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PROPOSED STANDARD
Network Working Group                                       N. FreedRequest for Comments:RFC 2034                              InnosoftCategory: Standards Track                               October 1996SMTP Service Extension forReturning Enhanced Error CodesStatus of this Memo   This document specifies an Internet standards track protocol for the   Internet community, and requests discussion and suggestions for   improvements.  Please refer to the current edition of the "Internet   Official Protocol Standards" (STD 1) for the standardization state   and status of this protocol.  Distribution of this memo is unlimited.1.  Abstract   This memo defines an extension to the SMTP service [RFC-821,RFC-1869] whereby an SMTP server augments its responses with the enhanced   mail system status codes defined inRFC 1893.  These codes can then   be used to provide more informative explanations of error conditions,   especially in the context of the delivery status notifications format   defined inRFC 1894.2.  Introduction   Although SMTP is widely and robustly deployed, various extensions   have been requested by parts of the Internet community. In   particular, in the modern, international, and multilingual Internet a   need exists to assign codes to specific error conditions that can be   translated into different languages.RFC 1893 defines such a set of   status codes andRFC 1894 defines a mechanism to send such coded   material to users. However, in many cases the agent creating theRFC1894 delivery status notification is doing so in response to errors   it received from a remote SMTP server.   As such, remote servers need a mechanism for embedding enhanced   status codes in their responses as well as a way to indicate to a   client when they are in fact doing this. This memo uses the SMTP   extension mechanism described inRFC 1869 to define such a mechanism.Freed                       Standards Track                     [Page 1]

RFC 2034               SMTP Enhanced Error Codes            October 19963.  Framework for the Enhanced Error Statuses Extension   The enhanced error statuses transport extension is laid out as   follows:   (1)   the name of the SMTP service extension defined here is         Enhanced-Status-Codes;   (2)   the EHLO keyword value associated with the extension is         ENHANCEDSTATUSCODES;   (3)   no parameter is used with the ENHANCEDSTATUSCODES EHLO         keyword;   (4)   the text part of all 2xx, 4xx, and 5xx SMTP responses         other than the initial greeting and any response to         HELO or EHLO are prefaced with a status code as defined         inRFC 1893. This status code is always followed by one         or more spaces.   (5)   no additional SMTP verbs are defined by this extension;         and,   (6)   the next section specifies how support for the         extension affects the behavior of a server and client         SMTP.4.  The Enhanced-Status-Codes service extension   Servers supporting the Enhanced-Status-Codes extension must preface   the text part of almost all response lines with a status code. As inRFC 1893, the syntax of these status codes is given by the ABNF:        status-code ::= class "." subject "." detail        class       ::= "2" / "4" / "5"        subject     ::= 1*3digit        detail      ::= 1*3digit   These codes must appear in all 2xx, 4xx, and 5xx response lines other   than initial greeting and any response to HELO or EHLO. Note that 3xx   responses are NOT included in this list.   All status codes returned by the server must agree with the primary   response code, that is, a 2xx response must incorporate a 2.X.X code,   a 4xx response must incorporate a 4.X.X code, and a 5xx response must   incorporate a 5.X.X code.Freed                       Standards Track                     [Page 2]

RFC 2034               SMTP Enhanced Error Codes            October 1996   When responses are continued across multiple lines the same status   code must appear at the beginning of the text in each line of the   response.   Servers supporting this extension must attach enhanced status codes   to their responses regardless of whether or not EHLO is employed by   the client.5.  Status Codes and Negotiation   This specification does not provide a means for clients to request   that status codes be returned or that they not be returned; a   compliant server includes these codes in the responses it sends   regardless of whether or not the client expects them.  This is   somewhat different from most other SMTP extensions, where generally   speaking a client must specifically make a request before the   extended server behaves any differently than an unextended server.   The omission of client negotiation in this case is entirely   intentional: Given the generally poor state of SMTP server error code   implementation it is felt that any step taken towards more   comprehensible error codes is something that all clients, extended or   not, should benefit from.   IMPORTANT NOTE:  The use of this approach in this extension should be   seen as a very special case.  It MUST NOT be taken as a license for   future SMTP extensions to dramatically change the nature of SMTP   client-server interaction without proper announcement from the server   and a corresponding enabling command from the client.6.  Usage Example   The following dialogue illustrates the use of enhanced status codes   by a server:   S: <wait for connection on TCP port 25>   C: <open connection to server>   S: 220 dbc.mtview.ca.us SMTP service ready   C: EHLO ymir.claremont.edu   S: 250-dbc.mtview.ca.us says hello   S: 250 ENHANCEDSTATUSCODES   C: MAIL FROM:<ned@ymir.claremont.edu>   S: 250 2.1.0 Originator <ned@ymir.claremont.edu> ok   C: RCPT TO:<mrose@dbc.mtview.ca.us>   S: 250 2.1.5 Recipient <mrose@dbc.mtview.ca.us> ok   C: RCPT TO:<nosuchuser@dbc.mtview.ca.us>   S: 550 5.1.1 Mailbox "nosuchuser" does not exist   C: RCPT TO:<remoteuser@isi.edu>   S: 551-5.7.1 Forwarding to remote hosts disabledFreed                       Standards Track                     [Page 3]

