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Mint.com Pre-Launch Pitch Deck

This document summarizes Mint, a personal finance management tool. It allows users to track spending, savings goals, and net worth. Mint makes money through referral fees when users switch financial products based on Mint's recommendations. The document outlines Mint's market size and opportunity, competitors, value proposition, user and partner acquisition strategies, business model, and projected financials. It expects rapid user and revenue growth as it acquires users through viral and partnership channels and converts them through intelligent suggestions.

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Joanne Chen | Michael D’Orazio | Victor Ho | Alan Rutledge                       April 20, 2007
Mint: Save Time & Money                         Transactions            • List of detailed transactions grouped my            category            • All assets            • All debt            • Current net worth            •Tags, to customize transactions into folders            • Line graph plotting spending over time                               Goals            • List of goals            • Current net worth allocated to goals            • How much of goal is achieved            • All assets            • All debt            • Current net worth            • Notes                                                            2
Team & Advisors Aaron Patzer               Lead Architect, Nascentric (chip simulation software) CEO & Founder              Founder, GetAWebsite (search engine optimization)David Michaels              Director of Technology, ShockMarket Corporation VP Engineering             Director of Engineering, PGP (security software)Dave McClure                Director of Marketing, PayPal (micro-payments)Director Marketing          Director of Marketing, Simply Hired (job search) Jason Putorti              CTO & Founder, Novaroura (acquired by FittingGroup) Lead Designer              Co-Founder, Six Madison (anti-fraud SAS)                        Investors & AdvisorsFirst Round Capital, Felicis Ventures, Ron Conway, Scott Cook (Intuit Founder & CEO)                                                                                       3
Market Size - US 49 Million People                           31 Million Prospective Mint Users  22 to 35 age range                        64% of target demographic use online banking             Referrals (CPA)                              Advertising (CPC)    $8 RPU per year w/ 14% CAGR                    $4.50 RPU per year w/ 22% CAGRConversion      CPA          Referral                           Data to Leverage  0.75%        $50.00    Savings Accounts            Zip Code (feasibly: School or Workplace)  1.00%        $75.00        Internet                         Age (feasibly: Gender)  0.50%        $75.00      Credit Cards                   Income (propensity to spend)  0.25%        $50.00       Cell Phone                     Where and when you shop  0.10%        $200.00    Bank Accounts                       What brands you buy  $388 Million Total Addressable Market Opportunity w/ 16% CAGR                                                                                                4
CompetitorsKey Competitor: Wesabe                      Potential Entrants     • No revenue model – Freemium                • Develop simple, easy-to-     • Community based - limited                  use, free personal finance     source of information from                   online application to cater     “wisdom of the crowds”                       to mainstream     • Poor traction                              • Acquire Wesabe or     • Unspecific suggestions                     similar online applicationMint’s Comp. Advantages                    Mint’s Defensibility• User-specific saving opportunities   • High service switching costs• Compelling AI-based auto-sorting     • 3 non-pending technology patents• Easy and intuitive user interface    • Integration partnerships (TurboTax)                                                                                5
Value to User                                            Finance                  Online               Finance Social                                            Software                Banking                  NetworksEase of                                            Steep learning       Inconsistent layout;                Easily tracks and logs                                                     Intuitive interfaces; Use                                          curve; UI cluttered    difficult to aggregate               data from multiple sites     with excessive                                 simplified features                                                                       other sites                                               features                    Free to use;Costs                                           Required initial                  Automated billing                              Integrated with bank     Users must contribute                                           investment and                                                                 account and bill pay         to add value                 and categorization          update feesBenefits                                            Powerful feature    International presence;                     Saves time                                                             Low quality user-                                             set for keeping       strong advertiser                    Save money            finances organized                                generated advice                                                                network, existing users           Mint offers the most compelling and easy way to manage your personal finances.                                                                                                                   6
Value to Partners   Prospective                         Product or       Customer Acquisition    Mint         Value     Partner                            Service               Cost1            Referral   Proposition          Wamu                     Savings Accounts           $200.00           $50.00      $150.00        Comcast                            Internet           $200.00           $75.00      $125.00      Capital One                      Credit Cards           $150.00           $75.00      $75.00        Cingular                        Cell Phone            $325.00           $50.00      $275.00      Wells Fargo                    Bank Accounts            $175.00          $125.00      $50.00         E-Trade                 Brokerage Accounts           $475.00          $100.00      $375.00      Blue Cross                         Insurance            $225.00          $100.00      $125.00  Bank of America                         Mortgage            $550.00          $325.00      $225.00     Partners can increase revenue via cost-effect customer acquisition1. http://www.emetrics.org/articles/acquisition.shtml                                                                                                        7
User Acquisition         Launch                          Growth                 Maturity  Word of mouth & viral, Blogosphere referral badges, sharable website tagsDirect email                    Distribution partners    Internet advertising• Targeted opt-in email lists   • Affiliate networks     • Overture + Adwords• College list serves           • Mutual linking sites• Symposium & events• Personal finance lists                                PR                                • Buzz marketingSEO                             • Company blog• Organic search                • PR tactics• Optimized page markup                                                                                8
