Summary
- Microsoft is making Windows agentic, but users strongly oppose the move, and Microsoft seems puzzled.
- Users prefer targeted AI in apps, not AI injected everywhere (taskbar, filesystem, browser).
- If Microsoft ignores critics and forces Copilot everywhere, it risks alienating users.
Well, it turns out that Microsoft doesn't know why people dislike Windows' new direction. If you're just tuning in, the company announced that it's moving to make Windows an agentic operating system, which is when AI does most of the decision-making and heavy lifting. The company thought that people would love Copilot handling their PC for them, butthe reality was a little jarring.
So, now Microsoft has a lot of backlash on its hands. People are flocking to social media to air their disapproval of the agentic approach to Windows. The problem is, it seems Microsoft doesn't get why Copilot is getting all the hate. Well, fortunately for it, people are very much willing to sit down and give the company a piece of their mind.
Microsoft's AI CEO is confused about the hate over Windows becoming agentic
Over on X, Microsoft's AI CEO, Mustafa Suleyman, made a post where they discussed their confusion. They specifically call out people calling AI "underwhelming," comparing their past, where they "played Snake on a Nokia phone," to having a "fluent conversation with a super smart AI."
Some people took the opportunity to tell Mustafa exactly why they're not excited about the new AI wave. One X user,@vxunderground, explains that they do think AI is impressive, but that Microsoft is "injecting a solution into a "problem" that doesn't exist." They believe that "We do NOT want AI in applications, the taskbar, our filesystem, our browser, etc," and that Microsoft should be picking and choosing where to implement AI for maximum effect instead of spreading it everywhere.
Some people, on the other handed decided not to mince words:
It seems Microsoft has a problem where its AI-focused work ethic clashes with what people outside its Redmond offices actually want. When a business believes that "AI is no longer optional," it's understandable that the person leading the charge doesn't understand why everyone else doesn't get excited over using Copilot in every facet of their life. Unfortunately, if Microsoft continues to wave away naysayers and forge ahead with its agentic plan, it may end up making more enemies than friends.
