What do you need help with?
Technology support
Need to ask for help?
Get assistance with a technical issue by raising a service ticket to get help from our IT support team.
Power up your performance
Microsoft Office 365
Microsoft 365 is a cloud-based productivity suite including applications like Word, Excel and Outlook, along with collaborative tools such as Teams and OneDrive for personal and business use.
Adobe
Adobe provides access to a collection of software, like Adobe Acrobat for editing PDFs or Photoshop, Illustrator and Premiere Pro, for design, photography and video production.
Copilot
Microsoft Copilot is an AI-powered assistant integrated into Microsoft 365 applications, designed to help users with tasks such as drafting documents, analysing data, and generating creative content.
Keeping you secure
UNSW is focused on safeguarding digital systems and data from cyber threats, including hacking, malware and data breaches.
We're here to help
We're here to help with all your tech needs, offering support and services to enhance your learning and work experience.
Need urgent help?
For urgent IT matters call us.
Sydney +61 2 9385 1333 (Mon-Fri 8am-8pm & Sat 11am-3pm)or Canberra +61 2 5114 5678 (Mon-Fri 8am-5pm)
IT walk-in service centres
- Upper Campus IT Hub - Room G06, D26 Biological Sciences Building (Next door to XS Cafe) (View on map)
- Middle Campus IT Hub - G008, Ground Floor H13 Anita B Lawrence Centre (Formerly the Red Centre Building off University Mall) (View on map)
- Paddington Campus IT Hub - Ground Floor, Block D, Paddington Campus (View on map)
- UNSW Canberra ADFA Campus IT Hub - Ground Floor, Building 14, UNSW Canberra ADFA Campus (View on map)