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Obsoleted by:1857 INFORMATIONAL
Network Working Group                                        B. StockmanRequest for Comments: 1404                                NORDUnet/SUNET                                                            January 1993A Model for Common Operational StatisticsStatus of the Memo   This memo provides information for the Internet community.  It does   not specify an Internet standard.  Distribution of this memo is   unlimited.Abstract   This memo describes a model for operational statistics in the   Internet.  It gives recommendations for metrics, measurements,   polling periods, storage formats and presentation formats.Acknowledgements   The author would like to thank the members of the Operational   Statistics Working Group of the IETF whose efforts made this memo   possible.Table of Contents1.      Introduction .............................................22.      The Model ................................................52.1     Metrics and Polling Periods ..............................52.2     Format for Storing Collected Data ........................62.3     Reports ..................................................62.4     Security Issues ..........................................63.      Categorization of Metrics ................................73.1     Overview .................................................73.2     Categorization of Metrics Based on Measurement Areas .....73.2.1   Utilization Metrics ......................................73.2.2   Performance Metrics ......................................73.2.3   Availability Metrics .....................................73.2.4   Stability Metrics ........................................83.3     Categorization Based on Availability of Metrics ..........83.3.1   Per Interface Variables Already in Standard MIB ..........83.3.2   Per Interface Variables in Private Enterprise MIB ........93.3.3   Per interface Variables Needing High Resolution Polling ..93.3.4   Per Interface Variables not in any MIB ...................93.3.5   Per Node Variables .......................................93.3.6   Metrics not being Retrievable with SNMP .................103.4     Recommended Metrics .....................................10Stockman                                                        [Page 1]

RFC 1404                 Operational Statistics             January 19933.4.1   Chosen Metrics ..........................................104.      Polling Frequencies .....................................114.1     Variables Needing High Resolution Polling ...............114.2     Variables not Needing High Resolution Polling ...........115.      Pre-Processing of Raw Statistical Data ..................125.1     Optimizing and Concentrating Data to Resources ..........125.2     Aggregation of Data .....................................126.      Storing of Statistical Data .............................136.1     The Storage Format ......................................136.1.1   The Label Section .......................................146.1.2   The Device Section ......................................146.1.3   The Data Section ........................................166.2     Storage Requirement Estimations .........................177.      Report Formats ..........................................187.1     Report Types and Contents ...............................187.2     Contents of the Reports .................................187.2.1   Offered Load by Link ....................................187.2.2   Offered Load by Customer ................................187.2.3   Resource Utilization Reporting ..........................197.2.3.1 Utilization as Maximum Peak Behavior ....................197.2.3.2 Utilization as Frequency Distribution of Peaks ..........198.      Considerations for Future Development ...................208.1     A Client/Server Based Statistical Exchange System .......20   8.2     Inclusion of Variables not in the Internet Standard MIB . 208.3     Detailed Resource Utilization Statistics ................20Appendix A  Some formulas for statistical aggregation ...........21Appendix B  An example ..........................................24   Security Considerations .........................................27   Author's Address ................................................271. Introduction   Today it is not uncommon for many network administrations to collect   and archive network management metrics that indicate network   utilization, growth, and outages.  The primary goal is to facilitate   near-term problem isolation and longer-term network planning within   the organization.  There is also the larger goal of cooperative   problem isolation and network planning between network   administrations.  This larger goal is likely to become increasingly   important as the Internet continues to grow.   There exist a variety of network management tools for the collection   and presentation of network management metrics.  However, different   kinds of measurement and presentation techniques makes it difficult   to compare data between networks.  Plus, there is not common   agreement on what metrics should be regularly collected or how they   should be displayed.Stockman                                                        [Page 2]

RFC 1404                 Operational Statistics             January 1993   There needs to be an agreed-upon model for    1) A minimal set of common network management metrics to satisfy the       goals stated above.    2) Tools for collecting these metrics.    3) A common storage format to facilitate the usage of these data by       common presentation tools.    4) Common presentation formats.   Under this Operational Statistics model, collection tools will   collect and store data in a given format to be retrieved later by   presentation tools displaying the data in a predefined way.  (See   figure below.)Stockman                                                        [Page 3]

RFC 1404                 Operational Statistics             January 1993                     The Operational Statistics Model   (Collection of common metrics, by commonly available tools, stored in   a common format, displayed in common formats by commonly available   presentation tools.)                      !-----------------------!                      !       Network         !                      !---+---------------+---!                         /                 \                        /                   \                       /                     \              --------+------             ----+---------              !     New     !             !    Old     !              !  Collection !             ! Collection !              !     Tool    !             !    Tool    !              !---------+---!             !------+-----!                         \                       !                          \              !-------+--------!                           \             ! Post-Processor !                            \            !--+-------------!                             \             /                              \           /                               \         /                             !--+-------+---!                             !    Common    !                             !  Statistics  !                             !   Database   !                             !-+--------+---!                              /          \                             /            \                            /              \                           /              !-+-------------!                          /               ! Pre-Processor !                         /                !-------+-------!            !-----------+--!                      !            !     New      !              !-------+-------!            ! Presentation !              !     Old       !            !     Tool     !              ! Presentation  !            !---------+----!              !     Tool      !                       \                  !--+------------!                        \                   /                         \                 /                        !-+---------------+-!                        ! Graphical Output  !                        ! (e.g., to paper   !                        ! or X-window)      !                        !-------------------!Stockman                                                        [Page 4]

