MuleSoft for Agentforce: Topic Center is designed to empower Agentforce as key consumers of APIs, seamlessly integrating them into every stage of the API lifecycle. This product simplifies the process for Agentforce to leverage integrations across your business.

Topics are a way to package a list of actions and instructions on how those actions should be used by Agentforce. Agentforce can use Topics to execute these actions either inside or outside Salesforce.

Every Agentforce use case has a set of actions and guardrails baked into it at creation. As you expand the capability of Agentforce to include third-party application functionality, you need to provide guidance for how that agent should act in order to achieve a desired outcome.

That’s the function of a Topic — it’s a collection of paired actions and instructions that form a set of capabilities that Agentforce is able to execute across third-party systems. They ensure that, as you extend your agents capabilities, you’re doing so in a measured way.

There is no functional difference, they are the same construct. The differences occur as part of the creation process. MuleSoft Topics are generated as part of an API specification and, as such, have richer metadata. This makes them easier for Agentforce to parse, leading to higher-quality responses. MuleSoft Topics are also programmatic; they can be assigned to multiple Agentforce use cases. Currently, Salesforce Topics are generated and used on a per-use-case basis.