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Product Support

Get help, find answers, download drivers, manuals and more.
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              Refrigerator Demo Guides

              Set up your Samsung refrigerator effortlessly with step-by-step videos for Single Door, Double Door, or Side by Side models. Follow expert-guided tutorials for a seamless setup. For additional help, use our Digital Service Center, WhatsApp support, or Request Call-Back service. Click on 'Learn more' to start with your model’s installation and demo videos.

              SUPPORT ALERT

              End of e-mail service for Samsung Smart Camera

              In response to requests from our customers, we have continued to provide the email transmission service years after the discontinuation of our digital camera business.

              SUPPORT NEWS

              Samsung Gaming Monitor Software Update Guide

              Dear Samsung Customer,
              Samsung is continuously improving the stability and performance of the Gaming Monitor through the release of new software versions.
              You can use the USB device to update the software of the gaming monitor to the latest version.

              SUPPORT NEWS

              Important update for Battery Icon display on status bar after upgrading to One UI 7

              Dear Samsung Customer,
              With One UI 7.0, Galaxy users may face a battery icon display issue on the status bar if they previously disabled it via QuickStar in One UI 6.x. In One UI 7, the battery icon and percentage are integrated, impacting visibility solely through QuickStar settings.

              Find additional information

              Samsung Self-Repair Solutions

              Samsung is expanding its services in India through the Self-Repair program, allowing you to repair Samsung products yourself. With Self Repair, you can purchase genuine parts for Samsung products related to refrigerators, washing machines, and air conditioners.

              Chat with us
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              Chat with us for product technical support, service center details, repair status, installation requests and more.

              Online Service Appointment

              Get priority at the service center.

              Book Pick & Drop Service

              Pick-up and delivery services for repairing your Smartphone and Tablet.

              हिंदी / Hindi सहायता गाइड

              हिंदी भाषा में अपने प्रोडक्ट से सम्भंदित समस्याओं का समाधान प्राप्त करे।

              AC installation & Repair service charges
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              Unbeatable value for seamless installations & transparent Pricing for AC Services.

              WhatsApp
              Windows Update InformationWindows Update Information

              WhatsApp us for services-related interaction.
              Languages offered : English/ हिन्दी/ Indian Regional Languages
              Available 24 Hours / 7 days
              WhatsApp @ 1-800-5-726-7864
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              Scan to access

              Remote Support
              Screen Replacements for Galaxy SmartphonesScreen Replacements for Galaxy Smartphones

              Enable a Samsung expert to remotely connect to your device via a tech support app to troubleshoot, offer guidance, solve issues and optimise performance.

              Repair Services

              Arrange an appointment to experience a shorter waiting time.

              Samsung Members Community
              Australian Consumer RightsAustralian Consumer Rights

              Share tips, reviews, and your own brilliant solutions with other Galaxy users in the Community.

              Warranty
              WarrantyWarranty

              Register your product and find out what's covered

              Galaxy Battery
              Smart SimulatorSmart Simulator

              Check out how you can take better care of your battery through proper use and charge.

              Smart Switch
              Smart Switch GuideSmart Switch Guide

              Gives you the freedom to move your contacts, music, photos, calendar, text messages, device settings and more to your new Galaxy device.

              News & Alerts
              Galaxy BatteryGalaxy Battery

              For important products and service announcements.

              Galaxy Z Premier Service
              Get StartedGet Started

              Special customer care services are available when you purchase a Galaxy Foldable device.

              Samsung Recycling Program
              Samsung Service: Terms & Conditions | Privacy PolicySamsung Service: Terms & Conditions | Privacy Policy

              Know how you can safely recycle your product and keep the environment more GREENER

              Keep your Samsung Account secure
              Samsung Smart ViewSamsung Smart View

              Set up two-step verification. Protect your account by requiring your password and another verification method to sign in.

              Explore

              Stories that inspire you to do more with your Samsung devices.

              Maintenance mode
              Maintenance modeMaintenance mode

              How to use Galaxy Maintenance mode to secure your device when a repair is in progress.

              Back up & Restore data
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              Find out the various ways to backup and restore data on your Galaxy device.

              How to

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              Get Customized Support

              Get help, DIY videos, FAQs or connect with an expert.

               

              Manual & Documents

              Manual & DocumentsManual & Documents
               

              Interactive TV Simulator

              Learn more about your TV and take advantage of all the latest functions using our Smart Interactive Simulator.
              Interactive TV SimulatorInteractive TV Simulator

              Contact Info

              Digital Service Center
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              Get customized support, access to DIY videos and FAQs, or schedule a callback request to connect with an expert.


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              Scan to access

              WhatsApp
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              WhatsApp us for services-related interaction.
              Languages offered : English/ हिन्दी/ Indian Regional Languages
              Available 24 Hours / 7 days
              WhatsApp@ 1-800-5-726-7864

              whatsapp-qr-code-icon
              Scan to access

              Chat with us
              chat with us icon image contact infochat with us icon image contact info

              Chat with us for product technical support, service center details, repair status, installation requests and more.

              Request Callback Service
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              Connect with our technical expert

              Sign Language
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              Video call with Sign Language interpreter assisted by Samsung product expert.

              Available: 11 AM to 4 PM (Monday - Friday)

              Email Support
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              We'll respond within 24 hours of your request.

              Face-to-Face Support
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              Whether your product is in warranty or out of warranty, we're here to help.

              Remote Service
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              Remote diagnostics by our specially trained technicians for your Galaxy device and Samsung TV

              CEO Office
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              CEO Office

              Phone Support (India)
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              Available: 8 AM to 8 PM (All 7 days)

              Phone Support (Bangladesh, Sri Lanka, Nepal)
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              Apps & Services Customer Support



              Samsung Pay : 1800-123-7729
              Samsung Free : 1800-40-7267864 | 1800-5-7267864

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