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INFORMATIONAL
Network Working Group                                         C. MalamudRequest for Comments: 1529                 Internet Multicasting ServiceObsoletes:1486                                                  M. RoseCategory: Informational                     Dover Beach Consulting, Inc.                                                            October 1993Principles of Operation for the TPC.INT Subdomain:Remote Printing -- Administrative PoliciesStatus of this Memo   This memo provides information for the Internet community.  It does   not specify an Internet standard.  Distribution of this memo is   unlimited.Introduction   This document defines the administrative policies for the operation   of remote printer facilities within the context of the tpc.int   subdomain.  The document describes different approaches to resource   recovery for remote printer server sites and includes discussions of   issues pertaining to auditing, security, and denial of access.   The technical procedures for remote printing are defined in [1]. The   general principles of operation for the tpc.int subdomain are defined   in [2].  An overview of the remote printing facility is returned when   electronic mail is sent to tpc-faq@town.hall.org.Overview of Remote Printing in the TPC.INT Subdomain   The remote printing facility allows a user to image documents on a   remote printer, defined as a G3-compatible facsimile device connected   to the public telephone network.  The user sends electronic mail to   an address which includes the phone number associated with the target   G3-compatible facsimile device.  Using the Domain Name System, the   Internet message-handling infrastructure routes the message to a   remote printer server, which provides access to devices within a   specified range of the telephone system numbering plan.  The message   is imaged on the target remote printer and an acknowledgement is sent   back to the initiator of the message.   The remote printing facility is concerned with outreach, integrating   the e-mail and G3-compatible facsimile communities into a common   communications environment. By providing easy access to remote   printing recipients, enterprise-wide access is enhanced, regardless   of the kind of institution (e.g., commercial, educational, or   government), or the size of institution (e.g., global, regional, orMalamud & Rose                                                  [Page 1]

RFC 1529       Remote Printing -- Administrative Policies   October 1993   local).  Remote printing allows an organization to make it easier for   electronic mail users to communicate with the personnel in the   organization who are users of G3-compatible facsimile but not e-mail,   providing a valuable bridge between the two types of technology.Models of Operation for Remote Printing Servers   Remote printer servers in the tpc.int subdomain consume resources   that are typically recovered from neither the initiator nor the   recipient of the remote printing service.  Owing to a lack of   widespread authentication facilities in the Internet and connected   message handling domains, it is not currently possible to identify   the initiator with certainty.  Since the request was not initiated by   the recipient, it is inappropriate for a remote printer gateway to   accept a request and then attempt to charge the receiver of the   message before imaging the document on the remote printer.   Several models of resource recovery for remote printer operation are   possible in the tpc.int subdomain:      Community Library Model      Neighborhood Grocery Model      Local Newspaper Model   In the Community Library model, an organization would register a   remote printer gateway willing to place calls to all devices located   within the organization's telephone system.  Other operators may   determine that the costs of servicing the immediate vicinity (or even   a larger area) are minimal and register to serve a portion of the   telephone address space as a community service.   The Community Library model can apply to a neighborhood, or to an   organization such as a government R&D Center, a university, or a   corporation.  The library model does not recover costs from the   particpants, but runs the remote printer as a community service.   In the Neighborhood Grocery model, a commercial organization   contracts with specific end users, offering to register their   individual fax numbers in the namespace.  This service bureau model   could be conducted with or without cost recovery from the owner of   the remote printer device.   The Local Newspaper model recovers the resources needed to operate   the remote printer service from a third party not directly connected   with the message exchange. When a document is successfully imaged on   a remote printer, there are two actions that result.  First, a cover   sheet is constructed and prepended to the document imaged on the   remote printer.  Second, a notification is sent back to theMalamud & Rose                                                  [Page 2]

