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INFORMATIONAL
Errata Exist
Independent Submission                                         M. MohaliRequest for Comments: 7544                                        OrangeObsoletes:6044                                              August 2015Category: InformationalISSN: 2070-1721Mapping and Interworking of Diversion Information between Diversion and  History-Info Header Fields in the Session Initiation Protocol (SIP)Abstract   Although the SIP History-Info header field described inRFC 7044 is   the solution adopted in IETF, the non-standard Diversion header field   described, as Historic, inRFC 5806 is nevertheless already   implemented and used for conveying call-diversion-related information   in Session Initiation Protocol (SIP) signaling.RFC 7044 obsoletes the originalRFC 4244 and redefines the History-   Info header field for capturing the history information in requests.   Since the Diversion header field is used in existing network   implementations for the transport of call diversion information, its   interworking with the SIP History-Info standardized solution is   needed.  This document describes a recommended interworking guideline   between the Diversion header field and the History-Info header field   to handle call diversion information.  This work is intended to   enable the migration from non-standard implementations toward IETF   specification-based implementations.   This document obsoletesRFC 6044, which describes the interworking   between the Diversion header field defined inRFC 5806 and the   obsoleted History-Info header field defined onRFC 4244.Mohali                        Informational                     [Page 1]

RFC 7544          Mapping of Diversion and History-Info      August 2015Status of This Memo   This document is not an Internet Standards Track specification; it is   published for informational purposes.   This is a contribution to the RFC Series, independently of any other   RFC stream.  The RFC Editor has chosen to publish this document at   its discretion and makes no statement about its value for   implementation or deployment.  Documents approved for publication by   the RFC Editor are not a candidate for any level of Internet   Standard; seeSection 2 of RFC 5741.   Information about the current status of this document, any errata,   and how to provide feedback on it may be obtained athttp://www.rfc-editor.org/info/rfc7544.Copyright Notice   Copyright (c) 2015 IETF Trust and the persons identified as the   document authors.  All rights reserved.   This document is subject toBCP 78 and the IETF Trust's Legal   Provisions Relating to IETF Documents   (http://trustee.ietf.org/license-info) in effect on the date of   publication of this document.  Please review these documents   carefully, as they describe your rights and restrictions with respect   to this document.Mohali                        Informational                     [Page 2]

RFC 7544          Mapping of Diversion and History-Info      August 2015Table of Contents1. Introduction ....................................................41.1. Overview ...................................................41.2. Background .................................................41.3. FromRFC 4244 toRFC 7044 ..................................52. Problem Statement ...............................................53. Interworking Recommendations ....................................73.1. General Recommendations ....................................73.2. Privacy Considerations .....................................83.3. Headers in SIP Method .....................................10      3.4. SIP Network/Terminal Using Diversion Header Field           to SIP Network/Terminal Using History-Info Header Field ...10      3.5. SIP Network/Terminal Using History-Info Header           Field to SIP Network/Terminal Using Diversion           Header Field ..............................................124. Reminder of the Syntax for Header Fields .......................134.1. History-Info Header Field Syntax ..........................134.2. Diversion Header Field Syntax .............................165. Diversion Header Field to History-Info Header Field ............166. History-Info Header Field to Diversion Header Field ............207. Examples .......................................................22     7.1.  Example with Diversion Header Field Changed into           History-Info Header Field .................................22     7.2.  Example with History-Info Header Field Changed into           Diversion Header Field ....................................22     7.3.  Example with Two SIP Networks Using History-Info Header           Field Interworking with a SIP Network Using Diversion           Header Field ..............................................227.4.  Additional Interworking Cases .............................248. Backward Compatibility .........................................269. Security Considerations ........................................2610. References ....................................................2610.1. Normative References .....................................2610.2. Informative References ...................................27Appendix A.  Interworking between Diversion Header Field and                Voicemail URI ........................................29A.1.  Diversion Header Field to Voicemail URI ...................29A.2.  Voicemail URI to Diversion Header Field ...................29   Acknowledgements ..................................................30   Author's Address ..................................................30Mohali                        Informational                     [Page 3]

RFC 7544          Mapping of Diversion and History-Info      August 20151.  Introduction1.1.  Overview   For some services based on VoIP (Voice over IP) services (e.g.,   voicemail, Interactive Voice Recognition (IVR), or automatic call   distribution), it is helpful for the called SIP user agent to   identify from whom and why the session was diverted.  For this   information to be used by various service providers or by   applications, it needs to pass through the network.  This is possible   with two different SIP header fields: the History-Info header field   defined in [RFC7044] and the historic Diversion header field defined   in [RFC5806].  Both of these header fields are able to transport   diversion information in SIP signaling.   Although the Diversion header field is not standardized, it has been   widely implemented.  Therefore, it is useful to have guidelines to   make this header field interwork with the standard History-Info   header field.   Note that new implementation and deployment of the Diversion header   field are strongly discouraged.   This document provides a mechanism for the translation of header   field content between the Diversion header field and the History-Info   header field.   This document obsoletes [RFC6044].1.2.  Background   The obsoleted History-Info header field [RFC4244] and its extension   for forming SIP service URIs (including Voicemail URI) [RFC4458] used   to be recommended by IETF to convey redirection information.  They   also used to be recommended in the Communication Diversion (CDIV)   3GPP specification [TS_24.604].   The Diversion header field was originally described in a document   that was submitted to the SIP Working Group and was eventually   published as an Independent Submission as [RFC5806] for the   historical record; it serves as a reference for this RFC.   This header field contains a list of diverting URIs and associated   information providing specific information as the reason for the call   diversion.  Most of the first SIP-based implementations have   implemented the Diversion header field when no standard solution was   ready to deploy.  The IETF has standardized the History-Info header   field partly because it can transport general history information.Mohali                        Informational                     [Page 4]

