• What can be ordered?
• What is an item?
• Is it possible to receive a scan of every item in the Library collections?
• How much does the service cost?
• How do I order?
• How will I know if the order was received?
• How long will it take until I receive the scan?
• How do I pay?
• How will I receive the scan?

You can order a scan or print-out of various items from the library's collections: manuscripts, archive material, maps, journals, books, photographs and more.

Provision of the scan or print-out will only be possible afterclarification of the state of copyright and terms of use of the items. Any order refers to one item.

Is it possible to receive a scan of every item in the Library collections?

Provision of the scan or print-out will only be possible after clarification of the state ofcopyright and terms of use of the items.

The service is at a cost in accordance with thedocument delivery service price list.

Please note, the final cost will be determined after a precise calculation of the number of pages requested. The order must be confirmed by the customer. The work will be carried out after the payment is made.

1. Locate the system number in the library catalog. You can ask thereference team for help in locating the item.
2. Fill out an online form in accordance with the type of item required

When you have finished filling out the form, a notice will appear which confirms that the form was sent successfully.

When the form is received, your request will be transferred and dealt with by the document delivery team in the library, who will contact you and continue processing your application.

The copy will be provided within 14 working days from the date the payment is made.

In addition, there is a fast-track document delivery service available, which can supply the requested item within 3 business days –more information.

You can enquire about the status of your order by replying to the email you receive or by telephone ‎074-7336412 or 074-7336352.

After the order is confirmed you will be sent a link for secure online payment by credit card.

Additionally, you can pay in cash, by credit card or check in the financial department, which is located on floor -1, room 22, on Sundays – Thursdays between 9:00 am and 3:00 pm.

• The files will be sent to you by email in PDF format
• If you wish to receive the files in a different format (JPG, TIFF) you must state so explicitly on the order form.
• Files of over 9 MB will be sent by means of a link to download. Please note! These files will be deleted after the period of time stated in the attached message. After this period of time you will have to make a new order at the full price.
• You can also receive a printed copy of the scan for additional payment of delivery fees and the cost of printing.

You can clarify the state of the order by contacting us by email at[email protected] or by telephone 074-7336412 or 074-7336352.