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Complete the contact form below, and we’ll get back to you within one business day.

You can also contact us atinfo@jamspathways.com

 

You can also contact us atinfo@jamspathways.com.

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Workplace Solutions

Workplace Solutions

Ombudsman Services

Ombudsman Services

Keynotes: Motivational Speakers

Keynotes: Motivational Speakers

Facilitation: Guided Workplace Solutions

Facilitation: Guided Workplace Solutions

Workplace Conflict Resolution Services

Workplace Conflict Resolution Services

      Do you prefer to send us a message?

      Complete the contact form below, and we’ll get back to you within one business day.

      You can also contact us atinfo@jamspathways.com

       

      You can also contact us atinfo@jamspathways.com.

      EMPLOYEE TRAINING PROGRAMS

      Inspire, Empower, and Elevate Your Organization

      Unlock your team’s full potential with tailored employee trainings designed to drive confidence, connection, and performance.
      inspire-empower

      Employee Training Programs for Organizational Excellence

      Whether you’re seeking to develop supervisory skills, improve team dynamics, or motivating your team, our offerings are designed to meet your unique needs.

      Inspire, Empower, and Transform Your Organization

      From keynotes that ignite action to customized training that builds lasting skills, our programs are

      built to help your people and teams thrive.

      Schedule a Free Consultation
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      Tailored Solutions for Organizational Excellence

      Whether you're seeking to develop leadership skills, improve team dynamics, or inspire your workforce, our offerings are designed to meet your unique needs.

      Leadership training

      Leadership training

      Equip managers with tools to lead effectively, resolve conflicts, and drive team success.

      Optimal Performance Workshops

      Optimal Performance Workshops

      Engage employees in interactive sessions to boost collaboration and productivity.

      Workplace Well-Being Programs

      Workplace Well-Being Programs

      Foster psychological safety and inclusivity through targeted training.

      Explore Our Workplace Training Programs & Keynote Speakers

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      Improve Decision-Making & Advice Training

      Enhance your decision-making and advisory skills with JAMS Pathways training. Learn practical tools for evaluating, deciding, and persuading effectively.

      Who is this training for?

      • Leadership
      • Management
      • Employees

      Available delivery formats :

      • virtual-icon

        In-person

      • Hybrid

        Virtual

      • Hybrid-icon

        Hybrid

      Training Details

      How to Run Effective Meetings Training

      Transform your meetings into productive, goal-driven sessions with JAMS Pathways' Effective Meetings Training. Learn proven strategies to lead with clarity, engagement, and impact.

      Who is this training for?

      • Leadership
      • Management

      Available delivery formats :

      • virtual-icon

        In-person

      • Hybrid

        Virtual

      • Hybrid-icon

        Hybrid

      Training Details

      How to Lead Inclusive Workplaces Training

      Learn to lead with equity and inclusion through JAMS Pathways' Inclusive Workplaces Training. Build diverse, respectful, and high-performing teams with practical tools and expert guidance.

      Who is this training for?

      • Leadership
      • Management

      Available delivery formats :

      • virtual-icon

        In-person

      • Hybrid

        Virtual

      • Hybrid-icon

        Hybrid

      Training Details

      Effective Team Management Training

      Enhance leadership skills and boost team performance with JAMS Pathways' Effective Team Management Training. Empower your teams through expert-led coaching, communication strategies, and collaboration techniques.

      Who is this training for?

      • Management
      • Employees

      Available delivery formats :

      • Hybrid-icon

        Hybrid

      • virtual-icon

        In-person

      • Hybrid

        Virtual

      Training Details

      Borrowing the Skills of a Mediator: Resolving Conflict Quickly and Early

      Do you manage people who just don’t get along? Have you ever had to run interference between an irate client and someone on your team? In these and many other situations, you may find yourself caught in the middle. This (module/workshop) will help you understand the most important skills of a mediator and how to apply them at work so you can resolve conflict before it becomes unmanageable, as well as help avoid it from arising in the first place.

      Who is this training for?

      • Leadership
      • Management
      • Employees

      Available delivery formats :

      • virtual-icon

        In-person

      • Hybrid

        Virtual

      • Hybrid-icon

        Hybrid

      Training Details

      Negotiation Skills 101: Deals, Disputes and Decisions

      We constantly negotiate with our colleagues, clients and even ourselves when we make decisions. In this module, you’ll learn from a wide body of literature and decades of practical experience how to prepare for and participate in negotiations. We’ll cover the Harvard model and others to help you learn how to make better deals, resolve disputes more quickly and optimize decisions.

      Who is this training for?

