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INFORMATIONAL
Internet Engineering Task Force (IETF)                         D. WorleyRequest for Comments: 7088                                       AriadneCategory: Informational                                    February 2014ISSN: 2070-1721Session Initiation Protocol Service Example -- Music on HoldAbstract   "Music on hold" is one of the features of telephone systems that is   most desired by buyers of business telephone systems.  Music on hold   means that when one party to a call has the call "on hold", that   party's telephone provides an audio stream (often music) to be heard   by the other party.  Architectural features of SIP make it difficult   to implement music on hold in a way that is fully standards-   compliant.  The implementation of music on hold described in this   document is fully effective, is standards-compliant, and has a number   of advantages over the methods previously documented.  In particular,   it is less likely to produce peculiar user interface effects and more   likely to work in systems that perform authentication than the music-   on-hold method described inSection 2.3 of RFC 5359.Status of This Memo   This document is not an Internet Standards Track specification; it is   published for informational purposes.   This document is a product of the Internet Engineering Task Force   (IETF).  It represents the consensus of the IETF community.  It has   received public review and has been approved for publication by the   Internet Engineering Steering Group (IESG).  Not all documents   approved by the IESG are a candidate for any level of Internet   Standard; seeSection 2 of RFC 5741.   Information about the current status of this document, any errata,   and how to provide feedback on it may be obtained athttp://www.rfc-editor.org/info/rfc7088.Worley                        Informational                     [Page 1]

RFC 7088                      Music on Hold                February 2014Copyright Notice   Copyright (c) 2014 IETF Trust and the persons identified as the   document authors.  All rights reserved.   This document is subject toBCP 78 and the IETF Trust's Legal   Provisions Relating to IETF Documents   (http://trustee.ietf.org/license-info) in effect on the date of   publication of this document.  Please review these documents   carefully, as they describe your rights and restrictions with respect   to this document.  Code Components extracted from this document must   include Simplified BSD License text as described in Section 4.e of   the Trust Legal Provisions and are provided without warranty as   described in the Simplified BSD License.Worley                        Informational                     [Page 2]

RFC 7088                      Music on Hold                February 2014Table of Contents1. Introduction ....................................................41.1. Requirements Language ......................................42. Technique .......................................................4      2.1. Placing a Call on Hold and Establishing an External           Media Stream ...............................................5      2.2. Taking a Call off Hold and Terminating the External           Media Stream ...............................................62.3. Example Message Flow .......................................62.4. Receiving Re-INVITE and UPDATE from the Remote UA .........172.5. Receiving INVITE with Replaces ............................172.6. Receiving REFER from the Remote UA ........................19      2.7. Receiving Re-INVITE and UPDATE from the           Music-on-Hold Source ......................................212.8. Handling Payload Type Numbers .............................222.8.1. Analysis ...........................................222.8.2. Solution to the Problem ............................232.8.3. Example of the Solution ............................242.9. Dialog/Session Timers .....................................282.10. When the Media Stream Directionality is "inactive" .......282.11. Multiple Media Streams ...................................283. Advantages .....................................................294. Caveats ........................................................304.1. Offering All Available Media Formats ......................304.2. Handling Re-INVITES in a B2BUA ............................315. Security Considerations ........................................315.1. Network Security ..........................................315.2. SIP (Signaling) Security ..................................325.3. RTP (Media) Security ......................................325.4. Media Filtering ...........................................326. Acknowledgments ................................................337. References .....................................................347.1. Normative References ......................................347.2. Informative References ....................................34Worley                        Informational                     [Page 3]

RFC 7088                      Music on Hold                February 20141.  Introduction   Within systems based on SIP [RFC3261], it is desirable to be able to   provide features that are similar to those provided by traditional   telephony systems.  A frequently requested feature is "music on   hold": with this feature, when one party to a call has the call "on   hold", that party's telephone provides an audio stream (often music)   to be heard by the other party.   Architectural features of SIP make it difficult to implement music on   hold in a way that is fully standards-compliant.  The purpose of this   document is to describe a method that is reasonably simple yet fully   effective and standards-compliant.  This method has significant   advantages over other methods now in use, as described inSection 3.   All current methods of implementing music on hold interoperate with   each other, in that the two user agents in a call can use different   methods for implementing music on hold with the same functionality as   if either of the methods was used by both user agents.  Thus, there   is no loss of functionality if different music-on-hold methods are   used by different user agents within a telephone system or if a   single user agent uses different methods within different calls or at   different times within one call.1.1.  Requirements Language   The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT",   "SHOULD", "SHOULD NOT", "RECOMMENDED", "MAY", and "OPTIONAL" in this   document are to be interpreted as described in [RFC2119].2.  Technique   The essence of the technique is that when the executing user agent   (UA) (the user's UA) performs a re-INVITE of the remote UA (the other   user's UA) to establish the hold state, it provides no Session   Description Protocol (SDP) [RFC4566] offer [RFC3264] [RFC6337], thus   compelling the remote UA to provide an SDP offer.  The executing UA   then extracts the offer SDP from the remote UA's 2xx response and   uses that as the offer SDP in a new INVITE to the external media   source.  The external media source is thus directed to provide media   directly to the remote UA.  The media source's answer SDP is returned   to the remote UA in the ACK to the re-INVITE.Worley                        Informational                     [Page 4]

RFC 7088                      Music on Hold                February 20142.1.  Placing a Call on Hold and Establishing an External Media Stream   1.  The executing user instructs the executing UA to put the dialog       on hold.   2.  The executing UA sends a re-INVITE without SDP to the remote UA,       which forces the remote UA to provide an SDP offer in its 2xx       response.  The Contact header of the re-INVITE includes the       '+sip.rendering="no"' field parameter to indicate that it is       putting the call on hold ([RFC4235], Section 5.2).   3.  The remote UA sends a 2xx to the re-INVITE and includes an SDP       offer giving its own listening address/port.  If the remote UA       understands the sip.rendering feature parameter, the offer may       indicate that it will not send media by specifying the media       directionalities as "recvonly" (the reverse of "on hold") or       "inactive".  But the remote UA may offer to send media.   4.  The executing UA uses this offer to derive the offer SDP of an       initial INVITE that it sends to the configured music-on-hold       (MOH) source.  The SDP in this request is largely copied from the       SDP returned by the remote UA in the previous step, particularly       regarding the provided listening address/port and payload type       numbers.  But the media directionalities are restricted to       "recvonly" or "inactive" as appropriate.  The executing UA may       want or need to change the "o=" line.  In addition, some       "a=rtpmap" lines may need to be added to control the assignment       of RTP payload type numbers (Section 2.8).   5.  The MOH source sends a 2xx response to the INVITE, which contains       an SDP answer that should include its media source address as its       listening address/port.  This SDP must necessarily specify       "sendonly" or "inactive" as the directionality for all media       streams [RFC3264].       Although this address/port should receive no RTP, the specified       port determines the port for receiving the RTP Control Protocol       (RTCP) (and conventionally, for sending RTCP [RFC4961]).       By convention, UAs use their declared RTP listening ports as       their RTP source ports as well [RFC4961].  The answer SDP will       reach the remote UA, thus informing it of the address/port from       which the MOH media will come and presumably preventing the       remote UA from ignoring the MOH media if the remote UA filters       media packets based on the source address.  This functionality       requires the SDP answer to contain the sending address in the       "c=" line, even though the MOH source does not receive RTP.Worley                        Informational                     [Page 5]