RFC 1404                 Operational Statistics             January 1993   This memo gives an overview of this model for common operational   statistics. The model defines the gathering, storing and presentation   of network operational statistics and classifies the types of   information that should be available at each network operation center   conforming to this model.   The model defines a minimal set of metrics, how these metrics should   gathered and stored. Finally the model gives recommendations on the   content and the layout of statistical reports making it possible to   easily compare networks statistics between NOCs.   The primary purpose of this model is to define ways and methods on   how NOCs could most effectively share their operational statistics.   One intention with this model is to specify a baseline capability   that NOCs conforming to the this model may support with a minimal   development effort and a minimal ongoing effort.2. The Model   The model defines three areas of interest on which all underlying   concepts are based.        1. The definition of a minimal set of metrics to be gathered        2. The definition of a format for storing collected statistical           data.        3. The definition of methods and formats for generating           reports.   The model indicates that old tools used today could be retrofitted   into the new paradigm. This could be done by providing conversion-   filters between the old and the new environment tools. In this sense   this model intends to advocate the development of public domain   software for use by participating NOCs.   One basic idea with the model is that statistical data stored at one   place could be retrieved and displayed at some other place.2.1 Metrics and Polling Periods   The intention here is to define a minimal set of metrics that easily   could be gathered using standard SNMP based network management tools.   These metrics should hence be available as variables in the Internet   Standard MIB.   If the Internet Standard MIB is changed also this minimal set of   metrics could be reconsidered as there are many metrics viewed asStockman                                                        [Page 5]

RFC 1404                 Operational Statistics             January 1993   important but currently not being defined in the standard MIB.  For   some metrics being highly desirable to collect there are currently no   way to get them into the Internet Standard MIB as these metrics   probably are not possible to retrieve using SNMP.  Tools and methods   in gathering such metrics should be explicitly defined if such   metrics are to be considered. This is, however, outside of the scope   of this memo.2.2 Format for Storing Collected Data   A format for storing data is defined. The intention is to minimize   redundant information by using a single header structure where all   information relevant to a certain set of statistical data is stored.   This header section will give information on when and where the   corresponding statistical data where collected.2.3 Reports   Some basic classes of reports are suggested with regards to different   views of network behavior. For this reason reports on totals of   octets and packets over some period in time are regarded as essential   to give an overall view of the traffic flows in a network.   Differentiation between application and protocols to give ideas on   which type of traffic is dominant is regarded as needed.  Finally   reports on resource utilization are recommended..   Depending on the intention with a report the timeperiod over which it   spans may vary. For capacity planning there may be a need for longer   term reports while in engineering and operation there may be   sufficient with reports on weekly or daily basis.2.4 Security Issues   There are legal, ethical and political concerns of data sharing.   People are concerned about showing data that may make one of the   networks look bad.   For this reason there is a need to insure integrity, conformity and   confidentiality of the shared data. To be useful, the same data must   be collected from all of the involved sites and it must be collected   at the same interval. To prevent vendors from getting an unfair   performance information, certain data must not be made available.Stockman                                                        [Page 6]

RFC 1404                 Operational Statistics             January 19933. Categorization of Metrics3.1 Overview   This section gives a classification of metrics with regard to scope   and easiness of retrieve. A recommendation of a minimal set of   metrics is given. The section also gives some hints on metrics to be   considered for future inclusion when available in the network   management environment. Finally some thoughts on storage requirements   are presented.3.2 Categorization of Metrics Based on Measurement Areas   The metrics used in evaluating network traffic could be classified   into (at least) four major categories:    - Utilization metrics    - Performance metrics    - Availability metrics    - Stability metrics3.2.1. Utilization Metrics   These category describes different aspects of the total traffic being   forwarded through the network. Possible metrics are:    - Total input and output packets and octets.    - Various peak metrics.    - Per protocol and per application metrics.3.2.2 Performance Metrics   These metrics describes the quality of service such as delays and   congestion situations. Possible metrics are:    - RTT metrics on different protocol layers.    - Number of collisions on a bus network    - Number of ICMP Source Quench messages.    - Number of packets dropped.    - etc.3.2.3 Availability Metrics   This could be considered as the long term accessibility metrics on   different protocol layers. Possible metrics are:Stockman                                                        [Page 7]

