Streamline catalog management with automation and AI.
From degrees and certificates to badges and micro-credentials, create all types of learning programs aligned to any number of outcomes. Quickly define and structure program details throughout the learner lifecycle with prerequisites, corequisites, and recommended classes.
Design a competency-based curriculum that connects student learning to workforce readiness. Use trusted AI to analyze program and course information, identify market-relevant skills, and then generate a list of skills that can be added to coursework descriptions.
Help learners navigate degree planning with ease, ensuring a smooth path to graduation. Enable advisors to track progress, collaborate on informed program decisions, and shape each unique academic journey through an intuitive interface.
Unlock the full student story with actionable insights.
Unify critical student information–academic history, grades, GPA, and more–in one, secure place. Easily manage student holds and blocks to streamline registration and compliance.
Access readily available enrollment data to better understand learners’ unique needs and make informed decisions to improve student success.
Visualize learners’ progress faster by activating student data–academic, wellbeing, LMS engagement, and more. Take action on AI-powered insights to keep students on track and increase retention.
Simplify registration through a connected experience.
Unify your data and processes for a seamless registration experience. Easily integrate schedules from external sources. Enable learners to find best-fit classes, check availability, confirm eligibility, and complete registration, all in one place.
Empower learners to make more informed decisions with personalized course guidance throughout their education journey. Autonomously answer students’ questions 24/7 and provide detailed insights into class content aligned to their academic goals.
Review progress toward enrollment goals with prebuilt dashboards. Predict course demand to better inform faculty staffing.
Extend the power of your solution with these related products.
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Ready to take the next step with Salesforce for Education?
Academics Operations FAQ
An academic operations platform is a comprehensive software solution designed to help higher education institutions manage and streamline the essential processes involved in delivering educational programs. It centralizes workflows, data, and communication for various academic functions, moving away from fragmented, manual, or legacy systems.
An academic operations platform helps institutions modernize the entire education experience. By unifying and harmonizing data in one place, institutions can take action to improve outcomes with AI-powered insights, drive unprecedented efficiencies, and cultivate enhanced constituent experiences for years to come.
Salesforce Education Cloud is a deeply unified platform for higher education and K-12 schools that includesCRM andnext-gen student information system (SIS) capabilities. It uses the latest Salesforce innovations, such asagentic AI and analytics, to drive learner and institution success. Unlike point solutions, Education Cloud is a configurable platform designed to support multiple use cases across the education journey.
When comparing academic operations platforms, consider whether the solution has the integrations and extensibility you're looking for, a reputable user experience and ROI, trusted customer support, and the flexibility to grow with your evolving needs. Outline your pain points, compare features, and explore key references.
