installed software, including Zebra-provided third-party applications.

  • 8x5 Tech Support
    8x5 Tech Support

    Live-agent telephone technical support during normal business hours no matter where customers are located.

  • OS and LifeGuard for Android Security Updates
    OS and LifeGuard for Android Security Updates

    Protect your business and ensure your devices are always running at optimum performance levels and compliant with data protection laws.

Zebra OneCare™ On-Site Support

Certified On-Site Technician

When you can't send your devices to a Zebra Service Center for repair or service, we'll send a Zebra-trained and certified technician to you for one-on-one, personalized attention.

* An ideal option for devices that are too vital, large or cumbersome to ship, choose 1- or 2-business day options.

  • Security at Your Site
    Security at Your Site

    When you choose any of the Zebra On-Site maintenance plans, everything is always included - parts, labor, travel to and from your facility, software and firmware updates, security patches, complete cleaning - whatever is required to get your devices back up and running in like-new condition.

  • Scheduled On-Site Visits or a Permanent On-Site Solution*
    Scheduled On-Site Visits or a Permanent On-Site Solution*

    Choose the plan that meets your urgency. Two separate service levels allow you to choose the on-site repair window timeline that meets your workflow and budget.

  • 8x5 Tech Support
    8x5 Tech Support

    Live-agent telephone technical support during normal business hours no matter where customers are located.

  • OS and LifeGuard for Android Security Updates
    OS and LifeGuard for Android Security Updates

    Protect your business and ensure your devices are always running at optimum performance levels and compliant with data protection laws.

  • SPG Devices Covered for Onsite:
    SPG Devices Covered for Onsite:

    All Zebra industrial printer lines

  • EVM Devices Covered for Onsite:
    EVM Devices Covered for Onsite:

    SLSXXX, DS3608, TC26AZ, TC26VE, TC57XX, TC72XX, TC75XX, TC77VE, MC92xx, MC93xx, RS4000, RS419x, VC70XX, WT41XX, LS3408, LS3578, MK4XXX

*Please refer to your account manager for more details on either option.

Looking for Support? Zebra's Here For You.

Find ways you can contact Zebra Technologies' Support, including Email and Chat, ask a technical question or iniatiate a Repair Request.

Resources

Our services offerings are designed to help you optimize your operations, improve your customer experience, and achieve your business goals. Take a look at our library of resources and discover how we can help you succeed.

Zebra Services Center Difference Fact Sheet Download
Zebra OneCare Battery Services Enhancements Fact Sheet Download
Zebra OneCare Battery Maintenance Service Fact Sheet Download
Zebra OneCare Support Services Fact Sheet Download
Zebra Device Commissioning Services Fact Sheet Download
Zebra Visibility IQ™ OneCare™ Flyer Download

Discover More Zebra Services

We understand that businesses require more than just cutting-edge hardware to operate smoothly. That's why we offer a suite of additional services to complement and enhance our products. With our services, you can gain valuable insights, optimize your workflows, and reduce your environmental impact.

We're here to help you achieve your business goals and maximize the value of your Zebra Technologies products. Explore our services and discover how we can help you succeed.

VisibilityIQ™ Foresight
VisibilityIQ™ Foresight
VisibilityIQ™ Foresight

Zebra's VisibilityIQ Foresight is a cloud based solution that aggregates data from MDM and other device data sources to provide you with the business intelligence you need to get the most out of your data investment.

Zebra Managed Services
Zebra Managed Services
Zebra Managed Services

Zebra's Managed Service delivers worry-free device management to ensure ultimate uptime for your Zebra Mobile Computers and Printers via dedicated experts.

Man drawing Zebra services icon and relationships on a clear whiteboard.
Professional Services
Professional Services
Professional Services

Zebra's Signature Services help you accelerate the speed at which you implement new intelligent edge devices and software into your existing IT environment and workflow.

Circular Economy
Circular Economy
Circular Economy

Zebra's Circular Economy Program helps you manage today’s challenges and plan for tomorrow with smart solutions that are good for your budget and the environment.

Help

Consult an Expert

Our team of partners and sales associates know the ins and outs of every industry to deliver tailored solutions to customers. Let us connect you with a Zebra expert in your area to select and implement the right Zebra solution that best fit your business needs.

Talk to a Partner
Talk to a Partner
Talk to a Partner

Let us show you how Zebra Services can help solve your business need.

Contact Sales
Contact Sales
Contact Sales

Ready to integrate Zebra solutions into your system? Contact us to get started.

Zebra logo



Connect with Our Team

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ZEBRA and the stylized Zebra head are trademarks of Zebra Technologies Corp., registered in many jurisdictions worldwide.  All other trademarks are the property of their respective owners. Note: Some content or images on zebra.com may have been generated in whole or in part by AI. ©2025 Zebra Technologies Corp. and/or its affiliates.


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