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Salesforce delivers Customer Success.

With Salesforce, the world’s best-loved companies empower humans to do more with AI, acting on all their data to find deeper insights, drive automation, and create greater customer success. See how.

Customer Success with Agentforce

Equinox logo
Customer Story

Equinox gives clients a personal AI fitness concierge with Agentforce.

Autonomous agents tailor wellness recommendations for members and build pipeline 24/7.
Prudential logo
Customer Story

Agentforce helps Prudential’s retirement sales team focus on customer and advisor connections.

AI agents give wholesalers more time by alleviating administrative tasks so they can focus on building relationships.
Good360 logo
Customer Story

Good360 routes disaster recovery donations 3x faster with Agentforce.

AI agents help them distribute more unused goods and lower their carbon footprint by up to 20%.
OpenTable logo
Customer Story

OpenTable dishes out faster restaurant and diner help with Agentforce.

Powered by Data Cloud, Agentforce handles thousands of inquiries a week with speed and accuracy.

Customer Success with Data Cloud

Pacers Sports & Entertainment logo
Customer Story

Pacers Sports & Entertainment reaches new fan heights with Agentforce.

AI agents will use unified insights to drive loyalty and unforgettable moments for every fan.
Indeed logo
Customer Story

Indeed will speed up hiring with Agentforce’s digital workforce.

Fewer administrative tasks helps Indeed employees focus on their mission: helping people get jobs.
Formula 1 logo
Customer Story

Agentforce will help Formula 1 speed up service response by 80%.

Learn how F1 is driving fan growth with more personalized service for millions.
Adecco Group logo
Customer Story

The Adecco Group connects 1:1 with each job seeker with Agentforce.

Learn how Agentforce & Data Cloud help them build meaningful connections at scale.

Customer Success with Agentforce 360 Platform

Absa Group logo
Customer Story

Absa Group blazes new trails in agent-first banking with Agentforce.

AI-powered personalized support and instant answers help customers make confident decisions.
RBC Wealth Management logo
Customer Story

RBC Wealth Management increases advisor selling capacity with Agentforce.

Unified data and AI agents power fast responses, personalized advice, and strong relationships.
World Economic Forum logo
Customer Story

Agentforce helps Davos attendees focus on impact, not logistics.

AI agents instantly answer 75% of inquiries, keeping change-makers effortlessly informed.
Volkswagen Group logo
Customer Story

Volkswagen Group drives innovation with humans and AI agents, together.

The Salesforce Platform powers personalized journeys across brands, markets, and channels.

Our Customers' Agents in Action

Explore all our customer stories.

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United Football League logo
Customer Story

The United Football League tackles game day support for fans with Agentforce.

Agentforce instantly answers fan questions and turns football data into powerful insights.
Customer Story

How FigTree Financial Simplified Its Business with Salesforce.

FigTree Financial simplified operations with Salesforce Pro Suite, enhancing efficiency and client focus.
Engine logo
Customer Story

From takeoff to smooth landing: How Engine deploys Agentforce with confidence.

Learn how smart topic design, rigorous replica testing, and close monitoring help them build high-performance autonomous agents.
One NZ logo
Customer Story

One NZ makes plan changes fast, easy, and convenient with Agentforce.

AI agents provide a self-service, digital-first way for customers to pick a new plan.
Siemens logo
Customer Story

Siemens transforms sales through data, AI, and trusted partnerships.

AI agents personalize follow-up on 100% of leads, helping win new customers and drive revenue.
The 1916 Company logo
Customer Story

The 1916 Company Elevates Customer Experiences with a Unified System

Find out how The 1916 Company provides seamless luxury watch buying experiences after trading eight disparate systems for one source of truth.
FedEx logo
Customer Story

FedEx captures +2,000% ROI by turning data into action with Data Cloud.

Real-time data paired with AI helps FedEx reactivate dormant accounts and recover lost opportunities.
Garth Hemmingsen, VP & Head of Enterprise Customer Experience, Takeda
Customer Story

Providers suffer from data overload. Agentforce is Takeda’s breakthrough treatment.

Garth Hemmingsen shares how Takeda is becoming an agentic enterprise to help healthcare pros deliver the best possible health outcomes
GE Appliances logo
Customer Story

GE Appliances switches on instant, personalized service with Agentforce.

Powered by unified data, autonomous agents help consumers solve appliance issues with ease.
Simplyhealth logo
Customer Story

Simplyhealth will multiply service and sales capacity with Agentforce.

AI agents answer FAQs instantly and will provide 24/7 lead management and nurturing.
DeVry University logo
Customer Story

DeVry supports students from course enrollment to completion with Agentforce

AI agents keep current and prospective students engaged with accurate answers on demand.
Heathrow logo
Customer Story

Heathrow to ease travel and grow revenue with agent-first experiences.

See how the airport will use AI to personalize experiences for 83 million passengers per year.

Ready to take the next step?


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