Enterprise AI
Latest Enterprise AI news freshly curated for you as of 12 p.m. ET Feb. 17. Learn more about innovative developments, discover emerging trends and read expert perspectives.
Today's Highlights
- Enterprises are deploying AI agents that execute complex workflows. Better.com's "Betsy" agent handles the entire mortgage origination process, reducing costs by 41%.
- Contrary to popular belief, AI is intensifying work. An 8-month study found workers used AI to take on new tasks and responsibilities, increasing their overall output.
- To improve customer experience, Genesys is moving beyond LLMs to Large Action Models (LAMs), which are designed to reason, plan, and execute multi-step tasks across systems.
In The Spotlight
Dive deeper into key discussions within the world of Enterprise AI with a curated selection of important articles offering valuable perspectives.
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The Coming Of Agentic Process Outsourcing
As AI evolves to enterprise-grade complexity and scale, a new operating model is quietly evolving - Agentic Process Outsourcing. Here is how.
Contributor
People Want Agents, Not ChatBots — Even Living In Our Doorbells
OpenClaw shows people are dying for agents! And they can exist at the edge — with costs dropping too.
ByJohn Sviokla,
Contributor
What Is The Future Of AI? Here’s What One Successful Investor Says
Will the AI bubble burst? Will AI eat software companies? What is the real promise of AI? Judah Taub of Hetz Ventures has the answers.
ByGil Press,
Contributor
Small Business Technology News: AI Models That Are Better Than ChatGPT
Intuit adds more AI for QuickBooks, LinkedIn does more for recruiting and a startup raises $25M to answer the calls you're missing.
ByGene Marks,
Contributor
Practical Enterprise AI Came Of Age At The 2026 World Economic Forum
This year in Davos, executives from the tech world and beyond focused on the most relevant use cases of AI for solving real-world business problems.
Contributor
40% Of Workflows Will Run On Agentic AI. Where’s The Identity?
Agentic AI is powerful but deploying it without trust controls is risky. Explore the five layer stack from cryptographic passports to governance that enterprises need.
BySandy Carter,
Contributor
How AI Is Transforming The Communications Industry: Lessons From FleishmanHillard
FleishmanHillard's Ephraim Cohen reveals how the global PR consultancy is democratizing AI across its workforce through hands-on training and integrated platforms.
ByBernard Marr,
Contributor
Why Modern Accelerators Are The Key To Startup AI Readiness
When your data is organized for AI, you aren't just building a database; you are building a landing pad for the digital labor that will eventually run your company.
ByGary Drenik,
Contributor
Workplace Impact Of AI: Evidence From An 8-Month Study Of 200 Workers
Harvard research shows AI adds work volume, not job cuts—IBM's Watsonx and 22% data growth capture the capacity shift.
ByJon Markman,
Contributor
The Real Reason Women Are Skeptical Of AI In The Workplace—And How To Address It
Women's concerns surrounding AI reveal real business risks. Here's how to avoid costly implementation mistakes, deploy AI successfully, and retain top talent.
ByLiz Elting,
Contributor