Business Model      User                 Gather User               Intelligent           User Switches   Acquisition             Information              Suggestions            = Referral FeeFrom                    Includes                  Based On                Fee Types• Advertising           • Account Types           • History               • Bank Account• E-mail                • Spending Patterns       • Usage                 • Credit Card• Viral Marketing       • Credit History          • Spending Habits       • Cell Phone Carrier• Distribution          • Demographics            • Current Market        • ISPPartners                and Preferences           Deals/Rates             • Loan            Mint makes money when users make money rather than               relying on creating value through added services                          Future Potential: AdvertisingLarge expected            High quality                Premium               High Profit  user base         +       user data         +     targeted ads      =      Potential                                                                                                 9
Financials                                                                                              Projected Year Ending December 31,                                                       Assumptions                                                                                    2007           2008           2009         2010                                                    Investment         $3.0M                                                                                                                                                                                       Stake                15%                     Total Users                                                   100.0         180.0                                    309.6                510.2                   Hurdle Rate           5%                     Referrals                        Credit Cards                                               $56.3        $111.4                                $210.7                $382.0                        Savings Accounts                                            50.0         101.3                                  195.9                363.2                        Bank Accounts                                               30.0          62.1                                  122.8                232.8                        Internet Service Provider                                   97.5         193.1                                  365.3                662.1                        Cell Phone                                                  17.5          33.3                                   60.4                104.6                     Targeted Advertising                                          500.0       1,012.5                                1,959.2              3,632.3                        Total Revenue                                             $751.3      $1,513.6                               $2,914.3             $5,377.1                                                                                                                                                                                        IRR: 25%                     Sales and Marketing Expense                                   225.4         302.7                                    291.4                268.9                     General and Administrative Expense                            300.0         544.0                                    942.7             1,565.3                     Research and Development Expense                              187.8         340.6                                  590.1                980.0                       EBIT                                                        $38.1        $326.3                               $1,090.1             $2,562.9                                                          Expected Earnings                                                                                        Revenue by Source                                                                                                                        5.0                     $5.0                                                                                                                        4.5                     $4.0                                                                                               4.0                                                                                                                        3.5                                                                                                   Dollars (Millions)Dollars (Millions)                     $3.0                                                                                                                        3.0                                                                                                                        2.5                     $2.0                                                                                                                        2.0                     $1.0                                                                                               1.5                                                                                                                        1.0                     $0.0                                                                                               0.5                                2007               2008                 2009           2010                                                                                                                        0.0                     ($1.0)                                                                                                            2007                      2008                    2009                     2010                                       Dow nside           Expected     Upside                                                Targeted Advertising   Savings Accounts   Credit Cards     Bank Accounts   Cell Phone                                                                                                                                                                                                                         10
Exit Strategy    Allows Google           Low switching            Expand personal        Expand personalentrance into personal     costs for current      finance presence by    finance presence by finance industry by      product set; desire       bringing personal      bringing personalproviding simple, free    to increase lock-in      finance software to    finance software to      application                                      mainstream             mainstream   More targeted            More targeted          Increase product      Integration with MSadvertising; increased   advertising; increased     upsell; augment      Money by providing  customer lock-in         customer lock-in       patented technology      online interface                         Seamless integration       Integration with      Increase productSeamless integration                         with Yahoo Finance       Quicken by providing     upsell; augmentwith Google Finance                                 site               online interface     patented technology        site                                                                                                11