RFC 1404                 Operational Statistics             January 1993    - Line availability as percentage uptime.    - Route availability    - Application availability3.2.4 Stability Metrics   These metrics describes short term fluctuations in the network which   degrades the service level. Also changes in traffic patterns could be   recognized using these metrics.  Possible metrics are:    - Number of fast line status transitions    - Number of fast route changes (also known as route flapping)    - Number of routes per interface in the tables    - Next hop count stability.    - Short term ICMP behaviors.3.3 Categorization Based on Availability of Metrics   To be able to retrieve metrics the corresponding variables must be   possible to access at every network object being part of the   management domain for which statistics are being collected.   Some metrics are easily retrievable as being defined as variables in   the Internet Standard MIB while other metrics may be retrievable as   being part of some vendor's private enterprise MIB subtree.  Finally   some metrics are considered as impossible to retrieve due to not   being possible to include in the SNMP concept or that the actual   measurement of these metrics would require extensive polling and   hence download the network with management traffic.   The metrics being categorized below could each be judged as an   important metric in evaluating network behaviors.  This list may   serve for reconsider the decisions on which metric to be regarded as   reasonable and desirable to collect. If the availability of below   metrics changes these decisions may change.3.3.1 Per Interface Variables Already in Internet Standard MIB      (thus easy to retrieve)        ifInUcastPkts   (unicast packet in)        ifOutUcastPkts  (unicast packet out)        ifInNUcastPkts  (non-unicasts packet in        ifOutNUcastPkts (non-unicast packet out)        ifInOctets      (octets in)        ifOutOctets     (octets out)        ifOperStatus    (line status)Stockman                                                        [Page 8]

RFC 1404                 Operational Statistics             January 19933.3.2 Per Interface Variables in Internet Private Enterprise MIB      (thus could sometimes be possible to retrieve)        discarded packets in        discarded packets out        congestion events in        congestion events out        aggregate errors        interface resets3.3.3 Per Interface Variables Needing High Resolution Polling      (which is hard due to resulting network load)        interface queue length        seconds missing stats        interface unavailable        route changes        interface next hop count3.3.4 Per Interface Variables not in any MIB      (thus impossible to retrieve using SNMP but possible to include       in a MIB).        link layer packets in        link layer packets out        link layer octets in        link layer octets out        packet interarrival times        packet size distribution3.3.5 Per Node Variables      (not categorized here)        per protocol packets in        per protocol packets out        per protocol octets in        per protocol octets out        packets discarded in        packets discarded out        packet size distribution        sys uptime        poll delta time        reboot countStockman                                                        [Page 9]

RFC 1404                 Operational Statistics             January 19933.3.6 Metrics not being Retrievable with SNMP        delays (RTTs) on different protocol layers        application layer availabilities        peak behavior metrics3.4 Recommended Metrics   A large amount of metrics could be regarded for gathering in the   process of doing network statistics. To facilitate for this model to   reach general consensus there is a need to define a minimal set of   metrics that are both essential and also possible to retrieve in a   majority of today network objects. As an indication of being   generally retrievable the presence in the Internet Standard MIB is   regarded as a mandatory requirement.3.4.1 Chosen Metrics   The following metrics were chosen as desirable and reasonable being   part of the Internet Standard MIB:   For each interface:        ifInOctets      (octets in)        ifOutOctets     (octets out)        ifInUcastPkts   (unicast packets in)        ifOutUcastPkts  (unicast packets out)        ifInNUcastPkts  (non-unicast packets in)        ifOutNUcastPkts (non-unicast packets out)        ifInDiscards    (in discards)        ifOutDiscards   (out discards)        ifOperStatus    (line status)   For each node:        ipForwDatagrams (IP forwards)        ipInDiscards    (IP in discards)        sysUpTime       (system uptime)   All of the above metrics are available in the Internet Standard MIB.   However, there also other metrics which could be recommended such as   the RTT metric which probably never will be in any MIB.  For such   metrics other collection tools than SNMP have to be explicitly   defined. The specification of such tools are outside scope of this   memo.Stockman                                                       [Page 10]

RFC 1404                 Operational Statistics             January 19934. Polling Frequencies   The reason for the polling is to achieve statistics to serve as base   for trend and capacity planning. From the operational data it shall   be possible to derive engineering and management data. It shall be   noted that all polling and saving values below are recommendation and   not mandatory.4.1 Variables Needing High Resolution Polling   To be able to detect peak behaviors it is recommended that a period   of maximum 1 minute (60 seconds) is used in the gathering of traffic   data. The metrics to be gathered at this frequency is:   for each interface        ifInOctets      (octets in)        ifOutOctets     (octets out)        ifInUcastPkts   (unicast packets in)        ifOutUcastPkts  (unicast packets out)   If not possible to gather data at this high polling frequency, it is   recommended that an even multiple of 60 seconds is used. The initial   polling frequency value will be part of the stored statistical data   as described insection 4 below.4.2 Variables not Needing High Resolution Polling   The other part of the recommended variables to be gathered, i.e.,   For each interface:        ifInNUcastPkts  (non-unicast packets in)        ifOutNUcastPkts (non-unicast packets out)        ifInDiscards    (in discards)        ifOutDiscards   (out discards)        ifOperStatus    (line status)   and for each node:        ipForwDatagrams (IP forwards)        ipInDiscards    (IP in discards)        sysUpTime       (system uptime)   These variables could be gathered at a lower polling rate. No   specific polling rate is mentioned but it is recommended that the   period chosen is an even multiple of 60 seconds.Stockman                                                       [Page 11]