      • Leadership
      • Management
      • Employees

      Available delivery formats :

      • virtual-icon

        In-person

      • Hybrid

        Virtual

      • Hybrid-icon

        Hybrid

      Training Details

      Transitioning From Peer to Manager: Skills and Strategies

      You worked tirelessly to get this promotion, and at last, you’re the boss! This poses opportunities and challenges as you negotiate the recalibration of your relationships and establish yourself as a leader. This module will help you learn how to successfully navigate this transition, focusing on skills and strategies for communication, context-setting, planning and problem-solving.

      Who is this training for?

      • Management
      • Employees

      Available delivery formats :

      • Hybrid-icon

        Hybrid

      • virtual-icon

        In-person

      • Hybrid

        Virtual

      Training Details

      Psychological Safety at Work: Modeling and Maintaining

      Is your workplace an environment that encourages healthy discussion, or do people feel like they get punished for speaking their mind? Do some people have a good message but deliver it in ways that are destructive to team cohesion? Do others complain that they feel more pressure to conform than to contribute? In this (module/workshop), you will learn how to create and maintain psychological safety at work and in the community at large.

      Who is this training for?

      • Leadership
      • Management
      • Employees

      Available delivery formats :

      • virtual-icon

        In-person

      • Hybrid

        Virtual

      • Hybrid-icon

        Hybrid

      Training Details

      Neurodiversity in the Workplace: Different Kinds of Minds

      We often hear about “difficult” people in the workplace. Are people actually difficult, or is it their communication styles and behaviors that present challenges? This module will help you learn about common deviations from neurotypical behavior, focusing on ADD/ADHD, ASD, PTSD and diagnoses listed in the DSM-5, and explore how to foster an inclusive and supportive environment for all kinds of minds.

      Who is this training for?

      • Management
      • Leadership

      Available delivery formats :

      • virtual-icon

        In-person

      • Hybrid

        Virtual

      • Hybrid-icon

        Hybrid

      Training Details

      Navigating Tension in the Workplace

      Conflict is more than a time and resource drain. Unresolved conflict negatively impacts staff and workplace culture. In order to meet the growing challenges facing workplaces, it is essential to understand how to manage and defuse conflict. In this (module/workshop), we’ll explore resolution tools that can help people experience less office tension and be more focused on their mission.

      Who is this training for?

      • Leadership
      • Management
      • Employees

      Available delivery formats :

      • Hybrid-icon

        Hybrid

      • virtual-icon

        In-person

      • Hybrid

        Virtual

      Training Details
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      Experience You Can Trust

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      Customized Programs

      Tailored content to address your organization’s specific challenges.

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      Experienced Facilitators

      Led by industry leaders with decades of experience in conflict resolution and training.

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      Flexible Delivery

      Options for in-person, virtual, or hybrid sessions to suit your needs.

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      Proven Impact

      Track record of enhancing workplace dynamics across various industries.

      Let's Talk About Your Next Employee Training

       

      From workplace problems to positive outcomes

      Problem
      Outcomes
      Problem
      Outcomes
      Lack of trust between employees and managers
      Managers who speak and listen with skill, leading to effective communication with employees
      Absence of psychological safety
      Secure, positive work environment that promotes employee wellbeing and maximizes employee performance
      Poor negotiating skills that prevent collaborative problem solving
      Trained team members feel empowered to listen, debate and negotiate so all can benefit
      Communication breakdowns and inability to have difficult conversations
      Ability to de-escalate conflict and have conversations on any subject
      Lack of acceptance of new manager hired from outside or promoted from within
      Confident, well-accepted manager who understands, connects with and motivates the team
      Problem
      Problem
      Lack of trust between employees and managers
      Outcomes
      Outcomes
      Managers who speak and listen with skill, leading to effective communication with employees
      Problem
      Problem
      Absence of psychological safety
      Outcomes
      Outcomes
      Secure, positive work environment that promotes employee wellbeing and maximizes employee performance
      Problem
      Problem
      Poor negotiating skills that prevent collaborative problem solving
      Outcomes
      Outcomes
      Trained team members feel empowered to listen, debate and negotiate so all can benefit
      Problem
      Problem
      Communication breakdowns and inability to have difficult conversations
      Outcomes
      Outcomes
      Ability to de-escalate conflict and have conversations on any subject
      Problem
      Problem
      Lack of acceptance of new manager hired from outside or promoted from within
      Outcomes
      Outcomes
      Confident, well-accepted manager who understands, connects with and motivates the team
      ×

      Why Choose Us?