Q&AProduct                Product ComparisonsTeam                   Alternative Revenue StreamsMarket Size            Management ExpertiseValue to Users         Potential AcquirersBusiness Model         5-Year Revenue ProjectionsUser AcquisitionFinancialsAcquirersRisks & Precautions                                                     12
Risks & Precautions    Risks                             Mitigate                        Precautions                                                  Develop name brand to assure highLow barriers to entry; new                                                 market penetration and growth rates;competitors                                                      patent proprietary technologies                                                        Leverage high value, low timeLack of user commitment                              investment proposition for users;                                                             develop user community                                                 Push high monetary value of utilizingLow user referral rate                                                   suggestions; offer multiple choices                                                             Technology patents filed;Existing competitors adding similar                                                       feature set would be difficult tofeatures                                                       integrate with a boxed product                                                 Utilize management team’s superiorSlow initial growth                              know-how and clear viral marketing                                                           potential to ensure growth                                                                                           13
Competitive Response          Microsoft              Result                  MyMint                              Delays MicrosoftAttempts to copy MyMint’s     market entry and     Enforce patent protection ofwebsite and business model    increases costs           proprietary technologyLeverages brand name and       User base safe,                                                      Satisfied users have littlemarket reach                 competition for new                                                             incentive to switch                              users may occurExtensive experience and                                    Highly experienced                               No advantagesoftware specialization                                     management teamSynergies with current         MyMint offers a     Technology extends beyondsoftware such as Quicken       unique product        reach of existing software                               Defensibility                                                                                    14
Financial AssumptionsUser Base   Adoption Rate                                     80.0%   72.0%   64.8%     Step                                        1            80.0%   68.0%   57.8%   (15.0%)                                        2            80.0%   72.0%   64.8%   (10.0%)                                        3           100.0%   90.0%   81.0%   (10.0%)Referrals   Credit Cards                             0.75%   0.83%    0.91%   1.00%    Step                                        1   0.50%   0.55%    0.61%   0.67%   10.0%                                        2   0.75%   0.83%    0.91%   1.00%   10.0%                                        3   1.00%   1.10%    1.21%   1.33%   10.0%   Savings Accounts                         1.00%   1.13%    1.27%   1.42%    Step                                        1   0.75%   0.83%    0.91%   1.00%   10.0%                                        2   1.00%   1.13%    1.27%   1.42%   12.5%                                        3   1.25%   1.44%    1.65%   1.90%   15.0%   Bank Accounts                            0.15%   0.17%    0.20%   0.23%    Step                                        1   0.10%   0.12%    0.13%   0.15%   15.0%                                        2   0.15%   0.17%    0.20%   0.23%   15.0%                                        3   0.20%   0.23%    0.26%   0.30%   15.0%   Internet Service Provider                1.3%     1.4%    1.6%    1.7%     Step                                        1   1.0%     1.1%    1.2%    1.3%    10.0%                                        2   1.3%     1.4%    1.6%    1.7%    10.0%                                        3   1.6%     1.8%    1.9%    2.1%    10.0%   Cell Phone                               0.35%   0.37%    0.39%   0.41%     Step                                        1   0.25%   0.25%    0.25%   0.25%   (15.0%)                                        2   0.35%   0.37%    0.39%   0.41%   (10.0%)                                        3   0.45%   0.45%    0.45%   0.45%   (10.0%)Advertising   Targeted Advertising                      $5.0     $5.6    $6.3    $7.1    Step                                        1    $5.0     $5.5    $6.1    $6.7   10.0%                                        2    $5.0     $5.6    $6.3    $7.1   12.5%                                        3    $5.0     $5.8    $6.6    $7.6   15.0%Costs  Sales and Marketing Expense               30.0%   20.0%    10.0%   5.0%   General and Administrative Expense       39.9%   35.9%    32.3%   29.1%   (10.0%)   Research and Development Expense         25.0%   22.5%    20.3%   18.2%     Step                                        1   25.0%   23.8%    22.6%   21.4%    (5.0%)                                        2   25.0%   22.5%    20.3%   18.2%   (10.0%)                                        3   25.0%   21.3%    18.1%   15.4%   (15.0%)   15
Exit CalculationMultiples Analysis for MyMintDollars in Millions (MyMint in Thousands) Company                             Ticker          Enterprise Value        2007 Sales       2007 EBIT    EV/Sales     EV/EBITPlanetOut.inc                        LGBT                   $61.9                $76.0            ($7.2)         .8x        N/ADealerTrack                          TRAK                  $940.2               $219.8           $57.3         4.3x       16.4xSynchronoss Technologies             SNCR                  $490.8               $101.8           $24.0         4.8x       20.5x                                                                                          1   High              4.8x       20.5x                                                                                          2   Average           3.3x        9.4x                                                                                          3   Median            4.3x       16.4x                                                                                          4   Low                .8x        N/AMyMint                       2007       2008       2009       2010       2011     2012                                     EVSales                       751.3    1,513.6    2,914.3    5,377.1    9,532.4 16,278.8        Sales Year       3         $25,914EBIT                         38.1      326.3    1,090.1    2,562.9    4,994.7  9,223.1        Method           1         $52,414                                            1          2          3          4        5Cash Flows                 (3,000)      $49       $164      $6,259         $0       $0        Assumptions              Average EV                                                                                              Investment      $3.0M      $39,164Reinvested IRR             25%                                                                Stake             15%                                                                                              Hurdle Rate        5%                                                                                                                                    16

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Mint.com Pre-Launch Pitch Deck

  • 1.
