
Reetu Kainulainen
Reetu is the CEO and Co-Founder of Ultimate, a customer service automation company established in 2016 and acquired by Zendesk in 2024. Now serving as VP of Product for AI Agents at Zendesk, Reetu leads the development of cutting-edge AI-powered customer experience solutions, shaping the future of customer service for businesses globally.
44,490 viewsOct 18, 2024
Startup Thinking, Enterprise Scaling: 3 AI-First Approaches
Startups are diving right in with AI and producing incredible results. Here’s how other businesses can do the same—no matter what size they are.