RFC 7088                      Music on Hold                February 2014   6.  The executing UA sends this SDP answer as its SDP answer in the       ACK for the re-INVITE to the remote UA.  The "o=" line in the       answer must be modified to be within the sequence of "o=" lines       previously generated by the executing UA in the dialog.  Any       dynamic payload type number assignments that have been created in       the answer must be recorded in the state of the original dialog.   7.  Due to the sip.rendering feature parameter in the Contact header       of the re-INVITE and the media directionality in the SDP answer       contained in the ACK, the on-hold state of the dialog is       established (at the executing end).   8.  After this point, the MOH source generates RTP containing the       music-on-hold media and sends it directly to the listening       address/port of the remote UA.  The executing UA maintains two       dialogs (one to the remote UA, one to the MOH source) but does       not see or handle the MOH RTP.2.2.  Taking a Call off Hold and Terminating the External Media Stream   1.  The executing user instructs the executing UA to take the dialog       off hold.   2.  The executing UA sends a re-INVITE to the remote UA with SDP that       requests to receive media.  The Contact header of the re-INVITE       does not include the '+sip.rendering="no"' field parameter.  (It       may contain a sip.rendering field parameter with value "yes" or       "unknown", or it may omit the field parameter.)  Thus, this       re-INVITE removes the on-hold state of the dialog (at the       executing end).  (Note that the version in "o=" line of the       offered SDP must account for the SDP versions that were passed       through from the MOH source.  Also note that any payload type       numbers that were assigned in SDP provided by the MOH source must       be respected.)   3.  When the remote UA sends a 2xx response to the re-INVITE, the       executing UA sends a BYE request in the dialog to the MOH source.   4.  After this point, the MOH source does not generate RTP and       ordinary RTP flow is reestablished in the original dialog.2.3.  Example Message Flow   This section shows a message flow that is an example of this   technique.  The scenario is as follows.  Alice establishes a call   with Bob.  Bob then places the call on hold, with music on hold   provided from an external source.  Bob then takes the call off hold.   In this scenario, Bob's user agent is the executing UA, while Alice'sWorley                        Informational                     [Page 6]

RFC 7088                      Music on Hold                February 2014   UA is the remote UA.  Note that this is just one possible message   flow that illustrates this technique; numerous variations on these   operations are allowed by the applicable standards.   Alice             Bob       Music Source   Alice establishes the call:     |                |              |     |    INVITE F1   |              |     |--------------->|              |     | 180 Ringing F2 |              |     |<---------------|              |     |    200 OK F3   |              |     |<---------------|              |     |     ACK F4     |              |     |--------------->|              |     |       RTP      |              |     |<==============>|              |     |                |              |   Bob places Alice on hold, compelling Alice's UA to provide SDP:     |                |              |     |   INVITE F5    |              |     |   (no SDP)     |              |     |<---------------|              |     |   200 OK F6    |              |     |   (SDP offer)  |              |     |--------------->|              |     |                |              |   Bob's UA initiates music on hold:     |                |              |     |                |  INVITE F7   |     |                |  (SDP offer, |     |                |   rev. hold) |     |                |------------->|     |                | 200 OK F8    |     |                | (SDP answer, |     |                |  hold)       |     |                |<-------------|     |                |    ACK F9    |     |                |------------->|     |                |              |Worley                        Informational                     [Page 7]

RFC 7088                      Music on Hold                February 2014   Bob's UA provides an SDP answer containing the address/port   of Music Source:     |                |              |     | ACK F10        |              |     | (SDP answer,   |              |     |  hold)         |              |     |<---------------|              |     |    no RTP      |              |     |<..............>|              |     |     Music-on-hold RTP         |     |<==============================|     |                |              |   The music on hold is active.   Bob takes Alice off hold:     |                |              |     |  INVITE F11    |              |     |  (SDP offer)   |              |     |<---------------|              |     |   200 OK F12   |              |     |   (SDP answer) |              |     |--------------->|              |     |     ACK F13    |              |     |<---------------|              |     |                |    BYE F14   |     |                |------------->|     |                |    200 F15   |     |                |<-------------|     |       RTP      |              |     |<==============>|              |     |                |              |   The normal media session between Alice and Bob is resumed.Worley                        Informational                     [Page 8]

RFC 7088                      Music on Hold                February 2014   /* Alice calls Bob. */   F1 INVITE Alice -> Bob   INVITE sips:bob@biloxi.example.com SIP/2.0   Via: SIP/2.0/TLS atlanta.example.com:5061    ;branch=z9hG4bK74bf9   Max-Forwards: 70   From: Alice <sips:alice@atlanta.example.com>;tag=1234567   To: Bob <sips:bob@biloxi.example.com>   Call-ID: 12345600@atlanta.example.com   CSeq: 1 INVITE   Contact: <sips:a8342043f@atlanta.example.com;gr>   Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, NOTIFY   Supported: replaces, gruu   Content-Type: application/sdp   Content-Length: [omitted]   v=0   o=alice 2890844526 2890844526 IN IP4 atlanta.example.com   s=   c=IN IP4 atlanta.example.com   t=0 0   m=audio 49170 RTP/AVP 0   a=rtpmap:0 PCMU/8000   F2 180 Ringing Bob -> Alice   SIP/2.0 180 Ringing   Via: SIP/2.0/TLS atlanta.example.com:5061    ;branch=z9hG4bK74bf9    ;received=192.0.2.103   From: Alice <sips:alice@atlanta.example.com>;tag=1234567   To: Bob <sips:bob@biloxi.example.com>;tag=23431   Call-ID: 12345600@atlanta.example.com   CSeq: 1 INVITE   Contact: <sips:bob@biloxi.example.com>   Content-Length: 0Worley                        Informational                     [Page 9]

RFC 7088                      Music on Hold                February 2014   F3 200 OK Bob -> Alice   SIP/2.0 200 OK   Via: SIP/2.0/TLS atlanta.example.com:5061    ;branch=z9hG4bK74bf9    ;received=192.0.2.103   From: Alice <sips:alice@atlanta.example.com>;tag=1234567   To: Bob <sips:bob@biloxi.example.com>;tag=23431   Call-ID: 12345600@atlanta.example.com   CSeq: 1 INVITE   Contact: <sips:bob@biloxi.example.com>   Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, NOTIFY   Supported: replaces   Content-Type: application/sdp   Content-Length: [omitted]   v=0   o=bob 2890844527 2890844527 IN IP4 biloxi.example.com   s=   c=IN IP4 biloxi.example.com   t=0 0   m=audio 3456 RTP/AVP 0   a=rtpmap:0 PCMU/8000   F4 ACK Alice -> Bob   ACK sips:bob@biloxi.example.com SIP/2.0   Via: SIP/2.0/TLS atlanta.example.com:5061    ;branch=z9hG4bK74bfd   Max-Forwards: 70   From: Alice <sips:alice@atlanta.example.com>;tag=1234567   To: Bob <sips:bob@biloxi.example.com>;tag=23431   Call-ID: 12345600@atlanta.example.com   CSeq: 1 ACK   Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, NOTIFY   Supported: replaces   Content-Length: 0Worley                        Informational                    [Page 10]

