Retail Cloud with modern POS transforms lightweight, handheld devices into functional points of sale. Maximize every sale with retail software that has built-in AI features that help boost revenue; including AI-based voice assistant, return fraud analysis, and personalized product recommendations.

Associate can deliver a memorable and personalized shopping experience with clienteling. With endless aisle, associates and shoppers can see the shopping aisle extend as they browse a full product library of both physical and virtual goods.

With Retail Cloud, associates have everything they need to complete every request and fulfill every order, with ease. View all inventory — across all business warehouses and logistic operations — in real time.

AI-powered predictions and recommendations help identify cross-selling and upselling opportunities, increase conversions, and deepen customer relationships. Collaborate and act on them for better results. Automate repetitive tasks to provide streamlined and personalized experiences.

Empower employees with smart, personalized, and contextual insights delivered directly in their flow of work. The generative AI capabilities of Tableau surface automated analytics in plain language, proactively anticipate user questions, and even suggest questions they might not have thought of.

Get native analytics for Salesforce with CRM Analytics. Take data-driven action with visual insights, AI-powered predictions, and out-of-the-box user experiences, dashboards, and KPIs.

Deliver personalized service and save time with AI built directly into your flow of work. Use our trusted AI for customer service to create seamless conversational, predictive, and generative AI experiences for your agents and customers – everything you need to scale now and drive immediate value.

Sell faster with trusted AI built directly into your CRM. Empower sales with data. Give sellers an AI assistant to supercharge selling throughout the sales cycle. Automate sales tasks, accelerate decisions, and guide sellers to close faster. Easily customize and integrate AI everywhere you work

Increase customer satisfaction and save agents time with AI-generated SMS and WhatsApp replies. Use Einstein Service Replies across channels for real-time analysis of customer conversations and generate single-click replies based on the conversation or data from your company's knowledge base.