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Artificial Intelligence

Everyone seems to be rushing into AI and asking questions later. We’ll give you the info you need to get this right.

Core Resources

Beginners

Start Your AI Journey

How can AI change the way you do business? Explore the fundamentals of this fast-moving technology.

AI Research

Salesforce’s AI Research team is all about diving deep, thinking ahead, and making things happen fast. Here’s what they’re up to.

From new open source models to evaluation frameworks, our AI Research team has been moving the needle in AI. Take a look at some of our 2024 highlights.

Deepen Your Knowledge

Dig Deeper into AI

Elevate your AI expertise with in-depth articles that explore the complexities of the technology and its real-world applications.

Trusted AI

What are the ethical considerations around AI and how can companies use it responsibly? Here’s why trust, privacy, and safety matter more than ever.

Discover how implementing effective data governance for AI can ensure security, compliance, and smarter decision-making.

We trust generative AI algorithms with important decisions, but know little about how they work.

Explore AI Topics

Discover the resources you need to grow your knowledge and your career.

Learn valuable skills with Trailhead.

Follow guided learning paths and get hands-on to learn AI, data, and Salesforce skills from anywhere.

Trailhead

Generative AI for Organizations

Discover how generative AI can boost productivity throughout your organization.

Trailhead

Data Quality

Discover strategies for assessing and improving the quality of your data in Salesforce.

Trailhead

Prompt Fundamentals

Write prompts effectively to get the most out of generative AI.

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