    Joanne Chen |Michael D’Orazio | Victor Ho | Alan Rutledge April 20, 2007
  • 2.
    Mint: Save Time& Money Transactions • List of detailed transactions grouped my category • All assets • All debt • Current net worth •Tags, to customize transactions into folders • Line graph plotting spending over time Goals • List of goals • Current net worth allocated to goals • How much of goal is achieved • All assets • All debt • Current net worth • Notes 2
  • 3.
    Team & AdvisorsAaron Patzer Lead Architect, Nascentric (chip simulation software) CEO & Founder Founder, GetAWebsite (search engine optimization)David Michaels Director of Technology, ShockMarket Corporation VP Engineering Director of Engineering, PGP (security software)Dave McClure Director of Marketing, PayPal (micro-payments)Director Marketing Director of Marketing, Simply Hired (job search) Jason Putorti CTO & Founder, Novaroura (acquired by FittingGroup) Lead Designer Co-Founder, Six Madison (anti-fraud SAS) Investors & AdvisorsFirst Round Capital, Felicis Ventures, Ron Conway, Scott Cook (Intuit Founder & CEO) 3
  • 4.
    Market Size -US 49 Million People 31 Million Prospective Mint Users 22 to 35 age range 64% of target demographic use online banking Referrals (CPA) Advertising (CPC) $8 RPU per year w/ 14% CAGR $4.50 RPU per year w/ 22% CAGRConversion CPA Referral Data to Leverage 0.75% $50.00 Savings Accounts Zip Code (feasibly: School or Workplace) 1.00% $75.00 Internet Age (feasibly: Gender) 0.50% $75.00 Credit Cards Income (propensity to spend) 0.25% $50.00 Cell Phone Where and when you shop 0.10% $200.00 Bank Accounts What brands you buy $388 Million Total Addressable Market Opportunity w/ 16% CAGR 4
  • 5.
    CompetitorsKey Competitor: Wesabe Potential Entrants • No revenue model – Freemium • Develop simple, easy-to- • Community based - limited use, free personal finance source of information from online application to cater “wisdom of the crowds” to mainstream • Poor traction • Acquire Wesabe or • Unspecific suggestions similar online applicationMint’s Comp. Advantages Mint’s Defensibility• User-specific saving opportunities • High service switching costs• Compelling AI-based auto-sorting • 3 non-pending technology patents• Easy and intuitive user interface • Integration partnerships (TurboTax) 5
  • 6.
    Value to User Finance Online Finance Social Software Banking NetworksEase of Steep learning Inconsistent layout; Easily tracks and logs Intuitive interfaces; Use curve; UI cluttered difficult to aggregate data from multiple sites with excessive simplified features other sites features Free to use;Costs Required initial Automated billing Integrated with bank Users must contribute investment and account and bill pay to add value and categorization update feesBenefits Powerful feature International presence; Saves time Low quality user- set for keeping strong advertiser Save money finances organized generated advice network, existing users Mint offers the most compelling and easy way to manage your personal finances. 6
  • 7.
