Starter and Pro Suites Pricing
Find the right suite for your business needs.
Starter Suite
- Built-in Sales Flows and Lead Routing
- Email to Case Management
- Dynamic Email Marketing, Forms, and Analytics
- Secure payment links and e-commerce storefront
Pro Suite
- Everything in Starter plus Enhanced, Real-Time Chat
- Sales Quoting and Forecasting
- Greater Customization, Automation+ Access to AppExchange
- Premier Support (add-on)
*Regionalavailability may apply.
This page is provided for information purposes only and subject to change. Contact a sales representative for detailed pricing information.
Speed up the sales process and easily collect payments.
Built-in sales stages guide your team with suggested next steps, ensuring deals progress through your pipeline quickly. Combine stages with activities and tasks to manage the sales process efficiently and close deals faster.
Accelerate revenue growth and take your business one step further with advanced forecasting features to help you predict sales revenue and gain insight into your sales performance. Increase pipeline visibility, gain insights into deals and opportunities, and proactively identify trends or gaps to maintain momentum in your sales cycle.
Move deals forward faster with quoting capabilities built right into Pro Suite. Quote different combinations of products and quantities and add discounts as needed right from the opportunity to create and send accurate and timely quotes within minutes.
Get conversations flowing and collaborate instantly around your customer data and tasks. Bring Slack channels into Salesforce for real-time teamwork without switching tools — and it’s included at no extra cost.
Reach new audiences with the right message at the right time.
Quickly create engaging emails for your customers and contacts, personalized with their details. Streamline your outreach with a simplified builder and premade layouts that fit your unique branding and marketing needs.
Segment your audiences based on their actions and behaviors, so you can send them personalized, relevant content. For example, create dynamic segments for leads who are most likely to buy or customers with open service cases. Segmentation Quick Filters also make it easy to automatically generate a segment in seconds using out-of-the-box filter criteria.
Engage contacts with the information they need, precisely when they need it, by crafting smarter, more strategic email nurtures. With Einstein Send Time Optimization, you can make sure your emails are delivered and opened when customers are most engaged. With built-in analytics, you can also monitor performance and use insights to continually improve your campaigns.
Resolve customer service cases faster with automation.
Help your customer service reps deliver better, more connected experiences by giving them a 360-degree view of customers — allowing them to look at past interactions, open cases, upcoming renewals, and more. With this data at their fingertips, reps can quickly provide personalized experiences with every interaction.
Give customers the flexibility to create a case through their preferred channels, including web, email, or chat. With live chat, you can also deliver personalized service experiences from your application or website to resolve cases faster and improve customer experience.
Close cases faster with omni-channel routing to seamlessly route cases to the right agent based on skills, capacity, and types of support — like billing, tech, or orders. Plus, save agents time by running macros to complete repetitive tasks, such as updating case statuses and sending emails about common issues.
Start selling online with commerce storefronts.
Create, customize, and launch your digital storefront with low-code, drag-and-drop design tools. Follow along with the built-in guidance feature to get up and running, and start growing your ecommerce business.
Optimize your ecommerce store by using simplified tools to manage products, pricing, buyers, and more. Make data-driven decisions and increase revenue with performance insights from your dashboard.
Make transactions a streamlined, no-hassle experience anywhere — whether it’s through the optimized checkout on your storefront or with payment links in an email. Improve conversion faster while you focus on high-value activities.
Ready to take the next step with the world’s #1 CRM for growing businesses?
Pro Suite Frequently Asked Questions
Pro takes the completeCRM suite to the next level. It builds uponStarter Suite with even moremarketing,sales,service, andcommerce tools in a single app. Manage your unique business processes with connected Slack conversations, enhanced customization and automation, and access to additional apps that support your growth.Watch the demo video to see Pro features in action.
Starter is a ready-to-use CRM suite for businesses that want an out-of-the-box solution. Pro includes everything in Starter and adds on the ability to shape your business growth with custom apps, objects, and automations. With Pro, you can customize your CRM to simplify workflows, streamline processes, and improve efficiency. You can also use automation to reach peak productivity across your business.Check out the Starter and Pro feature comparison to explore the differences between each suite.
Yes, Pro gives you access toAppExchange, a marketplace for apps that help you extend your CRM to external systems, applications, and data sources. That way, when you’re ready to scale your CRM, you can seamlessly integrate your favorite apps and discover new ones.
You cantry Pro Suite free for 30 days - no credit card required. Pro is available starting at $100 per user, per month, and an annual contract is required.
That includes 2,000 emails per month in Pro. Plus, you can add on more as needed with the Marketing Email Sends Bundle for an additional 1,000 email sends for $10 per month.
Commerce functionality in Pro Suite are subject to transaction fees. Pricing is pay-as-you-go and rates vary by region and payment method. For example, credit card payments in the U.S. are 2.9% + $0.30 per transaction.
Simply sign up for yourfree 30-day trial. Then use the guided onboarding feature to get familiar with the platform. Follow thestep-by-step checklist to get up and running quickly. When you’re ready, purchase Pro hassle-free via self-checkout.