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Complete the contact form below, and we’ll get back to you within one business day.

You can also contact us atinfo@jamspathways.com

 

You can also contact us atinfo@jamspathways.com.

JAMS Pathways Logo
Workplace Solutions

Workplace Solutions

Ombudsman Services

Ombudsman Services

Keynotes: Motivational Speakers

Keynotes: Motivational Speakers

Facilitation: Guided Workplace Solutions

Facilitation: Guided Workplace Solutions

Workplace Conflict Resolution Services

Workplace Conflict Resolution Services

      Do you prefer to send us a message?

      Complete the contact form below, and we’ll get back to you within one business day.

      You can also contact us atinfo@jamspathways.com

       

      You can also contact us atinfo@jamspathways.com.

      FACILITATION: GUIDED WORKPLACE SOLUTIONS

      Facilitation That Drives Action & Alignment

      Whether you need to facilitate a meeting, lead a single board meeting, or implement a multi-session process for organizational change, we provide experienced facilitation tailored to your goals. Our professional facilitators help make critical conversations easier, more focused, and more productive—from preparation through follow-up. 

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      Our Facilitation Services

      Meeting Design

      We can facilitate meetings that flow effectively and achieve intended results. Our skillset is particularly useful for board meetings, executive retreats, strategic summits and any other situation in which the stakes are high, the participants bring differing perspectives to the table, and the meeting would benefit from a skilled neutral organizer.

      Includes:
      • Preparation: agenda structuring, participant alignment
      • “Day-Of” Management: guiding discussion, addressing sensitive topics supporting big-picture and strategic decisions.
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      Facilitated Dialogue

      Our facilitators help your team, navigate complexity, discover alignment, and make optimal decisions together.

      Focus Areas:
      • Strategy planning
      • Cross-functional or multi-organization coordination
      • Clarifying roles and responsibilities

      Our facilitated dialogue sessions are customized to your goals and guided by well-trained professionals with significant experience in group dynamics.

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      Facilitated Projects

      For complex, multi-session engagements that involve multiple stakeholders and decision points, our facilitated project services provide structure and clarity. These may be situations involving new ventures (transactions or restructuring) or where problems are impeding progress (disputes).

      We help with:
      • Integrating facilitators into process design
      • Designing and executing the facilitation plan
      • Conducting smaller meetings to maintain progress and build momentum toward a shared outcome
      • Delivering a final report or roadmap for sustained action
      • Supporting organizations in getting back on track with their mission

      Whether you're looking for a certified professional facilitator or simply someone to help facilitate a meeting, we offer scalable solutions. Our meeting facilitators bring clarity, neutrality, and strategic insight. Let us help facilitate your meetings and move your group forward—together.

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      Why Organizations Trust Us

      We are part of JAMS, the world’s largest private provider of dispute resolution. With decades of experience, our facilitators help organizations move forward—constructively and confidentially.
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      Natural, trusted
      facilitators
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      Tailored approach, not one-size-fits-all
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      Confidential and culturally sensitive
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      Flexible pricing to meet you need

      Why Choose Us?

      • Neutrality is at the core of our approach. We push no agenda, and we take no sides. This gives us credibility and builds a safe environment where each party feels heard and treated equally.
      • We involve each stakeholder and bring them along on the journey, building a strong base for the future. By focusing on inclusivity, we restore broken communication and create lasting change.
      • As part of JAMS, the world’s largest alternative dispute resolution provider, we see—and resolve—over 23,000 disputes of all kinds each year. Our work gives us a unique perspective on the value of effective early intervention.
      • Neutrality is at the core of our approach. We push no agenda, and we take no sides. This gives us credibility and builds a safe environment where each party feels heard and treated equally.
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      Customized programs