RFC 7088                      Music on Hold                February 2014   /* Bob places Alice on hold. */   /* The re-INVITE contains no SDP, thus compelling Alice's UA      to provide an offer. */   F5 INVITE Bob -> Alice   INVITE sips:a8342043f@atlanta.example.com;gr SIP/2.0   Via: SIP/2.0/TLS biloxi.example.com:5061    ;branch=z9hG4bK874bk   To: Alice <sips:alice@atlanta.example.com>;tag=1234567   From: Bob <sips:bob@biloxi.example.com>;tag=23431   Call-ID: 12345600@atlanta.example.com   CSeq: 712 INVITE   Contact: <sips:bob@biloxi.example.com>;+sip.rendering="no"   Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, NOTIFY   Supported: replaces   Content-Length: 0   /* Alice's UA provides an SDP offer.      Since it does not know that it is being put on hold,      the offer is the same as the original offer and describes      bidirectional media. */   F6 200 OK Alice -> Bob   SIP/2.0 200 OK   Via: SIP/2.0/TLS biloxi.example.com:5061    ;branch=z9hG4bK874bk    ;received=192.0.2.105   To: Alice <sips:alice@atlanta.example.com>;tag=1234567   From: Bob <sips:bob@biloxi.example.com>;tag=23431   Call-ID: 12345600@atlanta.example.com   CSeq: 712 INVITE   Contact: <sips:a8342043f@atlanta.example.com;gr>   Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, NOTIFY   Supported: replaces, gruu   Content-Type: application/sdp   Content-Length: [omitted]   v=0   o=alice 2890844526 2890844526 IN IP4 atlanta.example.com   s=   c=IN IP4 atlanta.example.com   t=0 0   m=audio 49170 RTP/AVP 0   a=rtpmap:0 PCMU/8000   a=activeWorley                        Informational                    [Page 11]

RFC 7088                      Music on Hold                February 2014   /* Bob's UA initiates music on hold. */   /* This INVITE contains Alice's offer, but with the media      direction set to "reverse hold", receive-only. */   F7 INVITE Bob -> Music Source   INVITE sips:music@source.example.com SIP/2.0   Via: SIP/2.0/TLS biloxi.example.com:5061    ;branch=z9hG4bKnashds9   Max-Forwards: 70   From: Bob <sips:bob@biloxi.example.com>;tag=02134   To: Music Source <sips:music@source.example.com>   Call-ID: 4802029847@biloxi.example.com   CSeq: 1 INVITE   Contact: <sips:bob@biloxi.example.com>   Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, NOTIFY   Supported: replaces, gruu   Content-Type: application/sdp   Content-Length: [omitted]   v=0   o=bob 2890844534 2890844534 IN IP4 atlanta.example.com   s=   c=IN IP4 atlanta.example.com   t=0 0   m=audio 49170 RTP/AVP 0   a=rtpmap:0 PCMU/8000   a=recvonlyWorley                        Informational                    [Page 12]

RFC 7088                      Music on Hold                February 2014   F8 200 OK Music Source -> Bob   SIP/2.0 200 OK   Via: SIP/2.0/TLS biloxi.example.com:5061    ;branch=z9hG4bKnashds9    ;received=192.0.2.105   From: Bob <sips:bob@biloxi.example.com>;tag=02134   To: Music Source <sips:music@source.example.com>;tag=56323   Call-ID: 4802029847@biloxi.example.com   Contact: <sips:music@source.example.com>;automaton        ;+sip.byeless;+sip.rendering="no"   CSeq: 1 INVITE   Content-Length: [omitted]   v=0   o=MusicSource 2890844576 2890844576 IN IP4 source.example.com   s=   c=IN IP4 source.example.com   t=0 0   m=audio 49170 RTP/AVP 0   a=rtpmap:0 PCMU/8000   a=sendonly   F9 ACK Bob -> Music Source   ACK sips:music@source.example.com SIP/2.0   Via: SIP/2.0/TLS source.example.com:5061    ;branch=z9hG4bK74bT6   From: Bob <sips:bob@biloxi.example.com>;tag=02134   To: Music Source <sips:music@source.example.com>;tag=56323   Max-Forwards: 70   Call-ID: 4802029847@biloxi.example.com   CSeq: 1 ACK   Content-Length: 0   /* Bob's UA now sends the ACK that completes the re-INVITE      to Alice and completes the SDP offer/answer.      The ACK contains the SDP received from Music Source and thus      contains the address/port from which Music Source will send media,      and implies the address/port that Music      Source will use to send/receive RTCP. */Worley                        Informational                    [Page 13]

RFC 7088                      Music on Hold                February 2014   F10 ACK Bob -> Alice   ACK sips:a8342043f@atlanta.example.com;gr SIP/2.0   Via: SIP/2.0/TLS biloxi.example.com:5061    ;branch=z9hG4bKq874b   To: Alice <sips:alice@atlanta.example.com>;tag=1234567   From: Bob <sips:bob@biloxi.example.com>;tag=23431   Call-ID: 12345600@atlanta.example.com   CSeq: 712 ACK   Contact: <sips:bob@biloxi.example.com>;+sip.rendering="no"   Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, NOTIFY   Supported: replaces   Content-Length: [omitted]   v=0   o=bob 2890844527 2890844528 IN IP4 biloxi.example.com   s=   c=IN IP4 source.example.com   t=0 0   m=audio 49170 RTP/AVP 0   a=rtpmap:0 PCMU/8000   a=sendonly   /* Bob picks up the call by sending a re-INVITE to Alice. */   F11 INVITE Bob -> Alice   INVITE sips:a8342043f@atlanta.example.com;gr SIP/2.0   Via: SIP/2.0/TLS biloxi.example.com:5061    ;branch=z9hG4bK874bk   To: Alice <sips:alice@atlanta.example.com>;tag=1234567   From: Bob <sips:bob@biloxi.example.com>;tag=23431   Call-ID: 12345600@atlanta.example.com   CSeq: 713 INVITE   Contact: <sips:bob@biloxi.example.com>   Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, NOTIFY   Supported: replaces   Content-Type: application/sdp   Content-Length: [omitted]   v=0   o=bob 2890844527 2890844529 IN IP4 biloxi.example.com   s=   c=IN IP4 biloxi.example.com   t=0 0   m=audio 3456 RTP/AVP 0   a=rtpmap:0 PCMU/8000Worley                        Informational                    [Page 14]

