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10 Best POS Systems For Small Businesses of 2025
While all point of sale (POS) systems let you accept payments online or in person, they differ substantially from each other. Someretail-focused POS software lets you design a website with detailed product inventory, while others enable you to customize discounts, offer gift cards and gather data about your customers. On the other hand, manyrestaurant POS systems let you build an adaptive menu and streamline communication with your kitchen staff.
The bottom line is that the best point of sale system for your small business depends on your industry, what you sell and how you want to deliver it to customers. Forbes Advisor researched and compared 20 popular POS systems to determine which ones work best for particular use cases.
Featured Partners
1
Clover
$14.95 per month (plus hardware)
90 days
Versatile POS, invoicing, employee management
2
Toast
$0
No
POS built specifically for restaurants, payroll, online ordering, team and inventory management
3
TouchBistro
$69 per month (plus hardware)
No
Cloud-based POS, restaurant, and guest management system; 24/7/365 support
4
GoDaddy
$0
No
Cloud-based POS, restaurant, and guest management system; 24/7/365 support
Compare the Best POS Systems of 2025
| Company | Forbes Advisor Rating | Best For | Starting Monthly Price | Pros | Cons | Expert Take | Learn More |
|---|---|---|---|---|---|---|---|
 4.8   | Best for Combined Online and In-Store Selling | $39 | Easy to use, great ecommerce features | Not a good fit for most restaurants | Shopify has advanced features to build a digital storefront, making it a great option for retailers with an online or hybrid presence. | On Shopify's Website | |
4.5  | Best for Inventory Management | $0 | Supplementary features for employee and customer management | The abundance of features has a steep learning curve | PayAnywhere is a well-rounded option for retail, restaurants and everything in between due to its insights about inventory performance and top sellers. | ||
4.4 | Most Cost-Effective Option for Restaurants | $29.99 | Sophisticated online ordering tools and website connectivity | Restaurant only | Skytab lets you customize your website for online ordering and reservations, making it a strong tool for restaurants seeking to utilize an online presence. | ||
4.4 | Most Comprehensive Business Solution | $0 | User-friendly software and hardware | Requires Square’s payment processing system | Square offers a great variety of user-friendly POS hardware and a breadth of software features that support every type of business. | On Square's Website | |
4.1  | Best for Building Customer Loyalty | $109 | Automated wholesale ordering tools, customizable ways to reward repeat customers | Expensive | Lightspeed offers a bunch of customizable ways to communicate with and reward your customers, such as automated emails and reward programs. | On Lightspeed's Website | |
4.0 | Best for Delivery | $49 | Simple online order modification, driver texts and delivery updates | Restaurant only | With options to modify orders, offer curbside pickup and update customers about delivery status, Rezku works well for full-service or delivery-based restaurants. | ||
4.0 | Best for Restaurant Staff Support | $69 | Table management and visibility features | Restaurant only | TouchBistro lets you adjust your menu, manage staff and foster communication between front-of-house and the kitchen, helping restaurants function better. | On TouchBistro’s Website | |
4.0 | Best for Personalized Restaurant Setup Support | $99 | Strong staff management tools, great iPad functionality for customer self-service | Limited hardware aside from iPad tools, KPIs and insights aren’t as in-depth as competitors’ | Lavu’s iPad software supports customer self-service, kitchen staff and front-of-house staff, offering a user-friendly and mobile restaurant POS. | ||
3.8 | Best for a Cost-Effective, Simple Option | $0 | Tap-to-pay customer payments, user-friendly app dashboard | Lacks advanced analytics, restaurant features and catalog customization options | PayPal is an affordable and simple POS system that makes it easy to collect payment in a variety of ways, though its item description and marketing tools are lackluster. | Read Forbes' Review | |
3.7 | Best for Analytics and Sales Insights | $59 | Detailed inventory and employee-management features | Main dashboard can feel overwhelming if you’re seeking something simple | While Korona POS’s interface feels a bit outdated, it packs a ton of information, giving a bird's-eye view of top-selling items, inventory and staff activity. | On Korona POS’s Website |
Best Point of Sale Systems for Small Businesses of 2025
Shopify
Best for Combined Online and In-Store Selling
Shopify
Starting Monthly Cost
$39.00
Online Transaction Fee
2.9% + $0.30 per transaction
In-Person Transaction Fee
2.7% per transaction
$39.00
2.9% + $0.30 per transaction
2.7% per transaction
If you run a retail business and have an online store, Shopify POS is a no-brainer. If you don’t already have an online store, Shopify provides the templates and customization tools to create one and sell directly from your website. Your customers can order online and choose to have the item delivered, pick it up in store or exchange it in store. The software syncs your online and in-person sales, allowing you to manage inventory from one platform, with automatic renewals at certain thresholds. Shopify also gives you flexibility to price products as you want, with tons of discount options, like “Buy X, Get Y” or free shipping.
