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Obsoleted by:7720 BEST CURRENT PRACTICE
Network Working Group                                            R. BushRequest for Comments: 2870                                         VerioObsoletes:2010                                            D. KarrenbergBCP: 40                                                         RIPE NCCCategory: Best Current Practice                               M. Kosters                                                       Network Solutions                                                                R. Plzak                                                                    SAIC                                                               June 2000Root Name Server Operational RequirementsStatus of this Memo   This document specifies an Internet Best Current Practices for the   Internet Community, and requests discussion and suggestions for   improvements.  Distribution of this memo is unlimited.Copyright Notice   Copyright (C) The Internet Society (2000).  All Rights Reserved.Abstract   As the internet becomes increasingly critical to the world's social   and economic infrastructure, attention has rightly focused on the   correct, safe, reliable, and secure operation of the internet   infrastructure itself.  The root domain name servers are seen as a   crucial part of that technical infrastructure.  The primary focus of   this document is to provide guidelines for operation of the root name   servers.  Other major zone server operators (gTLDs, ccTLDs, major   zones) may also find it useful.  These guidelines are intended to   meet the perceived societal needs without overly prescribing   technical details.1. Background   The resolution of domain names on the internet is critically   dependent on the proper, safe, and secure operation of the root   domain name servers.  Currently, these dozen or so servers are   provided and operated by a very competent and trusted group of   volunteers.  This document does not propose to change that, but   merely to provide formal guidelines so that the community understands   how and why this is done.Bush, et al.             Best Current Practice                  [Page 1]

RFC 2870       Root Name Server Operational Requirements       June 2000   1.1 The Internet Corporation for Assigned Names and Numbers (ICANN)       has become responsible for the operation of the root servers.       The ICANN has appointed a Root Server System Advisory Committee       (RSSAC) to give technical and operational advice to the ICANN       board.  The ICANN and the RSSAC look to the IETF to provide       engineering standards.   1.2 The root servers serve the root, aka ".", zone.  Although today       some of the root servers also serve some TLDs (top level domains)       such as gTLDs (COM, NET, ORG, etc.), infrastructural TLDs such as       INT and IN-ADDR.ARPA, and some ccTLDs (country code TLDs, e.g. SE       for Sweden), this is likely to change (see 2.5).   1.3 The root servers are neither involved with nor dependent upon the       'whois' data.   1.4 The domain name system has proven to be sufficiently robust that       we are confident that the, presumably temporary, loss of most of       the root servers should not significantly affect operation of the       internet.   1.5 Experience has shown that the internet is quite vulnerable to       incorrect  data in the root zone or TLDs.  Hence authentication,       validation, and security of these data are of great concern.2. The Servers Themselves   The following are requirements for the technical details of the root   servers themselves:   2.1 It would be short-sighted of this document to specify particular       hardware, operating systems, or name serving software.       Variations in these areas would actually add overall robustness.   2.2 Each server MUST run software which correctly implements the IETF       standards for the DNS, currently [RFC1035] [RFC2181].  While       there are no formal test suites for standards compliance, the       maintainers of software used on root servers are expected to take       all reasonable actions to conform to the IETF's then current       documented expectations.   2.3 At any time, each server MUST be able to handle a load of       requests for root data which is three times the measured peak of       such requests on the most loaded server in then current normal       conditions.  This is usually expressed in requests per second.       This is intended to ensure continued operation of root services       should two thirds of the servers be taken out of operation,       whether by intent, accident, or malice.Bush, et al.             Best Current Practice                  [Page 2]

