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Agentforce on Help has just been named the #1 Agentic Help Solution by Futurum Research

Read the report

Agentforce customer stories

Discover how Agentforce transforms your business and brings you into the agentic future. Explore how Agentforce, built on the deeply unified Agentforce 360 Platform, can help you exceed customer expectations, improve employee productivity, and autonomously get work done.

These companies are unleashing
digital labor with Agentforce

Engine logo
Customer Story

Engine provides personalized service to 1 million travelers with Agentforce.

Autonomous agents handle 30% of customer support cases and help staff find critical info fast.
One NZ logo
Customer Story

One NZ makes plan changes fast, easy, and convenient with Agentforce.

AI agents provide a self-service, digital-first way for customers to pick a new plan.
Siemens logo
Customer Story

Siemens transforms sales through data, AI, and trusted partnerships.

AI agents personalize follow-up on 100% of leads, helping win new customers and drive revenue.
GE Appliances logo
Customer Story

GE Appliances switches on instant, personalized service with Agentforce.

Powered by unified data, autonomous agents help consumers solve appliance issues with ease.
Simplyhealth logo
Customer Story

Simplyhealth will multiply service and sales capacity with Agentforce.

AI agents answer FAQs instantly and will provide 24/7 lead management and nurturing.
DeVry University logo
Customer Story

DeVry supports students from course enrollment to completion with Agentforce

AI agents keep current and prospective students engaged with accurate answers on demand.
Heathrow logo
Customer Story

Heathrow to ease travel and grow revenue with agent-first experiences.

See how the airport will use AI to personalize experiences for 83 million passengers per year.
Reddit logo
Customer Story

Reddit drives revenue with Agentforce-powered advertiser support.

AI agents help SMB advertisers navigate the platform, launch campaigns fast, and stay engaged.
Pandora logo
Customer Story

Pandora makes every online shopper feel like a gem with Agentforce.

AI agents help customers find the perfect jewelry and get instant answers to their questions.
Salesforce on Salesforce Help logo
Customer Story

Agentforce resolves over 75% of visitor issues on the Salesforce Help site.

Self-help service is now fast and personal for over 1.7 million visitors...and counting.
Engie logo
Customer Story

ENGIE lights the way in energy service with Agentforce’s instant answers.

AI agents handle FAQs on demand and streamline onboarding with in-app contract activation guidance.
Cloudfit logo
Customer Story

CloudFit’s AI-Driven Wellness Meets Human Touch with Salesforce + Slack.

How an AI-driven wellness startup scaled globally, cut their product and engineering onboarding to 30 minutes and kept its personal touch while growing fast and winning big customers.
Indeed logo
Customer Story

Indeed will speed up hiring with Agentforce’s digital workforce.

Fewer administrative tasks helps Indeed employees focus on their mission: helping people get jobs.
Finnair logo
Customer Story

Finnair’s Finnish hospitality shines with Agentforce's 24/7 support.

A digital workforce will resolve 80% of customer service questions.
Salesforce on Salesforce Sales logo
Customer Story

Salesforce’s sellers close more deals in less time with Agentforce.

From onboarding to quoting, digital labor accelerates every stage of the deal cycle.
Image features Marketing Director of National Ability Center, Jamie Starr.
Customer Story

How the National Ability Center will expand access to adaptive recreation with AI and data.

Q&A with Marketing Director Jamie Starr on using Agentforce to expand their national presence without losing their community feel.
1-800 Accountant logo
Customer Story

1-800Accountant will resolve 70% of inquiries with Agentforce.

A limitless digital workforce will provide accurate answers to tax questions around the clock.
Formula 1 logo
Customer Story

Agentforce will help Formula 1 speed up service response by 80%.

Learn how F1 is driving fan growth with more personalized service for millions.
Zota Logo
Customer Story

Zota’s investment in digital labor pays off with 30% YoY growth.

Agentforce is expected to increase the sales pipeline and resolve 180,000 cases annually.
Pearson logo
Customer Story

Pearson personalizes learning journeys with the Salesforce Platform.

Unified apps, data, and AI agents help support students through a lifetime of learning.

Ready to take the next step with Agentforce?


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