RFC 7544          Mapping of Diversion and History-Info      August 2015   This allows the receiving party to determine how and why the session   is received.  As the History-Info header field may contain further   information than call diversion information, it is critical to avoid   losing information and to be able to extract the relevant data using   the retargeting cause URI parameter described in [RFC4458] for the   transport of the call forwarding reason.   The Diversion header field and the History-Info header field have   different syntaxes, which are described in this document.  Note that   the main difference is that the History-Info header field is a   chronological writing header whereas the Diversion header field   applies a reverse chronology (i.e., the first diversion entry read   corresponds to the last diverting user).Appendix A provides an interworking guideline between the Diversion   header field and the Voicemail URI, which is another way to convey   diversion information without using the History-Info header field.   The Voicemail URI is defined in [RFC4458].1.3.  FromRFC 4244 toRFC 7044   The details of why and how [RFC4244] was obsoleted by [RFC7044] are   provided inSection 16 of [RFC7044].   The main changes for implementation of the History-Info header field   are as follows:   1.  The header field parameters "mp", "rc", and "np" were added to       capture the specific method by which a target is determined.   2.  A way to indicate a gap in the History-Info header field was       added by using a "0" in the index.   3.  To apply privacy, entries were anonymized rather than removed.   4.  Many SHOULDs were changed into MUSTs to have a more reliable       header.   Backward-compatibility aspects are discussed inSection 8 of this   document.2.  Problem Statement   This section provides the baseline terminology used in the rest of   the document and defines the scope of interworking between the   Diversion header field and the History-Info header field.Mohali                        Informational                     [Page 5]

RFC 7544          Mapping of Diversion and History-Info      August 2015   There are many ways in which SIP signaling can be used to modify a   session destination before it is established and many reasons for   doing so.  The behavior of the SIP entities that will have to further   process the session downstream will sometimes vary depending on the   reasons that led to changing the destination, for example, whether it   is for a simple proxy to route the session or for an application   server (AS) to provide a supplementary service.  The Diversion header   field and the History-Info header field differ in the approach and   scope of addressing this problem.   For clarity, the following vocabulary is used in this document:   o  Retarget/redirect: these terms refer to the process of a Proxy      Server/User Agent Client (UAC) changing a Request-URI (Section 7.1      of [RFC3261]) in a request and thus changing the target of the      request.  This includes changing the Request-URI due to a location      service lookup and redirect processing.  This also includes      internal (to a proxy/SIP intermediary) changes of the URI prior to      forwarding of the request.  The term "retarget" is defined in      [RFC7044].   o  Call forwarding/call diversion/communication diversion: these      terms are equivalent and refer to the Communications Diversion      (CDIV) supplementary services, based on the ISDN Communication      diversion supplementary services and defined in 3GPP [TS_24.604].      They are applicable to entities that are intended to modify the      original destination of an IP multimedia session during or prior      to the session establishment.   This document does not intend to describe when or how History-Info or   Diversion header fields should be used.  Hereafter is provided   clarification on the context in which the interworking is required.   The Diversion header field has exactly the same scope as the call   diversion service, and each header field entry reflects a call   diversion invocation.  The Diversion header field is used for   recording call forwarding information that could be useful to network   entities downstream.  Today, this SIP header field is implemented by   several manufacturers and deployed in networks.   The History-Info header field is used to store all retargeting   information, including call diversion information.  As such, the   History-Info header field [RFC7044] is used to convey call-diversion-   related information by using a cause URI parameter [RFC4458] in the   relevant entry.Mohali                        Informational                     [Page 6]

RFC 7544          Mapping of Diversion and History-Info      August 2015   Note, however, that the use of cause URI parameter [RFC4458] in a   History-Info entry for a call diversion is specific to the 3GPP   specification [TS_24.604].  [RFC4458] focuses on retargeting toward a   voicemail server and does not specify whether the cause URI parameter   should be added in a URI for other cases.  As a consequence,   implementations that do not use the cause URI parameter for call   forwarding information are not considered for the mapping described   in this document.  Nevertheless, some recommendations are given in   the next sections on how to avoid the loss of non-mapped information   at the boundary between a network region using the History-Info   header field and one using the Diversion header field.   [RFC7044] defines three header field parameters: "rc", "mp", and   "np".  The header field parameters "rc" and "mp" indicate the   mechanism by which a new target for a request is determined.  The   header field "np" reflects that the target has not changed.  All   parameters contain an index whose value refers to the hi-index of the   hi-entry, which contains a hi-targeted-to-uri that represents the   Request-URI that was retargeted.   Since both header fields address call forwarding needs, diverting   information could be mixed up or be inconsistent if both are present   in an uncoordinated fashion in the INVITE request.  So, Diversion and   History-Info header fields must not independently coexist in the same   session signaling.  This document addresses how to convert   information between the Diversion header field and the History-Info   header field and when and how to preserve both header fields to cover   additional cases.   For the transportation of consistent diversion information   downstream, it is necessary to make the two header fields interwork.   Interworking between the Diversion header field and the History-Info   header field is introduced in Sections5 and6.  Since the   coexistence scenario may vary from one use case to another,   guidelines regarding interaction of header fields are proposed inSection 3.3.  Interworking Recommendations3.1.  General Recommendations   Interworking function (IWF):      In a normal case, the network topology assumption is that the      interworking described in this document should be performed by a      specific SIP border device that is aware, by configuration, that      it is at the border between two regions, one using the History-      Info header field and one using the Diversion header field.Mohali                        Informational                     [Page 7]

RFC 7544          Mapping of Diversion and History-Info      August 2015   As the History-Info header field is a standard solution, a network   using the Diversion header field must be able to provide information   to a network using the History-Info header field.  In this case, to   avoid coexistence of header fields, it is required to replace, as   often as possible, the Diversion header field with the History-Info   header field in the INVITE request during the interworking.   Since, the History-Info header field has a wider scope than the   Diversion header field, it may be used for needs and services other   than call diversion.  In addition, to trace call diversion   information, the History-Info header field also acts as a session   history and can store all successive Request-URI values.   Consequently, even if it should be better to remove the History-Info   header field after the creation of the Diversion header field to   avoid confusion, the History-Info header field must remain unmodified   in the SIP signaling if it contains supplementary (non-diversion)   information.  It is possible to have History-Info header fields that   do not have values that can be mapped into the Diversion header   field.  In this case, no interworking with the Diversion header field   should be performed, and it must be defined per implementation what   to do in this case.  This point is out of the scope of this document.   In conclusion, it is recommended to have local policies minimizing   the loss of information and find the best way to keep it up to the   terminating user agent.   The following sections describe the basic use cases.  Additional   interworking cases are described inSection 7.4.3.2.  Privacy Considerations   When a SIP message is forwarded to a domain for which the SIP   intermediary is not responsible, a Privacy Service at the boundary of   the domain applies the appropriate privacy based on the value of the   Privacy header field in the message header or in the privacy   parameter within the concerned header:   1.  For the History-Info header field, it is the Privacy header field       included as the "headers" component of the hi-targeted-to-uri in       the individual hi-entries with the priv-value "history".   2.  For the Diversion header field, it is the diversion-privacy       parameter "privacy" in each Diversion header field.Mohali                        Informational                     [Page 8]

