Choose the right edition for your business needs.
Salesforce Voice for Partner Telephony
- Connect Telephony and Services from your Preferred Partner
- Phone Calls as Data in the Agent Workspace
- Voice Powers Real-Time AI and Productivity Tools
Salesforce Voice with Amazon Connect - 750 Minutes
- Preintegrated Telephony with Amazon Connect
- Phone Calls as Data in the Agent Workspace
- Voice Powers Real-Time AI and Productivity Tools
Salesforce Voice with Amazon Connect - 2,000 Minutes
- Preintegrated Telephony with Amazon Connect
- Phone Calls as Data in the Agent Workspace
- Voice Powers Real-Time AI and Productivity Tools
Salesforce Voice with Amazon Connect - 5,000 Minutes
- Preintegrated Telephony with Amazon Connect
- Phone Calls as Data in the Agent Workspace
- Voice Powers Real-Time AI and Productivity Tools
This edition requires an annual contract. This page is provided for information purposes only and subject to change. Contact a sales representative for detailed pricing information.
Compare editions and top features.
Salesforce Voice for Partner Telephony $50 user/month $50 user/month 50€ user/month AU$70 user/month 6,000円 user/month 500kr user/month £40 user/month | Salesforce Voice with Amazon Connect - 750 Minutes $75 user/month $75 user/month 75€ user/month AU$105 user/month 9,000円 user/month 750kr user/month £60 user/month | Salesforce Voice with Amazon Connect - 2,000 Minutes $125 user/month $125 user/month 125€ user/month AU$175 user/month 15,000円 user/month 1,250kr user/month £100 user/month | Salesforce Voice with Amazon Connect - 5,000 Minutes $200 user/month $200 user/month 200€ user/month AU$280 user/month 24,000円 user/month 2,000kr user/month £160 user/month | |
|---|---|---|---|---|
Preintegrated Telephony with Amazon Connect | 750 platform minutes | 2,000 platform minutes | 5,000 platform minutes | |
Phone Calls as Data in the Agent Workspace | ||||
Voice Powers Real-Time AI and Productivity Tools | *transcription requires partner license | |||
Universal Call Controls and Agent Presence | ||||
Cross-Channel Supervisor Monitoring and Management | ||||
Live Call Data Visibility for Coaching, Onboarding | ||||
Omni-Channel Analytics within CRM |
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Then, choose the Success Plan that’s right for your business.
With resources, guidance, and technical support, our three levels of Success Plans help your business get more value from Salesforce and prepare your data for a future with AI.
Standard Success Plan
- Access to Knowledge Articles, documentation, and Trailhead
- Global Trailblazer Community
Premier Success Plan
- Expert guidance and product education
- Health checks and recommendations
- Access to 24/7 support for business-stopping issues
- Bundled with Unlimited Edition
Signature Success Plan
- Designated Customer Success Manager
- Customer Success Score
- Proactive Monitoring and Key Event Management
- Fastest 24/7 support response times
Find your path to AI success with the right experts and apps.
Professional Services and Salesforce Certified Partners provide services to get you started with data and ensure long-term success with AI. Depending on your unique business needs, engaging with either or both can maximize your ROI.
