Dropbox Reviews
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Overall Dropbox Reviews
Here's an unbiased review of Dropbox. Discover how Dropbox users rate its features, ease of use, customer support, and other aspects that contribute to its overall appeal.
4.5/5
Based on 22 Reviews
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Likelihood to recommend
Out of 100%
Dropbox Pros and Cons Based on Customer Reviews
"Dropbox offers seamless synchronization and user-friendliness, making file management a breeze."
"It simplifies file sharing and collaboration, making it easy to work with teams and partners."
"Dropbox's flexibility allows access to files from anywhere, on any device."
"The free storage space is limited, which might not be sufficient for heavy users."
"Dropbox lacks zero-knowledge encryption, which may concern privacy-focused users."
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Hear directly from customers who have used Dropbox. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.
Used the software for :1-2 years (Weekly)
Company Size :11-50 employees
Verified Reviewer
Verified User
Dropbox is my first choice among various softwares I have used. The impressive part about Dropbox is its ease of access, implementation and simplicity. In terms of reliability, security and cost-effectiveness too, this wins me over. As an accountant I have a thousand files and data to store but I am usually afraid i might use my files as it happened so on previous platforms, at times,the files get corrupted etc. but dropbox has been safest in this regard. The synchronisation is smooth. One can go for it.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Dropbox Mobile App Experience
Dropbox After Sales Service Rating
What do you like best about Dropbox?
Impressive features about Dropbox are quick customer support with their expert team, the easiest and simplest integration, user-friendliness, etc.
What do you dislike about Dropbox?
No shortcomings so far in my experience, but if the desktop site is sometimes down, thats very rare.
What features is Dropbox currently missing?
None I can think of.
What other products like Dropbox have you used or evaluated?
Used the software for :1-2 years (Weekly)
Company Size :51-200 employees
Verified Reviewer
Verified User
Dropbox is great platform for file management and what impressed me the most about it is its cost effectiveness and ease of access, unlike my experience with onedrive. The main reason for switching to Dropbox is the ease of access which I couldn't find satisfying enough with other platforms are used.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Dropbox Mobile App Experience
Dropbox After Sales Service Rating
What do you like best about Dropbox?
The ease of access, which the OneDrive platform couldnt satisfy me with, and the synchronization is the smoothest in Dropbox. It is indeed worth every penny.
What do you dislike about Dropbox?
Some features, like AI commands, can be added according to todays trends and requirements that certain platforms provide, which can indeed make it a featured platform.
What features is Dropbox currently missing?
Nope.
What other products like Dropbox have you used or evaluated?
Aaro G.
5.0
Mar 11, 2025
Used the software for :1-2 years (Weekly)
Company Size :11-50 employees
Verified Reviewer
Verified User
Dropbox is so far the safest and most reliable storage and file management platform as per my experience considering my work field. The synchronization is great. Sharing and managing files are almost effortless, as compared to previous platforms I used. Customer service is average. Apart from this, ease of integration and implementation are some of its top features that make it win over the web. I use it on multiple devices and i encounter no issues with synchronization ofr functioning anywhere. Overall, if the customer service improves this is the best and most reliable platform, especially for file management.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Dropbox Mobile App Experience
Dropbox After Sales Service Rating
What do you like best about Dropbox?
Ease of integration, user-friendliness, and smooth synchronization, unlike other platforms which couldnt satisfy me as much, are some of its top features that impressed me.
What do you dislike about Dropbox?
The customer support seems to be average as per my experience. If this improves, I believe this is going to be a winner on the web.
What features is Dropbox currently missing?
Nothing as such
What other products like Dropbox have you used or evaluated?
Used the software for :1-2 years (Daily)
Company Size :11-50 employees
Verified Reviewer
Verified User
Dropbox does what it promises. I use it for backing up my files in different journalizing apps as a writer. Its seamless synchronization and user-friendliness make me choose Dropbox over other platforms. It makes sharing and managing files effortless and is the safest, as far as my experience has been, using so many different platforms. I use it almost every day. Customer support is speedy. It is easy and simple to use and implement. Easy to integrate. Overall, it has been a great experience, with the only shortcoming being that the app sometimes crashes, but this is rare. It is highly recommended.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Dropbox After Sales Service Rating
What do you like best about Dropbox?
