Salesforce Announces New Software Bundles for Retailers, Providing Complete, All-In-One Solutions for Retail Success

New comprehensive software bundles, built just for retailers, help drive growth while keeping costs low.

NitinMangtani

June 12, 20253 min read

Retail leaders are dealing with more complexity and uncertainty than ever. Today, 70% of retailers’ applications are disconnected, and they use over 44 different systems, on average, to run their businesses. This result? Shopping experiences feel clunky, inconsistent, and impersonal.

To make it easier and more economical than ever to deliver a cohesive customer experience, we’re offering the full power of Salesforce with complete, all-in-one solutions — packed with featuresspecifically tailored for retailers. We’re excited to announce two newSalesforce Retail Bundles. Thesecomprehensive offerings combine essential retail apps with the unmatched capabilities of Customer 360 — all bundled together for a faster, simpler path to success.

Choose the streamlined, all-in-one solution that’s right for you.

Unified Digital Bundle:Perfect for retailers who are looking to unify the complete commerce experience at high-scale, this bundle makes it easy to get up and running fast.

A complete Unified Commerce solution, including Digital Commerce, Order Management, and Point of Sale
Marketing Cloud Advanced
Salesforce Foundations
Data Cloud Credits
Agentforce Credits

Unified Retail Bundle:Designed for larger retailers, this robust bundle unlocks the full power of Customer 360.

A complete Unified Commerce solution, including Digital Commerce, Order Management, and Point of Sale
Marketing Cloud Advanced
Service Cloud
Slack
Tableau
Mulesoft
Loyalty Management
Data Cloud Credits
Agentforce Credits
Salesforce Foundations

NOTE: These bundles are a Pricing Promo and expire on December 31, 2025.

Here’s how Retail Bundles will amplify your success.

Enhance the customer experience: Unified retail experiences brings all your systems and data — from sales, marketing, and customer service— together in one place, so everything works smoothly across channels.

Personalize customer experiences in real-time and recognize each customer, no matter where they shop — online, in-store, or through your app.
Send smarter marketing messages based on what people areactually browsing or buying, not just generic promotions.
Give service teams a full picture of each customer (including order history, preferences, past interactions, and more)without the swivel chair effect.

Streamline operations: Instead of juggling separate systems for online orders, in-store checkout, and inventory, retail bundles allow you to run them all on one connected platform. That means:

Staff at brick-and-mortar locations are empowered by point of sale terminals that give them visibility into online orders, customer preferences, and inventory.
Significantly minimize the swivel chair effect; Employees don’t need to log in to multiple systems to perform day-to-day tasks.

Leverage data and AI: What opportunities are hiding in your data right now, and what could you unlock ifData Cloud andAgentforce could surface them for you, instantly?

With the power of Data Cloud and Agentforce, you can instantly segment customers based on real-time data from across your business (like browsing, purchasing, and service history). This means you can tailor every interaction to a customer’scurrent intent and preferences.
AI skills for guided shopping, order management, marketing, and service, enhancing the shopper experience and streamlining operations.
Data Cloud forB2C Commerce provides a unified shopper profile and real-time segmentation.