Technology companies grow faster with Salesforce.
Source: FY25 Technology Customer Success Metrics
Accelerate cost-efficient growth with Agentforce.
Salesforce unlocks and unifies your data so humans and agents can work together to drive customer success. Augment your workforce without increasing headcount, drive greater efficiency across every team, and rationalize your tech stack on a deeply unified platform.
Unify customer data — like engagement and usage — from any source to enable more precise segmentation and personalized acquisition journeys across channels. Agents and marketers work together to optimize tactics and convert product qualified leads (PQLs) for a seamless handoff to sales.
Boost sales success with opportunity insights, AI-powered account engagement, forecast rollups for all revenue types, and always-on autonomous lead prioritization. Launch new revenue streams like consumption on any channel and manage quote-to-cash on a single platform for sales.
Provide self-service, while AI agents respond to FAQs and troubleshoot 24/7 so your human service agents can focus on more complex tasks and personalized service. Proactively address challenges and boost product adoption with unlocked usage data, onboarding journeys and success plans.
Grow your business with real-time insights across a deeply unified platform. Embed analytics in the flow of work and dive deeper into metrics with AI using natural language. Get accurate forecasts, understand product usage, account white space, campaign performance - and take action.
Build your technology solution with products from across the Customer 360.
Agentforce
Unlock a limitless digital labor force by leveraging autonomous AI agents that support employees and customers 24/7.
Sales Cloud
Improve sales rep efficiency with automated, intelligent sales tools that help your business scale.
Data Cloud
Activate all your customer data across Salesforce applications. Empower teams to engage customers with relevant insights and contextual data in the flow of work.
Service Cloud
Reduce churn and increase renewal rates with 360-degree views of customers and personalized service.
Slack
Slack is where humans with agents meet data, workflows, and apps to deliver big results, right where people love to work.
Tableau
Empower everyone and enrich agents to make data-driven decisions with the #1 analytics platform—now on the #1 AI CRM.
Revenue Cloud
Streamline the quote-to-cash process, from catalogs and pricing to CPQ, contract lifecycle management, orders, and billing – all on the #1 AI CRM.
Salesforce for Technology FAQ
Salesforce for technology allows companies to solve a variety of industry problems using the Agentforce 360 Platform. Solutions for tech weave automation, unified data, and intelligence together to create higher efficiency across the organization while reducing costs.
With a full suite of Customer 360 products, Salesforce offers the most comprehensive solutions for technology companies. Unlock revenue, accelerate growth, improve customer success and partner relationships with a deeply unified platform.
Salesforce's solutions for technology empower companies across software, hardware, gaming, semiconductor, marketplaces, and more to solve their biggest challenges using the Customer 360.
Prioritize your biggest business challenges and learn more about our solutions: Unlock Partner Growth and Drive Recurring Revenue. Learn more about all of our products onTrailhead.