RFC 1404                 Operational Statistics             January 19935. Pre-Processing of Raw Statistical Data5.1 Optimizing and Concentrating Data to Resources   To avoid redundant data being stored in commonly available storage   there is a need for processing the raw data. For example if a link is   down there is no need to continuous store a counter that is not   changing. Using variables such as sysUpTime and Line Status there is   the possibility of not continuously storing data collected from links   and nodes where no traffic have been transmitted over some period of   time.   Another aspect of processing is to decouple the data from the raw   interface being polled. The intention should be to convert such data   into the resource being of interest as for example the traffic on a   given link. Changes of interface in a gateway for a given link should   not be visible in the provided data.5.2 Aggregation of Data   A polling period of 1 minute will create the need of aggregating   stored data.  Aggregation here means that over a period with logged   entries, a new aggregated entry is created by taking the first and   last of the previously logged entries over some aggregation period   and compute a new entry.   Not to loose information on the peak values the aggregation also   means that the peak value of the previous aggregation period is   calculated and stored.   This gives below layout of aggregated entries   It is foreseen that over a relatively short period, polled data will   be logged at the tightest polling period (1 minute).  Regularly these   data will be pre-processed into the actual files being provided.   Suggestions for aggregation periods:   Over a        24 hour period        aggregate to 15 minutes,        1 month period        aggregate to 1 hour,        1 year period         aggregate to 1 day   Aggregation is the computation of new average and maximum values for   the aggregation period based on the previous aggregation period data.   For each aggregation period the maximum, and average values are   computed and stored. Also other aggregation period could be chosenStockman                                                       [Page 12]

RFC 1404                 Operational Statistics             January 1993   when needed. The chosen aggregation period value will be stored   together with the aggregated data as described below.6. Storing of Statistical Data   This section describes a format for storing of statistical data.  The   goal is to facilitate for a common set of tools for the gathering,   storing and analysis of statistical data. The format is defined with   the intention to minimize redundant information and by this minimize   required storage. If a client server based model for retrieving   remote statistical data is later being developed, the specified   storage format should be possible to used as the transmission   protocol.   The format is built up by three different sections within the   statistical storage, a label section, a device section and a data   section. The label section gives the start and end times for a given   data section as well as the file where the actual data is stored.   The device section specifies what is being logged in the   corresponding data section.   To facilitate for multiple data sections within one log-file, label   sections, device sections and data sections may occur more than once.   Each section type is delimited by a BEGIN-END pair.  Label and device   sections could either be stored directly in the data-file or as   separate files where the corresponding data-file is pointed out by   the data-file entry in the label section.   A data section must correspond to exactly one label section and one   device section.  If more label sections and device sections each data   section will belong to the label section and device section   immediately prepending the data section if these sections are stored   within the data-file. How files are physically arranged is outside   the scope of the document.6.1 The Storage Format    stat-data ::=    <label-section><FS><device-section><FS><data-section><FS>    [<device-section><FS><data-section><FS>]    FS ::= "," | <LF> | <LF> # any text here <LF>   The file must start with a label specification followed by a device   specification followed by a data section. If the storing of logged   data is for some reason interrupted a new label specification should   be inserted when the storing is restarted. If the device being logged   is changed this should be indicated as a new label and a new deviceStockman                                                       [Page 13]

RFC 1404                 Operational Statistics             January 1993   specification.   It shall here be noted that the actual physical storage of data is a   local decision and can vary a lot. There can be one data-file per   interface or multiple interfaces logged within the same data-file.   Label and device sections may be stored in a separate file as well as   within the data-file.6.1.1 The Label Section    label-section ::=  "BEGIN_LABEL"  <FS>                       <start_time>   <FS>                       <stop_time>    <FS>                       <data_file>    <FS>                       "END_LABEL"    start-time  ::= <time-string>    end-time    ::= <time-string>    file-name   ::= <ascii-string>    time-string ::= <year><month><day><hour><minute><second>    year        ::= <digit><digit><digit><digit>    month       ::= 01 | ... | 12    hour        ::= 00 | ... | 23    minute      ::= 00 | ... | 59    second      ::= 00 | ... | 59    digit       ::=  0 | ... | 9    ascii-string ::= same as MIB II definition of <ascii-string>   The times defines start and stop times for the related set of logged   data. The time is in UTC.6.1.2 The Device Section    device-section ::= "BEGIN_DEVICE" <FS>                       <device-field> <FS>                       "END_DEVICE"    device-field   ::= <networkname><FS><routername><FS><linkname><FS>                       <bw-value><FS><bw-sort><FS><proto-type><FS>                       <proto-addr><FS><time-zone><FS><tag-table>                       [<tag-table>]    networkname    ::= <ascii-string>    routername     ::= <fully qualified domain name>    linkname       ::= <ascii-string>Stockman                                                       [Page 14]

