Read our marketer’s guide to brand awareness and see how you – like Coke – can use the power of recognition to inspire sales.
Ninety-four percent of the world’s population recognizes theCoca-Cola logo.
That is an awesome statistic, but at the same time, it’s not surprising.
The Coke company is an icon. Just a split-second glimpse of the white curly font and banner against the bold red background is enough to fire up the brain’s recognition engine. But there is something deeper going on. It’s called brand awareness.
Brand awareness is a measure of how well people recognize a brand or business by its name, logo, or other defining feature. Brand awareness is important because it is the first stage of the customer’s journey to purchase. After all, a consumer must be aware of a brand before they can decide that they would like to become a customer. Brand awareness is the goal fortop-of-funnel marketing – the early part of the customer funnel when the audience is becoming aware of your brand for the first time.
Brands that have high awareness among consumers tend to outperform those that don’t. However, it’s not just how much brand awareness that counts. It’s focusing your brand awareness efforts in the right places, with the most potential to become customers.
More specifically, companies should concentrate their brand awareness efforts on thetarget audiences that really matter – those who are likely to buy their products or use their services.
Even so, brand awareness is not quite that simple. For example, you might assume that a baby clothing brand has no need for awareness among consumers who don’t have children. True, this is not the primary target audience, however, people with no children still buy baby gifts. And people who have no interest in babies at the moment may eventually have families of their own, or nephews and nieces! When considering brand awareness, it pays to think outside of the box, beyond the immediate target audience, and also consider the long-term effects of building brand awareness for future customers.
You’ve decided to buy a pair of sneakers. Quick! What are the first brands that pop into your mind?
We don’t need to spell them out. And it doesn’t necessarily mean that you will buy the brand you thought of first. Perhaps when you get to the store, you will fall in love with a different brand and sneaker altogether. But the fact that you have a high awareness of certain brands is very important because it indicates an internal bias towards them. Multiply this effect by thousands of customers, and brands will inevitably see a sales increase. This is what every marketer aims for with their brand awareness activities.
Rome wasn’t built in a day, and neither is brand awareness.
For some brands, awareness among the target audience increases at a natural pace in keeping with the growth and development of the company, its products, and its marketing approach. The Coca-Cola logo didn’t become recognizable overnight; in fact, it wasfirst designed way back in 1885!
No, your brand doesn’t need a century-and-a-half to build awareness. On the other hand, don’t expect brand awareness to skyrocket five minutes after launching a website and logo. Brand awareness is a long-term marketing tactic that demands deliberate planning, execution, and tracking.
Like many activities in marketing, brand awareness usually grows slowly and organically over time. How long it takes, whether 3 months to a year or even two years, will depend on a lot of factors – it especially depends on how aggressive and powerful your brand awareness strategy is.
The best way to build brand awareness as quickly as possible is to have a clear and clever strategy in place that will gain the most exposure for your brand with the right audiences in the right way.
Let’s take a look at the 5 necessary steps forhow to build brand awareness:
Most marketing activities start here. In order to know how best to appeal to an audience, you first have to get to know them as people – their pain points, joys, fears, needs, frustrations, desires, and preferences. Only then are you equipped to consider how your brand can improve their lives, what marketing messages will speak to them, and the best ways to catch and keep their attention.
Once you’ve honed your brand messaging, you need to figure out how to measure the success of your brand awareness activities. This means setting the key performance indicators (KPIs).
Here are four KPIs for brand awareness that are commonly used:
The next step is getting down to the business of actually building brand awareness. So, what is a brand awareness campaign? It’s a marketing tactic designed with the specific purpose of creating recognition of your brand, products, services, and values.
Brand awareness campaigns are a high priority for marketers and advertisers, as they draw audiences into the top of the funnel, where they can then be nurtured through thefull funnel to eventually become customers. Without brand awareness campaigns, it is difficult to fill the funnel with potential leads. According to a 2021 report, nearly 40% of marketers are spending between 26% and 50% of their advertising budgets on campaigns in the brand awareness and consideration phase.
When your brand awareness campaign is ready to go, it’s time to decide how to promote it.
Examples of the types of campaigns used for brand awareness include video marketing, organic & paid social media marketing, native advertising, andsearch engine marketing.
How social media increases brand awareness?
Native advertising is also gaining ground as a preferred medium for brand awareness campaigns. The beauty of native advertising is that it supports non-intrusive, non-disruptive advertising experiences, targeting relevant audiences on high-quality websites, where they are naturally browsing and open to discovering new content.
Search marketing is a very popular brand awareness strategy. When a potential customer is searching for a product or service in your niche, this is the ideal moment to show them your brand. They are actively looking for what you have to offer, and are open to discovering new information. Search engine marketing includes organic search results, based on SEO tactics, as well as paid search ads, which is aPPC strategy.
How to measure ROI on brand awareness is the next step in the process.
