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A small shop/kiosk with colourful products displayed on shelves, and a person wearing a traditional sari is standing at the counter.

We're improving the livelihoods of people throughout our global value chain

Ourapproach to sustainability is about delivering impact faster with more focused, urgent and systemic action across our four sustainability priorities:climate,nature,plastics and livelihoods.

Our actions to improve livelihoods fall into 3 main areas:

  • Helpingfarmers grow and building resilience in our value chain
  • Moving towards aliving wage and boosting our suppliers’ productivity
  • Strengtheningsmall retailers and helping our business grow

Moving towards our near-term goals

Our longer-term ambition is foreveryone in our value chain to have a decent livelihood, including by earning a living wage by 2030. To move towards this, we’re focusing our energies and resources on three critical priorities for our business, with clear roadmaps for each goal.

  • Help 250,000smallholder farmers in our supply chain access livelihoods programmes by 2026

  • Suppliers representing 50% of our procurement spend to sign ourLiving Wage Promiseby 2026

  • Help 2.5 millionSMEsin our retail value chaingrow their business by 2026

See ourAnnual Report for recent progress against these goals.

Women harvesting cocoa pods in a shaded forested area. One woman is placing cocoa pods into a metal bowl, while others collect pods scattered on the forest floor.

Helping farmers grow

We’re helping smallholder farmers grow their incomes through better farming practices and certification schemes. Because with the right support, smallholders can be at the forefront of global efforts to protect and regenerate nature.

We’re focusing on the farmers who grow our key crops, with an approach tailored to each crop and country’s context. Working through a range of local partners, we help farmers improve their incomes through income growth programmes and regenerative agriculture programmes.

A smiling woman carrying a basket of harvested palm fruit on her head in a sunlit palm plantation.

Expanding incomes

Our income growth programmes support people growing palm, coconut, tea, cocoa and vanilla by providing access to training, information and financial support. This helps farmers diversify their incomes, access credit and become more productive. We’re particularly focused on including more women in these programmes.

For example, through agroforestry initiatives in Côte d’Ivoire, we’re helping cocoa farmers diversify their incomes by integrating various crops and tree species, improving soil health and creating new income streams. We also provide training on climate-smart agricultural practices, to support smallholders' financial resilience.

A smiling woman standing in a cocoa plantation, holding ripe cocoa pods in her hands. She is wearing a patterned headscarf and a black shirt.

More regenerative practices

Ourregenerative agriculture programmes help smallholders working with dairy, vegetables, tea, coconut, black soy, cereals and spices conserve water, look after the soil and use fewer chemicals. This boosts yields and builds farmers’ resilience, while also replenishing the land.

Our Jasmine Rice project in Thailand is resulting in lower costs and higher yields for farmers, as they replace expensive chemical fertilisers with more sustainable alternatives which also improve soil quality. This supports increased incomes and the overall long-term resilience of the farms, protecting future livelihoods.

A group of people are seated in a circle on a blue tarpaulin sheet surrounded by palm trees. A facilitator is conducting a training session.

Increasing certification

We’re helping the farmers who grow our products become certified and enjoy the benefits this brings. Schemes like RSPO, trustea, Rainforest Alliance and Fairtrade help farmers increase their incomes and support more sustainable farming practices. Certification also improves the traceability of our crops and helps us enhance our support and impact.

Certification schemes include programmes to help farmers improve their productivity and capabilities, fair pricing and incentives for sustainability, support for workers’ rights, and active community engagement.

A smiling woman standing in a palm plantation, wearing a bright pink headscarf and a red outfit with patterned sleeves. She’s giving a thumbs-up gesture, surrounded by vibrant greenery and palm trees.

A collective effort

We’re working across industry to understand how we can come together to overcome the barriers to increased farmer incomes. We’re involved in a variety of collaborations such as the Sustainable Trade Initiative (IDH) Business Action Committee to share knowledge and best practice towards this objective.

A worker operating a forklift in a warehouse, moving a pallet of neatly stacked boxes labelled ‘OMO’. The worker is wearing a yellow hard hat, a blue hoodie and a reflective safety vest, with the warehouse environment visible in the background.

Moving towards a living wage

For a business like ours withrespect for human rights at its core, paying a living wage is a priority. Not only does this improve people’s lives, it also enhances our supply chain resilience and increases workers’ productivity.

We’re proud to have been paying a living wage throughout our own operations since 2020 and to have been accredited as a living wage employer by theFair Wage Network since 2021. Now we’re working to support our many suppliers around the world in paying a living wage.

A worker wearing a blue uniform, a white cap, and clear safety glasses in an industrial setting.

Helping suppliers change

Our Responsible Partner Policy includes a mandatoryrequirement for our suppliers to pay a living wage (PDF 4.45 MB) to their workers by 2030.

We’ve started closing the gap between pay and living wage with suppliers closest to our business. Nearly all factories that produce only for Unilever have a contractual requirement to pay a living wage and almost all labour agencies that provide workers for our factories now pay a living wage.