      • Neutrality is at the core of our approach. We push no agenda, and we take no sides. This gives us credibility and builds a safe environment where each party feels heard and treated equally.
      • We involve each stakeholder and bring them along on the journey, building a strong base for the future. By focusing on inclusivity, we work to restore broken communication and create lasting change.
      • As part of JAMS, the world’s largest alternative dispute resolution provider, we see—and resolve—over 23,000 disputes of all kinds each year. Our work gives us a unique perspective on the value of effective early intervention.
      Customized programs

      Customized programs

      Proven Success

      Proven Success

      • Our lead facilitators, Richard Birke, Genesis Fisher and Deirdre McCarthy Gallagher, are thought leaders in conflict resolution. They set the highest standards in the industry and train all our team members.
      • Our services are tailored to your company, your industry, and your team’s specific needs. Not sure how much help you need? Let’s discuss an approach that works for you.
      Rooted in neutrality

      Rooted in neutrality

      Thought leaders conflict resolution

      Thought leaders in conflict resolution

      Frequently Asked Questions

      Can the training be customized according to our organization's needs?

      We specialize in delivering live, tailored training aligned to your unique needs. Recognizing that each organization has a unique set of challenges, our team offers flexibility and experience with practical, impactful programs that fit your specific requirements, budget and time frame.

      Do you offer ongoing support or follow-up sessions after the training?

      We focus on building a solid foundation for future growth, involving stakeholders and nurturing enduring change. Depending on your requirements, we are fully equipped to provide requisite ongoing support and follow-ups to solidify the effectiveness of the training long after it's over.

      How is the training structured, and what are the main topics?

      Our training sessions follow a live, presenter-guided format with role-playing exercises that address real-world scenarios. Topics typically include conflict resolution, negotiation, trust-building, optimization of meetings, and fostering inclusive and supportive work environments. The structure, however, is adaptable to your organization's unique context and the specific challenges you wish to address.

      How long does the training last?

      Our training offers exceptional flexibility in terms of duration. You can choose from a concise, intense 60-minute presentation and a detailed and exhaustive one-week workshop tailored to meet your specific needs. The goal is to provide you with the knowledge and tools you need within the time span that works best for your organization.

      How much does the training cost?

      Because each organization has unique needs, our pricing model is flexible. The cost of the training is personalized according to your project requirements and budget. We strive to offer quality content delivery at a price that aligns with your budget so that your organization receives the most value from our program.

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      Start Your Journey Now

      Restore workplace unity and maximize employee performance.
      Book a discovery call today.

      Customized Client Solutions

      Customized Client Solutions

      There’s no one way to run a healthy organization, so our pricing is as customized as our programs. Let’s talk about your needs.

      Download our leader checklist

      The Inspiring Leader Checklist

      A practical step-by-step to manage your team with vision and empathy
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      ×

      Get our exclusive e-book for free!

      The Inspiring Leader Checklist

      A Proven Approach to Conflict Resolution

      At JAMS Pathways, our approach is founded on three core principles:

      hub_24dp_012169_FILL0_wght400_GRAD0_opsz24

      Neutrality

      We maintain an unbiased stance, ensuring all parties feel heard and respected.

      hub_24dp_012169_FILL0_wght400_GRAD0_opsz24

      Neutrality

      We maintain an unbiased stance, ensuring all parties feel heard and respected.

      hub_24dp_012169_FILL0_wght400_GRAD0_opsz24

      Neutrality

      We maintain an unbiased stance, ensuring all parties feel heard and respected.

      Book Your Free Discovery Call

      Select a time that works for you. One of our facilitators will reach out to learn more about your goals and share how we can help.

       

      Get Updates Straight to Your Inbox

      Subscribe for valuable tips, insights and news on conflict resolution, and leadership training.

      info@jamspathways.com

      18881 Von Karman Ave.
      Suite 350
      Irvine, CA 92612

      Disclaimer

      This website is not a solicitation for business. All content on the JAMS Pathways website is intended to provide general information about JAMS Pathways and an opportunity for interested persons to contact JAMS Pathways. The content of this website is not offered as legal advice or legal opinion and it should not be relied upon for any specific situation. JAMS Pathways neutrals, facilitators, and trainers are not engaged in the practice of law and no attorney client relationship is intended. This website is for informational purposes only and does not constitute a complete description of JAMS Pathways services. While JAMS Pathways endeavors to keep the information updated and correct, JAMS Pathways makes no representations or warranties of any kind, express or implied, about the completeness, accuracy, or reliability of the information contained in this website. FOR MORE INFO

      JAMS PATHWAYS 2025

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      Contact form

      Do you prefer to send us a message?

      Complete the contact form below, and we’ll get back to you within one business day.

      You can also contact us atinfo@jamspathways.com


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