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From Threads to Workflows: Microsoft Teams Features That Boost Everyone’s Productivity
Organizations want to work faster and smarter. Guided by customer feedback, Microsoft Teams is adding new features like threads, multiple emoji reactions, and emoji-triggered workflows.
Gartner® Magic Quadrant™
Microsoft was named a Leader in the 2025 Gartner® Magic Quadrant™ for Unified Communications as a Service for the seventh year in a row, placing highest on the evaluation’s “ability to execute” axis and furthest on the “completeness of vision” axis.2
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Realize the full potential of your team's decision-making with prompts for Copilot in Teams. Streamline and transform your meetings so that every idea is visualized, evaluated, and brought to life.
SOLUTIONS
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- Make meetings more impactful with features like PowerPoint Live, Microsoft Whiteboard, and AI-generated meeting notes.1
- Make and receive calls directly in Teams with features like group calling, voicemail, and call transfers.
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- Be inclusive and connect quickly using emojis, suggested replies, and Microsoft Loop components.
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customer stories
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Fortune Brands Innovations unifies their brands under one portal with Microsoft Power Pages
Fortune Brands Innovations created a more streamlined customer experience using Microsoft Power Pages and Dynamics 365 Customer Experience.
Solv eliminates 98% of clerical errors with Dynamics 365 Business Central
Solv improved report accuracy and efficiency by switching to Dynamics 365 Business Central, saving 40 man-hours monthly and enhancing financial controls.
Syensqo.AI leverages Azure OpenAI Service to develop SyGPT chatbot in record time
Syensqo.AI, a division of the Belgian science and technology leader Syensqo, has developed SyGPT, an advanced AI chatbot using Azure OpenAI Service.
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- [1]AI-generated meeting notes are currently available in Microsoft Teams Premium only.
- [2]
Gartner, Magic Quadrant for Unified Communications as a Service, Pankil Sheth, Megan Fernandez, Christopher Trueman, Rafael Benitez, Nitin Narang 22 September 2025.
The report was titled as Magic Quadrant for Unified Communications as a Service, Worldwide from 2015-2022.
Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s Research & Advisory organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
Gartner is a registered trademark and service mark and Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.