Two individuals in a shipping yard standing in front of blue and orange cargo containers. One person is wearing a white hard hat and a formal suit, and the other person is wearing a yellow hard hat, a safety vest and more casual clothing.

Closing the gap on living wage

To move towards our longer-term ambition, we’re focusing on countries where the living wage gap is the biggest, where the social safety net for workers is weakest, and where we can make the most impact based on our presence and scale.

We’re asking key suppliers to sign ourLiving Wage Promise: committing to evaluating their wage gap and to taking steps towards paying a living wage. With support from the Sustainable Trade Initiative (IDH), we’re providing training, tools and other resources to help suppliers understand what a living wage is, why it’s so important and how to get started.

Four individuals are engaged in a conversation and looking at printed maps in a field/plantation setting. The group includes people dressed in casual and outdoor work attire, one wearing a wide-brimmed hat and another in a shirt with a WWF logo.

Pushing for widescale change

For the widespread adoption of living wages, we need a true collective effort.

So we’re asking governments to review minimum wage policies to ensure they reflect living wages. We’re working with business peers and civil society to amplify the message that living wage is good for businesses, society and the overall economy. And we’re pushing investors to put living wage at the heart of their environmental, social and governance (ESG) criteria.

A light blue flag featuring the white logo of the International Labour Organization (ILO) against a bright blue sky.

Driving momentum on living wage

A smiling shopkeeper wearing an orange coat stands inside a small convenience store. Behind him, shelves are stocked with various products, including ‘OMO’ and ‘Sunlight’.

Strengthening small retailers

Through access to skills, finance and technology, we’re working to increase income opportunities and raise living standards across our network of millions of retailers around the world.

Supporting the extensive global trade network that sells our products strengthens our business. And by helping small and medium-sized enterprises (SMEs) grow, we can create an impact beyond our value chain so that families and communities can benefit too.

A shopkeeper wearing a striped shirt and a red scarf around his neck is using a smartphone while standing in front of a colourful shop display. The shop is filled with a variety of products, including packets hanging on the wall and jars of goods on the counter.

Going digital to increase sales

Our digital tools allow retailers to browse products, prices and promotions, place orders, and see which products are selling well. This creates a better experience for our customers and helps them increase their sales.

By the end of 2024, there were 2.58 million small stores using our digital platforms. We’re expanding these programmes in places like Bangladesh, India, Indonesia, Pakistan, the Philippines, Thailand, Turkey and Vietnam, aiming to add another 600,000 stores by 2026.

A vibrant outdoor market stall showcasing a variety of goods for sale. The stall is stocked with colourful products, neatly displayed on shelves and in baskets. In the foreground is a woman wearing a traditional conical hat and a striped shirt sitting next to a basket of goods.

Improving access to finance and skills

Helping retailers access financial services and improve their financial skills helps them grow their business and increase profits. And this builds resilience – both for their businesses and ours.

We have a range of programmes around the world working to expand financial and digital literacy, cashless payments, and access to credit and working capital. Our ongoing work with impact measurement experts60 Decibels independently verifies the impact of our SME growth initiatives.

We’ve also joined forces with organisations like the Better Than Cash Alliance to expand financial access among underserved groups such as women and small businesses.

Two women interacting in a store setting. One is wearing a black top and smiling, and the other woman is dressed in a light teal shirt.

Three ways we’re helping retailers access finance initiatives

  • Our Shakti programme supports around 200,000 women sales agents in remote, rural areas of Asia and Africa with access to finance and business training. This helps them sell more products – and in turn raise their living standards and help grow our business.
  • Jaza Duka, a micro-credit initiative we started with Mastercard and Kenyan Central Bank, is helping 26,000 small Kenyan retail businesses, over half managed by women, to move online. This has increased sales by 20% compared to non-participating businesses.
  • Kabisig eSummit teaches skills such as stock control, financial management, sales and customer service to 200,000 micro-entrepreneurs in the Philippines, mostly women, to help them better manage their businesses and improve their incomes.

Our other sustainability priorities

A person wearing a blue Unilever lab coat, hairnet, safety glasses and face mask examines a grey plastic bottle in a factory setting, with industrial equipment in the background.

Plastics

We’ve been working hard to create a circular economy for plastic packaging for a number of years. We’ve learnt that transformation takes time. Given the size of this challenge, we’re using our innovation capabilities to find new, scalable solutions.

A yellow metal walkway runs through the centre of an array of solar panels on the roof of a Unilever building in India.

Climate

Climate action has long been a part of how we do business. But the world must move faster to avoid the worst effects of climate change. We've set more ambitious climate targets and identified clearer actions to respond to this challenge.

An aerial view of a green forest landscape with winding rivers.

Nature

The world – and our business – needs resilient natural and agricultural ecosystems to thrive. We’re committed to contributing to the protection and regeneration of nature, within and beyond our value chain.

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