Easy and seamless synchronization and user-friendliness made me choose Dropbox over other platforms. It makes sharing and managing files effortless and is the safest, as far as my experience has been, using so many different platforms.
What do you dislike about Dropbox?
The app crashes sometimes, but that is a rare occurrence. Apart from that, it could be a bit costly for some, but given the benefits it provides, I personally find it worth the price.
What features is Dropbox currently missing?
Not any that i can recall.
What other products like Dropbox have you used or evaluated?
Used the software for :2+ years (Daily)
Company Size :501-1000 employees
Verified Reviewer
Dropbox is an amazing and incredible tool for document management. I have been using it for more than six years, and I like how it allows me to easily and safely manage my documents from anywhere, anytime. Dropbox also provides very high security for sensitive information.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Dropbox IOS App Experience
Dropbox After Sales Service Rating
What do you like best about Dropbox?
What makes Dropbox unique is its simplicity, flexibility, and user-friendliness. It allows me to manage my documents from anywhere, anytime. Also, I can access documents from anywhere and share them with anyone.
What do you dislike about Dropbox?
The only disadvantage of Dropbox is that it is a bit expensive. Apart from this, theres nothing much to mention as a dislike.
What features is Dropbox currently missing?
No.
What other products like Dropbox have you used or evaluated?
Used the software for :6-12 months (Daily)
Company Size :10,001+ employees
Verified Reviewer
Verified User
Review Source: Organic
I have used Dropbox for more than one year for sharing with the team and storing data on the cloud. Really, Dropbox has the best features and availability. It is very easy to use and share documents and data. However, there are many limitations to sharing and keeping the data safe, such as MFA.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Dropbox Mobile App Experience
Dropbox After Sales Service Rating
What do you like best about Dropbox?
Security of data and the limitation with sharing data when you are going to share any data with your partner or team.
What do you dislike about Dropbox?
Yes, I wish to see online editing in Excel and Word files.
What features is Dropbox currently missing?
No,This is good as per my requirement as of now.
What other products like Dropbox have you used or evaluated?
Google Drive, OneDrive
How Dropbox is better/different from its competitors?
There are so much latest features in Drop box like Version history and file recovery, File locking and Viewer history
Used the software for :2+ years (Daily)
Company Size :501-1000 employees
Verified Reviewer
Verified User
Review Source: Organic
Dropbox brought distributed storage to the mainstream. Even after 14 years, it remains a market leader in the space. Dropbox has continued to evolve since its launch in 2008, adding new features and consistently aiming to outshine the competition. As a result, Dropbox remains on our best-distributed storage shortlist. Dropbox offers a lot, from integrated third-party office tools and Smart Sync to keeping your hard drive storage in check and block-level transfers, all at an affordable price.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Dropbox After Sales Service Rating
What do you like best about Dropbox?
Office 365 and Google Workspace integration is impressive. Likewise, the savvy capacity utilization with Shrewd Sync. Block-level exchange.
What do you dislike about Dropbox?
Dropbox needs zero-information encryption, and its moderately costly and has unfortunate protection.
What features is Dropbox currently missing?
Staying aware of the times, Dropbox likewise offers what it calls "spaces." It's a virtual workstation that permits groups to share records, log gatherings and make project designs, across the board space. It's still in beta, and there's no sign when that will end.
What other products like Dropbox have you used or evaluated?
Google Drive
How Dropbox is better/different from its competitors?
Dropbox "rewind" is a component that permits you to recuperate inadvertently erased or altered records.Furthermore clients can reestablish records for as long as 30 days with the rewind device; you can go as far back as 180 days in the event that you're on the Professional arrangement. It's not difficult to recuperate old documents as well: just select a date and time and Dropbox will recuperate the record you really want.
k P.
5.0
Jan 24, 2022
Used the software for :2+ years
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
Dropbox helps me organize my work properly by syncing and sharing with very few flaws. It works everywhere you need it and supports new features as well.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Dropbox Mobile App Experience
Dropbox After Sales Service Rating
What do you like best about Dropbox?
Easily manage files, codes, and documents anytime and anywhere.
What do you dislike about Dropbox?
Dropbox only works inside its own Dropbox folder, which is one con and can be improved.