RFC 7088                      Music on Hold                February 2014   F12 200 OK Alice -> Bob   SIP/2.0 200 OK   Via: SIP/2.0/TLS biloxi.example.com:5061    ;branch=z9hG4bK874bk    ;received=192.0.2.105   To: Alice <sips:alice@atlanta.example.com>;tag=1234567   From: Bob <sips:bob@biloxi.example.com>;tag=23431   Call-ID: 12345600@atlanta.example.com   CSeq: 713 INVITE   Contact: <sips:a8342043f@atlanta.example.com;gr>   Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, NOTIFY   Supported: replaces, gruu   Content-Type: application/sdp   Content-Length: [omitted]   v=0   o=alice 2890844526 2890844527 IN IP4 atlanta.example.com   s=   c=IN IP4 atlanta.example.com   t=0 0   m=audio 49170 RTP/AVP 0   a=rtpmap:0 PCMU/8000   F13 ACK Bob -> Alice   ACK sips:a8342043f@atlanta.example.com;gr SIP/2.0   Via: SIP/2.0/TLS biloxi.example.com:5061    ;branch=z9hG4bKq874b   To: Alice <sips:alice@atlanta.example.com>;tag=1234567   From: Bob <sips:bob@biloxi.example.com>;tag=23431   Call-ID: 12345600@atlanta.example.com   CSeq: 713 ACK   Contact: <sips:bob@biloxi.example.com>   Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, NOTIFY   Supported: replaces   Content-Length: 0Worley                        Informational                    [Page 15]

RFC 7088                      Music on Hold                February 2014   F14 BYE Bob -> Music Source   BYE sips:music@source.example.com SIP/2.0   Via: SIP/2.0/TLS biloxi.example.com:5061    ;branch=z9hG4bK74rf   Max-Forwards: 70   From: Bob <sips:bob@biloxi.example.com>;tag=02134   To: Music Source <sips:music@source.example.com>;tag=56323   Call-ID: 4802029847@biloxi.example.com   CSeq: 2 BYE   Contact: <sips:bob@biloxi.example.com>   Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, NOTIFY   Supported: replaces, gruu   Content-Length: [omitted]   F15 200 OK Music Source -> Bob   SIP/2.0 200 OK   Via: SIP/2.0/TLS atlanta.example.com:5061    ;branch=z9hG4bK74rf    ;received=192.0.2.103   From: Bob <sips:bob@biloxi.example.com>;tag=02134   To: Music Source <sips:music@source.example.com>;tag=56323   Call-ID: 4802029847@biloxi.example.com   Contact: <sips:music@source.example.com>;automaton        ;+sip.byeless;+sip.rendering="no"   CSeq: 2 BYE   Content-Length: 0   /* Normal media session between Alice and Bob is resumed. */Worley                        Informational                    [Page 16]

RFC 7088                      Music on Hold                February 20142.4.  Receiving Re-INVITE and UPDATE from the Remote UA   While the call is on hold, the remote UA can send a request to modify   the SDP or the feature parameters of its Contact header.  This can be   done with either an INVITE or UPDATE method, both of which have much   the same effect in regard to MOH.   A common reason for a re-INVITE is when the remote UA desires to put   the dialog on hold on its end.  And because of the need to support   this case, an implementation must process INVITEs and UPDATEs during   the on-hold state as described below.   The executing UA handles these requests by echoing requests and   responses: an incoming request from the remote UA causes the   executing UA to send a similar request to the MOH source, and an   incoming response from the MOH source causes the executing UA to send   a similar response to the remote UA.  In all cases, SDP offers or   answers that are received are added as bodies to the stimulated   request or response to the other UA.   The passed-through SDP will usually need its "o=" line modified.  The   directionality attributes may need to be restricted by changing   "active" to "recvonly" and "sendonly" to "inactive", as the executing   UA will not render media from the remote UA.  (If all passed-through   directionality attributes are "inactive", the optimization described   inSection 2.10 may be applied.)  In regard to payload type numbers,   since the mapping has already been established within the MOH dialog,   "a=rtpmap" lines need not be added.2.5.  Receiving INVITE with Replaces   The executing UA must be prepared to receive an INVITE request with a   Replaces header that specifies the dialog with the remote UA.  If the   executing UA wants to create this new dialog in the on-hold state, it   creates a new dialog with the MOH source to obtain MOH.  The   executing UA negotiates the SDP within the dialog created by the   INVITE with Replaces by passing the offer through to the new MOH   dialog (if the INVITE contains an offer) or by creating the new MOH   dialog with an offerless INVITE (if the INVITE does not contain an   offer).Worley                        Informational                    [Page 17]

RFC 7088                      Music on Hold                February 2014   Continuing the example ofSection 2.3, the executing UA receives an   INVITE with Replaces that contains an offer:   Alice             Bob       Music Source          Carol   (For example, Alice has called Carol and initiates an attended   transfer by sending a REFER to Carol, causing Carol to send an   INVITE with Replaces to Bob.)   Bob receives INVITE with Replaces from Carol:     |                |              |                 |     |                |              | INVITE/Replaces |     |                |              | From: Carol     |     |                |              | To: Bob         |     |                |              | (SDP offer)     |     |                |<-------------------------------|     |                | INVITE       |                 |     |                | From: Bob    |                 |     |                | To: Music Source               |     |                | (SDP offer,  |                 |     |                |  rev. hold)  |                 |     |                |------------->|                 |     |                | 200 OK       |                 |     |                | From: Bob    |                 |     |                | To: Music Source               |     |                | (SDP answer, |                 |     |                |  hold)       |                 |     |                |<-------------|                 |     |                | ACK          |                 |     |                | From: Bob    |                 |     |                | To: Music Source               |     |                |------------->|                 |     |                |              | 200 OK          |     |                |              | From: Carol     |     |                |              | To: Bob         |     |                |              | (SDP answer,    |     |                |              |  hold)          |     |                |------------------------------->|     |                |              | ACK             |     |                |              | From: Carol     |     |                |              | To: Bob         |     |                |<-------------------------------|     |                |              | Music-on-hold RTP     |                |              |================>|     |                |              |                 |Worley                        Informational                    [Page 18]

RFC 7088                      Music on Hold                February 2014   Bob terminates the previous dialog with Alice:     |                |              |                 |     | BYE            |              |                 |     | From: Bob      |              |                 |     | To: Alice      |              |                 |     |<---------------|              |                 |     | 200 OK         |              |                 |     | From: Bob      |              |                 |     | To: Alice      |              |                 |     |--------------->|              |                 |     |                |              |                 |   Bob terminates the MOH dialog for the dialog with Alice:     |                |              |                 |     |                | BYE          |                 |     |                | From: Bob    |                 |     |                | To: Music Source               |     |                |------------->|                 |     |                | 200 OK       |                 |     |                | From: Music Source             |     |                | To: Bob      |                 |     |                |<-------------|                 |     |                |              |                 |   The new session continues on hold, between Bob and Carol.2.6.  Receiving REFER from the Remote UA   The executing UA must be prepared to receive a REFER request within   the dialog with the remote UA.  The SDP within the dialog created by   the REFER is negotiated by sending an offerless INVITE (or offerless   re-INVITE) to the MOH source to obtain an offer and then using that   offer in the INVITE to the refer target.   Similar processing is used for an out-of-dialog REFER whose Target-   Dialog header refers to the dialog with the remote UA.   Continuing the example ofSection 2.3, the executing UA receives an   INVITE with Replaces that contains an offer:Worley                        Informational                    [Page 19]

