JAMS is a high-performance, well-respected legal services organization, with a strong, collaborative, inclusive, and familial culture.  Our mission is to provide unparalleled client service and remain at the forefront of alternative dispute resolution (ADR), evolving and adapting to meet the needs of the ever-changing legal landscape.

Providing peaceful resolution, one case at a time

JAMS helps people move forward.  We successfully resolve business and legal disputes by providing efficient, cost-effective, and impartial ways of overcoming barriers at any stage of conflict. JAMS offers customized, in-person, virtual, and hybrid dispute resolution services through a combination of first-class client service, the latest technology, top-notch facilities, and highly trained mediators, arbitrators, and professional associates. 

JAMS believes and is committed to:

• Our people
• Inclusion
• Integrity
• Collegiality
• Collaboration
• Innovation
• Altruism
• Neutrality

JAMS prioritizes people because we understand that delivering the highest quality ADR services starts with our team of talented “associates.” We continue to build strong teams of curious and creative people who want to find a purpose in their work while supporting each other. We work hard, but we don’t forget to sign off at the end of the day. That work/life balance is important. It enables us to do our best work.

Our associates are the “secret sauce” of our organization and are at the core of everything we do. We regularly survey JAMS associates so we can better understand their needs to provide a better work experience and encourage associate engagement.

We want associates to thrive at JAMS! We believe that you do your best work when you love what you do and are fully supported. Here are just a few of the ways we try to provide that kind of environment for our associates. Learn more about our benefits.

JAMS promotes and supports ongoing professional development as well as reimbursement allowances for advancing your education.  We believe professional development is critical for both associate engagement and organizational success.

JAMS provides an annual stipend that associates can use toward wellness programs including gym memberships, group fitness classes, massage therapy, and other ways to take care of you.  We also offer an employee assistance program and telehealth benefits.

JAMS offers remote work flexibility for most of our workforce. Because we are a professional service, client-facing company, certain roles may be called to work onsite to meet client needs, but most of our workforce enjoys a hybrid arrangement that allows for a percentage of time onsite and a percentage of remote work. The breakdown is dictated by the nature of the position and the type of work required to deliver in-person client service.

A core competency at JAMS is collaboration. The great service and effective results we provide to attorneys and their clients are due in large part to highly effective teamwork. It builds strong relationships, fosters guidance, inspires motivation, and influences key connections.

At JAMS, our values provide the foundation for how we operate and what we aspire to achieve—both for our clients and for each other. They shape a workplace culture built on collaboration, inclusion, and shared purpose, while reinforcing our commitment to excellence, efficiency, and professionalism in everything we do. 

Explore JAMS Values ›