RFC 2870       Root Name Server Operational Requirements       June 2000   2.4 Each root server should have sufficient connectivity to the       internet to support the bandwidth needs of the above requirement.       Connectivity to the internet SHOULD be as diverse as possible.       Root servers SHOULD have mechanisms in place to accept IP       connectivity to the root server from any internet provider       delivering connectivity at their own cost.   2.5 Servers MUST provide authoritative responses only from the zones       they serve.  The servers MUST disable recursive lookup,       forwarding, or any other function that may allow them to provide       cached answers.  They also MUST NOT provide secondary service for       any zones other than the root and root-servers.net zones.  These       restrictions help prevent undue load on the root servers and       reduce the chance of their caching incorrect data.   2.6 Root servers MUST answer queries from any internet host, i.e. may       not block root name resolution from any valid IP address, except       in the case of queries causing operational problems, in which       case the blocking SHOULD last only as long as the problem, and be       as specific as reasonably possible.   2.7 Root servers SHOULD NOT answer AXFR, or other zone transfer,       queries from clients other than other root servers.  This       restriction is intended to, among other things, prevent       unnecessary load on the root servers as advice has been heard       such as "To avoid having a corruptible cache, make your server a       stealth secondary for the root zone."  The root servers MAY put       the root zone up for ftp or other access on one or more less       critical servers.   2.8 Servers MUST generate checksums when sending UDP datagrams and       MUST verify checksums when receiving UDP datagrams containing a       non-zero checksum.3. Security Considerations   The servers need both physical and protocol security as well as   unambiguous authentication of their responses.   3.1 Physical security MUST be ensured in a manner expected of data       centers critical to a major enterprise.        3.1.1 Whether or not the overall site in which a root server is              located has access control, the specific area in which the              root server is located MUST have positive access control,              i.e. the number of individuals permitted access to the              area MUST be limited, controlled, and recorded.  At aBush, et al.             Best Current Practice                  [Page 3]

RFC 2870       Root Name Server Operational Requirements       June 2000              minimum, control measures SHOULD be either mechanical or              electronic locks.  Physical security MAY be enhanced by              the use of intrusion detection and motion sensors,              multiple serial access points, security personnel, etc.        3.1.2 Unless there is documentable experience that the local              power grid is more reliable than the MTBF of a UPS (i.e.              five to ten years), power continuity for at least 48 hours              MUST be assured, whether through on-site batteries, on-              site power generation, or some combination thereof.  This              MUST supply the server itself, as well as the              infrastructure necessary to connect the server to the              internet.  There MUST be procedures which ensure that              power fallback mechanisms and supplies are tested no less              frequently than the specifications and recommendations of              the manufacturer.        3.1.3 Fire detection and/or retardation MUST be provided.        3.1.4 Provision MUST be made for rapid return to operation after              a system outage.  This SHOULD involve backup of systems              software and configuration.  But SHOULD also involve              backup hardware which is pre-configured and ready to take              over operation, which MAY require manual procedures.   3.2 Network security should be of the level provided for critical       infrastructure of a major commercial enterprise.        3.2.1 The root servers themselves MUST NOT provide services              other than root name service e.g.  remote internet              protocols such as http, telnet, rlogin, ftp, etc.  The              only login accounts permitted should be for the server              administrator(s).  "Root" or "privileged user" access MUST              NOT be permitted except through an intermediate user              account.              Servers MUST have a secure mechanism for remote              administrative access and maintenance.  Failures happen;              given the 24x7 support requirement (per 4.5), there will              be times when something breaks badly enough that senior              wizards will have to connect remotely.  Remote logins MUST              be protected by a secure means that is strongly              authenticated and encrypted, and sites from which remote              login is allowed MUST be protected and hardened.        3.2.2 Root name servers SHOULD NOT trust other hosts, except              secondary servers trusting the primary server, for matters              of authentication, encryption keys, or other access orBush, et al.             Best Current Practice                  [Page 4]

