Volunteer Management
Volunteers are more than helping hands — they’re essential to your mission. With volunteer management software built inNonprofit Cloud, you can easily set up, manage, and track everything that matters to your volunteers and your organization. Strengthen relationships, grow your community, and drive greater outcomes — all in one place.
Simplify volunteer operations from start to finish.
Improve the setup of volunteer activities, roles, shifts, locations, and more, all in Nonprofit Cloud—a system built to streamline how your team engages community support.
Assign the number and type of volunteers needed for each activity so they feel useful on the day. Once on site, check volunteers in and out with start and end times.
Need someone specific? Manage and review applications to ensure the best fit for your needs.
Ensure your volunteers show on the day with automatic reminders and follow-ups to keep them engaged long after the event using Marketing Cloud.
Know every volunteer like they're part of your team.
Capture basic information like a volunteer’s name, contact info, and other demographics, even their relationship to other supporters or companies in your system with Nonprofit Cloud.
Get a full picture of their activity with your organization. Easily view first and last volunteer activity, total hours volunteered, and more.
Understand when and where a volunteer is available. Confirm and validate their skills so you get the best person for the job.
Mobilize volunteers with a self-service portal.
Share volunteer opportunities that match their interests and skills and your needs with Experience Cloud.
Reduce the barrier to entry by making it easy for volunteers to sign-up and register.
Do they need prep beforehand? Lighten your workload by giving them the tools and information they need to be successful on site.
Keep volunteers informed on how their valuable time made an impact to your organisation and their community with Tableau.
Support volunteers proactively with Agentforce.
Agents can resolve issues like updating a volunteer’s contact info or changing a shift and answer questions even if it’s outside of business hours.
Let agents take the first pass in suggesting the best volunteer matches for opportunities. Now you have a place to start from and ultimately make the final decision.
Agents guide volunteers to the right roles based on interests and availability and manage onboarding with ease.
Complete your volunteer management solution with products from across Salesforce.
Marketing Cloud
Get to know your stakeholders through unified profiles. Personalize communications across any channel with AI. Build lasting relationships that drive impact.
Data Cloud
Activate your data across Salesforce applications. Empower teams to engage stakeholders at every touchpoint, with relevant insights and contextual data in the flow of work.
Experience Cloud
Create interactive, secure online spaces and allow your stakeholders to engage with your organisation how and when they want to.
Slack
Bring your people, knowledge, and favorite apps together, right where you are working. Speed up processes and deliver big results with automation, trusted AI, and transparent teamwork.
MuleSoft
Integrate all your data, systems, or AI models to transform your nonprofit and drive lifelong value.
Tableau
Do more with your data with scalable insights from Tableau, the leading AI-powered analytics platform
Nonprofit Cloud Volunteer Management FAQ
Volunteer management software helps you coordinate people and programs more efficiently by centralizing volunteer data and automating key tasks. Easily match volunteers to opportunities, track hours and engagement, and communicate with your network in a personalized way. Free up staff time, improve the volunteer experience, and maximize the value of every hour contributed.
When comparing volunteer management software, consider if the system is scalable, has strong security, and offers an established community for peer advice. Look for a proven ecosystem of partners. Opting for nonprofit-specific products ensures support for growth and operational efficiency.
There are several options available for nonprofits to get started with Salesforce solutions. ThePower of Us Program giveseligible nonprofits the first 10 subscriptions free. Visit ourpricing page for more information.
Yes, Salesforce volunteer management software can integrate with a wide range of tools commonly used for volunteer management. This integration capability is one of our key strengths, making it a popular choice among nonprofits for managing their volunteer management operation. Visit theAppExchange for more information.
