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Lumen help
Portal support
Get the most from your Lumen products and services by managing them online. We’ve made it accessible and easy to manage billing, repairs, orders, booking, product features, and more.
Control Center
Lumen® Control Center is your digital hub for managing Lumen services: view and pay invoices, manage orders, access tools to configure and customize your services, submit repair tickets, and more.
Product tools
Depending on the products you purchased from Lumen, use these additional product tools to manage features and configuration for your services.
DDoS Mitigation & Reporting
Manage reporting for Lumen® DDoS Hyper® and Lumen® DDoS Mitigation Service.
DDoS Mitigation & Reporting
Manage reporting for Lumen® DDoS Hyper® and Lumen® DDoS Mitigation Service.
Managed Services portal
Manage legacy Savvis services such as Lumen® Dedicated Cloud Compute.
Managed Services portal
Manage legacy Savvis services such as Lumen® Dedicated Cloud Compute.
VoIP portal
Manage Lumen® Hosted VoIP and Lumen® SIP Trunking services.
Additional resources
Disconnecting services?
Learn how to disconnect Lumen services.
Porting phone numbers?
Access our porting tools to assign phone numbers, check LSR status, or start a port‑out project.
Porting phone numbers?
Access our porting tools to assign phone numbers, check LSR status, or start a port‑out project.
Support documents
Support documents
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