RFC 7088                      Music on Hold                February 2014   Alice             Bob       Music Source          Carol   (For example, Alice initiates an unattended transfer of the call to   Carol by sending a REFER to Bob.)   Bob receives REFER from Alice:     |                |              |                 |     | REFER          |              |                 |     | From: Bob      |              |                 |     | To: Alice      |              |                 |     | Refer-To: Carol|              |                 |     |--------------->|              |                 |     |                | re-INVITE    |                 |     |                | From: Bob    |                 |     |                | To: Music Source               |     |                | (no SDP)     |                 |     |                |------------->|                 |     |                | 200 OK       |                 |     |                | From: Bob    |                 |     |                | To: Music Source               |     |                | (SDP offer,  |                 |     |                |  hold)       |                 |     |                |<-------------|                 |     |                |              | INVITE          |     |                |              | From: Bob       |     |                |              | To: Carol       |     |                |              | (SDP offer,     |     |                |              |  hold)          |     |                |------------------------------->|     |                |              | 200 OK          |     |                |              | From: Bob       |     |                |              | To: Carol       |     |                |              | (SDP answer,    |     |                |              |  rev. hold)     |     |                |------------------------------->|     |                | ACK          |                 |     |                | From: Bob    |                 |     |                | To: Music Source               |     |                | (SDP answer, |                 |     |                |  rev. hold)  |                 |     |                |------------->|                 |     |                |              | ACK             |     |                |              | From: Bob       |     |                |              | To: Carol       |     |                |------------------------------->|Worley                        Informational                    [Page 20]

RFC 7088                      Music on Hold                February 2014     |                |              | Music-on-hold RTP     |                |              |================>|     |                |              |                 |   Bob terminates the previous dialog with Alice:     |                |              |                 |     | BYE            |              |                 |     | From: Bob      |              |                 |     | To: Alice      |              |                 |     |<---------------|              |                 |     | 200 OK         |              |                 |     | From: Bob      |              |                 |     | To: Alice      |              |                 |     |--------------->|              |                 |     |                |              |                 |2.7.  Receiving Re-INVITE and UPDATE from the Music-on-Hold Source   It is possible for the MOH source to send a re-INVITE or UPDATE   request, and the executing UA can support doing so in similar manner   as requests from the remote UA.  However, if the MOH source is within   the same administrative domain as the executing UA, the executing UA   may have knowledge that the MOH source will not (or need not) make   such requests and so can respond to any such request with a failure   response, avoiding the need to pass the request through.  The 403   (Forbidden) response is suitable for this purpose because [RFC3261]   specifies that this response indicates "the request SHOULD NOT be   repeated".   However, in an environment in which Interactive Connectivity   Establishment (ICE) [RFC5245] is supported, the MOH source may need   to send requests as part of ICE negotiation with the remote UA.   Hence, in environments that support ICE, the executing UA must be   able to pass through requests from the MOH source as well as requests   from the remote UA.   Again, as SDP is passed through, its "o=" line will need to be   modified.  In some cases, the directionality attributes will need to   be restricted.Worley                        Informational                    [Page 21]

RFC 7088                      Music on Hold                February 20142.8.  Handling Payload Type Numbers2.8.1.  Analysis   In this technique, the MOH source generates an SDP answer that the   executing UA presents to the remote UA as an answer within the   original dialog.  In basic functionality, this presents no problem,   because[RFC3264], Section 6.1 (at the very end) specifies that the   payload type numbers used in either direction of RTP are the ones   specified in the SDP sent by the recipient of the RTP.  Thus, the MOH   source will send RTP to the remote UA using the payload type numbers   specified in the offer SDP it received (ultimately) from the remote   UA.   But strict compliance to[RFC3264], Section 8.3.2 requires that   payload type numbers used in SDP may only duplicate the payload type   numbers used in any previous SDP sent in the same direction if the   payload type numbers represent the same media format (codec) as they   did previously.  However, the MOH source has no knowledge of the   payload type numbers previously used in the original dialog, and it   may accidentally specify a different media format for a previously   used payload type number in its answer (or in a subsequently   generated INVITE or UPDATE).  This would cause no problem with media   decoding, as it cannot send any format that was not in the remote   UA's offer, but it would violate [RFC3264].   Strictly speaking, it is impossible to avoid this problem because the   generator of a first answer in its dialog can choose the payload   numbers independently of the payload numbers in the offer, and the   MOH server believes that its answer is first in the dialog.  Thus,   the only absolute solution is to have the executing UA rewrite the   SDP that passes through it to reassign payload type numbers, which   would also require it to rewrite the payload type numbers in the RTP   packets -- a very undesirable solution.   The difficulty solving this problem (and similar problems in other   situations) argues that strict adherence should not be required to   the rule that payload type numbers not be reused for different   codecs.   If an implementation of this technique were to interact with a remote   UA that requires strict compliance to [RFC3264], the remote UA might   reject the SDP provided by the MOH server.  (InSection 2.3, this SDP   is in message F10.)  As a result, the MOH session will not be   established, and the call will remain in its initial state.   Implementors that wish to avoid this situation need to implement the   solution inSection 2.8.2.Worley                        Informational                    [Page 22]

RFC 7088                      Music on Hold                February 20142.8.2.  Solution to the Problem   We can construct a technique that will strictly adhere to the payload   type rule by exploiting a SHOULD-level requirement in[RFC3264],   Section 6.1: "In the case of RTP, if a particular codec was   referenced with a specific payload type number in the offer, that   same payload type number SHOULD be used for that codec in the   answer".  Or rather, we exploit the "implied requirement" that if a   specific payload number in the offer is used for a particular codec,   then the answer should not use that payload number for a different   codec.  If the MOH source obeys this restriction, the executing UA   can modify the offer SDP to "reserve" all payload type numbers that   have ever been offered by the executing UA to prevent the MOH source   from using them for different media formats.   When the executing UA is composing the INVITE to the MOH source, it   compiles a list of all the (dynamically assigned) payload type   numbers and associated media formats that have been used by it (or by   MOH sources on its behalf) in the original dialog.  (The executing UA   must maintain a list of all previously used payload type numbers   anyway, in order to comply with [RFC3264].)   Any payload type number that is present in the offer but has been   used previously by the executing UA in the original dialog for a   different media format is rewritten to describe a dummy media format.   (One dummy media format name can be used for many payload type   numbers as multiple payload type numbers can refer to the same media   format.)  A payload type number is added to describe the deleted   media format, the number being either previously unused or previously   used by the executing UA for that media format.   Any further payload type numbers that have been used by the executing   UA in the original dialog but that are not mapped to a media format   in the current offer are then mapped to a dummy media format.   The result is that the modified offer SDP:   1.  offers the same set of media formats (ignoring dummies) as the       original offer SDP (though possibly with different payload type       numbers),   2.  associates every payload type number either with a dummy media       format or with the media format that the executing UA has       previously used it for, and   3.  provides a (real or dummy) media format for every payload type       number that the executing UA has previously used.Worley                        Informational                    [Page 23]

