Privacy Policy

Approved by the Paducah Convention & Visitors Bureau Board of Directors, June 20, 2025.

The Paducah Convention & Visitors Bureau ("PCVB," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, www.paducah.travel (the "Site").

1. Information We Collect

When you interact with our Site, we may collect the following information:

• Personal Information: Such as your name, email address, and phone number when you voluntarily provide it through forms or newsletter sign-ups.
• Usage Data: Including your IP address, browser type, operating system, pages visited, and the dates/times of your visits. This data is collected automatically through tools like Google Analytics to help us understand how visitors use our Site.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, analyze Site usage, and assist in our marketing efforts. You can control cookie settings through your browser preferences.

2. How We Use Your Information

We use the collected information to:

• Respond to your inquiries and provide customer support.
• Send you newsletters and promotional materials, if you've opted in.
• Analyze Site usage to improve our content and user experience.
• Comply with legal obligations and protect our legal rights.

3. Sharing Your Information 

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who assist us in operating our Site and conducting our business, such as email marketing services.
• Legal Requirements: If required by law or in response to valid requests by public authorities.

4. Your Choices and Rights

You have the right to:

• Access and update your personal information.
• Opt out of receiving marketing communications.
• Delete your personal information, subject to legal obligations.

To exercise these rights, please contact us at liz@paducah.travel.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

6. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.

7. Children's Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Paducah Convention & Visitors Bureau
128 Broadway Street
Paducah, KY 42001
liz@paducah.travel
270-443-8783

Note: This Privacy Policy is intended to comply with applicable laws and regulations, including the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR), where applicable.