Contact us
We are here to help
If you cannot find the information you are looking for on our website, contact one of our dedicated teams.
Sign Language users
Sign Language users can contact the Council using the contactSCOTLAND-BSL service, an online British Sign Language interpreting service. For more information, visitcontactSCOTLAND.
Contact us by phone
Call us between 9am and 5pm Monday to Friday unless otherwise stated.
- Bins for your home -01349 886603
- Blue Badge and Bus Pass -01349 886604
- Council Tax, Benefits and Entitlements -0800 393811
- Elections -01349 886657
- Environmental health -01349 886606
- Garden waste permits - closes at 4pm -01349 886660
- Housing and Homelessness - opens at 8am -01349 886602
- Licences -01349 886609
- Pay for a service -01349 886605
- Planning and Building Standards - closes at 4pm -01349 886608
- Roads, flooding, and street lighting - opens at 8am -01349 886601
- Social Work Childrens Services Family Teams
- Welfare Support -0800 090 1004
Out of hours emergencies
After 5pm, weekends and bank holidays contact our out of hours teams on:
- Births, Deaths and Marriages emergencies -07818 588203
- Housing and Homelessness emergencies -01349 886691
- Public Building emergencies –01349 886691
- Roads, parks, flooding, and street lighting emergencies-01349 886690
- Social Work -0808 175 3646
- Request a document or form in a different formatTell us if you need a paper copy, another language, or a different format
- mygovscot myaccount sign in helpSee guidance and get in touch with the support team for help
- How to use Recite MeFind out how it can help make the website easier for you to use