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Displaying items by tag: ServiceDesk Plus

GenAI-powered Ask Zia Virtual Agent, Workflow Assist, and Script Generator are the Latest in a Series of AI Capabilities Available to Customers at no Additional Cost 

  • ServiceDesk Plus now supports multi-turn, contextual conversations and workflow generation, embedding AI where it delivers the most tangible value
  • For the first time, company was also named in the 2025 Gartner Magic Quadrant for Artificial Intelligence Applications in ITSM
  • Download a complimentary copy of the Magic Quadrant report at https://mnge.it/GMQ25 
Published inAI and Data
Wednesday, 01 November 2017 10:53

ServiceDesk Plus goes beyond IT

ManageEngine's ServiceDesk Plus SaaS service desk can now apply IT service management (ITSM) practices to non-IT functions.

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