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Ride-sharing

The emergence of app-based ride-sharing platforms like Uber and Lyft transformed the way people in cities get around — and not always for the better. It nearly decimated the taxi industry while offering riders a more seamless way to travel. But it also choked many cities with car traffic and disrupted labor with the popularization of gig work. The Verge covers all the news and analysis related to ride-sharing as well as what the future holds for this mode of transportation.

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Andrew J. Hawkins
Uber to do Baidu robotaxis in Dubai.

Say that five times really fast! Uber has said it would useBaidu’s Apollo Go robotaxisin London, and now the company isadding Dubai as well, starting in March 2026.

Image: Uber
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Andrew J. Hawkins
Lyft doing teen accounts now, too.

The new accounts for riders aged 13 to 17 launch today in over 200 major markets, including New York, Chicago, Atlanta, Dallas, Boston, and Washington, DC. Parents get a link to track trips in real time, receive updates at pickup and drop-off, and can communicate directly with their teen’s Lyft driver if needed, the company says. The announcement comes almost three years afterUber first launched its teen accounts.

1/3Image: Lyft
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TikTok
Terrence O'Brien
Almost a week after being hit with a storm, many of NYC’s Citi Bikes are still snowed in.

Lyft made a big splash when itbought Citi Bike’s parent company in 2018. It promisedhuge investments and improved service. But, it’s also raised prices at a stunning rate, far outpacing inflation and fares for other transportation in NYC. And yet, ithasn’t bothered digging out most of its bike docks, according toStreetsblog.

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Andrew J. Hawkins
Uber faces an important sexual assault trial this week.

The case involves a woman passenger who sued Uber after being sexually assaulted by a driver, accusing the company of failing to take basic precautions to protect customers.

Uber has long been dogged by similar allegations —Reuters says the company is now facing approximately 3,000 lawsuits over similar claims — but this case could be a bellwether for future enforcement.A recent investigation found that Uber receives a report of sexual assault or misconduct somewhere in the world every eight minutes.

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Andrew J. Hawkins
Uber adds robotaxis with safety drivers in Dallas.

Uber customers can now be matched witha robotaxi operated by Avride in a small, 9-square mile section of Dallas. The vehicles,Hyundai Ioniq 5s, still have safety drivers for now as part of a phased introduction, with fully driverless operations coming later. The fleet will also be small at first, but will grow to “hundreds” over time, the company says. This is Uber’s latest robotaxi deployment in the US, following the partnership with Waymo inAustin andAtlanta.

1/4Image: Uber
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Robert Hart
Uber laid off contractors developing AI tools for Google.

The workers, part of Project Sandbox, were one month into an expected three month stint,Business Insider reports. Around a dozen people were involved, though it’s not clear how many were cut.

“The client has recently communicated a change in their internal priorities, which directly affects ongoing work on this program,” Uber emailed the affected contractors on Monday.

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Dominic Preston
Uber’s British bots.

The company hasannounced a UK trial with autonomous delivery company Starship, starting in Sheffield and Leeds. It’s Uber’s first delivery bot trial in Europe, after tests invariousUScities.

Starship’s robots aren’t new to the region though — one evendelivered dinner to my colleague Tom way back in 2017.

Photo of an Uber Eats-branded Starship delivery robot in front of a British church.
Wet, gray, big old church — that sure looks like the UK.
Image: Uber
Lyft CEO David Risher on paying drivers more and the shift to robotaxis
Play

Risher sees Lyft as a service company above all, but AI makes everything weird.

Nilay Patel
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Elizabeth Lopatto
Will Gavin Newsom let California regulate AI?

The California governor, who isalready angling for a presidential run, has a stack of AI regulation bills he can veto before October 12th. Newsom hasa slew of tech donors — and may want more tech money for a presidential run. OpenAI is also staffed upwith Newsom-affiliated operators. So will Newsom sign the bills?

If you buy something from a Verge link, Vox Media may earn a commission.See our ethics statement.

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Andrew J. Hawkins
Uber sued again for discriminating against people with disabilities.

The US Department of Justice filed a lawsuit alleging that the ridehail company “routinely refuse to serve individuals with disabilities,” including people with service animals and stowable wheelchairs.Uber settled a previous lawsuit with the Biden administration over a similar issue, but clearly this is anongoing problem with ridesharing.

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Dominic Preston
Taking the ‘Eats’ out of ‘Uber Eats.’

Takeout on demand first expanded to groceries, and then to other retail, but the branding hasn’t always kept up. WithUber Eats now delivering from Best Buy, that opens the door to some pretty strange dinner orders,

jackcousteau:

Not confusing at all. I’m going to grubhub my next network appliance.

Get the day’s best comment and more in my free newsletter,The Verge Daily.

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Andrew J. Hawkins
‘Every eight minutes.’

That’s how frequent Uber received a report of sexual assault or sexual misconduct in the US between 2017 and 2022, on average, according to a new investigation byThe New York Times. That amounts to a staggering total of 400,181 Uber trips that involve reports of assault or misconduct.Uber’s official number of “serious sexual assault and misconduct” over that period is only 12,522; the company estimates that 75 percent of those 400,000 cases involve “less serious” incidents of harassing comments or flirting. Still, Uber saysits working on the problem, but anonymous employees say the company is ignoring promising solutions.

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Jay Peters
Lyft is going to let you favorite drivers.

After a ride, you’ll beable to mark a driver as a favorite and Lyft will prioritize matching you with them when possible.

An image showing screenshots of favoriting a driver in Lyft.
Image: Lyft
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Andrew J. Hawkins
Fully driverless cars are coming to London.

Uber and one of the ridehail company’smany robotaxi partners, Wayve, announced today that they will begin testing Level 4 autonomous vehicles in London on public roads as soon as 2026. The timing coincides with the UK Secretary of State for Transport’s announcement of “an accelerated framework for self-driving commercial pilots, following the Automated Vehicles Act becoming law last month. Trials have been underway for a while, but always with a safety driver in the front seat. Now the companies can remove the driver from the vehicle, but in doing so they willaccept full liability if the vehicle crashes.

Image: Uber
Image: Uber

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