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INFORMATIONAL
Network Working Group                                         J. CurranRequest for Comments: 1355                                         NNSCFYI: 15                                                       A. Marine                                                                    SRI                                                            August 1992Privacy and Accuracy Issues in Network Information CenterDatabasesStatus of This Memo   This memo provides information for the Internet community.  It does   not specify an Internet standard.  Distribution of this memo is   unlimited.Abstract   This document provides a set of guidelines for the administration and   operation of public Network Information Center (NIC) databases.  The   purpose is to formalize procedures for the responsible handling of   the personal and organizational information maintained by NICs in   publically accessible databases, and to improve the accuracy and   accessibility of such data where appropriate.Acknowledgments   This document is based upon the work of the Network Information   Services Infrastructure (NISI) working group in the User Services   Area of the IETF.  Thanks are due to the members of this working   group who contributed ideas and comments, especially to Glee Cady   (University of Michigan) for her significant contributions.  Special   thanks are also extended to Steve Crocker (TIS) for his guidance in   this area.  Due to the natural overlap between NIC databases and   public user directories, this document also references concepts   contained in the North American Directory Forum's (NADF) "User Bill   of Rights for Entries and Listings in the Public Directory" (RFC1295).1. Purpose   The purpose of this document is to consider the privacy and accuracy   issues that result from many NIC databases being publicly accessible.   This document considers only generic concerns about such systems; it   intentionally does not make recommendations for specific databases on   the Internet.  Clearly, it is the responsibility of each NIC to   determine what procedures should apply for each of its databases.   The document discusses the obligations a NIC that maintains such aCurran & Marine                                                 [Page 1]

RFC 1355         Privacy and Accuracy in NIC Databases       August 1992   database has towards those about whom data appears in the database.   These obligations apply to database entries that contain information   that is publically accessible to Internet users.2. Background and Organization   In fulfilling the functions of a Network Information Center, each NIC   needs to collect and distribute a variety of information about the   network it serves.  Much of the information handled by a NIC is   "directory" information that provides pointers to people,   organizations, and resources throughout a network.  The use of   publically accessible databases to disseminate such data is seen as   beneficial to the Internet because it allows efficient information   retrieval by users, Network Operation Centers (NOCs), and other NICs.   This document is organized into two parts.  The first part contains   recommendations for preventing unauthorized disclosure of information   in NIC databases.  The second part recommends formal accuracy   guidelines for NIC databases.3. NIC Database Privacy   The existence of publically accessible databases brings up a number   of significant questions regarding controls over the gathering and   distribution of the data.  It is important that these concerns are   addressed prior to the wide-scale deployment of a public NIC database   or a NIC risks having to retrofit an established system to formal   guidelines regarding such controls when they are finally available.   For each publically accessible database that a NIC manages, the NIC   needs to provide a clear statement of the purpose of the database,   the types of information it contains, and the privacy policy that   applies to the information stored within it.  In general, this policy   should inform people or organizations listed in the database of the   content and purpose of their database entries.  Specifically, the   privacy policy should:      1) Describe why the NIC needs the information and how it will use         the information.      2) List of all the information being stored in an entry.      3) Detail which information will be made available outside of the         NIC, to whom it will be made available, and for what purpose.      4) Provide for notification of any person or organization added         to the database at the request of a third party.Curran & Marine                                                 [Page 2]

RFC 1355         Privacy and Accuracy in NIC Databases       August 1992      5) Explain how to have the information changed or updated.      6) Explain how to get information removed from the database,         including any references to one's information in another's         database entry.      7) Explain the consequences of removing information from the         database and of failing to provide all or part of the         information a NIC requests.   The privacy policy enables people to make informed decisions   regarding which information to supply for a given NIC database.  Any   information supplied should treated in a manner consistent with the   current privacy policy.  If a NIC makes a database available in its   entirety to another organization, the NIC should also provide that   organization with a copy of the current privacy policy for the   database.4. NIC Database Accuracy   The value of any NIC database is dependent on the accuracy and   timeliness of its contents.  Any database not being maintained well   can create major difficulties for those using it and for those people   and organizations listed.   For each publically accessible database that a NIC operates, the NIC   should have a clear statement that describes the process that the NIC   uses to maintain accuracy in the database.  This statement could be   combined with the privacy statement described above for sake of   administrative convenience.   The accuracy statement informs potential participants in the database   of the precautions taken by the NIC to ensure accurate information.   Any information supplied should be treated in a manner consistent   with the current accuracy policy.  If a NIC makes a database   available in its entirety to another organization, the NIC should   also provide that organization with a copy of the current accuracy   policy for the database.   The accuracy statement should:      1) Allow an individual or organization access to its own         database entry, including private fields, for the purpose         of correcting errors.      2) Allow an individual or organization to correct any errors         that occur in its database entry.Curran & Marine                                                 [Page 3]

RFC 1355         Privacy and Accuracy in NIC Databases       August 1992      3) Inform an individual or organization when information about         them appears in an entry belonging to another party, so         that the individual or organization can review that         information and have the opportunity to submit corrections.      4) Change information in an entry only at the request of or         with the approval of the individual or organization         about which the entry applies.      5) Encourage an individual or organization to report any errors         that occur in the database entries of others.      6) Provide for a "date of last review" for each entry in the         database; this would reflect the date that the entry was         last checked by the owner for accuracy.      7) Describe any and all practices used by the NIC to confirm         data prior to inclusion in the database.      8) State the data backup procedures in use for this database.5. Security Considerations   This memo briefly considers the security aspects of information in   NIC databases.  This memo should revisited as security infrastructure   becomes more developed in the Internet.6. Authors' Addresses   John Curran   NSF Network Service Center (NNSC)   10 Moulton Street   Cambridge, MA 02138   Phone: (617) 873-3400   EMail: jcurran@nnsc.nsf.net   April N. Marine   SRI International   Network Information Systems Center   333 Ravenswood Avenue, EJ294   Menlo Park, CA  94025-3493   Phone: (415) 859-5318   EMail: april@nisc.sri.comCurran & Marine                                                 [Page 4]

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