Shopify’s user-friendly POS app provides several discount options that you can apply to items for custom periods.
I’ve always appreciated Shopify’s ease of use—it’s clear the system was built with retailers in mind, with a simple and modern-feeling layout. While the fees for in-person sales are on the higher side, the convenience of having a unified system for all sales channels outweighs this drawback for many businesses. It’s perfect for small and midsize retailers aiming to streamline operations and grow.
Learn more:Read our fullShopify review.
We gather and analyze consumer sentiment from a range of sources to create the Consumer Sentiment Index to determine customer satisfaction levels for each feature outlined below. This data is designed to give you an idea of real consumer experience of the services and product we review. This data is currently separate from our overall rating out of 5
- #8SetupRanked 8 out of 10For Setup
- 56%of people had positive sentiments
- 33%of people had neutral sentiments
- 11%of people had negative sentiments
56%33%11%Ranked 8 out of 10For Setup- 56%of people had positive sentiments
- 33%of people had neutral sentiments
- 11%of people had negative sentiments
- #7Transaction Fees and FeesRanked 7 out of 10For Transaction Fees and Fees
- 27%of people had positive sentiments
- 20%of people had neutral sentiments
- 53%of people had negative sentiments
27%20%53%Ranked 7 out of 10For Transaction Fees and Fees- 27%of people had positive sentiments
- 20%of people had neutral sentiments
- 53%of people had negative sentiments
- #10Customer ServiceRanked 10 out of 10For Customer Service
- 25%of people had positive sentiments
- 11%of people had neutral sentiments
- 64%of people had negative sentiments
25%11%64%Ranked 10 out of 10For Customer Service- 25%of people had positive sentiments
- 11%of people had neutral sentiments
- 64%of people had negative sentiments
- #1IntegrationRanked 1 out of 10For Integration
- 68%of people had positive sentiments
- 16%of people had neutral sentiments
- 16%of people had negative sentiments
68%16%16%Ranked 1 out of 10For Integration- 68%of people had positive sentiments
- 16%of people had neutral sentiments
- 16%of people had negative sentiments
Overall, user feedback on Shopify POS reflects considerable dissatisfaction, with many highlighting poor system design, connectivity issues and recurring crashes with the app. Several users criticize the lack of essential features, high costs and the cumbersome interface that complicates daily operations. While some users appreciate its integration with Shopify’s online store and find it useful for basic operations, these positives are overshadowed by the reported negative experiences, frequent performance issues and unresponsive customer service.
- Excellent integration with Shopify stores
- Unified inventory across sales channels
- Flexible pricing options
- Higher fees for in-person transactions
- Requires Shopify Payments to avoid extra fees
- Hardware must be purchased separately
| Specification | Details |
|---|---|
Hardware Options | Tap and chip card reader, countertop card terminal, tablet stand |
Mobile Payment Options | Tap to Pay on iPhone and Android, free mobile apps for card scanning |
Business Types Supported | Retail |
Inventory and Catalog Management Tools | Product descriptions, stock updates when you make sales, automatic order renewals |
Marketing Tools | Online store and website builder, custom discounts, shareable discount links, marketing campaigns with analytics |
PayAnyWhere POS
Best for Inventory Management
PayAnyWhere POS
Starting Monthly Cost
$0
Online Transaction Fee
3.49% + $0.19 per transaction
In-Person Transaction Fee
2.69% per transaction
$0
3.49% + $0.19 per transaction
2.69% per transaction
PayAnywhere is a versatile POS system with features to organize your inventory or menu and track each item’s performance. When you add items to sell online or in-store, you can set an adaptive price that varies based on modifiers like different colors, materials or versions. I was impressed that the software also tracks performance for items, categories and discounts, giving you insights about what’s most popular with customers.