RFC 7544          Mapping of Diversion and History-Info      August 2015   For the History-Info header field, as recommended in [RFC7044]:   o  If there is a Privacy header field in the message header of a      request with a priv-value of "header" or "history", then all the      hi-targeted-to-uris (in the hi-entries associated with the domain      for which the SIP intermediary is responsible) are anonymized by      the Privacy Service.  The Privacy Service must change any      hi-targeted-to-uri in these hi-entries that have not been      anonymized to the anonymous SIP URI "anonymous@anonymous.invalid"      as recommended in Sections4.1.1.2 and4.1.1.3 of [RFC3323].   o  If there is a Privacy header field in the "headers" component of a      hi-targeted-to-uri with a priv-value of "history", then all the      concerned hi-entries must be anonymized as described above prior      to forwarding.   The Privacy Service must remove the Privacy header field from the   "headers" component of the hi-targeted-to-uris of the concerned   hi-entries and the priv-value of "history" from the Privacy header   field in the message header of the request prior to forwarding.  If   there are no remaining priv-values in the Privacy header field, the   Privacy Service must remove the Privacy header field from the   request.   For the Diversion header field:   o  If there is a Privacy header field in the message header of a      request with a priv-value of "header", then all the addresses in      the Diversion header fields (associated with the domain for which      the SIP intermediary is responsible) are anonymized by the Privacy      Service by changing the address to the anonymous SIP URI      "anonymous@anonymous.invalid" as recommended in Sections4.1.1.2      and 4.1.1.3 of [RFC3323] prior to forwarding.   o  For each Diversion header field or each entry in the Diversion      header field, if there is a diversion-privacy parameter with a      value set to "full", "uri", or "name", then the concerned      Diversion header field address must be anonymized as described      above prior to forwarding.   In the concerned Diversion header field entries, the diversion-   privacy parameter must be removed from the header.   The privacy information interworking as described in Sections5 and6   must only be considered within a trusted domain that ensures correct   application of the privacy requirements.Mohali                        Informational                     [Page 9]

RFC 7544          Mapping of Diversion and History-Info      August 20153.3.  Headers in SIP Method   The recommended interworking presented in this document should apply   only for INVITE requests.   In 3xx responses:      Both History-Info and Diversion header fields could be present in      3xx responses.      When a proxy wants to interwork with a network supporting the      other header field, it should apply the interworking between      Diversion header field and History-Info header field in the 3xx      response.      When a recursing proxy redirects an initial INVITE after receiving      a 3xx response, it should add as a last entry either a Diversion      header field or a History-Info header field (according to its      capabilities) in the forwarded INVITE.  Local policies could apply      regarding whether or not to send the received header field in the      next INVITE.   In SIP responses other than 100:      All SIP responses where the History-Info header field could be      present are not used for the call forwarding service and should      not be changed into the Diversion header field.  The destination      network must be transparent to the received History-Info header      field.   Note: The following mapping is inspired by the ISDN User Part (ISUP)   to SIP interworking described in [TS_29.163].3.4.  SIP Network/Terminal Using Diversion Header Field to SIP Network/      Terminal Using History-Info Header Field   When the Diversion header field is used to create a History-Info   header field, the Diversion header field must be removed in the   outgoing INVITE.  It is assumed that all the information present in   the Diversion header field is transferred in the History-Info header   field.   If a History-Info header field is also present in the incoming INVITE   (in addition to the Diversion header field), the Diversion header   field and History-Info header field present must be mixed, and only   the diversion information not yet present in the History-Info headerMohali                        Informational                    [Page 10]

RFC 7544          Mapping of Diversion and History-Info      August 2015   field must be inserted as a last entry (most recent) in the existing   History-Info header field, following the creation process recommended   in [RFC7044].   As an example, this could be the case of an INVITE coming from   network_2 using the Diversion header field but previously passed   through network_1 using the History-Info header field (or the   network_2 uses History-Info header field to transport successive URI   information) and going to network_3 using the History-Info header   field.                       IWF*                                  IWF*     network_1          |                network_2            |network_3    History-Info        |                 Diversion           |using                        |                                     |History-                        |                                     |InfoUA A    P1     AS B     |       P2     AS C    UA C   AS D    |     UA E|       |       |       |       |       |       |     |       |        ||INVITE |       |       |       |       |       |     |       |        ||------>|       |       |       |       |       |     |       |        ||       |       |       |       |       |       |     |       |        ||       |INVITE |       |       |       |       |     |       |        ||       |------>|       |       |       |       |     |       |        ||       |Supported: histinfo    |       |       |     |       |        ||       | History-Info:         |       |       |     |       |        ||       | <sip:proxyP1>;index=1,|       |       |     |       |        ||       | <sip:userB>;index=1.1;rc=1    |       |     |       |        ||       |       |       |       |       |       |     |       |        ||       |       |INVITE |       |       |       |     |       |        ||       |       |------>|       |       |       |     |       |        ||       |       |History-Info:  |       |       |     |       |        ||       |       |<sip:proxyP1>;index=1, |       |     |       |        ||       |       |<sip:userB>;index=1.1;rc=1,    |     |       |        ||       |       |<sip:userC;cause=302>;index=1.1.1;mp=1.1     |        |   In this case, the incoming INVITE contains a Diversion header field   and a History-Info header field.  Therefore, as recommended in this   document, it is necessary to create, for network_3, a single History-   Info header field gathering existing information from both the   History-Info and the Diversion header fields received.  Anyway, it is   required that network_2 (i.e., IWF) remove the Diversion header field   when the message is going to a network not using the Diversion header   field.  Then, network_3 could use call forwarding information that is   present in a single header field and add its own diversion   information if necessary.Mohali                        Informational                    [Page 11]