Every marketing campaign should be optimized for cost-effectiveness, including brand awareness. Unlike hard figures, such as sales or leads, tracking and optimizing brand awareness is more challenging. This is due to the fact that “awareness” is inherently non-quantifiable – it is not measurable in the same way that you can measure the number of new customers or the number of units sold.
Even so, the brand awareness KPIs set in step 2 are the benchmark to measure the return on investment of your brand awareness activities. Choose specific metrics that you want to track before launching a brand awareness campaign, and then look at them again after a certain period following the campaign. For example, monitoring completion rates on a brand awareness video provides an indication of viewer engagement. Comparing completion rates from different awareness videos can demonstrate what type of video works better for your brand.
There’s also the question ofhow to measure aided brand awareness?
Aided brand awareness is the level of brand recognition when the audience is specifically asked about the brand. It’s the difference between the question, “What pizza brands come to your mind?” and “Have you heard of Pizza Hut pizzas?” Aided brand awareness can help businesses understand the quality and quantity of awareness specific to their brand among different audiences, rather than focusing on the industry as a whole.
Aided brand awareness is measured with the help of surveys and questionnaires via social media, email marketing, or focus groups.
There are different ways to do this, but they all revolve around telling a story or imparting a message about the brand that ignites conversation, engages emotion, and gets the audience thinking about the brand.
Check out this example of a great brand awareness video by Disney. In 2016, Disney came out with the #Healthilyeverafter campaign to promote healthy eating and lifestyles. Note that the video is not promoting a Disney movie, selling tickets to Disneyland, or advertising Disney merchandise. It is focused on the values of the Disney brand, and connecting those to the audience’s lives.
Getting a car from 0 to 10 mph demands more energy than from 10 to 20. For the same reason, creating brand awareness in a new market is particularly challenging. How can you get a brand recognized when starting from scratch?
When businesses can’t yet rely on social networks or word-of-mouth, or if their website authority is not established (making SEO a challenge), then native advertising is an excellent choice. With native ads, brands can get placement on the world’s premium websites and get exposed to high-quality traffic and qualified audiences.
Thedifference between regular ads and native advertising is the state of mind of the consumer. Unlike display ads, native ads are shown to customers when they are in a general mode of discovery. They are not looking for a particular brand; rather, they are open to new content that might be relevant to them. This is the ideal moment to catch consumer attention and make the reader aware of a brand that they didn’t know existed and would not have searched for.
Another big advantage of native advertising is the advanced targeting opportunities. With native ads, brands can target audiences by their interests. A consumer who is interested in jewelry may not have heard of a specific brand. But when they are shown an ad for a jewelry brand, specifically targeted to them because of their interest, then suddenly they become aware.
Interest targeting can go even deeper than that. If a customer loves jewelry, but also shoes, then the jewelry brand can target them with ads on websites about footwear fashion trends. This kind of deep targeting is an extremely effective way to build brand awareness where it didn’t exist before.
Besides interest targeting, which targeting option is best for achieving brand awareness?
Lookalike audiences. This targeting feature identifies audiences who are similar to existing audiences. Brands can uncover new audiences where they never could have found them before with the help of lookalikes – an ideal tactic for building brand awareness among new audiences in new markets. This audience targeting tool is available on Facebook, LinkedIn, Google, and the Outbrain network.
There are lots of great brand awareness examples out there. Some are so good, you will probably remember them off the top of your head.
How about George Clooney and Nespresso? OrCorona beer, which did not shy away from its name even during the infamous coronavirus pandemic?
Let’s take a look at a couple of examples of brand awareness and how they worked:
In 2004, Dove launched what was then a radical and game-changing campaign focused on the issue of body acceptance. The brand ran a series of ads featuring regular women with average body sizes and shapes, rather than airbrushed models.
Although the long-running campaign has had its share of hits and misses, such as the backfiring of its body-shaped bottles, there is no doubt of the power of the ‘Be Real’ message and how much brand awareness it has generated over the past decade and a half.
For good and for bad, Dove succeeded in positioning the brand as a central voice in the important global conversation around body image, body confidence, and self-esteem.
The Karcher vacuum cleaner brand harnessed the power of video for abrand awareness campaign – but with a twist. The videos were promoted on Outbrain’s native advertising network, using the “Click to Watch” format. Rather than annoying the audience with pre-roll video ads that interrupt their online experience, Outbrain Click to Watch ads are 100% opt-in, which means the viewer chooses to watch by clicking on the video. The viewer is primed to discover the brand because they have opted-in to the awareness experience.
The results speak for themselves: in a joint study with Nielsen, the campaign was found to increase brand recognition for Karcher by 81%, and make viewers 70% more likely to associate Karcher with floor cleaners. This even led to an increased purchase intent of X1.81.
Coca-Cola is probably the world’s best example of the concept of brand awareness. For marketers of any company or product, brand awareness is a prize you should be aiming for. Unlike Coke, you don’t need billions of people to recognize your brand, but you do need to build brand awareness where it counts. Use the simple steps and the inspiring examples in our brand awareness guide above to make your brand stand out from the crowd.
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