    Value to Partners Prospective Product or Customer Acquisition Mint Value Partner Service Cost1 Referral Proposition Wamu Savings Accounts $200.00 $50.00 $150.00 Comcast Internet $200.00 $75.00 $125.00 Capital One Credit Cards $150.00 $75.00 $75.00 Cingular Cell Phone $325.00 $50.00 $275.00 Wells Fargo Bank Accounts $175.00 $125.00 $50.00 E-Trade Brokerage Accounts $475.00 $100.00 $375.00 Blue Cross Insurance $225.00 $100.00 $125.00 Bank of America Mortgage $550.00 $325.00 $225.00 Partners can increase revenue via cost-effect customer acquisition1. http://www.emetrics.org/articles/acquisition.shtml 7
  • 8.
    User Acquisition Launch Growth Maturity Word of mouth & viral, Blogosphere referral badges, sharable website tagsDirect email Distribution partners Internet advertising• Targeted opt-in email lists • Affiliate networks • Overture + Adwords• College list serves • Mutual linking sites• Symposium & events• Personal finance lists PR • Buzz marketingSEO • Company blog• Organic search • PR tactics• Optimized page markup 8
  • 9.
    Business Model User Gather User Intelligent User Switches Acquisition Information Suggestions = Referral FeeFrom Includes Based On Fee Types• Advertising • Account Types • History • Bank Account• E-mail • Spending Patterns • Usage • Credit Card• Viral Marketing • Credit History • Spending Habits • Cell Phone Carrier• Distribution • Demographics • Current Market • ISPPartners and Preferences Deals/Rates • Loan Mint makes money when users make money rather than relying on creating value through added services Future Potential: AdvertisingLarge expected High quality Premium High Profit user base + user data + targeted ads = Potential 9
  • 10.
    Financials Projected Year Ending December 31, Assumptions 2007 2008 2009 2010 Investment $3.0M Stake 15% Total Users 100.0 180.0 309.6 510.2 Hurdle Rate 5% Referrals Credit Cards $56.3 $111.4 $210.7 $382.0 Savings Accounts 50.0 101.3 195.9 363.2 Bank Accounts 30.0 62.1 122.8 232.8 Internet Service Provider 97.5 193.1 365.3 662.1 Cell Phone 17.5 33.3 60.4 104.6 Targeted Advertising 500.0 1,012.5 1,959.2 3,632.3 Total Revenue $751.3 $1,513.6 $2,914.3 $5,377.1 IRR: 25% Sales and Marketing Expense 225.4 302.7 291.4 268.9 General and Administrative Expense 300.0 544.0 942.7 1,565.3 Research and Development Expense 187.8 340.6 590.1 980.0 EBIT $38.1 $326.3 $1,090.1 $2,562.9 Expected Earnings Revenue by Source 5.0 $5.0 4.5 $4.0 4.0 3.5 Dollars (Millions)Dollars (Millions) $3.0 3.0 2.5 $2.0 2.0 $1.0 1.5 1.0 $0.0 0.5 2007 2008 2009 2010 0.0 ($1.0) 2007 2008 2009 2010 Dow nside Expected Upside Targeted Advertising Savings Accounts Credit Cards Bank Accounts Cell Phone 10
  • 11.
    Exit Strategy Allows Google Low switching Expand personal Expand personalentrance into personal costs for current finance presence by finance presence by finance industry by product set; desire bringing personal bringing personalproviding simple, free to increase lock-in finance software to finance software to application mainstream mainstream More targeted More targeted Increase product Integration with MSadvertising; increased advertising; increased upsell; augment Money by providing customer lock-in customer lock-in patented technology online interface Seamless integration Integration with Increase productSeamless integration with Yahoo Finance Quicken by providing upsell; augmentwith Google Finance site online interface patented technology site 11
  • 12.
    Q&AProduct Product ComparisonsTeam Alternative Revenue StreamsMarket Size Management ExpertiseValue to Users Potential AcquirersBusiness Model 5-Year Revenue ProjectionsUser AcquisitionFinancialsAcquirersRisks & Precautions 12
  • 13.
    Risks & Precautions Risks Mitigate Precautions Develop name brand to assure highLow barriers to entry; new market penetration and growth rates;competitors patent proprietary technologies Leverage high value, low timeLack of user commitment investment proposition for users; develop user community Push high monetary value of utilizingLow user referral rate suggestions; offer multiple choices Technology patents filed;Existing competitors adding similar feature set would be difficult tofeatures integrate with a boxed product Utilize management team’s superiorSlow initial growth know-how and clear viral marketing potential to ensure growth 13
  • 14.