RFC 7544          Mapping of Diversion and History-Info      August 2015   Notes:   1.  If a network is not able either to use only one header field each       time or to maintain both header fields up to date, the       chronological order cannot be certified.   2.  It is not possible to have only a Diversion header field when the       History-Info header field contains more than call diversion       information.  If previous policy recommendations are applied, the       chronological order is respected as Diversion entries are       inserted at the end of the History-Info header field taking into       account the Diversion internal chronology.3.5.  SIP Network/Terminal Using History-Info Header Field to SIP      Network/Terminal Using Diversion Header Field   When the History-Info header field is interpreted to create a   Diversion header field, some precautions must be taken.   If the History-Info header field contains only call forwarding   information, then it must be deleted after the interworking.   If the History-Info header field contains other information, then   only the information of concern to the diverting user must be used to   create entries in the Diversion header field, and the History-Info   header field must be kept as received in the INVITE and forwarded   downstream.   Note: The History-Info header field could be used for reasons other   than call diversion services, for example, by a service that needs to   know if a specific AS has yet been invoked in the signaling path.  If   the call is later forwarded to a network using the History-Info   header field, it would be better not to lose history information due   to passing though the network that only supports the Diversion header   field.  A recommended solution must not disrupt the standard   behavior, and networks that do not implement the History-Info header   field must be transparent to a received History-Info header field.   If a Diversion header field is present in the incoming INVITE (in   addition to the History-Info header field), only diversion   information present in the History-Info header field but not in the   Diversion header field must be inserted from the last entry (most   recent) into the existing Diversion header field as recommended in   [RFC5806].   Note that the chronological order could not be certified.  If   previous policy recommendations are respected, this case should not   happen.Mohali                        Informational                    [Page 12]

RFC 7544          Mapping of Diversion and History-Info      August 2015   Forking case:      The History-Info header field enables the recording of sequential      forking for the same served user.  During an interworking from the      History-Info header field to the Diversion header field, the      History-Info entries containing a forking situation (with an      incremented "index" parameter) could possibly be mapped if they      contain a call forwarding "cause" parameter.  The interworking      entity could choose to create only a Diversion entry or not apply      the interworking.  The choice could be done according a local      policy.   The same logic is applied for an interworking with Voicemail URI (seeAppendix A).4.  Reminder of the Syntax for Header Fields4.1.  History-Info Header Field Syntax   The ABNF syntax [RFC5234] for the History-Info header field and   header field parameters is as follows.   History-Info       = "History-Info" HCOLON hi-entry *(COMMA hi-entry)   hi-entry           = hi-targeted-to-uri *(SEMI hi-param)   hi-targeted-to-uri = name-addr   hi-param           = hi-index/hi-target-param/hi-extension   hi-index           = "index" EQUAL index-val   index-val          =  number *("." number)   number             =  [ %x31-39 *DIGIT ] DIGIT   hi-target-param    = rc-param / mp-param / np-param   rc-param           = "rc" EQUAL index-val   mp-param           = "mp" EQUAL index-val   np-param           = "np" EQUAL index-val   hi-extension       = generic-param   The ABNF definitions for "generic-param", "name-addr", "HCOLON",   "COMMA", "SEMI", and "EQUAL" are from [RFC3261].   The History-Info header field is specified in [RFC7044].  The top-   most History-Info entry (first in the list) corresponds to the oldest   history information.Mohali                        Informational                    [Page 13]

RFC 7544          Mapping of Diversion and History-Info      August 2015   Cause URI parameter:      A hi-entry may contain a cause URI parameter expressing the      diversion reason.  This cause URI parameter is defined in      [RFC4458].  The ABNF grammar [RFC5234] for the cause-param      parameter is shown below as it has been subject to Erratum ID 1409      [Err1409] for [RFC4458].  The Status-Code is defined in [RFC3261].      cause-param = "cause=" Status-Code      The cause-param parameter is a SIP/SIPS URI parameter and should      be inserted in the History-Info entry (URI) of the diverted-to      user in case of call diversion as recommended in the 3GPP CDIV      specification [TS_24.604].  The cause values used in the cause-      param for the diverting reason are listed in [RFC4458].  Because      it is a parameter dedicated to call forwarding service, its      presence is used to determine that a hi-entry is a diverting user.      More precisely, each diverting user is located in the hi-entry      before the one containing a cause-param with cause value as listed      in [RFC4458].   Reason header field:      The Reason header field defined in [RFC3326] should be escaped in      the hi-entry of the diverting user when the call diversion is due      to a received SIP response.  The Reason header field contains a      cause parameter set to the true SIP response code received      (Status-Code).      Therefore, in case of call diversion due to a SIP response, both      cause parameters should be used.  The complexity is that these      parameters could be used at the same time in the History-Info      header field but not in the same hi-entry and not with the same      meaning.  Only the cause-param is dedicated to call diversion      service.  The 'cause' Reason header field parameter is not taken      into account in the mapping with a Diversion header field.   Target URI parameter:      [RFC4458] also defines the 'target' URI parameter, which could be      inserted in a Request-URI and consequently in the      hi-targeted-to-uri.  This parameter is used to keep the diverting      user address in the downstream INVITE request in Voicemail URI      implementation.  As this information is already present in the hi-      entries, the 'target' URI parameter is not taken into account      regarding the interworking with the Diversion header field.  From      the Diversion header field, it could be possible to create theMohali                        Informational                    [Page 14]

RFC 7544          Mapping of Diversion and History-Info      August 2015      'target' URI parameter in the hi-entries and/or in the Request-      URI, but this possibility is based on local policies not described      in this document.   Privacy header field:      A Privacy header field as defined in [RFC3323] could also be      embedded in hi-entries with the 'history' value defined in      [RFC7044].   Index header field parameter:      The index parameter is a string of digits, separated by dots, to      indicate the number of forward hops and retargets.   Note: A history entry could contain the "gr" parameter.  Regardless   of the rules concerning the "gr" parameter defined in [TS_24.604],   which must be applied, this parameter has no impact on the mapping   and must only be copied with the served user address.   Missing entry:      If the request clearly has a gap in the hi-entry (i.e., the last      hi-entry and Request-URI differ), the entity adding a hi-entry      must add a single index with a value of "0" (i.e., the non-      negative integer zero) prior to adding the appropriate index for      the action to be taken (e.g., Index=1.1.2.0.1).  Prior to any      application usage of the History-Info header field parameters, the      SIP entity that processes the hi-entries must evaluate the      hi-entries and determine if there are any gaps in them.   "histinfo" option tag:      According to [RFC7044], a proxy that receives a Request with the      "histinfo" option tag in the Supported header field should return      captured History-Info in subsequent, provisional, and final      responses to the Request.  The behavior depends upon whether or      not the local policy supports the capture of History-Info.   Example:   History-Info:   <sip:diverting_user1_addr?Privacy=none&Reason=SIP%3Bcause%3D302>;   index=1,   <sip:diverting_user2_addr;cause=480?Privacy=history>;index=1.1;mp=1,   <sip:last_diversion_target;cause=486>;index=1.1.1;mp=1.1Mohali                        Informational                    [Page 15]