Whenever a customer makes a purchase online, PayAnywhere’s software gathers basic information like their name and contact details. The software tracks each customer’s purchase history and item follow-up reviews, providing insights to inform your marketing and customer-service efforts.
While its menu management tools are too limited for full-service restaurants, PayAnywhere works well for retail or quick-service restaurants looking to extract insights from sales data and customer behavior.
The PayAnywhere Payments Hub tracks your customers’ purchase history and contact information, as well as the ratings you’ve received from customers.
We gather and analyze consumer sentiment from a range of sources to create the Consumer Sentiment Index to determine customer satisfaction levels for each feature outlined below. This data is designed to give you an idea of real consumer experience of the services and product we review. This data is currently separate from our overall rating out of 5
- #9SetupRanked 9 out of 10For Setup
- 42%of people had positive sentiments
- 7%of people had neutral sentiments
- 51%of people had negative sentiments
42%7%51%Ranked 9 out of 10For Setup- 42%of people had positive sentiments
- 7%of people had neutral sentiments
- 51%of people had negative sentiments
- #6Transaction Fees and FeesRanked 6 out of 10For Transaction Fees and Fees
- 38%of people had positive sentiments
- 5%of people had neutral sentiments
- 57%of people had negative sentiments
38%5%57%Ranked 6 out of 10For Transaction Fees and Fees- 38%of people had positive sentiments
- 5%of people had neutral sentiments
- 57%of people had negative sentiments
- #6Customer ServiceRanked 6 out of 10For Customer Service
- 25%of people had positive sentiments
- 2%of people had neutral sentiments
- 73%of people had negative sentiments
25%2%73%Ranked 6 out of 10For Customer Service- 25%of people had positive sentiments
- 2%of people had neutral sentiments
- 73%of people had negative sentiments
- #10IntegrationRanked 10 out of 10For Integration
- 29%of people had positive sentiments
- 11%of people had neutral sentiments
- 60%of people had negative sentiments
29%11%60%Ranked 10 out of 10For Integration- 29%of people had positive sentiments
- 11%of people had neutral sentiments
- 60%of people had negative sentiments
Users’ dissatisfaction with the PayAnywhere POS system is largely due to issues related to customer service and hidden fees. Many users report a lack of responsiveness from customer service representatives, excessive fees that were not clearly disclosed and difficulties in resolving account issues. While some users appreciate the app’s functionality and ease of use when it works, they are often frustrated by frequent glitches, updates and account holds that can obstruct their business operations. The recurring concerns about account holds and poor customer support overshadow the positive feedback on the app’s user-friendliness and transaction processing capabilities.
- Offers pay-as-you-go pricing
- POS system includes a wide variety of features that alternatives reserve for add-ons
- Great insights about top-selling items and waste
- High in-person transaction fees
- Limited number of third-party integrations
- Not ideal for full-service restaurants
| Specification | Details |
|---|---|
Hardware Options | Mobile card readers, terminals and keypads, dual-screen terminals |
Mobile Payment Options | Tap to Pay on iPhone, free mobile app for scanning, secure payment links |
Business Types Supported | Any type of business |
Inventory and Catalog Management Tools | Cloud-based item catalog, stock counts, item barcodes, item sales performance metrics |
Marketing Tools | Loyalty programs, gift cards |
Skytab POS
Most Cost-Effective Option for Restaurants
Skytab POS
Starting Monthly Cost
$29.99
Online Transaction Fee
2.5% + $0.25 per transaction
In-Person Transaction Fee
1.75% + $0.15 per transaction
$29.99
2.5% + $0.25 per transaction
1.75% + $0.15 per transaction
Skytab’s POS system is designed to serve all types of restaurants: full-service, quick-service, bars and everything in between. I was impressed with how well the software syncs online and in-person functionality. You can create a website that displays your digital menu and lets you embed a reservation button, an advanced feature that many competitors reserve as an add-on. It’s also unique that Skytab’s POS software lets you post on social media sites like Facebook and Instagram, including images and prescheduled posts.