    Competitive Response Microsoft Result MyMint Delays MicrosoftAttempts to copy MyMint’s market entry and Enforce patent protection ofwebsite and business model increases costs proprietary technologyLeverages brand name and User base safe, Satisfied users have littlemarket reach competition for new incentive to switch users may occurExtensive experience and Highly experienced No advantagesoftware specialization management teamSynergies with current MyMint offers a Technology extends beyondsoftware such as Quicken unique product reach of existing software Defensibility 14
  • 15.
    Financial AssumptionsUser Base Adoption Rate 80.0% 72.0% 64.8% Step 1 80.0% 68.0% 57.8% (15.0%) 2 80.0% 72.0% 64.8% (10.0%) 3 100.0% 90.0% 81.0% (10.0%)Referrals Credit Cards 0.75% 0.83% 0.91% 1.00% Step 1 0.50% 0.55% 0.61% 0.67% 10.0% 2 0.75% 0.83% 0.91% 1.00% 10.0% 3 1.00% 1.10% 1.21% 1.33% 10.0% Savings Accounts 1.00% 1.13% 1.27% 1.42% Step 1 0.75% 0.83% 0.91% 1.00% 10.0% 2 1.00% 1.13% 1.27% 1.42% 12.5% 3 1.25% 1.44% 1.65% 1.90% 15.0% Bank Accounts 0.15% 0.17% 0.20% 0.23% Step 1 0.10% 0.12% 0.13% 0.15% 15.0% 2 0.15% 0.17% 0.20% 0.23% 15.0% 3 0.20% 0.23% 0.26% 0.30% 15.0% Internet Service Provider 1.3% 1.4% 1.6% 1.7% Step 1 1.0% 1.1% 1.2% 1.3% 10.0% 2 1.3% 1.4% 1.6% 1.7% 10.0% 3 1.6% 1.8% 1.9% 2.1% 10.0% Cell Phone 0.35% 0.37% 0.39% 0.41% Step 1 0.25% 0.25% 0.25% 0.25% (15.0%) 2 0.35% 0.37% 0.39% 0.41% (10.0%) 3 0.45% 0.45% 0.45% 0.45% (10.0%)Advertising Targeted Advertising $5.0 $5.6 $6.3 $7.1 Step 1 $5.0 $5.5 $6.1 $6.7 10.0% 2 $5.0 $5.6 $6.3 $7.1 12.5% 3 $5.0 $5.8 $6.6 $7.6 15.0%Costs Sales and Marketing Expense 30.0% 20.0% 10.0% 5.0% General and Administrative Expense 39.9% 35.9% 32.3% 29.1% (10.0%) Research and Development Expense 25.0% 22.5% 20.3% 18.2% Step 1 25.0% 23.8% 22.6% 21.4% (5.0%) 2 25.0% 22.5% 20.3% 18.2% (10.0%) 3 25.0% 21.3% 18.1% 15.4% (15.0%) 15
  • 16.
    Exit CalculationMultiples Analysisfor MyMintDollars in Millions (MyMint in Thousands) Company Ticker Enterprise Value 2007 Sales 2007 EBIT EV/Sales EV/EBITPlanetOut.inc LGBT $61.9 $76.0 ($7.2) .8x N/ADealerTrack TRAK $940.2 $219.8 $57.3 4.3x 16.4xSynchronoss Technologies SNCR $490.8 $101.8 $24.0 4.8x 20.5x 1 High 4.8x 20.5x 2 Average 3.3x 9.4x 3 Median 4.3x 16.4x 4 Low .8x N/AMyMint 2007 2008 2009 2010 2011 2012 EVSales 751.3 1,513.6 2,914.3 5,377.1 9,532.4 16,278.8 Sales Year 3 $25,914EBIT 38.1 326.3 1,090.1 2,562.9 4,994.7 9,223.1 Method 1 $52,414 1 2 3 4 5Cash Flows (3,000) $49 $164 $6,259 $0 $0 Assumptions Average EV Investment $3.0M $39,164Reinvested IRR 25% Stake 15% Hurdle Rate 5% 16

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