      Proven success

      Proven success

      • Our lead facilitators, Richard Birke, Genesis Fisher and Deirdre McCarthy Gallagher, are thought leaders in conflict resolution. They set the highest standards in the industry and train all our team members.
      • Our services are tailored to your company, your industry and your team’s specific needs. We’ll work together to develop a plan and a budget that work for you.
      Rooted in neutrality

      Rooted in neutrality

      Thought leaders conflict resolution

      Thought leaders in conflict resolution

      We're Here to Help

      Contact Us Today

      Transforming Workplaces, One Resolution at a Time

      Unlock the power of tailored workplace conflict resolution services, employee training programs and guided facilitation designed to find common ground, foster collaboration, and restore relationships between leaders and teams. Our proven, conflict resolution training and workplace training program helped these teams transform distrust into unity—let us do the same for your workplace conflict.

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      WORKPLACE CONFLICT RESOLUTION TRAINING
      Higher Education
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      PROBLEM

      Conflict and lack of trust between leaders and team members.

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      SOLUTION

      Multi-phased facilitation program to design and implement a process to restore and rebuild trust and collegiality among and between faculty and administrators of a community college/higher education institute.

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      WORKPLACE CONFLICT RESOLUTION TRAINING
      Healthcare
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      PROBLEM

      Optimize employee complaint process with a reporting system, and build trust in HR. 

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      SOLUTION

      Designed a multi-phased facilitation program to make reporting easy, anonymous, and fast. Build trust with clear communication, fairness, and accountability in HR.

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      WORKPLACE TRAINING
      Government
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      PROBLEM

      The team struggled to fully support and integrate neurodiverse employees, leading to miscommunication, overlooked talents, and inefficiencies. 

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      WORKPLACE TRAINING
      Medical Non Profit
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      PROBLEM

      The team struggles with communication, conflict resolution, and team dynamics. Unresolved issues disrupt collaboration, management faces challenges with employee relations, and workplace culture suffers.

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      SOLUTION

      Three key initiatives to enhance workplace communication and workplace conflict resolution:Facilitation,Training,Ombuds Program

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      "Through this program, we’ve rebuilt trust, strengthened collaboration, and restored a sense of unity between faculty and administration."

      Point of Contact

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      "I feel heard and respected when reporting is simple, fair, and truly confidential."

      "Trust grows when reporting is easy, responses are fair, and accountability is clear."

      Point of Contact

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      “Understanding neurodiversity isn’t just about inclusion—it’s about unlocking the full potential of every mind on our team."

      Point of Contact

      Workplace Conflict Resolution & Workplace Training - Medical Non Profit-1
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      "Having the right communication and conflict resolution tools has transformed our team—collaboration is stronger, and trust is rebuilding."

      Point of Contact

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      Start Your Journey Now

      Restore workplace unity and maximize employee performance.
      Book a discovery call today.

      Customized Client Solutions

      Customized Client Solutions

      There’s no one way to run a healthy organization, so our pricing is as customized as our programs. Let’s talk about your needs.

      Get Updates Straight to Your Inbox

      Subscribe for valuable tips, insights and news on conflict resolution, and leadership training.

      info@jamspathways.com

      18881 Von Karman Ave.
      Suite 350
      Irvine, CA 92612

      Disclaimer

      This website is not a solicitation for business. All content on the JAMS Pathways website is intended to provide general information about JAMS Pathways and an opportunity for interested persons to contact JAMS Pathways. The content of this website is not offered as legal advice or legal opinion and it should not be relied upon for any specific situation. JAMS Pathways neutrals, facilitators, and trainers are not engaged in the practice of law and no attorney client relationship is intended. This website is for informational purposes only and does not constitute a complete description of JAMS Pathways services. While JAMS Pathways endeavors to keep the information updated and correct, JAMS Pathways makes no representations or warranties of any kind, express or implied, about the completeness, accuracy, or reliability of the information contained in this website. FOR MORE INFO

      JAMS PATHWAYS 2025

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      Complete the contact form below, and we’ll get back to you within one business day.

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