RFC 7544          Mapping of Diversion and History-Info      August 20154.2.  Diversion Header Field Syntax   The following text is restating the exact syntax that the production   rules in [RFC5806] define, but using ABNF [RFC5234]:    Diversion           = "Diversion" HCOLON diversion-params                                     *(COMMA diversion-params)    diversion-params    = name-addr *(SEMI (diversion-reason /                          diversion-counter / diversion-limit /                          diversion-privacy / diversion-screen /                          diversion-extension))    diversion-reason    = "reason" EQUAL ("unknown" / "user-busy" /                          "no-answer" / "unavailable" / "unconditional"                          / "time-of-day" / "do-not-disturb" /                          "deflection" / "follow-me" / "out-of-service"                          / "away" / token / quoted-string)    diversion-counter   = "counter" EQUAL 1*2DIGIT    diversion-limit     = "limit" EQUAL 1*2DIGIT    diversion-privacy   = "privacy" EQUAL ("full" / "name" / "uri" /                          "off" / token / quoted-string)    diversion-screen    = "screen" EQUAL ("yes" / "no" / token /                          quoted-string)    diversion-extension = token [EQUAL (token / quoted-string)]   Note: The Diversion header field could be used in the comma-separated   format as described below and in a header-separated format.  Both   formats could be combined in a received INVITE as recommended in   [RFC3261].   Example:   Diversion:   <sip:diverting_user2_addr>;reason=user-busy;counter=1;privacy=full,   <sip:diverting_user1_addr>;reason=unconditional;counter=1;privacy=off5.  Diversion Header Field to History-Info Header Field   The following text is valid only if no History-Info header field is   present in the INVITE request.  If at least one History-Info header   field is present, the interworking function must adapt its behavior   to respect the chronological order.  For more information, seeSection 3.   Concerning the privacy information in the Diversion header field, the   following mapping only applies within a trusted domain; for other   domains, see the privacy considerations inSection 3.2.Mohali                        Informational                    [Page 16]

RFC 7544          Mapping of Diversion and History-Info      August 2015   For N Diversion entries, N+1 History-Info entries must be created.   To create the History-Info entries in the same order as during a   session establishment, the Diversion entries must be mapped from the   bottom-most to the top-most.  Each Diversion entry shall be mapped   into a History-Info entry.  An additional History-Info entry (the   last one) must be created with the diverted-to party address present   in the Request-URI of the received INVITE.  The mapping is described   in the table below.   The first entry created in the History-Info header field contains:   o  a hi-targeted-to-uri with the name-addr parameter of the bottom-      most Diversion header field.   o  if a privacy parameter is present in the bottom-most Diversion      entry, then a Privacy header field must be escaped in the History-      Info header field as described in the table below.   o  a hi-index set to 1.   For each of the following Diversion entries (from bottom to top), the   History-Info entries are created as follows (from top to bottom): Source                                   Destination Diversion header component:              History-Info header component: ======================================================================= name-addr                                hi-targeted-to-uri ======================================================================= reason of the previous                   cause URI parameter Diversion entry                          A cause-param "cause" is                                          added in each hi-entry                                          (except the first one) "unknown"----------------------------------404 (default 'cause' value) "unconditional"----------------------------302 "user-busy"--------------------------------486 "no-answer"--------------------------------408 "deflection "------------------------------480 or 487 "unavailable"------------------------------503 "time-of-day"------------------------------404 (default) "do-not-disturb"---------------------------404 (default) "follow-me"--------------------------------404 (default) "out-of-service"---------------------------404 (default) "away"-------------------------------------404 (default)Mohali                        Informational                    [Page 17]

RFC 7544          Mapping of Diversion and History-Info      August 2015 ====================================================================== counter                                  hi-index "1" or parameter ------------------------The previous created index not present                              is extended with ".1" Superior to "1" -------------------------Create N-1 placeholder History (i.e., N)                                entry with the previous index                                          extended with ".1"                                          Then the History-Info header                                          created with the Diversion                                          entry with the previous index                                          extended with ".1" ====================================================================== privacy                                  Privacy header escaped in the                                          hi-targeted-to-uri "full"-----------------------------------"history" "Off"------------------------------------Privacy header field                                          absent or "none" "name"-----------------------------------"history" "uri"------------------------------------"history" ======================================================================                                          hi-target-param                                          An mp-param "mp" is added in                                          each created hi-entry                                          (except the first one)                                          The "mp" parameter is set to                                          the index value of the                                          preceding hi-entry. =======================================================================   A last History-Info entry is created and contains:   o  a hi-targeted-to-uri with the Request-URI of the INVITE request.   o  a cause-param from the top-most Diversion entry, mapped from the      diversion-reason as described above.   o  an index set to the previous created index extended with a new      level ".1" added at the end.   o  a hi-target-param set to "mp" equals to the index value of the      previous hi-entry.   Notes:   1.  For other optional Diversion parameters, there is no       recommendation as the History-Info header field does not provide       equivalent parameters.Mohali                        Informational                    [Page 18]

RFC 7544          Mapping of Diversion and History-Info      August 2015   2.  For values of the diversion-reason that are mapped with a       recommended default value, it could also be possible to choose       another value.  The cause-param URI parameter offers fewer       possible values than the diversion-reason parameter.  However, it       has been considered that the cause-param values list was       sufficient to implement CDIV service as defined in 3GPP       [TS_24.604] as it covers a large portion of cases.   3.  The Diversion header field can contain a "tel" URI as defined in       [RFC3966] in the name-addr parameter.  The History-Info header       field can also contain an address that is a "tel" URI, but if       this hi-entry has to be completed with either a SIP header field       (e.g., Reason or Privacy) or a SIP URI parameter (e.g., 'cause'       or 'target'), the "tel" URI must be converted into a SIP URI.       [RFC3261] gives an indication as to the mapping between sip: and       tel: URIs, but in this particular case, it is difficult to assign       a valid hostport as the diversion occurred in a previous network       and a valid hostport is difficult to determine.  So, it is       suggested that in case of "tel" URI in the Diversion header       field, the History-Info header field should be created with a SIP       URI with user=phone and a domain set to "unknown.invalid".   4.  The Diversion header field allows carrying of a counter that       retains the information about the number of successive       redirections.  History-Info does not have an equivalent because       to trace and count the number of diversions, it is necessary to       count the cause parameter containing a value associated to a call       diversion listed in [RFC4458].  Reading the index value is not       enough.  With the use of the "placeholder" entry the History-Info       header field, entries can reflect the real number of diversions       that occurred, thanks to the cause-param.   Example of placeholder entry in the History-Info header field:      <sip:unknown@unknown.invalid;cause=xxx>;index=1.1      <sip:bob_addr;cause=404>;index=1.1.1;mp=1.1   "cause=xxx" reflects the diverting reason of a previous diverting   user.  For a placeholder hi-entry, the value "404" must be taken for   the cause-param and so, located in the next hi-entry.   For recommendations for local policies regarding the coexistence of   header fields in the INVITE request, see Sections3 and7.4.Mohali                        Informational                    [Page 19]

