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Media Cloud Pricing

Explore media CRM pricing and find the right solution for your business.

First, choose the right Media Cloud edition for your business needs.

* This edition requires an annual contract. This page is provided for information purposes only and subject to change. Contact a sales representative for detailed pricing information.

Compare editions and top features.

Media Cloud Growth

$325

user/month

$325

user/month

325

user/month

AU$455

user/month

39,000

user/month

3,250kr

user/month

£260

user/month

Media Cloud Advanced

$475

user/month

$475

user/month

475

user/month

AU$665

user/month

57,000

user/month

4,750kr

user/month

£380

user/month

Media Cloud Agentforce 1 Sales

$850

user/month

$800

user/month

800

user/month

AU$1,120

user/month

96,000

user/month

8,000kr

user/month

£640

user/month

Media Cloud Agentforce 1 Service

$850

user/month

$800

user/month

800

user/month

AU$1,120

user/month

96,000

user/month

8,000kr

user/month

£640

user/month

Sales Cloud or/and Service Cloud Functionality

Media-Specific Data Model

Omnistudio, Business Rules Engine and Document Generation

Catalog

CPQ

Advertising Sales Management

Revenue Cloud Advanced

Salesforce Maps, Spiff, Sales Planning & Enablement

Digital Engagement, Service Cloud Voice, & Feedback Management

Media Cloud Growth

$325

user/month

$325

user/month

325

user/month

AU$455

user/month

39,000

user/month

3,250kr

user/month

£260

user/month

Media Cloud Advanced

$475

user/month

$475

user/month

475

user/month

AU$665

user/month

57,000

user/month

4,750kr

user/month

£380

user/month

Media Cloud Agentforce 1 Sales

$850

user/month

$800

user/month

800

user/month

AU$1,120

user/month

96,000

user/month

8,000kr

user/month

£640

user/month

Media Cloud Agentforce 1 Service

$850

user/month

$800

user/month

800

user/month

AU$1,120

user/month

96,000

user/month

8,000kr

user/month

£640

user/month

Agentforce for Media Cloud

Available for purchaseAvailable for purchase

Flex Credits for Agentforce*

Available for purchaseAvailable for purchase1m/org1m/org

Data Cloud Credits*

Available for purchaseAvailable for purchase2.5m/org2.5m/org

Slack Enterprise Grid

Available for purchaseAvailable for purchase

Tableau Next

Available for purchaseAvailable for purchase

Salesforce Foundations

Available for purchaseAvailable for purchase

Agentforce Flexible Agreement

Available for purchaseAvailable for purchase

Media Cloud Growth

$325

user/month

$325

user/month

325

user/month

AU$455

user/month

39,000

user/month

3,250kr

user/month

£260

user/month

Media Cloud Advanced

$475

user/month

$475

user/month

475

user/month

AU$665

user/month

57,000

user/month

4,750kr

user/month

£380

user/month

Media Cloud Agentforce 1 Sales

$850

user/month

$800

user/month

800

user/month

AU$1,120

user/month

96,000

user/month

8,000kr

user/month

£640

user/month

Media Cloud Agentforce 1 Service

$850

user/month

$800

user/month

800

user/month

AU$1,120

user/month

96,000

user/month

8,000kr

user/month

£640

user/month

Media Cloud Intelligence

Available for purchaseAvailable for purchase

Unified Audience Profiles

Available for purchaseAvailable for purchaseAvailable for purchaseAvailable for purchase

MuleSoft Direct for Media Cloud

Available for purchaseAvailable for purchaseAvailable for purchaseAvailable for purchase

Loyalty Cloud for Media

Available for purchaseAvailable for purchaseAvailable for purchaseAvailable for purchase

*Additional credits available for purchase.

Media Cloud with these related features and add-ons.

MuleSoft Direct

Connect to critical industry systems faster and reduce development time from months to days.

CRM Analytics

Get key insights from your data with the right analytics solution for your media and entertainment business.

Unified Audience Profile

Data 360 for marketing with Media Cloud to unify, segment, and activate audience profiles.

Loyalty Management

Easily build, deploy, track, and manage your loyalty program across teams, organizations, and partners.

Then, choose the Success Plan that’s right for your business.

With resources, guidance, and technical support, our three levels of Success Plans help your business get more value from Salesforce and prepare your data for a future with AI.

Ready to take the next step with the world’s #1 CRM for media?

Media Cloud Pricing FAQ

Yes. Customers have the flexibility to buy industry products alongside other Salesforce products, such as Sales Cloud or Service Cloud. Talk to your sales rep about what products are right for your organization.

In many cases, Salesforce products integrate directly with many outside applications and systems to help you connect your data. For those that don’t have built-in integration, like on-premises data sources, you can purchase licenses of MuleSoft, work with our integration partners, or use apps on AppExchange.

Talk to a sales representative to get an idea of what integration solution works best with the Salesforce products you use.

Salesforce has all kinds of add-ons, apps, and additional products to help your company stay ahead in your industry. Call us at 1-800-664-9073 to discuss exactly what kind of products you’re looking to add and how we can help.

We know things don’t always go according to plan, and we’re here and will try our best to support. Reach out to a sales representative at 1-800-664-9073 to discuss options.

Most Salesforce products use annual contracts, but Salesforce subscription terms vary. Chat with a sales representative to discuss payment and billing options for your products.

Agentforce for Media Cloud is a new add-on designed to unify and consolidate assistive AI capabilities for Media Cloud. It integrates core cloud AI features with industry-specific AI functionalities, including predictive AI, embedded (generative) AI, assistive AI (for employee-facing agent actions), and advanced analytics. Most importantly, it provides unlimited access to industry-specific Agentforce capabilities, enhancing productivity and efficiency for media professionals.


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