Kaseya launches AI-powered workflows within VSA 10Featured
ByGordon Peters- Comments:DISQUS_COMMENTS
Use of this new featuredrives workflow success rates to 96%
Kaseya, the global provider of AI-powered IT management and cyber security software, today launched an innovative AI-workflow generator within its VSA 10 platform.
Using generative AI, technicians can describe a desired outcome in simple language, and Cooper Copilot builds the entire automation workflow, with no specialised product knowledge or previous scripting experience required.
“Creating workflows with AI isn’t just easier—it’s significantly more effective,” said Edgar Zacharjev, GM of VSA at Kaseya. “We've seen workflow success rates jump from 86% with traditional methods to over 96% using AI-powered workflows. This is intelligent, adaptive execution that understands technician intent and delivers results with precision.”
Kaseya VSA 10 now allows IT professionals of all skill levels to create and act on complete, ready-to-deploy automation workflows. Technicians can quickly automate repetitive tasks, deploy software, complete maintenance and security remediations, among other time-consuming tasks, increasing service desk efficiency and reducing human error.
“Our technicians are saving precious hours by creating workflows in VSA 10. A technician that starts today can be building automations tomorrow because of its simple and interactive UI,” saidLarry Schulz, IT Manager at CTG. “Now that we spend less time on manual scripting and workflow creation, our technicians can focus on more strategic initiatives that improve our client experience and help grow our business.”
About Kaseya
Kaseya is the leading global provider of AI-powered IT management and cybersecurity software. Its Kaseya 365 platform is purpose-built to meet the demands of multifunctional IT professionals, offering a unified solution to manage infrastructure, secure endpoints, back up critical data and streamline operations. Serving nearly 50,000 MSPs and IT departments across more than 170 countries, Kaseya’s portfolio includes trusted brands such as Datto, Unitrends, IT Glue, ConnectBooster, Spanning Cloud Apps, RapidFire Tools and more. Headquartered in Miami, Florida, Kaseya is privately held with operations in more than a dozen countries.To learn more, visit www.kaseya.com.
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