RFC 7544          Mapping of Diversion and History-Info      August 20156.  History-Info Header Field to Diversion Header Field   Concerning the privacy information for the History-Info header field,   the following mapping only applies within a trusted domain; for other   domains, see the privacy considerations inSection 3.2.   To create the Diversion entries in the same order as during a session   establishment, the History-Info entries must be mapped from the top-   most to the bottom-most.  The first History-Info header field entry   selected will be mapped into the last Diversion header field entry   and so on.  One Diversion header field entry must be created for each   History-Info entry that has cause-param with a value listed in   [RFC4458].   Diversion information:   The definitions of "Target_entry" and "Diverting_entry" are included   below to help readers understand the mapping of the History-Info   header field.   The diversion information can be identified by finding the following   hi-entries:   o  Target_entry: hi-entries containing a cause-param URI parameter      with a value listed in [RFC4458] will contain the diversion reason      and the address of the target of the concerned call forwarding.      Per [RFC7044], these hi-entries may also contain a hi-target-param      set to "mp".   o  Diverting_entry: For each previously identified hi-entry:      *  If there is an "mp" header field parameter, the hi-entry whose         hi-index matches the value of the hi-target-param "mp" will         contain the diverting party address, its possible privacy, and/         or SIP reason when the retargeting has been caused by a         received SIP response.      *  If there is no "mp" header field parameter, the information of         the diverting party address, privacy and/or SIP reason will be         found in the hi-entry that precede this identified hi-entry.   Note: Per [RFC7044], all retargeting entries must point to a hi-entry   that contains an "mp" parameter, but for backward-compatibility   reasons, it may be absent from some of the received hi-entries.  SeeSection 8 for more information on backward compatibility.   The History-Info header field must be mapped into the Diversion   header field as follows:Mohali                        Informational                    [Page 20]

RFC 7544          Mapping of Diversion and History-Info      August 2015   Source                                    Destination   History-Info header component:            Diversion header component:   =====================================================================   hi-targeted-to-uri                        name-addr   of the Diverting_entry.   =====================================================================   cause-param                               reason   of the Target_entry   404---------------------------------------"unknown" (default value)   302---------------------------------------"unconditional"   486---------------------------------------"user-busy"   408---------------------------------------"no-answer"   480 or 487--------------------------------"deflection "   503---------------------------------------"unavailable"   =====================================================================   hi-index                                  counter   Mandatory parameter for-------------------The counter is set to "1".   History-Info reflecting   the chronological order   of the information.   =====================================================================   Privacy header field escaped              privacy   in the hi-targeted-to-uri   of the Diverting_entry   "history"----------------------------------"full"   Privacy header field ----------------------"Off"   Absent or "none"   =====================================================================   Note: For other optional History-Info parameters, there is no   recommendation as the Diversion header field does not provide   equivalent parameters.   For recommendations for local policies regarding the coexistence of   header fields in the INVITE request, seeSection 3.Mohali                        Informational                    [Page 21]

RFC 7544          Mapping of Diversion and History-Info      August 20157.  Examples7.1.  Example with Diversion Header Field Changed into History-Info      Header Field   INVITE sip:last_diverting_target   Diversion:   <sip:diverting_user3_address>;reason=unconditional;counter=1;   privacy=off,   <sip:diverting_user2_address>;reason=user-busy;counter=1;   privacy=full,   <sip:diverting_user1_address>;reason=no-answer;counter=1;   privacy=off   Mapped into:   History-Info:   <sip:diverting_user1_address?Privacy=none>;index=1,   <sip:diverting_user2_address;   cause=408?Privacy=history>;index=1.1;mp=1,   <sip:diverting_user3_address;   cause=486?Privacy=none>;index=1.1.1;mp=1.1,   <sip:last_diverting_target;cause=302>;index=1.1.1.1;mp=1.1.17.2.  Example with History-Info Header Field Changed into Diversion      Header Field   INVITE sip:last_diverting_target; cause=486   History-Info:   <sip:diverting_user1_address?Privacy=history>;index=1,   <sip:diverting_user2_address;cause=302?Privacy=none>;index=1.1;mp=1,   <sip:last_diverting_target;cause=486>;index=1.1.1;mp=1.1   Mapped into:   Diversion:   <sip:diverting_user2_address>;reason=user-busy;counter=1;privacy=off,   <sip:diverting_user1_address>;reason=unconditional;counter=1;privacy=   full7.3.  Example with Two SIP Networks Using History-Info Header Field      Interworking with a SIP Network Using Diversion Header Field   A -> P1 -> B -> C -> P2 -> D-> E   A, B, C, D and E are users.   B, C and D have call forwarding service invoked.   P1 and P2 are proxies.   Only relevant information is shown on the following call flow.Mohali                        Informational                    [Page 22]