RFC 1529       Remote Printing -- Administrative Policies   October 1993   initiator.  An Internet site running a remote printer server   registered in the tpc.int subdomain is permitted to acknowledge a   sponsor in both cases.   Specifically, up to one-third of the area of the cover sheet may be   used for acknowledgement of the sponsor, and up to 250 bytes of ASCII   text acknowledging the sponsor may be appended to the notification   returned to the initiator.   Any such sponsor acknowledgement is   subject to applicable regulations governing the content and form of   such acknowledgements.   The words "paid advertisement" should be prominently displayed in the   area containing the message if money has changed hands for the   transaction.  If an organization uses the local newspaper model   simply to transmit community service messages, then the words "paid   advertisement" need not be displayed.Auditing and Security   A remote printer server should maintain a log for auditing and   security.  This log may contain at most the following information:      1) the date the message was received;      2) the "From" and "Message-ID" fields;      3) the size of the body;      4) the identity (telephone number) of the printer;      5) any telephony-related information, such as call         duration;      6) any G3-related information, such recipient ID.   This information is the most that can be kept and may be further   limited by legal authority with jurisdiction at the site.   The purpose of the log is to maintain accountability and security.   It is considered a violation of the privacy of the initiator and the   recipient of the remote printer services to divulge such logs unless   required by legal authority with jurisdiction at the site.  In   particular, it is a violation of privacy to divulge, either directly   or indirectly, such information for the compilation of lists for   marketing purposes.   It is permissible, however, to furnish interested parties with   summary reports that indicate the number of calls, average length,   and other summary information provided that such summary information   could not be used to identify individual initiators or recipients or   their calling patterns.  For example, a remote printer gateway might   furnish an interested party with a report of the number of calls per   day and hours logged to a specific local area exchange.Malamud & Rose                                                  [Page 3]

RFC 1529       Remote Printing -- Administrative Policies   October 1993   Remote printer servers operate in a public service capacity and must   strictly respect the privacy of the contents of messages. Unless   required by technical or legal considerations, the content of   messages shall not be monitored or disclosed.Denial of Access   Internet sites registered in the tpc.int subdomain may deny access   based on the source but not the destination of the message.  If an   Internet site feels that it is inappropriate to provide access to a   particular destination, then it should re-register itself   accordingly.   Denial of access based on source should be made only if required by   legal authority with jurisdiction at the site or because of abuse.   In all cases, denial of access should result in a notification   returned to the initiator indicating the policy that was violated.   However, if repeated attempts continue to be made by the source,   repeated notifications are not necessary.  Denial of access should be   distinguished from the inability to provide access.  For example,   improperly formatted messages will prevent access.   Denial of access can occur due to problems in a single message or set   of messages or because of consistent patterns of abuse. Examples of   denial on a single message might include an attempt to transmit an   extremely long document, such as a 100-page memo. Such a document   might violate local policies limiting the number of pages or   transmission time.   A more serious problem is long-term abuse of facilities.  A remote   printer server might choose to impose a usage limit on a daily or   monthly basis.  Such limits should be chosen to balance the desire to   encourage legitimate users with the need to prevent consistent abuse.   At present, it is the responsibility for each Internet site running a   remote printer server to define a local policy for denial of access.   This policy should be based on objective criteria, and those criteria   should be registered with the tpc.int subdomain secretariat at the   e-mail address tpc-admin@town.hall.org.Security Considerations   Security issues are not discussed in this memo.Malamud & Rose                                                  [Page 4]

RFC 1529       Remote Printing -- Administrative Policies   October 1993References   [1] Malamud, C., and M. Rose, "Principles of Operation for the       TPC.INT Subdomain: Remote Printing -- Technical Procedures",RFC1528, Dover Beach Consulting, Inc., Internet Multicasting       Service, October 1993.   [2] Malamud, C., and M. Rose, "Principles of Operation for the       TPC.INT Subdomain: General Principles and Policy",RFC 1530,       Internet Multicasting Service, Dover Beach Consulting, Inc.,       October 1993.Authors' Addresses   Carl Malamud   Internet Multicasting Service   Suite 1155, The National Press Building   Washington, DC 20045   US   Phone: +1 202 628 2044   Fax:   +1 202 628 2042   Email: carl@malamud.com   Marshall T. Rose   Dover Beach Consulting, Inc.   420 Whisman Court   Mountain View, CA  94043-2186   US   Phone: +1 415 968 1052   Fax:   +1 415 968 2510   Email: mrose@dbc.mtview.ca.usMalamud & Rose                                                  [Page 5]

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