RFC 7088                      Music on Hold                February 2014   These properties are sufficient to force an MOH server that obeys the   implied requirement to generate an answer that is a correct answer to   the original offer and is also compatible with previous SDP from the   executing UA.   Note that any re-INVITEs from the remote UA that the executing UA   passes through to the MOH server require similar modification, as   payload type numbers that the MOH server receives in past offers are   not absolutely reserved against its use (as they have not been sent   in SDP by the MOH server) nor is there a SHOULD-level proscription   against using them in the current answer (as they do not appear in   the current offer).   This should provide an adequate solution to the problems with payload   type numbers, as it will fail only if (1) the remote UA is particular   that other UAs follow the rule about not redefining payload type   numbers, and (2) the MOH server does not follow the implied   requirement of[RFC3264], Section 6.1.2.8.3.  Example of the Solution   Let us show how this process works by modifying the example ofSection 2.3 with this specific assignment of supported codecs:      Alice supports formats X and Y.      Bob supports formats X and Z.      Music Source supports formats Y and Z.   In this case, the SDP exchanges are:      F1 offers X and Y, F3 answers X and Z.  (Only X can be used.)      F6 offers X and Y, but F7 offers X, Y, and a place-holder to block      use of type 92.      F8/F10 answers Y.Worley                        Informational                    [Page 24]

RFC 7088                      Music on Hold                February 2014   The messages that are changed fromSection 2.3 are:    F1 INVITE Alice -> Bob    INVITE sips:bob@biloxi.example.com SIP/2.0    Via: SIP/2.0/TLS atlanta.example.com:5061     ;branch=z9hG4bK74bf9    Max-Forwards: 70    From: Alice <sips:alice@atlanta.example.com>;tag=1234567    To: Bob <sips:bob@biloxi.example.com>    Call-ID: 12345600@atlanta.example.com    CSeq: 1 INVITE    Contact: <sips:a8342043f@atlanta.example.com;gr>    Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, NOTIFY    Supported: replaces, gruu    Content-Type: application/sdp    Content-Length: [omitted]    v=0    o=alice 2890844526 2890844526 IN IP4 atlanta.example.com    s=    c=IN IP4 atlanta.example.com    t=0 0    m=audio 49170 RTP/AVP 90 91    a=rtpmap:90 X/8000    a=rtpmap:91 Y/8000    F3 200 OK Bob -> Alice    SIP/2.0 200 OK    Via: SIP/2.0/TLS atlanta.example.com:5061     ;branch=z9hG4bK74bf9     ;received=192.0.2.103    From: Alice <sips:alice@atlanta.example.com>;tag=1234567    To: Bob <sips:bob@biloxi.example.com>;tag=23431    Call-ID: 12345600@atlanta.example.com    CSeq: 1 INVITE    Contact: <sips:bob@biloxi.example.com>    Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, NOTIFY    Supported: replaces    Content-Type: application/sdp    Content-Length: [omitted]Worley                        Informational                    [Page 25]

RFC 7088                      Music on Hold                February 2014    v=0    o=bob 2890844527 2890844527 IN IP4 biloxi.example.com    s=    c=IN IP4 biloxi.example.com    t=0 0    m=audio 3456 RTP/AVP 90 92    a=rtpmap:90 X/8000    a=rtpmap:92 Z/8000    F6 200 OK Alice -> Bob    SIP/2.0 200 OK    Via: SIP/2.0/TLS biloxi.example.com:5061     ;branch=z9hG4bK874bk     ;received=192.0.2.105    To: Alice <sips:alice@atlanta.example.com>;tag=1234567    From: Bob <sips:bob@biloxi.example.com>;tag=23431    Call-ID: 12345600@atlanta.example.com    CSeq: 712 INVITE    Contact: <sips:a8342043f@atlanta.example.com;gr>    Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, NOTIFY    Supported: replaces, gruu    Content-Type: application/sdp    Content-Length: [omitted]    v=0    o=alice 2890844526 2890844526 IN IP4 atlanta.example.com    s=    c=IN IP4 atlanta.example.com    t=0 0    m=audio 49170 RTP/AVP 90 91    a=rtpmap:90 X/8000    a=rtpmap:91 Y/8000    a=activeWorley                        Informational                    [Page 26]

RFC 7088                      Music on Hold                February 2014    F7 INVITE Bob -> Music Source    INVITE sips:music@source.example.com SIP/2.0    Via: SIP/2.0/TLS biloxi.example.com:5061     ;branch=z9hG4bKnashds9    Max-Forwards: 70    From: Bob <sips:bob@biloxi.example.com>;tag=02134    To: Music Source <sips:music@source.example.com>    Call-ID: 4802029847@biloxi.example.com    CSeq: 1 INVITE    Contact: <sips:bob@biloxi.example.com>    Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, NOTIFY    Supported: replaces, gruu    Content-Type: application/sdp    Content-Length: [omitted]    v=0    o=bob 2890844534 2890844534 IN IP4 atlanta.example.com    s=    c=IN IP4 atlanta.example.com    t=0 0    m=audio 49170 RTP/AVP 90 91 92    a=rtpmap:90 X/8000    a=rtpmap:91 Y/8000    a=rtpmap:92 x-reserved/8000    a=recvonly    F8 200 OK Music Source -> Bob    SIP/2.0 200 OK    Via: SIP/2.0/TLS biloxi.example.com:5061     ;branch=z9hG4bKnashds9     ;received=192.0.2.105    From: Bob <sips:bob@biloxi.example.com>;tag=02134    To: Music Source <sips:music@source.example.com>;tag=56323    Call-ID: 4802029847@biloxi.example.com    Contact: <sips:music@source.example.com>;automaton         ;+sip.byeless;+sip.rendering="no"    CSeq: 1 INVITE    Content-Length: [omitted]Worley                        Informational                    [Page 27]

RFC 7088                      Music on Hold                February 2014    v=0    o=MusicSource 2890844576 2890844576 IN IP4 source.example.com    s=    c=IN IP4 source.example.com    t=0 0    m=audio 49170 RTP/AVP 91    a=rtpmap:91 Y/8000    a=sendonly2.9.  Dialog/Session Timers   The executing UA may discover that either the remote UA or the MOH   source wishes to use dialog/session liveness timers [RFC4028].  Since   the timers verify the liveness of dialogs, not sessions (despite the   terminology of [RFC4028]), the executing UA can support the timers on   each dialog (to the remote UA and to the MOH source) independently.   (If the executing UA becomes obliged to initiate a refresh   transaction, it must send an offerless UPDATE or re-INVITE, as if it   sends an offer, the remote element has the opportunity to provide an   answer that is different from its previous SDP, which could not   easily be conveyed to the other remote element.)2.10.  When the Media Stream Directionality is "inactive"   The directionality of the media stream in the SDP offer in an INVITE   or re-INVITE to the music source can be "inactive" if the SDP offer   from the remote UA was "sendonly" or "inactive".  Generally, this   happens when the remote UA also has put the call on hold and provided   a directionality of "sendonly".  In this situation, the executing UA   can omit establishing the dialog with the music source (or can   terminate the existing dialog with the music source).   If the executing UA uses this optimization, it creates the SDP answer   itself, with directionality "inactive" and using its own RTP/RTCP   ports, and returns that answer to the remote UA.   The executing UA must be prepared for the remote UA to send a   re-INVITE with directionality "active" or "recvonly", in which case   the executing UA must initiate a dialog with the music source, as   described above.2.11.  Multiple Media Streams   There may be multiple media streams (multiple "m=" lines) in any of   the SDPs involved in the dialogs.  As the SDPs are manipulated, each   media description (each starting with an "m=" line) is manipulated as   described above for a single media stream, largely independently of   the manipulation of the other media streams.  But there are someWorley                        Informational                    [Page 28]

