Billing and Payment Options

OUR BILLING ADDRESS HAS CHANGED!

As you may have read in the insert with our last bill, we are now working with a bank to safely and quickly process your payments. The new remit to address on your bill will be:

CITY OF MORRO BAY
PO BOX 681
RODEO, CA 94572

We are still here to process any payments that come to City Hall. Please be sure to update your automatic bill pays with the new address to ease the transition. If you have any questions, please don't hesitate to call. 

Paperless Billing

Sign up to save paper and receive your bill electronically. Combine this with autopay (see below) and simplify your life, save money, conserve resources, avoid late payments and other associated fees.

In order to sign up, you will need your account number and the last name or business name as it appears on the bill. 

Pay Automatically

Sign up to save paper and stamps and pay your utility bill automatically. By filling out the form available at the link below, you will be authorizing the City of Morro Bay towithdraw on the 21st calendar day of each month, the balance of the designated Water/Sewer account. 

Click here to enroll in Auto Pay and/or Paperless Billing

Pay Online

Customers can make a one-time payment using their credit/debit card by accessing the Morro Bay Payment Portal.

  • All major credit cards are accepted
  • A 3% convenience fee will be charged for each transaction. 

Pay by Mail

In the mailing envelope provided with your bill, please provide a check or money order made payable toCity of Morro Bay for the amount due. Please mail to:

City of Morro Bay
PO BOX 681
RODEO, CA 94572

Pay in Person

Due to decreased staff after the COVID-19 pandemic, City Hall is operating on a limited schedule.  
You can come in and see us from 8:00 am - 5:00 pm, Monday-Thursday.
We're available to answer your questions by phone from 8am - 5pm, Monday-Friday.

Dropbox

Morro Bay Water customers can also use the 24-hour Drop Box located in front of Morro Bay City Hall at 595 Harbor Street, Morro Bay, CA 93442.

Please note, Drop Box payments are credited to the account the next business day.

Please refer to the options above to pay your bill. If you have any questions or concerns please direct your call to
(805) 772-6222 or email them at waterbilling@morrobayca.gov.