RFC 7544          Mapping of Diversion and History-Info      August 2015                          IWF*                                IWF*     SIP network using     |           SIP network using       |SIP net.       History-Info        |                Diversion          |using                           |                                History-Info                           |                                   |   UA A    P1     AS B     |      P2     AS C    UA C   AS D   |    UA E   |       |       |       |      |       |       |     |      |       |   |INV B  |       |       |      |       |       |     |      |       |   |------>|       |       |      |       |       |     |      |       |   |       |       |       |      |       |       |     |      |       |   |       |INV B  |       |      |       |       |     |      |       |   |       |------>|       |      |       |       |     |      |       |   |       |Supported: histinfo   |       |       |     |      |       |   |       | History-Info:        |       |       |     |      |       |   |       | <sip:proxyP1>;index=1,       |       |     |      |       |   |       | <sip:userB>;index=1.1;rc=1   |       |     |      |       |   |       |       |       |      |       |       |     |      |       |   |       |       |INV C  |      |       |       |     |      |       |   |       |       |------>|      |       |       |     |      |       |   |       |       |History-Info: |       |       |     |      |       |   |       |       <sip:proxyP1>;index=1, |       |     |      |       |   |       |       <sip:userB>;index=1.1;rc=1,    |     |      |       |   |       |       <sip:proxyP2;cause=302>;index=1.1.1;mp=1.1  |       |   |       |       |       |      |       |       |     |      |       |   |       |       |       |INV C |       |       |     |      |       |   |       |       |       |----->|       |       |     |      |       |   |       |       | Diversion:   |       |       |     |      |       |   |       |     <sip:userB>;reason=unconditional;counter=1;privacy=off|   |       |       |       |History-Info: |       |     |      |       |   |       |       |       <sip:proxyP1>;index=1, |     |      |       |   |       |       |       <sip:userB>;index=1.1;rc=1,  |      |       |   |       |       |       <sip:proxyP2;cause=302>;index=1.1.1;mp=1.1  |   |       |       |       |      |       |       |     |      |       |   |       |       |       |      |INV C  |       |     |      |       |   |       |       |       |      |------>|       |     |      |       |   |       |       |       |     No modification of Diversion header   |   |       |       |       |      |       |       |     |      |       |   |       |       |       |      |       |INV C  |     |      |       |   |       |       |       |      |       |------>|     |      |       |   |       |       |       |      |       |       |     |      |       |   |       |       |       |      |       |<--180-|     |      |       |   |       |       |       |      |       |       |     |      |       |   |       |       |       |      |  No response timer expires |       |   |       |       |       |      |       |---INV D --->|      |       |   |       |       |Diversion:                          |      |       |   |       |     <sip:userC>;reason=no-answer;counter=1;privacy=full,  |   |       |     <sip:userB>;reason=unconditional;counter=1;privacy=off|   |       |       |    History-Info:                   |      |       |Mohali                        Informational                    [Page 23]

RFC 7544          Mapping of Diversion and History-Info      August 2015   |       |       |    <sip:proxyP1>;index=1,          |      |       |   |       |       |    <sip:userB>;index=1.1;rc=1,     |      |       |   |       |       |    <sip:proxyP2;cause=302>;index=1.1.1;mp=1.1     |   |       |       |       |      |       |       |     |      |       |   |       |       |       |      |       |       |     |INV E |       |   |       |       |       |      |       |       |     |----->|       |   |       |       |Diversion:                                 |       |   |       |     <sip:userD>;reason=time-of-day;counter=1;privacy=off, |   |       |     <sip:userC>;reason=no-answer;counter=1;privacy=full,  |   |       |     <sip:userB>;reason=unconditional;counter=1;privacy=off|   |       |       |     History-Info:                         |       |   |       |       |     <sip:proxyP1>;index=1,                |       |   |       |       |     <sip:userB>;index=1.1;rc=1,           |       |   |       |       |     <sip:proxyP2;cause=302>;index=1.1.1;mp=1.1    |   |       |       |       |      |       |       |     |      |       |   |       |       |       |      |       |       |     |      | INV E |   |       |       |       |      |       |       |     |      |------>|   |       |   History-Info:      |       |       |     |      |       |   |       |   <sip:proxyP1>;index=1,     |       |     |      |       |   |       |   <sip:userB>;index=1.1;rc=1,        |     |      |       |   |       |   <sip:proxyP2;cause=302>;index=1.1.1;mp=1.1,     |       |   |       |   <sip:userC ?Privacy=history>;index=1.1.1.0.1,   |       |   |<sip:userD;cause=408?Privacy=none>;index=1.1.1.0.1.1;mp=1.1.1.0.1, |   |       |<sip:userE;cause=404>;index=1.1.1.0.1.1.1;mp=1.1.1.0.1.1   |   |       |       |       |      |       |       |     |       |      |   |       |       |       |      |       |       |     |       |      |   Note: The IWF is an interworking function that could be a stand-alone   equipment not defined in this document (it could be a proxy).7.4.  Additional Interworking Cases   Even for particular cases in which both header fields could coexist,   it should be the responsibility of the network local policy to make   it work together.  This section describes some situations and some   recommendations on behavior.   In the case where there is one network that includes different nodes,   some of them supporting the Diversion header field and other ones   supporting the History-Info header field, there is a problem when any   node handling a message does not know the next node that will handle   the message.  This case can occur when the network has new and old   nodes, the older ones using the Diversion header field and the most   recent using the History-Info header field.   While a network replacement may be occurring, there will be a time   when both nodes coexist in the network.  If the different nodes are   being used to support different subscriber types due to differentMohali                        Informational                    [Page 24]

RFC 7544          Mapping of Diversion and History-Info      August 2015   node capabilities, then the problem is more important.  In this case,   there is a need to pass both the History-Info header field and the   Diversion header field within the core network.   These header fields need to be equivalent to ensure that, whatever   the node receiving the message, the correct diversion information is   received.  This requires that, whatever the received header field,   there is a requirement to be able to compare the header fields and to   convert the header fields.  Depending upon the node capability, it   may be possible to make assumptions as to how this is handled.   o  If it is known that the older Diversion header field supporting      nodes does not pass on any received History-Info header field,      then the interworking becomes easier.  If a message is received      with only Diversion header fields, then it has originated from an      old node.  The equivalent History-Info entries can be created, and      these can then be passed as well as the Diversion header field.   o  If the node creates a new History-Info header field for a call      diversion, then an additional Diversion header field must be      created.   o  If the next node is an old node, then the Diversion header field      will be used by that node, and the History-Info entries will be      removed from the message when it is passed on.   o  If the next node is a new node, then the presence of both the      Diversion header field and History-Info header field means that      interworking has already occurred and the Diversion and History-      Info entries must be considered equivalent.   o  If both nodes pass on both the History-Info header field and      Diversion header field but only actively use one, then both types      of nodes need to perform the interworking and must maintain      equivalence between the header fields.  This will eventually      result in the use of the Diversion header field being deprecated      when all nodes in the network support the History-Info header      field.   o  If a gap is identified in the History-Info header field by a node      that would create a new entry, it shall add a single index with a      value of "0" prior to adding the appropriate index for the action      to be taken.Mohali                        Informational                    [Page 25]

