Become an Agentic Enterprise: A Step-By-Step Guide

Create your AI strategy and find the best use cases. Our playbook has lessons, examples and tips for building an agentic enterprise.

Small and Medium Business Trends Report

Discover insights from over 2,500 small and medium business owners and leaders worldwide.

9th Edition State of Marketing

Latest trends on AI, data and personalisation with insights from marketers worldwide.

Agentforce World Tour Sydney: What If Your Workforce Had No Limits?

Agentforce World Tour Sydney showcased AI-driven solutions to 15,000+ Salesforce customers, unlocking new business opportunities.

Small Business

Explore research and resources to grow your small business.

SALES

Discover sales best practices that build lasting customer relationships.

SERVICE

Turn every service engagement into customer happiness.

MARKETING

Transform your marketing into next-level customer experiences.

Commerce

Connect commerce to the entire customer experience.

IT and App Dev

Keep pace with the ever-changing IT landscape.

RETAIL AND CONSUMER GOODS

Learn how to power personalised shopping experiences.

HEALTHCARE AND LIFE SCIENCES

Explore the latest innovations in personalised healthcare.

FINANCIAL SERVICES

Innovate at the speed of changing markets.

Manufacturing

Create something no factory can produce: great relationships.

Government

Connect government and tech for better public service.

MEDIA

Go from mass media to personalised content.

CUSTOMER RELATIONSHIPS

Boost engagement by delivering the experiences your customers want.

ARTIFICIAL INTELLIGENCE

Boost productivity and make customers happier with AI.

ARTICLES

Get articles, insights, and real-world stories on trends in tech.

GUIDES

Check out playbooks that help you map your path to success.

WEBINARS

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RESEARCH AND REPORTS

Read our latest peer-reviewed research and data insights.

VIDEOS

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