RFC 1404                 Operational Statistics             January 1993    bw-value       ::= <actual bandwidth value>    bw-sort        ::= "bps" | "Kbps" | "Mbps" | "Gbps" | "Tbps"    proto-type     ::= "IP" | "DECNET" | "X.25" | "CLNS"    proto-addr     ::= <network-address depending on proto-type>    timezone       ::= <"+" | "-"><00 | ... | 12><00 | 30>    tag-table      ::= <tag><FS><tag-class><FS><variable-field>                       [<FS><variable-field>]    tag-class      ::= "total" | "peak"    variable-field ::= <variable-name> <FS> <initial-polling-period><FS>                       <aggregation-period>    tag            ::= <ascii-string>    variable-name  ::= <ascii-string>    initial-polling-period ::= <digit>[<digit>]    aggregation-period     ::= <digit>[<digit>]   The network name is a human readable string indicating to which   network the logged data belong.   The routername is the fully qualified name relevant for the network   architecture where the router is installed.   The linkname is a human readable string indicating the the   connectivity of the link where from the logged data is gathered.   The bandwidth should be the numerical value followed by the sort   being used. Valid sorts are bps, Kbps, Mbps, Tbps.   The prototype filed describes to which network architecture the   interface being logged is connected. Valid types are IP, DECNET, X.25   and CLNP.   The network address is the unique numeric address of the interface   being logged. The actual form of this address is dependent of the   protocol type as indicated in the proto-type field. For Internet   connected interfaces the "three-dot" notation should be used.   The time-zone indicates the timedifference that should be added to   the timestamp in the datasection to give the local time for the   logged interface.   The tag-table lists all the variables being polled. Variable names   are the fully qualified Internet MIB names. The table may contain   multiple tags. Each tag must be associated with only one polling and   aggregation period. If variables are being polled or aggregated at   different periods one separate tag in the table has to be used for   each period.Stockman                                                       [Page 15]

RFC 1404                 Operational Statistics             January 1993   As variables may be polled with different polling periods within the   same set of logged data, there is a need to explicitly associate a   polling period with each variable. After being processed the actual   period covered may have changed as compared to the initial polling   period and this should be noted in the aggregation period field.  The   initial polling period and aggregation period should be given in   seconds.   As aggregation also means the computation of the max value for the   previously polled data, the aggregation process have to extend the   tag table to include these maximum values. This could be done in   different ways. The variable field for the aggregated variables is   extended to also include the peak values from the previous period.   Another possibility is to create new tags for the peak values. To be   able to differentiate between polled raw data, aggregated total and   aggregated peak values some kind of unique naming of such entities   has to be implemented.6.1.3 The Data Section    data-section    ::= "BEGIN_DATA"<FS>                        <data-field><LF>                        "END_DATA"    data-field      ::= <timestamp><FS><tag><FS>                        <poll-delta><FS><delta-val>                        [<FS><delta-val>]    poll-delta  ::= <digit> [<digit>]    tag         ::= <ascii-string>    delta-value ::= <digit> [<digit>]    timestamp   ::= <year><month><day><hour><minute><second>    year        ::= <digit><digit><digit><digit>    month       ::= 01 | ... | 12    hour        ::= 00 | ... | 23    minute      ::= 00 | ... | 59    second      ::= 00 | ... | 59    digit       ::=  0 | ... | 9   The datafield contains the polled data from a set of variables as   defined by the corresponding tag field. Each data field begins with   the timestamp for this poll followed by the tag defining the polled   variables followed by a polling delta value giving the period of time   in seconds since the previous poll. The variable values are stored as   delta values for counters and as absolute values for non-counter   values such as OperStatus. The timestamp is in UTC and the time-zone   field in the device section is used to compute the local time for the   device being logged.Stockman                                                       [Page 16]

RFC 1404                 Operational Statistics             January 19936.2 Storage Requirement Estimations   The header sections are not counted in this example.  Assuming the   the maximum polling intensity is used for all the 12 recommended   variables and assuming the size in ascii of each variable is 8 bytes   will give the below calculations based on one year of storing and   aggregating statistical data.   Assuming that data is saved according to the below scheme        1 minute non-aggregated           saved 1 day.        15 minute aggregation period      saved 1 week.        1 hour aggregation period         saved 1 month.        1 day aggregation period          saved 1 year.   this will give:   Size of one entry for each aggregation period:                                 Aggregation periods                      1 min       15 min      1 hour     1 day    Timestamp           14          14          14         14    Tag                  5           5           5          5    Poll-Delta           2           3           4          5    Total values        96          96          96         96    Peak values          0          96         192        288    Field separators    14          28          42         56    Total entry size   131         242         353        464   For each day 60*24 = 1440 entries with a total size of 1440*131 = 187   Kbytes.   For each weak 4*24*7 = 672 entries are stored with a total size of   672*242 = 163 Kbytes   For each month 24*30 = 720 entries are stored with a total size of   720*353 = 254 Kbytes   For each year 365 entries are stored with a total size of 365*464 =   169 Kbytes.   Grand total estimated storage for during one year = 773 Kbytes.Stockman                                                       [Page 17]