Skytab’s software lets you create a website for your restaurant, with buttons for the menu, gift cards and reservations.
In-store, Skytab’s iPad-focused hardware lets you serve customers in several ways. Customers can serve themselves with storefront kiosks or tableside screens for self-service, or servers can have their own iPads to take orders. Best of all, Skytab’s in-person transaction fees are the lowest of any POS system on our list, making it a cost-effective restaurant software.
We gather and analyze consumer sentiment from a range of sources to create the Consumer Sentiment Index to determine customer satisfaction levels for each feature outlined below. This data is designed to give you an idea of real consumer experience of the services and product we review. This data is currently separate from our overall rating out of 5
- #1SetupRanked 1 out of 10For Setup
- 91%of people had positive sentiments
- 4%of people had neutral sentiments
- 5%of people had negative sentiments
91%4%5%Ranked 1 out of 10For Setup- 91%of people had positive sentiments
- 4%of people had neutral sentiments
- 5%of people had negative sentiments
- #3Transaction Fees and FeesRanked 3 out of 10For Transaction Fees and Fees
- 54%of people had positive sentiments
- 11%of people had neutral sentiments
- 35%of people had negative sentiments
54%11%35%Ranked 3 out of 10For Transaction Fees and Fees- 54%of people had positive sentiments
- 11%of people had neutral sentiments
- 35%of people had negative sentiments
- #4Customer ServiceRanked 4 out of 10For Customer Service
- 85%of people had positive sentiments
- 0%of people had neutral sentiments
- 15%of people had negative sentiments
85%15%Ranked 4 out of 10For Customer Service- 85%of people had positive sentiments
- 0%of people had neutral sentiments
- 15%of people had negative sentiments
- #4IntegrationRanked 4 out of 10For Integration
- 82%of people had positive sentiments
- 18%of people had neutral sentiments
- 0%of people had negative sentiments
82%18%Ranked 4 out of 10For Integration- 82%of people had positive sentiments
- 18%of people had neutral sentiments
- 0%of people had negative sentiments
Overall, SkyTab has received mixed feedback from users. Many appreciate its cost-effectiveness, no upfront fees and the range of features, including integrations with delivery platforms and the ease of setup. However, there are numerous complaints about the system’s reliability, with issues like order loss, system lags during busy periods and poor customer service response times being commonly reported. While some users recognize its potential and positive aspects, the sentiment reflects dissatisfaction with functionality and support challenges, leading to a neutral overall perception.
- Great iPad-based features
- Enables customer self-service tableside and at the counter
- Integrates well with your website
- Designed for restaurants only, not retail
- Difficult to reach customer support
- KPIs and analytics felt basic relative to restaurant POS alternatives
| Specification | Details |
|---|---|
Hardware Options | Handheld card-scanning device, large-screen kiosk, tablet-based kiosk for self-service, kitchen display system (KDS) |
Mobile Payment Options | None |
Business Types Supported | Restaurants |
Inventory and Menu Management Tools | Sync digital menu with POS system inventory, dynamic pricing, multiple custom menus, order throttling |
Marketing Tools | Website builder, loyalty points, point-based rewards, customizable marketing campaigns |
Square POS
Most Comprehensive Business Solution
Square POS
Starting Monthly Cost
$0
Online Transaction Fee
3.3% + $0.30
In-Person Transaction Fee
2.6% + $0.15
$0
3.3% + $0.30
2.6% + $0.15
Square is the go-to solution for small business owners starting out or wanting to keep things simple. The best part? It’s free to get started, and the system comes with a free card reader. As someone who’s helped many small businesses set up their operations, I love how intuitive Square is. You don’t need to be tech-savvy to get the hang of it, and it works seamlessly across mobile devices, making it perfect for on-the-go sellers.
While its transaction fees aren’t the lowest, the zero monthly cost offsets this for smaller operations. Plus, its add-ons like payroll and marketing tools mean you can grow with the system as your business scales.
Square’s app is super user-friendly, making it easy to build an inventory or menu with detailed item descriptions.
Learn more:Read our fullSquare review.