RFC 7544          Mapping of Diversion and History-Info      August 20158.  Backward Compatibility   Issues with backward compatibility are due to the evolution of the   History-Info header field from [RFC4244] to [RFC7044], as described   inSection 1.3 of this document.  Backward compatibility is taken   into account throughout this document for the interworking with the   Diversion header field.  More details are provided in the "Backwards   Compatibility" section of [RFC7044].9.  Security Considerations   The security considerations in [RFC7044] and [RFC5806] apply.   The privacy considerations described inSection 3.2 apply.   The use of the Diversion header field or History-Info header field   requires application of the requested privacy and integrity requested   by each diverting user or entity.  Without integrity, the requested   privacy functions could be downgraded or eliminated, potentially   exposing identity information.  Without confidentiality,   eavesdroppers on the network (or any intermediaries between the user   and the Privacy Service) could see the very personal information that   the user has asked the Privacy Service to obscure.  Unauthorized   insertion and deletion/modification of those header fields can   provide misleading information to users and applications.  A SIP   entity that can provide a redirection reason in a History-Info header   field or Diversion header field should be able to suppress this in   accordance with privacy requirements of the user concerned.10.  References10.1.  Normative References   [RFC3261]  Rosenberg, J., Schulzrinne, H., Camarillo, G., Johnston,              A., Peterson, J., Sparks, R., Handley, M., and E.              Schooler, "SIP: Session Initiation Protocol",RFC 3261,              DOI 10.17487/RFC3261, June 2002,              <http://www.rfc-editor.org/info/rfc3261>.   [RFC3323]  Peterson, J., "A Privacy Mechanism for the Session              Initiation Protocol (SIP)",RFC 3323,              DOI 10.17487/RFC3323, November 2002,              <http://www.rfc-editor.org/info/rfc3323>.   [RFC3326]  Schulzrinne, H., Oran, D., and G. Camarillo, "The Reason              Header Field for the Session Initiation Protocol (SIP)",RFC 3326, DOI 10.17487/RFC3326, December 2002,              <http://www.rfc-editor.org/info/rfc3326>.Mohali                        Informational                    [Page 26]

RFC 7544          Mapping of Diversion and History-Info      August 2015   [RFC3966]  Schulzrinne, H., "The tel URI for Telephone Numbers",RFC 3966, DOI 10.17487/RFC3966, December 2004,              <http://www.rfc-editor.org/info/rfc3966>.   [RFC4244]  Barnes, M., Ed., "An Extension to the Session Initiation              Protocol (SIP) for Request History Information",RFC 4244,              DOI 10.17487/RFC4244, November 2005,              <http://www.rfc-editor.org/info/rfc4244>.   [RFC5806]  Levy, S. and M. Mohali, Ed., "Diversion Indication in              SIP",RFC 5806, DOI 10.17487/RFC5806, March 2010,              <http://www.rfc-editor.org/info/rfc5806>.   [RFC7044]  Barnes, M., Audet, F., Schubert, S., van Elburg, J., and              C. Holmberg, "An Extension to the Session Initiation              Protocol (SIP) for Request History Information",RFC 7044,              DOI 10.17487/RFC7044, February 2014,              <http://www.rfc-editor.org/info/rfc7044>.10.2.  Informative References   [Err1409]  RFC Errata, Erratum ID 1409,RFC 4458.   [RFC4458]  Jennings, C., Audet, F., and J. Elwell, "Session              Initiation Protocol (SIP) URIs for Applications such as              Voicemail and Interactive Voice Response (IVR)",RFC 4458,              DOI 10.17487/RFC4458, April 2006,              <http://www.rfc-editor.org/info/rfc4458>.   [RFC5234]  Crocker, D., Ed. and P. Overell, "Augmented BNF for Syntax              Specifications: ABNF", STD 68,RFC 5234,              DOI 10.17487/RFC5234, January 2008,              <http://www.rfc-editor.org/info/rfc5234>.   [RFC6044]  Mohali, M., "Mapping and Interworking of Diversion              Information between Diversion and History-Info Headers in              the Session Initiation Protocol (SIP)",RFC 6044,              DOI 10.17487/RFC6044, October 2010,              <http://www.rfc-editor.org/info/rfc6044>.   [TS_24.604]              3rd Generation Partnership Project, "Communication              Diversion (CDIV) using IP Multimedia (IM) Core Network              (CN) subsystem; Protocol specification", Release 13.1,              3GPP TS 24.604, June 2015.Mohali                        Informational                    [Page 27]

RFC 7544          Mapping of Diversion and History-Info      August 2015   [TS_29.163]              3rd Generation Partnership Project, "Interworking between              the IP Multimedia (IM) Core Network (CN) subsystem and              Circuit Switched (CS) networks", Release 13.2, 3GPP TS              29.163, June 2015.Mohali                        Informational                    [Page 28]

RFC 7544          Mapping of Diversion and History-Info      August 2015Appendix A.  Interworking between Diversion Header Field and Voicemail             URI   Voicemail URI is a mechanism described in [RFC4458] to provide a   simple way to transport only one redirecting user address and the   reason why the diversion occurred in the Request-URI of the INVITE   request.  This mechanism is mainly used for call diversion to a   voicemail.A.1.  Diversion Header Field to Voicemail URI   Received:   Diversion: userA-address;reason=user-busy;counter=1;privacy=full   Sent (Voicemail URI created in the R-URI line of the INVITE):   sip: voicemail@example.com;target=userA-address;cause=486 SIP/2.0   Mapping of the Redirection Reason is the same as for History-Info   header field with a default value set to 404.   If the Diversion header field contains more than one Diversion entry,   the choice of the redirecting user information inserted in the URI is   in charge of the network local policy.  For example, the choice   criterion of the redirecting information inserted in the URI could be   the destination of forwarded INVITE request (whether or note the   voicemail serves this user).   Note: This interworking could be done in addition to the interworking   of the Diversion header field into the History-Info header field.A.2.  Voicemail URI to Diversion Header Field   In case of real voicemail, this way of interworking should not   happen.  However, if for any reason it occurs, it is recommended to   do it as follows:   Received:   INVITE sip: voicemail@example.com;\   target=sip:+33145454500%40example.com;user=phone;\   cause=302 SIP/2.0   Sent in the forwarded INVITE:   Diversion: sip:+33145454500%40example.com;user=phone;   reason=unconditional;counter=1Mohali                        Informational                    [Page 29]

RFC 7544          Mapping of Diversion and History-Info      August 2015Acknowledgements   The author would like to acknowledge the constructive feedback and   support provided by Steve Norreys, Jan Van Geel, Martin Dolly,   Francisco Silva, Guiseppe Sciortino, Cinza Amenta, Christer Holmberg,   Ian Elz, Jean-Francois Mule, Mary Barnes, Francois Audet, Erick   Sasaki, Shida Schubert, Joel M. Halpern, Bob Braden, Robert Sparks,   Merci a Lionel Morand, and Xavier Marjou et Philippe Fouquart.Author's Address   Marianne Mohali   Orange   38-40 rue du General Leclerc   Issy-Les-Moulineaux Cedex 9  92794   France   Phone: +33 1 45 29 45 14   Email: marianne.mohali@orange.comMohali                        Informational                    [Page 30]

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