Do you think Dropbox delivers value for the money spent?
Yes
Are you satisfied with Dropbox features?
Yes
Did implimentation of Dropbox was easy?
Yes
What features is Dropbox currently missing?
No.
Lucas J.
5.0
Oct 13, 2021
Used the software for :2+ years
Company Size :51-200 employee
Verified Reviewer
Verified User
Review Source: Organic
It has fully eradicated traditional inconveniences such as missing or damaged files. It provides easy access to all files and facilitates sharing. It has modernized the filing system by uploading all documents added while offline. Special features such as sync and showcase make it even more interesting.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Dropbox Mobile App Experience
Dropbox After Sales Service Rating
What do you like best about Dropbox?
File sharing, docs and files harmonizing, brings files to users fingertips, automatically adds docs and files to the cloud, flexibility across all devices from desktops to phones, ease of deployment, and simple setups and plugins.
What do you dislike about Dropbox?
Dropbox software tool has it all that we would be in search of; its the superb one.
Do you think Dropbox delivers value for the money spent?
Yes
Are you satisfied with Dropbox features?
Yes
Did implimentation of Dropbox was easy?
Yes
What features is Dropbox currently missing?
None.
What other products like Dropbox have you used or evaluated?
None.
Shirley N.
5.0
Aug 30, 2021
Used the software for :2+ years
Company Size :51-200 employee
Verified Reviewer
Verified User
Review Source: Organic
Issues that could be solved, concrete effects, and countermeasures for ever-increasing data. Countermeasures for data sharing with large capacity and integrity.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Dropbox Mobile App Experience
Dropbox After Sales Service Rating
What do you like best about Dropbox?
Easy and secure sharing
What do you dislike about Dropbox?
Nothing to improve.
Do you think Dropbox delivers value for the money spent?
Yes
Are you satisfied with Dropbox features?
Yes
Did implimentation of Dropbox was easy?
Yes
What features is Dropbox currently missing?
Not missing anything
John P.
4.0
Aug 24, 2021
Used the software for :2+ years
Company Size :51-200 employee
Verified Reviewer
Verified User
Review Source: Organic
I think Dropbox is the most convenient online storage. It is easy to link with iPhone and iPad. By having a shared folder with my partners and colleagues, I can transfer files without the feeling of sending. I personally think it's the easiest to use.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Dropbox IOS App Experience
Dropbox After Sales Service Rating
What do you like best about Dropbox?
Sharing the files while actually sharing.
What do you dislike about Dropbox?
Upload speeds can be improved.
Do you think Dropbox delivers value for the money spent?
Yes
Are you satisfied with Dropbox features?
Yes
Did implimentation of Dropbox was easy?
Yes
What features is Dropbox currently missing?
No
Kayla H.
5.0
Aug 19, 2021
Used the software for :2+ years
Company Size :51-200 employee
Verified Reviewer
Verified User
Review Source: Organic
When exchanging a large amount of data as a team, it is now possible to do so quickly by utilizing a secure (256-bit AES / SSL / TLS) cloud. This allows us to present a high level of security to the client.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Dropbox Mobile App Experience
Dropbox After Sales Service Rating
What do you like best about Dropbox?
Sure, please provide the text you would like me to review.
What do you dislike about Dropbox?
More team members can be added.
Do you think Dropbox delivers value for the money spent?
Yes
Are you satisfied with Dropbox features?
Yes
Did implimentation of Dropbox was easy?
Yes
What features is Dropbox currently missing?
No Missing Feature
abdulla
4.0
Dec 31, 2020
Used the software for :2+ years
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
This application prevents your files from being lost in the event that any type of virus infects your device. It is like a bank; it keeps your files secure, and no one else can access them.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Dropbox Mobile App Experience
Dropbox After Sales Service Rating
What do you like best about Dropbox?
You can get your files if you are in any country of the world.
What do you dislike about Dropbox?
Storage space available for free is very little.
Do you think Dropbox delivers value for the money spent?
Yes
Are you satisfied with Dropbox features?
Yes
Did implimentation of Dropbox was easy?
Yes
What features is Dropbox currently missing?
no thing
What other products like Dropbox have you used or evaluated?
it is my first app
How Dropbox is better/different from its competitors?
better
Kuldeep S.