RFC 1404                 Operational Statistics             January 19937. Report Formats   This section suggest some report formats and defines the metrics to   be used in such reports.7.1 Report Types and Contents   There is the longer term needs for monthly and yearly reports showing   the long term tendencies in the network. There are the short term   weekly reports giving indications on the medium term changes in the   network behavior which could serve as input in the medium term   engineering approach.  Finally there is the daily reports giving   instantaneous overviews needed in the daily operations of a network.   These reports should give information on:      Offered Load              Total traffic at external interfaces.      Offered Load              Segmented by "Customer".      Offered Load              Segmented protocol/application.      Resource Utilization      Link/Router.7.2 Contents of the Reports7.2.1 Offered Load by Link    Metric categories: input  octets  per external interface                       output octets  per external interface                       input  packets per external interface                       output packets per external interface   The intention is to visualize the overall trend of network traffic on   each connected external interface. This could be done as a bar-chart   giving the totals for each of the four metric categories.  Based on   the time period selected this could be done on a hourly, daily,   monthly or yearly basis.7.2.2 Offered Load by Customer    Metric categories: input  octets  per customer                       output octets  per customer                       input  packets per customer                       output packets per customer   The recommendation is here to sort the offered load (in decreasing   order) by customer. Plot the function F(n), where F(n) is percentage   of total traffic offered to the top n customers or the function f(n)   where f is the percentage of traffic offered by the n'th rankedStockman                                                       [Page 18]

RFC 1404                 Operational Statistics             January 1993   customers.   The definition of what should be meant by a customer has to be done   locally at the site where the statistics are being gathered.   The cumulative could be useful as an overview of how the traffic is   distributed among users since it enables to quickly pick off what   fraction of of the traffic comes from what number of "users."   A method of displaying both average and peak-behaviors in the same   bar-diagram is to compute both the average value over some period and   the peak value during the same period. The average and peak values   are then displayed in the same bar.7.2.3 Resource Utilization Reporting7.2.3.1 Utilization as Maximum Peak Behavior   The link utilization is used to capture information on network   loading.  The polling interval must be small enough to be significant   with respect to variations in human activity since this is the   activity that drives loading in network variation. On the other hand,   there is no need to make it smaller than an interval over which   excessive delay would notably impact productivity. For this reason 30   minutes is a good estimate the time at which people remain in one   activity and over which prolonged high delay will affect their   productivity.  To track 30 minute variations, there is a need to   sample twice as frequently, i.e., every 15 minutes. Using above   recommended polling period of 10 minutes this will hence be   sufficient to capture variations in utilizations.   A possible format for reporting utilizations seen as peak behaviors   is to use a method of combining averages and peak measurements onto   the same diagram. Compare for example peak-meters on audio-equipment.   If for example a diagram contains the daily totals for some period,   then the peaks would be the most busy hour during each day. If the   diagram was totals on hourly basis then the peak would be the maximum   10 minutes period for each hour.   By combining the average and the maximum values for a certain   timeperiod it will be possible to detect line utilization and   bottlenecks due to temporary high loads.7.2.3.2 Utilization Visualized as a Frequency Distribution of Peaks   Another way of visualizing line utilization is to put the 10 minutes   samples in a histogram showing the relative frequency among the   samples vs. the load.Stockman                                                       [Page 19]

RFC 1404                 Operational Statistics             January 19938. Considerations for Future Development   This memo is the first effort in formalizing a common basis for   operational statistics. One major guideline in this work has been to   keep the model simple to facilitate for vendors and NOCs to easily   integrate this model in their operational tools.   There are, however, some ideas that could be progressed further to   expand the scope and usability of the model.8.1 A Client/Server Based Statistical Exchange System   A possible way of development could be the definition of a   client/server based architecture for providing Internet access to   operational statistics. Such an architecture envisions that each NOC   should install a server who provides locally collected information in   a variety of forms for clients.   Using a query language the client should be able to define the   network object, the interface, the metrics and the time period to be   provided.  Using a TCP based protocol the server will transmit the   requested data.  Once these data is received by the client they could   be processed and presented by a variety of tools needed. One   possibility is to have an X-Window based tool that displays defined   diagrams from data, supporting such types of diagrams being feed into   the X-window tool directly from the statistical server. Another   complementary method would be to generate PostScript output to be   able to print the diagrams. In all cases there should be the   possibility to store the retrieved data locally for later processing.8.2 Inclusion of Variables not in the Internet Standard MIB   As has been pointed out above in the categorization of metrics there   are metrics which certainly could have been recommended if being   available in the Internet Standard MIB. To facilitate for such   metrics to be part of the set of recommended metrics it will be   necessary to specify a subtree in the Internet Standard MIB   containing variables judged necessary in the scope of performing   operational statistics.8.3 Detailed Resource Utilization Statistics   One area of interest not covered in the above description of metrics   and presentation formats is to present statistics on detailed views   of the traffic flows. Such views could include statistics on a per   application basis and on a per protocol basis. Today such metrics are   not part of the Internet Standard MIB. Tools like the NSF NNStat are   being used to gather information of this kind. A possible way toStockman                                                       [Page 20]

