Verizon received the following requests from consumers⁺ nationwide in 2024.
| | Request to Know* | Request to Delete* | Request to Correct | Do Not Sell, Share, & Target** | Total Requests | 12,557 | 35,081 | 6,562 | 787,296 | Complied with in whole or in part | 12,419 | 27,584 | 5,815 | 786,227 | Denied | 138 | 7,497 | 747 | 1,069 | Average Response Time (Days) | 10 | 6 | 13 | <1 |
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⁺ For purposes of this reporting, Verizon included individual rights requests submitted to Verizon by natural persons other than Verizon employees and contractors.
* Verizon also received 6 unverified requests to know and 1 unverified request to delete from Digital Secure customers via email in 2024.
** These numbers include the number of requests received through a Global Privacy Control and the number of requests received through Verizon’s consolidated opt-out mechanism on its Your Privacy Choices page from January 1, 2024 through December 31, 2024.