We gather and analyze consumer sentiment from a range of sources to create the Consumer Sentiment Index to determine customer satisfaction levels for each feature outlined below. This data is designed to give you an idea of real consumer experience of the services and product we review. This data is currently separate from our overall rating out of 5
- #6SetupRanked 6 out of 10For Setup
- 75%of people had positive sentiments
- 7%of people had neutral sentiments
- 18%of people had negative sentiments
75%7%18%Ranked 6 out of 10For Setup- 75%of people had positive sentiments
- 7%of people had neutral sentiments
- 18%of people had negative sentiments
- #4Transaction Fees and FeesRanked 4 out of 10For Transaction Fees and Fees
- 45%of people had positive sentiments
- 15%of people had neutral sentiments
- 40%of people had negative sentiments
45%15%40%Ranked 4 out of 10For Transaction Fees and Fees- 45%of people had positive sentiments
- 15%of people had neutral sentiments
- 40%of people had negative sentiments
- #8Customer ServiceRanked 8 out of 10For Customer Service
- 11%of people had positive sentiments
- 3%of people had neutral sentiments
- 86%of people had negative sentiments
11%3%86%Ranked 8 out of 10For Customer Service- 11%of people had positive sentiments
- 3%of people had neutral sentiments
- 86%of people had negative sentiments
- #7IntegrationRanked 7 out of 10For Integration
- 42%of people had positive sentiments
- 19%of people had neutral sentiments
- 39%of people had negative sentiments
42%19%39%Ranked 7 out of 10For Integration- 42%of people had positive sentiments
- 19%of people had neutral sentiments
- 39%of people had negative sentiments
The feedback on Square reveals both positive and negative sentiments. Users appreciate its ease of use, reliability and efficiency, highlighting its beneficial role in small business operations and the competitive transaction fees. However, there are significant concerns about customer service quality, account deactivation issues and withheld funds that negatively impact business operations. This duality reflects a generally mixed user sentiment towards Square’s service, making it a popular choice for some, while others face serious challenges.
- No monthly fees for basic functionality
- Easy setup with free card reader included
- Tons of user-friendly hardware options
- Not ideal for bars or full-service restaurants
- Advanced features require paid add-ons
- Limited to Square’s payment processing system
| Specification | Details |
|---|---|
Hardware Options | Plug-in card reader, contactless chip reader, iPad stand, terminal, handheld scanner, register |
Mobile Payment Options | Tap to pay on iPhone and Android, free mobile app for scanning |
Business Types Supported | Any business type |
Inventory and Catalog Management Tools | Real-time stock updates, inventory and sales history, print barcode labels, set purchase orders |
Marketing Tools | SMS and email marketing, custom discounts, rewards and loyalty points |
Lightspeed
Best for Building Customer Loyalty
Lightspeed
Starting Monthly Cost
$109
Online Transaction Fee
2.90% + $0.30 per transaction
In-Person Transaction Fee
2.60% + $0.30 per transaction
$109
2.90% + $0.30 per transaction
2.60% + $0.30 per transaction
Lightspeed stands out for its impressive customer loyalty features. If building lasting relationships with customers is a priority for your business, the personalized promotions and in-depth analytics help you keep customers coming back.
It also has great e-commerce and marketing tools for retailers with an online component. You can gather customer contact information upon checkout and follow up with post-purchase surveys and targeted promotions based on a user’s purchase history. You can also use these follow-ups to nudge customers to leave Google reviews.
While its starting price is higher than some competitors, Lightspeed’s depth of tools makes it worthwhile for retailers and quick-service restaurants prioritizing customer retention. Plus, its hardware is sleek and modern, adding a professional touch to your store.
Lightspeed’s main menu gives a bird’s-eye view of your sales performance, including the number of sales processes and gross sales.
Learn more:Read our fullLightspeed review.