RFC 1404                 Operational Statistics             January 1993   achieve such data could be to define a NNStat MIB or to include such   variables in the above suggested operational statistics MIB subtree.APPENDIX A    Some formulas for statistical aggregation    The following naming conventions are being used:        For poll values poll(n)_j        n = Polling or aggregation period        j = Entry number    poll(900)_j is thus the 15 minute total value.        For peak values peak(n,m)_j        n = Period over which the peak is calculated        m = The peak period length        j = Entry number    peak(3600,900)_j is thus the maximum 15 minute period calculated                     over 1 hour.    Assume a polling over 24 hour period giving 1440 logged entries.    =========================    Without any aggregation we have        poll(60)_1        ......        poll(60)_1439    ========================    15 minute aggregation will give 96 entries of total values        poll(900)_1        ....        poll(900)_96                      j=(n+14)Stockman                                                       [Page 21]

RFC 1404                 Operational Statistics             January 1993        poll(900)_k = SUM  poll(60)_j  n=1,16,31,...1425                      j=n              k=1,2,....,96       There will also be 96 1 minute peak values.                        j=(n+14)       peak(900,60)_k = MAX poll(60)_000j  n=1,16,31,....,1425                        j=n                k=1,2,....,96    =======================    Next aggregation step is from 15 minute to 1 hour.    This gives 24 totals                           j=(n+3)       poll(3600)_k = SUM  poll(900)_j  n=1,5,9,.....,93                           j=n          k=1,2,....,24    and 24 1 minute peaks calculated over each hour.                          j=(n+3)       peak (3600,60)_k = MAX  peak(900,60)_j  n=1,5,9,.....,93                          j=n                  k=1,2,....24    and finally 24 15 minute peaks calculated over each hour.                         j=(n+3)       peak (3600,900) = MAX poll(900)_j  n=1,5,9,.....,93                         j=n    ===================    Next aggregation step is from 1 hour to 24 hour    For each day with 1440 entries as above this will give                        j=(n+23)Stockman                                                       [Page 22]

RFC 1404                 Operational Statistics             January 1993        poll(86400)_k = SUM  poll(3600)_j  n=1,25,51,.......                        j=n                k=1,2............                             j=(n+23)        peak(86400,60)_k   = MAX peak(3600,60)_j  n=1,25,51,....                             j=n                  k=1,2.........            which gives the busiest 1 minute period over 24 hours.                             j=(n+23)        peak(86400,900)_k  = MAX peak(3600,900)_j  n=1,25,51,....                             j=n                   k=1,2,........            which gives the busiest 15 minute period over 24 hours.                             j=(n+23)        peak(86400,3600)_k = MAX poll(3600)_j  n=1,25,51,....                             j=n               k=1,2,........            which gives the busiest 1 hour period over 24 hours.    ===================   There will probably be a difference between the three peak values in   the final 24 hour aggregation. Smaller peak period will give higher   values than longer, i.e., if adjusted to be numerically comparable.    poll(86400)/3600 < peak(86400,3600) < peak(86400,900)*4           < peak(86400,60)*60Stockman                                                       [Page 23]

RFC 1404                 Operational Statistics             January 1993APPENDIX B    An example    Assuming below data storage:    BEGIN_DEVICE        ....       UNI-1,total,ifInOctet,      60, 60,ifOutOctet,      60, 60       BRD-1,total,ifInNUcastPkts,300,300,ifOutNUcastPkts,300,300       ....    which gives    BEGIN_DATA       19920730000000,UNI-1,60, val1-1,val2-1       19920730000060,UNI-1,60, val1-2,val2-2       19920730000120,UNI-1,60, val1-3,val2-3       19920730000180,UNI-1,60, val1-4,val2-4       19920730000240,UNI-1,60, val1-5,val2-5       19920730000300,UNI-1,60, val1-6,val2-6       19920730000300,BRD-1,300, val1-7,val2-7       19920730000360,UNI-1,60, val1-8,val2-8       ...    Aggregation to 15 minutes gives    BEGIN_DEVICE        ....        UNI-1,total,ifInOctet,      60,900,ifOutOctet,      60,900        BRD-1,total,ifInNUcastPkts,300,900,ifOutNUcastPkts,300,900        UNI-2,peak, ifInOctet,      60,900,ifOutOctet,      60,900        BRD-2,peak, ifInNUcastPkts,300,900,ifOutNUcastPkts,300,900        ....    where UNI-1 is the 15 minute total          BRD-1 is the 15 minute total          UNI-2 is the 1 minute peak over 15 minute (peak = peak(1))          BRD-2 is the 5 minute peak over 15 minute (peak = peak(1))    which gives    BEGIN_DATA       19920730000900,UNI-1,900, tot-val1,tot-val2       19920730000900,BRD-1,900, tot-val1,tot-val2       19920730000900,UNI-2,900, peak(1)-val1,peak(1)-val2Stockman                                                       [Page 24]

