AgentExchange is an Agentforce marketplace providing a range of pre-built prompts, actions, topics, and agent templates (coming soon), built by our trusted partners, Salesforce, and Agentblazers, each of them having specialized knowledge in their respective fields.

What makes AgentExchange valuable? It’s the convenience of browsing and deploying pre-built solutions directly into Agentforce, no coding required. After the installation, you can now use the pre-built agents, actions, and topics packaged with the application, to automatically boost Agentforce’s capabilities.

AgentExchange launched with more than 200 initial partners and hundreds of ready-made actions, topics, and templates that have passed rigorous security and customer reviews. Combined, these solutions will help organizations quickly create and deploy AI agents to improve productivity, efficiency, and innovation in any profession or industry.

There are two broad categories of partners. The first are third-party app builders, who list their apps onAppExchange, our leading enterprise cloud marketplace. The second are product and industry experts (consultants) who help our customers integrate Salesforce products into their business. To learn more about Salesforce partners,read our blog.

The Salesforce Customer Success Group is a team of Salesforce employees who are experts at working with our partners to help customers launch their implementations and maximize the value of their Salesforce solutions.

It depends on your company and what your business goals are, but fundamentally, partners help you integrate Salesforce products and services into your company’s systems. In addition, our partners use their expertise to help customize Salesforce products and services to fit your unique business needs. They could, for example, help you customize Sales Cloud so it better supports your sales team’s unique way of managing leads.