RFC 2870       Root Name Server Operational Requirements       June 2000              security information.  If a root operator uses kerberos              authentication to manage access to the root server, then              the associated kerberos key server MUST be protected with              the same prudence as the root server itself.  This applies              to all related services which are trusted in any manner.        3.2.3 The LAN segment(s) on which a root server is homed MUST              NOT also home crackable hosts.  I.e. the LAN segments              should be switched or routed so there is no possibility of              masquerading.  Some LAN switches aren't suitable for              security purposes, there have been published attacks on              their filtering.  While these can often be prevented by              careful configuration, extreme prudence is recommended.              It is best if the LAN segment simply does not have any              other hosts on it.        3.2.4 The LAN segment(s) on which a root server is homed SHOULD              be separately firewalled or packet filtered to discourage              network access to any port other than those needed for              name service.        3.2.5 The root servers SHOULD have their clocks synchronized via              NTP [RFC1305] [RFC2030] or similar mechanisms, in as              secure manner as possible.  For this purpose, servers and              their associated firewalls SHOULD allow the root servers              to be NTP clients.  Root servers MUST NOT act as NTP peers              or servers.        3.2.6 All attempts at intrusion or other compromise SHOULD be              logged, and all such logs from all root servers SHOULD be              analyzed by a cooperative security team communicating with              all server operators to look for patterns, serious              attempts, etc.  Servers SHOULD log in GMT to facilitate              log comparison.        3.2.7 Server logging SHOULD be to separate hosts which SHOULD be              protected similarly to the root servers themselves.        3.2.8 The server SHOULD be protected from attacks based on              source routing.  The server MUST NOT rely on address- or              name-based authentication.        3.2.9 The network on which the server is homed SHOULD have              in-addr.arpa service.   3.3 Protocol authentication and security are required to ensure that       data presented by the root servers are those created by those       authorized to maintain the root zone data.Bush, et al.             Best Current Practice                  [Page 5]

RFC 2870       Root Name Server Operational Requirements       June 2000        3.3.1 The root zone MUST be signed by the Internet Assigned              Numbers Authority (IANA) in accordance with DNSSEC, see              [RFC2535] or its replacements.  It is understood that              DNSSEC is not yet deployable on some common platforms, but              will be deployed when supported.        3.3.2 Root servers MUST be DNSSEC-capable so that queries may be              authenticated by clients with security and authentication              concerns.  It is understood that DNSSEC is not yet              deployable on some common platforms, but will be deployed              when supported.        3.3.3 Transfer of the root zone between root servers MUST be              authenticated and be as secure as reasonably possible.              Out of band security validation of updates MUST be              supported.  Servers MUST use DNSSEC to authenticate root              zones received from other servers.  It is understood that              DNSSEC is not yet deployable on some common platforms, but              will be deployed when supported.        3.3.4 A 'hidden primary' server, which only allows access by the              authorized secondary root servers, MAY be used.        3.3.5 Root zone updates SHOULD only progress after a number of              heuristic checks designed to detect erroneous updates have              been passed.  In case the update fails the tests, human              intervention MUST be requested.        3.3.6 Root zone updates SHOULD normally be effective no later              than 6 hours from notification of the root server              operator.        3.3.7 A special procedure for emergency updates SHOULD be              defined.  Updates initiated by the emergency procedure              SHOULD be made no later than 12 hours after notification.        3.3.8 In the advent of a critical network failure, each root              server MUST have a method to update the root zone data via              a medium which is delivered through an alternative, non-              network, path.        3.3.9 Each root MUST keep global statistics on the amount and              types of queries received/answered on a daily basis. These              statistics must be made available to RSSAC and RSSAC              sponsored researchers to help determine how to better              deploy these machines more efficiently across theBush, et al.             Best Current Practice                  [Page 6]