RFC 1404                 Operational Statistics             January 1993       19920730000900,BRD-2,900, peak(1)-val1,peak(1)-val2       19920730001800,UNI-1,900, tot-val1,tot-val2       19920730001800,BRD-1,900, tot-val1,tot-val2       19920730001800,UNI-2,900, peak(1)-val1,peak(1)-val2       19920730001800,BRD-2,900, peak(1)-val1,peak(1)-val2       ......    Next aggregation step to 1 hour generates:    BEGIN_DEVICE        ....       UNI-1,total,ifInOctet,      60,3600,ifOutOctet,      60,3600       BRD-1,total,ifInNUcastPkts,300,3600,ifOutNUcastPkts,300,3600       UNI-2,peak,ifInOctet,       60,3600,ifOutOctet,      60,3600       BRD-2,peak,ifInNUcastPkts, 300, 900,ifOutNUcastPkts,300, 900       UNI-3,peak,ifInOctet,      900,3600,ifOutOctet,     900,3600       BRD-3,peak,ifInNUcastPkts, 900,3600,ifOutNUcastPkts,900,3600    where    UNI-1 is the one hour total    BRD-1 is the one hour total    UNI-2 is the  1 minute peak over 1 hour (peak of peak = peak(2))    BRD-2 is the  5 minute peak over 1 hour (peak of peak = peak(2))    UNI-3 is the 15 minute peak over 1 hour (peak = peak(1))    BRD-3 is the 15 minute peak over 1 hour (peak = peak(1))    which gives    BEGIN_DATA       19920730003600,UNI-1,3600, tot-val1,tot-val2       19920730003600,BRD-1,3600, tot-val1,tot-val2       19920730003600,UNI-2,3600, peak(2)-val1,peak(2)-val2       19920730003600,BRD-2,3600, peak(2)-val1,peak(2)-val2       19920730003600,UNI-3,3600, peak(1)-val1,peak(1)-val2       19920730003600,BRD-3,3600, peak(1)-val1,peak(1)-val2       19920730007200,UNI-1,3600, tot-val1,tot-val2       19920730007200,BRD-1,3600, tot-val1,tot-val2       19920730007200,UNI-2,3600, peak(2)-val1,peak(2)-val2       19920730007200,BRD-2,3600, peak(2)-val1,peak(2)-val2       19920730007200,UNI-3,3600, peak(1)-val1,peak(1)-val2       19920730007200,BRD-3,3600, peak(1)-val1,peak(1)-val2       ......    Finally aggregation step to 1 day generates:    UNI-1,total,ifInOctet,60,86400,ifOutOctet,60,86400Stockman                                                       [Page 25]

RFC 1404                 Operational Statistics             January 1993    BRD-1,total,ifInNUcastPkts,300,86400,ifOutNUcastPkts,300,86400    UNI-2,peak,ifInOctet,60,86400,ifOutOctet,60,86400    BRD-2,peak,ifInNUcastPkts,300,900,ifOutNUcastPkts,300,900    UNI-3,peak,ifInOctet,900,86400,ifOutOctet,900,86400    BRD-3,peak,ifInNUcastPkts,900,86400,ifOutNUcastPkts,900,86400    UNI-4,peak,ifInOctet,3600,86400,ifOutOctet,3600,86400    BRD-4,peak,ifInNUcastPkts,3600,86400,ifOutNUcastPkts,3600,86400    where    UNI-1 is the 24 hour total    BRD-1 is the 24 hour total    UNI-2 is the  1 minute peak over 24 hour        (peak of peak of peak = peak(3))    UNI-3 is the 15 minute peak over 24 hour (peak of peak = peak(2))    UNI-4 is the  1 hour   peak over 24 hour (peak = peak(1))    BRD-2 is the  5 minute peak over 24 hour        (peak of peak of peak = peak(3))    BRD-3 is the 15 minute peak over 24 hour (peak of peak = peak(2))    BRD-4 is the  1 hour   peak over 24 hour (peak = peak(1))    which gives    BEGIN_DATA       19920730086400,UNI-1,86400, tot-val1,tot-val2       19920730086400,BRD-1,86400, tot-val1,tot-val2       19920730086400,UNI-2,86400, peak(3)-val1,peak(3)-val2       19920730086400,BRD-2,86400, peak(3)-val1,peak(3)-val2       19920730086400,UNI-3,86400, peak(2)-val1,peak(2)-val2       19920730086400,BRD-3,86400, peak(2)-val1,peak(2)-val2       19920730086400,UNI-4,86400, peak(1)-val1,peak(1)-val2       19920730086400,BRD-4,86400, peak(1)-val1,peak(1)-val2       19920730172800,UNI-1,86400, tot-val1,tot-val2       19920730172800,BRD-1,86400, tot-val1,tot-val2       19920730172800,UNI-2,86400, peak(3)-val1,peak(3)-val2       19920730172800,BRD-2,86400, peak(3)-val1,peak(3)-val2       19920730172800,UNI-3,86400, peak(2)-val1,peak(2)-val2       19920730172800,UNI-3,86400, peak(2)-val1,peak(2)-val2       19920730172800,UNI-4,86400, peak(1)-val1,peak(1)-val2       19920730172800,BRD-4,86400, peak(1)-val1,peak(1)-val2       ......Stockman                                                       [Page 26]

RFC 1404                 Operational Statistics             January 1993Security Considerations   Security issues are discussed inSection 2.4.Author's Address   Bernhard Stockman   NORDUnet/SUNET NOC   Royal Institute of Technology   Drottning Kristinas Vag 37B   S-100 44 Stockholm, Sweden   Phone:  +46 8 790-6519   Fax  :  +46 8 241-179   Email:  boss@sunet.seStockman                                                       [Page 27]

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