Professional services are being offered byAdiscon, the company that sponsors rsyslog development. For details, please contactAdiscon Sales.

Options	Enterprise Support	Extended Enterprise Support	Unlimited Enterprise Support
Max. hours	15	25	40
Email support
Phone support
Response time	1 – 2 business days	24 hours on business days	24 hours on business days
Cost	2999 EURO	4999 EURO	19999 EURO
Number of installations	5	5	Unlimited
Customer contact personnel	1	2	2

Purchase RSYSLOG support directly from the source. This contract provides priority email support and phone support. It is a great option if you need to provide proof of software support in your organization. This contract provides

• unlimited email support tickets during validity
• fixes for currentand outdated rsyslog releases
• advise on how to implement rsyslog in the best possible way.

All contracts run for a period of one year.

Under this contract, fixes for rsyslog releases will be provided / created, assuming it is possible to do that with the code base in question.

The contract is for end-users only, not for interim-support through a service provider. If you are a service provider, please contact us via theCustomer Service System.