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Reetu Kainulainen

Reetu Kainulainen

Brand Contributor|
ZendeskBRANDVOICE
Storytelling and expertise from marketers
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Reetu is the CEO and Co-Founder of Ultimate, a customer service automation company established in 2016 and acquired by Zendesk in 2024. Now serving as VP of Product for AI Agents at Zendesk, Reetu leads the development of cutting-edge AI-powered customer experience solutions, shaping the future of customer service for businesses globally.

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44,490 viewsOct 18, 2024

Startup Thinking, Enterprise Scaling: 3 AI-First Approaches

Startups are diving right in with AI and producing incredible results. Here’s how other businesses can do the same—no matter what size they are.


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