5.0
Nov 03, 2020
Used the software for :2+ years
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
I have been using this software for 12 years. This is wonderful software for saving files on the cloud. You can access the data from any device, anywhere.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Dropbox Mobile App Experience
Dropbox After Sales Service Rating
What do you like best about Dropbox?
It is easy to use. Syncs easily, and the mobile application is very user-friendly.
What do you dislike about Dropbox?
Desktop version needs some updating.
Do you think Dropbox delivers value for the money spent?
Yes
Are you satisfied with Dropbox features?
Yes
Did implimentation of Dropbox was easy?
Yes
What features is Dropbox currently missing?
Version of files.
Yasir
4.0
Oct 26, 2020
Used the software for :2+ years
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
It has been a huge relief for a busy researcher like me. There's no need to carry bulky hardware to the office. Just work and store on Dropbox, and let it sync within seconds.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Dropbox Mobile App Experience
Dropbox After Sales Service Rating
What do you like best about Dropbox?
Storage capacity and real-time update.
What do you dislike about Dropbox?
Syncing large files should happen faster.
Do you think Dropbox delivers value for the money spent?
Yes
Are you satisfied with Dropbox features?
Yes
Did implimentation of Dropbox was easy?
Yes
What features is Dropbox currently missing?
No
What other products like Dropbox have you used or evaluated?
Google drive
How Dropbox is better/different from its competitors?
Fast, reliable and syncing speed especially for small files.
Martin W.
5.0
Jul 13, 2020
Used the software for :2+ years
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
Dropbox has been a game-changer for me! It's incredibly user-friendly and keeps all my files organized and accessible from anywhere. I love the seamless syncing across devices. Highly recommend!
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Used the software for :Less than 6 months
Company Size :1001-5000 employees
Verified Reviewer
Verified User
Review Source: Organic
Dropbox has ensured that all files and contents in our company are safely stored, with no intruders able to gain access. Furthermore, Dropbox provides clear access capabilities, ensuring that when we are connected to the internet, no challenges are encountered.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
What do you like best about Dropbox?
The security of Dropbox is something worth embracing, and there is also a well-laid-out design for businesses to run it. Additionally, Dropbox offers a one-month trial, which is free.
What do you dislike about Dropbox?
I value every feature that the vendor of Dropbox has installed in our systems. There are proper training and updates.
Used the software for :Free trial
Company Size :1001-5000 employees
Verified Reviewer
Verified User
Review Source: Organic
Dropbox provides one of the best storage platforms, with high security procedures in place. Additionally, Dropbox offers excellent updates and training for users. The flexibility of Dropbox is also impressive, allowing us to work freely and run our business efficiently.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
What do you like best about Dropbox?
I love the free trial of Dropbox simply because it gives us a chance to learn how to run the application. Furthermore, Dropbox has high security procedures, all employed for business purposes.
What do you dislike about Dropbox?
Nonetheless, after the one-month trial, Dropbox demands more cash, which might be hard for the users.
Joyson
5.0
Jul 07, 2020
Used the software for :More than 1 year
Company Size :11-50 employees
Verified Reviewer
Review Source: Organic
Good for our important files. Safe to use and a necessary app for all systems. If we delete any files in the system, we can retrieve them from the login. I am really happy with the performance of the software and the sync method.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
What do you like best about Dropbox?
Best app to sync with the files and update in every client.
What do you dislike about Dropbox?
Users are fewer.
Used the software for :More than 1 year
Company Size :201-500 employees
Verified Reviewer
Review Source: Organic
I would love to see more features like video and voice streaming integration, along with direct upload. Dropbox also needs to reduce its prices for SMEs.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
What do you like best about Dropbox?
Dropbox is known for its reliability; its user-friendly approach and access from anywhere make it an ideal tool for collaboration and data storage. What I like the most is that Dropbox clients are available on all leading platforms: Windows, Mac, and Linux, and on mobile (Android, iOS, and Windows).
What do you dislike about Dropbox?
If you opt for the free version, then there is no real-time collaboration, but Google Docs offers it for free. It can be pricey if you level up, as it only gives you 2GB of free storage, whereas competitors like Google offer 15GB of free storage. Lastly, I am anxiously waiting for a direct upload feature rather than moving files into dedicated folders to synchronize.
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