Optimize costs and deliver seamless service experiences to customers and partners.
Accelerate service automation by orchestrating end-to-end processes for customer support, complaints, warranty claims automation, asset-centric service and product issues across departments withManufacturing Cloud for Service.
Bring AI, automation, and analytics to your daily operations.
Flow for Industries automates workflow fast and without code for processes like claims, rebates, service-parts forecasting, quoting, and more. Simplify integrations to connect enterprise data across workflow processes with declarative mapping. Improve service levels with connected products and a differentiated brand experience for customers.
Leverage generative AI to summarize revenue insights at scale.
Make fast, informed decisions with embedded insights, predictive recommendations, and visibility throughout the value chain. Understand the factors driving revenue performance and service precision. Identify pricing opportunities and develop pricing strategies. Drive market, product, and customer alignment withManufacturing Intelligence.
Extend the power of Manufacturing Cloud with these related products.
Manufacturing Cloud for Sales
Manage your entire book of business on a single platform. View opportunities, run-rate agreements, demand forecasts, and projects.
Manufacturing Cloud for Service
Optimize costs, deliver seamless customer and partner experiences, and develop new revenue streams.
Agentforce for Manufacturing Cloud
Deliver agent-powered insights throughout the entire sales and revenue cycle.
Hit the ground running with Manufacturing Cloud tips, tricks, and best practices.
Ready to take the next step with the world's #1 CRM for Manufacturing?
Manufacturing Cloud FAQ
Manufacturing Cloud is the #1 AI CRM built for manufacturers, and a digital customer engagement platform that unifies the value chain. It helps unify opportunities with demand forecasts, enhance service to customers and distributors, and offer insights with contextualized data, AI, and analytics.
Manufacturing Cloud can help your business in various ways. Manage, grow, and forecast your entire top-line revenue, consolidate customer interactions into a single source of truth, strengthen partner relationships, and make faster, more informed decisions with actionable analytics.
To get started with Manufacturing Cloud, sign up for a free trial. New customers can purchase Manufacturing Cloud to access its manufacturing CRM features. Existing Salesforce customers can simply add manufacturing features to their existing Salesforce org by purchasing Manufacturing Cloud licenses.
There is a Manufacturing Cloud edition for every manufacturing business, regardless of size or goals.View detailed pricing.