RFC 7088                      Music on Hold                February 2014   elaborations that the executing UA may implement to achieve specific   effects.   If the executing UA desires to present only certain media types as   on-hold media, when passing the offer SDP through, it can reject any   particular media streams by setting the port number in the "m=" line   to zero [RFC3264].  This ensures that the answer SDP will also have a   rejection for that "m=" line.   If the executing UA wishes to provide its own on-hold media for a   particular "m=" line, it can do so by providing the answer   information for that "m=" line.  The executing UA may decide to do   this when the offer SDP is received (by modifying the "m=" line to   rejected state when sending it to the music source) or upon receiving   the answer from the music source and discovering that the "m=" line   has been rejected.   The executing UA may not want to pass a rejected "m=" line from the   music source to the remote UA (when the remote UA provided a non-   rejected "m=" line) and may instead provide an answer with   directionality "inactive" (and specifying its own RTP/RTCP ports).3.  Advantages   This technique for providing music on hold has advantages over other   methods now in use, including:   1.  The original dialog is not transferred to another UA, so the       "remote endpoint URI" displayed by the remote endpoint's user       interface and dialog event package [RFC4235] does not change       during the call, as contrasted to the method in[RFC5359],       Section 2.3.  This URI is usually displayed to the user as the       name and number of the other party on the call, and it is       desirable for it not to change to that of the MOH server.   2.  Compared to [RFC5359], this method does not require use of an       out-of-dialog REFER, which is not otherwise used much in SIP.       Out-of-dialog REFERs may not be routed correctly, since neither       the From nor Contact URI of the original dialog may route       correctly to the remote UA.  Also, out-of-dialog requests to UA       URIs may not be handled correctly by authorization mechanisms.   3.  The music-on-hold media are sent directly from the music-on-hold       source to the remote UA, rather than being relayed through the       executing UA.  This reduces the computational load on the       executing UA and can reduce the load on the network (by       eliminating "hairpinning" of the media through the link serving       the executing UA).Worley                        Informational                    [Page 29]

RFC 7088                      Music on Hold                February 2014   4.  The remote UA sees, in the incoming SDP, the address/port that       the MOH source will send MOH media from (assuming that the MOH       source follows the convention of sending its media from its       advertised media-listening address/port).  Thus, the remote UA       will render the MOH media even if it is filtering incoming media       based on originating address as a media security measure.   5.  The technique requires relatively simple manipulation of SDP; in       particular, (1) it does not require a SIP element to modify       unrelated SDP to be acceptable to be sent within an already       established sequence of SDP (a problem with [SIP-SERV-EX],       Section 2.3), and (2) it does not require converting an SDP       answer into an SDP offer (which was a problem with the initial       draft version of this document, as well as with [SIP-SERV-EX]).4.  Caveats4.1.  Offering All Available Media Formats   Unnecessary failures can happen if SDP offerers do not always offer   all media formats that they support.  Doing so is considered best   practice ([RFC6337], Sections5.1 and5.3), but some SIP elements   offer only formats that have already been in use in the dialog.   An example of how omitting media formats in an offer can lead to   failure is as follows.  Suppose that the UAs inSection 2.3 each   support the following media formats:      Alice supports formats X and Y.      Bob supports formats X and Z.      Music Source supports formats Y and Z.   In this case, the SDP exchanges are:   1.  Alice calls Bob:       Alice offers X and Y (message F1).       Bob answers X (F3).   2.  Bob puts Alice on hold:       Alice (via Bob) offers X and Y (F6 and F7).       Music Source (via Bob) answers Y (F8 and F10).   3.  Bob takes Alice off hold:       Bob offers X and Z (F11).       Alice answers X (F12).Worley                        Informational                    [Page 30]

RFC 7088                      Music on Hold                February 2014   Note that in exchange 2, if Alice assumes that because only format X   is currently in use that she should offer only X, the exchange fails.   In exchange 3, Bob offers formats X and Z, even though neither is in   use at the time (because Bob is not involved in the media streams).4.2.  Handling Re-INVITES in a B2BUA   Many UAs provide MOH in the interval during which it is processing a   blind transfer, between receiving the REFER and receiving the final   response to the stimulated INVITE.  This process involves switching   the user's interface between three media sources: (1) the session of   the original dialog, (2) the session with the MOH server, and (3) the   session of the new dialog.  It also involves a number of race   conditions that must be handled correctly.  If the UA is a back-to-   back user agent (B2BUA) whose "other side" is maintaining a single   dialog with another UA, each switching of media sources potentially   causes a re-INVITE transaction within the other-side dialog.  Since   re-INVITEs take time and must be sequenced correctly ([RFC3261],   Section 14), such a B2BUA must allow the events on each side to be   non-synchronous and must coordinate them correctly.  Failing to do so   will lead to "glare" errors (491 or 500), leaving the other-side UA   not rendering the correct session.5.  Security Considerations5.1.  Network Security   Some mechanism outside the scope of this document must inform the   executing UA of the MOH server that it should use.  Care must be   exercised in selecting the MOH server, because signaling information   that is part of the original dialog will be transmitted along the   path from the executing UA to the server.  If the path between the   executing UA and the server is not entirely contained within every   network domain that contains the executing UA, the signaling between   the UA and the server may be protected by different network security   than is applied to the original dialog.   Care must also be exercised because media information that is part of   the original dialog will be transmitted along the path between the   remote UA and the server.  If the path between the remote UA and the   server does not pass through the same network domains as the path   between the remote UA and the executing UA, the media between the UA   and the server may be protected by different network security than is   applied to the original dialog.Worley                        Informational                    [Page 31]

RFC 7088                      Music on Hold                February 2014   These requirements may be satisfied by selecting an MOH server that   is in the same administrative and network domain as the executing UA   and whose path to all external addresses is the same as the UA's path   to those addresses.5.2.  SIP (Signaling) Security   The executing UA and the MOH server will usually be within the same   administrative domain, and the SIP signaling path between them will   lie entirely within that domain.  In this case, the administrator of   the domain should configure the UA and server to apply to the dialog   between them a level of security that is appropriate for the   administrative domain.   If the executing UA and the MOH server are not within the same   administrative domain, the SIP signaling between them should be at   least as secure as the SIP signaling between the executing UA and the   remote UA.  Thus, the MOH server should support all of the SIP   security facilities that are supported by the executing UA, and the   executing UA should use in its dialog with the MOH server all SIP   security facilities that are used in its dialog with the remote UA.5.3.  RTP (Media) Security   The RTP for the MOH media will pass directly between the MOH server   and the remote UA and thus may pass outside the administrative domain   of the executing UA.  While it is uncommon for the contents of the   MOH media to be sensitive (and the remote UA will not usually be   generating RTP when it is on hold), the MOH RTP should be at least as   secure as the RTP between the executing UA and the remote UA.  In   order to make this possible, the MOH server should support all of the   RTP security facilities that are supported by the executing UA.   It is possible that the remote UA and the MOH server support an RTP   security facility that the executing UA does not support and that it   is desirable to use this facility for the MOH RTP.  To enable doing   so, the executing UA should pass the SDP between the remote UA and   the MOH server completely, not omitting elements that it does not   understand.5.4.  Media Filtering   Some UAs filter incoming RTP based on the address of origin as a   media security measure, refusing to render the contents of RTP   packets that originate from an address that is not shown in the   remote SDP as an RTP destination address.  The remote UA in the   original dialog may use this form of media filtering, and if the   executing UA does not update the SDP to inform the remote UA of theWorley                        Informational                    [Page 32]