RFC 2870       Root Name Server Operational Requirements       June 2000              internet.  Each root MAY collect data snapshots to help              determine data points such as DNS query storms,              significant implementation bugs, etc.4. Communications   Communications and coordination between root server operators and   between the operators and the IANA and ICANN are necessary.   4.1 Planned outages and other down times SHOULD be coordinated       between root server operators to ensure that a significant number       of the root servers are not all down at the same time.       Preannouncement of planned outages also keeps other operators       from wasting time wondering about any anomalies.   4.2 Root server operators SHOULD coordinate backup timing so that       many servers are not off-line being backed up at the same time.       Backups SHOULD be frequently transferred off site.   4.3 Root server operators SHOULD exchange log files, particularly as       they relate to security, loading, and other significant events.       This MAY be through a central log coordination point, or MAY be       informal.   4.4 Statistics as they concern usage rates, loading, and resource       utilization SHOULD be exchanged between operators, and MUST be       reported to the IANA for planning and reporting purposes.   4.5 Root name server administrative personnel MUST be available to       provide service 24 hours a day, 7 days per week.  On call       personnel MAY be used to provide this service outside of normal       working hours.5. Acknowledgements   The authors would like to thank Scott Bradner, Robert Elz, Chris   Fletcher, John Klensin, Steve Bellovin, and Vern Paxson for their   constructive comments.Bush, et al.             Best Current Practice                  [Page 7]

RFC 2870       Root Name Server Operational Requirements       June 20006. References   [RFC1035] Mockapetris, P., "Domain names - implementation and             specification", STD 13,RFC 1035, November 1987.   [RFC1305] Mills, D., "Network Time Protocol (Version 3)             Specification, Implementation",RFC 1305, March 1992.   [RFC2030] Mills, D., "Simple Network Time Protocol (SNTP) Version 4             for IPv4, IPv6 and OSI",RFC 2030, October 1996.   [RFC2181] Elz, R. and R. Bush, "Clarifications to the DNS             Specification",RFC 2181, July 1997.   [RFC2535] Eastlake, D. and C. Kaufman, "Domain Name System Security             Extensions",RFC 2535, March 1999.Bush, et al.             Best Current Practice                  [Page 8]

RFC 2870       Root Name Server Operational Requirements       June 20007. Authors' Addresses   Randy Bush   Verio, Inc.   5147 Crystal Springs   Bainbridge Island, WA US-98110   Phone: +1 206 780 0431   EMail: randy@psg.com   Daniel Karrenberg   RIPE Network Coordination Centre (NCC)   Singel 258   NL-1016 AB  Amsterdam   Netherlands   Phone: +31 20 535 4444   EMail: daniel.karrenberg@ripe.net   Mark Kosters   Network Solutions   505 Huntmar Park Drive   Herndon, VA 22070-5100   Phone: +1 703 742 0400   EMail: markk@netsol.com   Raymond Plzak   SAIC   1710 Goodridge Drive   McLean, Virginia 22102   +1 703 821 6535   EMail: plzakr@saic.com8. Specification of Requirements   The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT",   "SHOULD", "SHOULD NOT", "RECOMMENDED", "MAY", and "OPTIONAL" in this   document are to be interpreted as described inRFC 2119.Bush, et al.             Best Current Practice                  [Page 9]

RFC 2870       Root Name Server Operational Requirements       June 20009.  Full Copyright Statement   Copyright (C) The Internet Society (2000).  All Rights Reserved.   This document and translations of it may be copied and furnished to   others, and derivative works that comment on or otherwise explain it   or assist in its implementation may be prepared, copied, published   and distributed, in whole or in part, without restriction of any   kind, provided that the above copyright notice and this paragraph are   included on all such copies and derivative works.  However, this   document itself may not be modified in any way, such as by removing   the copyright notice or references to the Internet Society or other   Internet organizations, except as needed for the purpose of   developing Internet standards in which case the procedures for   copyrights defined in the Internet Standards process must be   followed, or as required to translate it into languages other than   English.   The limited permissions granted above are perpetual and will not be   revoked by the Internet Society or its successors or assigns.   This document and the information contained herein is provided on an   "AS IS" basis and THE INTERNET SOCIETY AND THE INTERNET ENGINEERING   TASK FORCE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING   BUT NOT LIMITED TO ANY WARRANTY THAT THE USE OF THE INFORMATION   HEREIN WILL NOT INFRINGE ANY RIGHTS OR ANY IMPLIED WARRANTIES OF   MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.Acknowledgement   Funding for the RFC Editor function is currently provided by the   Internet Society.Bush, et al.             Best Current Practice                 [Page 10]

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