We gather and analyze consumer sentiment from a range of sources to create the Consumer Sentiment Index to determine customer satisfaction levels for each feature outlined below. This data is designed to give you an idea of real consumer experience of the services and product we review. This data is currently separate from our overall rating out of 5
- #10SetupRanked 10 out of 10For Setup
- 41%of people had positive sentiments
- 7%of people had neutral sentiments
- 52%of people had negative sentiments
41%7%52%Ranked 10 out of 10For Setup- 41%of people had positive sentiments
- 7%of people had neutral sentiments
- 52%of people had negative sentiments
- #9Transaction Fees and FeesRanked 9 out of 10For Transaction Fees and Fees
- 6%of people had positive sentiments
- 9%of people had neutral sentiments
- 85%of people had negative sentiments
6%9%85%Ranked 9 out of 10For Transaction Fees and Fees- 6%of people had positive sentiments
- 9%of people had neutral sentiments
- 85%of people had negative sentiments
- #7Customer ServiceRanked 7 out of 10For Customer Service
- 22%of people had positive sentiments
- 6%of people had neutral sentiments
- 72%of people had negative sentiments
22%6%72%Ranked 7 out of 10For Customer Service- 22%of people had positive sentiments
- 6%of people had neutral sentiments
- 72%of people had negative sentiments
- #3IntegrationRanked 3 out of 10For Integration
- 64%of people had positive sentiments
- 14%of people had neutral sentiments
- 22%of people had negative sentiments
64%14%22%Ranked 3 out of 10For Integration- 64%of people had positive sentiments
- 14%of people had neutral sentiments
- 22%of people had negative sentiments
Overall, users have a mixed to negative opinion about Lightspeed as a POS system for small businesses. While it is praised for its user-friendly interface, strong inventory management and integration capabilities, many users express dissatisfaction due to poor customer service, high fees and aggressive contractual practices, particularly around its payment processing. Frequent technical issues and software glitches further exacerbate customer frustration, leading some to seek alternative solutions despite acknowledging its broad functional offerings.
- Wholesale buying and selling features
- Great marketing tools
- Built-in customer feedback mechanisms
- High monthly cost compared to competitors
- High in-person transaction fees
- Steep learning curve for beginners
| Specification | Details |
|---|---|
Hardware Options | Card reader, mobile terminal, tablet stand, barcode scanner |
Mobile Payment Options | Tap to pay on iPhone, mobile app for scanned payments |
Business Types Supported | Any business type |
Inventory and Catalog Management Tools | Wholesale ordering, wholesale provider comparison stock reports and low stock alerts |
Marketing Tools | Automated customer segmentation, social media ads, email and SMS marketing with templates and drag-and-drop flow builder |
Rezku
Best for Delivery
Rezku
Starting Monthly Cost
$49
Online Transaction Fee
2.49% + $0.15
In-Person Transaction Fee
2.49% + $0.15
$49
2.49% + $0.15
2.49% + $0.15
Rezku is one of the most comprehensive restaurant POS systems I’ve seen, with specialized features for all types of customer service. Restaurants that rely on delivery will benefit from Rezku’s options for phone ordering and map-based driver dispatch. The POS system facilitates online orders with detailed item descriptions and modifiers that customize pricing. Beyond delivery, you can offer to-go and curbside pickup options. You can automate SMS texts notifying customers about delivery statuses, when their orders are ready or when it’s their turn to be seated.
The Rezku iPad POS display lets employees easily build custom orders by clicking on menu items, modifiers and variations like adding or removing ingredients.
I also appreciate how the software supports kitchen staff and improves staff communication. As soon as a waiter or customer submits an order from the tableside tablet, you can immediately bump it to particular kitchen stations. When an ingredient runs out, you can automatically remove items using that ingredient from your menu.
Considering its relatively low transaction fees, Rezku is a good option not only for delivery but also for any restaurant.