RFC 2034               SMTP Enhanced Error Codes            October 1996   S: 551 5.7.1 Select another host to act as your forwarder   C: DATA   S: 354 Send message, ending in CRLF.CRLF.    ...   C: .   S: 250 2.6.0 Message accepted   C: QUIT   S: 221 2.0.0 Goodbye   The client that receives these responses might then send a   nondelivery notification of the general form:      Date: Mon, 11 Mar 1996 09:21:47 -0400      From: Mail Delivery Subsystem <mailer-daemon@ymir.claremont.edu>      Subject: Returned mail      To: <ned@ymir.claremont.edu>      MIME-Version: 1.0      Content-Type: multipart/report; report-type=delivery-status;            boundary="JAA13167.773673707/YMIR.CLAREMONT.EDU"      --JAA13167.773673707/YMIR.CLAREMONT.EDU      content-type: text/plain; charset=us-ascii         ----- Mail was successfully relayed to               the following addresses -----      <mrose@dbc.mtview.ca.us>         ----- The following addresses had delivery problems -----      <nosuchuser@dbc.mtview.ca.us>        (Mailbox "nosuchuser" does not exist)      <remoteuser@isi.edu>        (Forwarding to remote hosts disabled)      --JAA13167.773673707/YMIR.CLAREMONT.EDU      content-type: message/delivery-status      Reporting-MTA: dns; ymir.claremont.edu      Original-Recipient:rfc822;mrose@dbc.mtview.ca.us      Final-Recipient:rfc822;mrose@dbc.mtview.ca.us      Action: relayed      Status: 2.1.5 (Destination address valid)      Diagnostic-Code: smtp;       250 Recipient <mrose@dbc.mtview.ca.us> ok      Remote-MTA: dns; dbc.mtview.ca.usFreed                       Standards Track                     [Page 4]

RFC 2034               SMTP Enhanced Error Codes            October 1996      Original-Recipient:rfc822;nosuchuser@dbc.mtview.ca.us      Final-Recipient:rfc822;nosuchuser@dbc.mtview.ca.us      Action: failed      Status: 5.1.1 (Bad destination mailbox address)      Diagnostic-Code: smtp;       550 Mailbox "nosuchuser" does not exist      Remote-MTA: dns; dbc.mtview.ca.us      Original-Recipient:rfc822;remoteuser@isi.edu      Final-Recipient:rfc822;remoteuser@isi.edu      Action: failed      Status: 5.7.1 (Delivery not authorized, message refused)      Diagnostic-Code: smtp;        551 Forwarding to remote hosts disabled        Select another host to act as your forwarder      Remote-MTA: dns; dbc.mtview.ca.us      --JAA13167.773673707/YMIR.CLAREMONT.EDU      content-type: message/rfc822      [original message goes here]      --JAA13167.773673707/YMIR.CLAREMONT.EDU--   Note that in order to reduce clutter the reporting MTA has omitted   enhanced status code information from the diagnostic-code fields it   has generated.7.  Security Considerations   Additional detail in server responses axiomatically provides   additional information about the server.  It is conceivable that   additional information of this sort may be of assistance in   circumventing server security.  The advantages of provides additional   information must always be weighed against the security implications   of doing so.Freed                       Standards Track                     [Page 5]

RFC 2034               SMTP Enhanced Error Codes            October 19968.  References   [RFC-821]        Postel, J., "Simple Mail Transfer Protocol",RFC 821,        August, 1982.  (August, 1982).   [RFC-1869]        Rose, M., Stefferud, E., Crocker, C., Klensin, J., Freed,        N., "SMTP Service Extensions",RFC 1869, November, 1995.   [RFC-1893]        Vaudreuil, G., "Enhanced Mail System Status Codes",RFC1893, January, 1996.   [RFC-1894]        Moore, K., Vaudreuil, G., "An Extensible Message Format        for Delivery Status Notifications",RFC 1894, January,        1996.9.  Author Address   Ned Freed   Innosoft International, Inc.   1050 East Garvey Avenue South   West Covina, CA 91790   USA    tel: +1 818 919 3600           fax: +1 818 919 3614    email: ned@innosoft.comFreed                       Standards Track                     [Page 6]

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