RFC 7088                      Music on Hold                February 2014   source address of the MOH media, the remote UA may not render the MOH   media.  Note that the executing UA has no means for detecting that   the remote UA uses media filtering, so the executing UA must assume   that any remote UA uses media filtering.   The technique described in this document ensures that any UA that   should render MOH media will be informed of the source address of the   media via the SDP that it receives.  This allows such UAs to filter   media without interfering with MOH operation.6.  Acknowledgments   The original version of this proposal was derived from Section 2.3 of   [SIP-SERV-EX] and the similar implementation of MOH in the snom UA.   Significant improvements to the sequence of operations, allowing   improvements to the SDP handling, were suggested by Venkatesh   [VENKATESH].   John Elwell [ELWELL] pointed out the need for the executing UA to   pass through re-INVITEs/UPDATEs in order to allow ICE negotiation,   suggested mentioning the role of RTCP listening ports, suggested the   possibility of omitting the dialog to the music source if the   directionality would be "inactive", and pointed out that if there are   multiple media streams, the executing UA may want to select which   streams receive MOH.   Paul Kyzivat [KYZIVAT-1] [KYZIVAT-2] pointed out the difficulties   regarding reuse of payload type numbers and considerations that could   be used to avoid those difficulties, leading to the writing ofSection 2.8.   Paul Kyzivat suggested addingSection 4.1 showing why offerers should   always include all supported formats.   M. Ranganathan pointed out the difficulties experienced by a B2BUA   (Section 4.2) due to the multiple changes of media source.Section 4.1 was significantly clarified based on advice from Attila   Sipos [SIPOS].   The need to discuss dialog/session timers (Section 2.9) was pointed   out by Rifaat Shekh-Yusef [SHEKH-YUSEF].   Robert Sparks clarified the purpose of the "Best Current Practice"   status, leading to revising the intended status of this document to   "Informational".Worley                        Informational                    [Page 33]

RFC 7088                      Music on Hold                February 2014   In his SecDir review, Stephen Kent pointed out that the Security   Considerations should discuss the use of SIP and SDP security   features by the MOH server.   Numerous improvements to the text were due to reviewers, including   Rifaat Shekh-Yusef and Richard Barnes.7.  References7.1.  Normative References   [RFC2119]  Bradner, S., "Key words for use in RFCs to Indicate              Requirement Levels",BCP 14,RFC 2119, March 1997.   [RFC3261]  Rosenberg, J., Schulzrinne, H., Camarillo, G., Johnston,              A., Peterson, J., Sparks, R., Handley, M., and E.              Schooler, "SIP: Session Initiation Protocol",RFC 3261,              June 2002.   [RFC3264]  Rosenberg, J. and H. Schulzrinne, "An Offer/Answer Model              with Session Description Protocol (SDP)",RFC 3264, June              2002.   [RFC4028]  Donovan, S. and J. Rosenberg, "Session Timers in the              Session Initiation Protocol (SIP)",RFC 4028, April 2005.   [RFC4566]  Handley, M., Jacobson, V., and C. Perkins, "SDP: Session              Description Protocol",RFC 4566, July 2006.7.2.  Informative References   [RFC4235]  Rosenberg, J., Schulzrinne, H., and R. Mahy, "An INVITE-              Initiated Dialog Event Package for the Session Initiation              Protocol (SIP)",RFC 4235, November 2005.   [RFC4961]  Wing, D., "Symmetric RTP / RTP Control Protocol (RTCP)",BCP 131,RFC 4961, July 2007.   [RFC5245]  Rosenberg, J., "Interactive Connectivity Establishment              (ICE): A Protocol for Network Address Translator (NAT)              Traversal for Offer/Answer Protocols",RFC 5245, April              2010.   [RFC5359]  Johnston, A., Sparks, R., Cunningham, C., Donovan, S., and              K. Summers, "Session Initiation Protocol Service              Examples",BCP 144,RFC 5359, October 2008.Worley                        Informational                    [Page 34]

RFC 7088                      Music on Hold                February 2014   [RFC6337]  Okumura, S., Sawada, T., and P. Kyzivat, "Session              Initiation Protocol (SIP) Usage of the Offer/Answer              Model",RFC 6337, August 2011.   [ELWELL]   Elwell, J., "Subject: [Sipping] RE: I-D Action:draft-worley-service-example-00.txt", message to the IETF              Sipping mailing list, November 2007,              <http://www1.ietf.org/mail-archive/web/sipping/current/msg14678.html>.   [KYZIVAT-1]              Kyzivat, P., "Subject: Re: [Sipping] I-D ACTION:draft-ietf-sipping-service-examples-11.txt", message to the IETF              Sipping mailing list, October 2006, <http://www1.ietf.org/mail-archive/web/sipping/current/msg12181.html>.   [KYZIVAT-2]              Kyzivat, P., "Subject: [Sip-implementors]draft-worley-service-example-02", message to the sip-implementors              mailing list, September 2008,              <http://lists.cs.columbia.edu/pipermail/sip-implementors/2008-September/020394.html>.   [SHEKH-YUSEF]              Shekh-Yusef, R., "Subject: [sipcore]draft-worley-service-example-03", message to the IETF Sipcore mailing list,              July 2009, <http://www.ietf.org/mail-archive/web/sipcore/current/msg00580.html>.   [SIPOS]    Sipos, A., "Subject: [Sip-implementors]draft-worley-service-example-02", message to the sip-implementors              mailing list, March 2009, <http://lists.cs.columbia.edu/pipermail/sip-implementors/2009-March/021970.html>.   [SIP-SERV-EX]              Johnston, A., Sparks, R., Cunningham, C., Donovan, S., and              K. Summers, "Session Initiation Protocol Service              Examples", Work in Progress, October 2006.   [VENKATESH]              Venkatesh, "Subject: Re: [Sipping] I-D ACTION:draft-ietf-sipping-service-examples-11.txt", message to the IETF              Sipping mailing list, October 2006, <http://www1.ietf.org/mail-archive/web/sipping/current/msg12180.html>.Worley                        Informational                    [Page 35]

RFC 7088                      Music on Hold                February 2014Author's Address   Dale R. Worley   Ariadne Internet Services, Inc.   738 Main St.   Waltham, MA  02451   US   Phone: +1 781 647 9199   EMail: worley@ariadne.comWorley                        Informational                    [Page 36]

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