We gather and analyze consumer sentiment from a range of sources to create the Consumer Sentiment Index to determine customer satisfaction levels for each feature outlined below. This data is designed to give you an idea of real consumer experience of the services and product we review. This data is currently separate from our overall rating out of 5
- #2SetupRanked 2 out of 10For Setup
- 88%of people had positive sentiments
- 4%of people had neutral sentiments
- 8%of people had negative sentiments
88%4%8%Ranked 2 out of 10For Setup- 88%of people had positive sentiments
- 4%of people had neutral sentiments
- 8%of people had negative sentiments
- #2Transaction Fees and FeesRanked 2 out of 10For Transaction Fees and Fees
- 83%of people had positive sentiments
- 0%of people had neutral sentiments
- 17%of people had negative sentiments
83%17%Ranked 2 out of 10For Transaction Fees and Fees- 83%of people had positive sentiments
- 0%of people had neutral sentiments
- 17%of people had negative sentiments
- #2Customer ServiceRanked 2 out of 10For Customer Service
- 97%of people had positive sentiments
- 0%of people had neutral sentiments
- 3%of people had negative sentiments
97%3%Ranked 2 out of 10For Customer Service- 97%of people had positive sentiments
- 0%of people had neutral sentiments
- 3%of people had negative sentiments
- #5IntegrationRanked 5 out of 10For Integration
- 100%of people had positive sentiments
- 0%of people had neutral sentiments
- 0%of people had negative sentiments
100%Ranked 5 out of 10For Integration- 100%of people had positive sentiments
- 0%of people had neutral sentiments
- 0%of people had negative sentiments
The feedback on Rezku suggests that users generally appreciate its comprehensive feature set, ease of use and cost-effectiveness for small businesses, particularly in the restaurant industry. Many users highlight the lower fees compared to competitors and the lack of extra charges for features like 24/7 support and loyalty programs. However, some users express concerns over specific merchant processing fees, particularly the $0.25 per swipe charge, which may be a drawback for businesses with lower average check amounts. Overall, the sentiment about Rezku is generally positive, with many users expressing satisfaction with its functionality and cost savings, though there are some reservations about the cost structure for certain services.
- Excellent variety of restaurant-focused features
- Unique delivery tools like SMS-tracking updates
- Intelligent kitchen display
- Does not support third-party payment processing solutions
- App interface feels outdated
- Relatively few third-party integrations
| Specification | Details |
|---|---|
Hardware Options | iPad stand, card reader, receipt printer |
Mobile Payment Options | Tap to Pay for iPhone and Android, free mobile app for card scanning |
Business Types Supported | Restaurants |
Inventory and Menu Management Tools | Ingredient tracking, daily tracking emails, instant phone alerts when ingredients run low, auto-86ing menu items when ingredients are out |
Marketing Tools | Loyalty program, happy hour pricing and menu adjustments, coupons and gift cards |
TouchBistro
Best for Restaurant Staff Support
TouchBistro
Starting Monthly Cost
$69
Online Transaction Fee
3.2% + $0.10
In-Person Transaction Fee
2.9% + $0.10
$69
3.2% + $0.10
2.9% + $0.10
TouchBistro’s restaurant POS software makes it way easier for servers, hosts and managers to handle customers. I love the floor plan designer, which lets you create a blueprint of your restaurant layout with tables, chairs, walls and rooms. The system tracks table availability as you seat customers, helping waiters and hosts decide how to manage the wait list. While some other software systems don’t have built-in features that accommodate table switching, TouchBistro lets you do this and keeps the whole front-of-house (FOH) staff in the loop about where parties are seated.
TouchBistro’s software gives front-of-house workers an up-to-date view of the restaurant’s floor plan, helping manage wait lists and seating.
The main drawback with TouchBistro is that most of its coolest capabilities—like the kitchen display system, marketing features and menu management—are add-ons. Some alternatives offer these features at an extra cost. Still, if you want to support communication and efficiency for your FOH staff, TouchBistro is a great choice.
We gather and analyze consumer sentiment from a range of sources to create the Consumer Sentiment Index to determine customer satisfaction levels for each feature outlined below. This data is designed to give you an idea of real consumer experience of the services and product we review. This data is currently separate from our overall rating out of 5
- #3SetupRanked 3 out of 10For Setup
- 72%of people had positive sentiments
- 9%of people had neutral sentiments
- 19%of people had negative sentiments
72%9%19%Ranked 3 out of 10For Setup- 72%of people had positive sentiments
- 9%of people had neutral sentiments
- 19%of people had negative sentiments
- #8Transaction Fees and FeesRanked 8 out of 10For Transaction Fees and Fees
- 30%of people had positive sentiments
- 14%of people had neutral sentiments
- 56%of people had negative sentiments
30%14%56%Ranked 8 out of 10For Transaction Fees and Fees- 30%of people had positive sentiments
- 14%of people had neutral sentiments
- 56%of people had negative sentiments
- #5Customer ServiceRanked 5 out of 10For Customer Service
- 35%of people had positive sentiments
- 4%of people had neutral sentiments
- 61%of people had negative sentiments
35%4%61%Ranked 5 out of 10For Customer Service- 35%of people had positive sentiments
- 4%of people had neutral sentiments
- 61%of people had negative sentiments
- #8IntegrationRanked 8 out of 10For Integration
- 41%of people had positive sentiments
- 22%of people had neutral sentiments
- 37%of people had negative sentiments
41%22%37%Ranked 8 out of 10For Integration- 41%of people had positive sentiments
- 22%of people had neutral sentiments
- 37%of people had negative sentiments
The reviews of TouchBistro highlight a very mixed user experience. While some users appreciate the system’s user-friendliness, ease of use and intuitive interface, many others report a wide range of problems, including poor customer service, contract issues and technical glitches that negatively impact their business operations. Complaints about unreliable service, inadequate support and difficulties in exiting contracts are prevalent. The positive feedback tends to highlight specific features and functionality that work well but is overshadowed by considerable dissatisfaction among a substantial number of users.
