Contact us

Find out how to get in touch with the Digital Solutions team, whether you need assistance or have a general enquiry.

Service desk operating hours

• Monday to Thursday 7:30am–8:00pm
• Friday 7:30am–5.00pm
• Saturday 8:00am–4.00pm

Digital Solutions operates an afterhours service for urgent, high priority calls. If you have a problem or outage that affects 50 or more people, or is a critical function/essential service, call extension04 463 5050for afterhours service.

All non-critical requests will be responded to in the next working day.

Image services

• Phone+64 4 463 5133 or emailImage-Services.
• To contact a Digital Solutions staff member directly, please use thestaff directory.

Teaching technology

If you are in a teaching room and you have an urgent issue with the audiovisual equipment, call extension5475 using the phone provided in the lectern.

All other requests are logged through theStaff Service Centre or by emailing theService Desk.

Personal device support for students

We provide regularlaptop clinics for students on the Kelburn and Pipitea campuses.

Kelburn campus

• 10 am–12 pm, Monday, Wednesday and Friday
• Level 2, The Hub outside the Library.

Pipitea campus

• 10 am–12 pm, Tuesday and Thursday
• Level 3 of Rutherford house, room 330.