
Advisory ...The Office of the Controller is aware of fraudulent phone calls from individuals falsely claiming to represent our office. Please be advised: These calls are not from the Office of the Controller. Our office will never contact individuals to request money, threaten legal action, or solicit personal or banking information over the phone. If you receive a suspicious call of this nature, do not provide any information or make any payments. Instead, we urge you to report the incident immediately to the City of Houston’s 311 Service Center.
City of Houston Hotline
The Office of the City Controller has established a confidential reporting tool to provide City of Houston employees, contractors, and community members with a method for reporting suspected fraud, waste, or abuse in City government.
The hotline is designated for reports of possible violations of the City of Houston’s Code of Ethics, policies and procedures, or standards by City officials, City employees, Departments of the City or vendors doing business with the City. If your concern does not involve City employees, City Departments or vendors doing business with the City please consider contacting local law enforcement or another appropriate entity.
The hotline is not a substitute for the City’s established processes for addressing employment-related issues, such as discrimination, harassment, or personnel matters.

How to Report Fraud Waste or Abuse
Term | Definition | Examples |
Fraud | Any intentional act or omission designed to deceive others, resulting in the government of the City of Houston suffering a loss and/or the perpetrator achieving a gain. |
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Waste | The intentional or unintentional, thoughtless, or careless expenditure, consumption, mismanagement, use, or squandering of City of Houston governmental resources. This would include incurring unnecessary costs because of inefficient or ineffective practices, systems, or controls. |
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Abuse | Intentional destruction, diversion, manipulation, misapplication, or misuse of City government resources. Extravagant or excessive use as to abuse one’s position or authority. |
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