- Tableside ordering from iPad
- Customizable floor-plan management tools
- Easy to build and sync in-venue and online menus
- Expensive transaction rates
- Reservations are charged separately
- Kitchen display system is charged separately
| Specification | Details |
|---|---|
Hardware Options | iPad stand, keypad and scanner, receipt printer |
Mobile Payment Options | Tap to Pay |
Business Types Supported | Restaurant |
Inventory and Menu Management Tools | (Add-on) Automated inventory tracking, allergen mapping, recipe costing and profit margins per dish |
Marketing Tools | (Add-on) Build-your-own web app, post-dining surveys, promotions, customizable drag-and-drop email campaigns and templates |
Lavu
Best for Personalized Restaurant Setup Support
Lavu
Starting Monthly Cost
$99
Online Transaction Fee
Varies by restaurant
In-Person Transaction Fee
Varies by restaurant
$99
Varies by restaurant
Varies by restaurant
Lavu’s iPad-based restaurant POS system supports all types of restaurants with flexible and responsive menu management, inventory and pricing. Tools like quick-drink modifiers work great for coffee shops and bars, allowing your employees to instantly record customers’ personalized drink preferences with automatically adjusted pricing. You can set time-based menu changes for things like happy hours or specials that occur on certain days. As your inventory changes, your menu automatically adapts to eliminate foods with sold-out ingredients.
Lavu’s iPad-based POS solution lets employees easily provide discounts and modify orders with adaptive pricing.
My favorite thing about Lavu is its responsive customer service. Lavu reps are easy to reach. They help you set up your software and hardware initially, then check in routinely to ensure you’re getting the most out of your POS system. If you want one-on-one restaurant support, Lavu meets the goal.
We gather and analyze consumer sentiment from a range of sources to create the Consumer Sentiment Index to determine customer satisfaction levels for each feature outlined below. This data is designed to give you an idea of real consumer experience of the services and product we review. This data is currently separate from our overall rating out of 5
- #7SetupRanked 7 out of 10For Setup
- 76%of people had positive sentiments
- 7%of people had neutral sentiments
- 17%of people had negative sentiments
76%7%17%Ranked 7 out of 10For Setup- 76%of people had positive sentiments
- 7%of people had neutral sentiments
- 17%of people had negative sentiments
- #10Transaction Fees and FeesRanked 10 out of 10For Transaction Fees and Fees
- 21%of people had positive sentiments
- 6%of people had neutral sentiments
- 73%of people had negative sentiments
21%6%73%Ranked 10 out of 10For Transaction Fees and Fees- 21%of people had positive sentiments
- 6%of people had neutral sentiments
- 73%of people had negative sentiments
- #1Customer ServiceRanked 1 out of 10For Customer Service
- 75%of people had positive sentiments
- 3%of people had neutral sentiments
- 22%of people had negative sentiments
75%3%22%Ranked 1 out of 10For Customer Service- 75%of people had positive sentiments
- 3%of people had neutral sentiments
- 22%of people had negative sentiments
- #9IntegrationRanked 9 out of 10For Integration
- 38%of people had positive sentiments
- 16%of people had neutral sentiments
- 46%of people had negative sentiments
38%16%46%Ranked 9 out of 10For Integration- 38%of people had positive sentiments
- 16%of people had neutral sentiments
- 46%of people had negative sentiments
Overall, users have reported a generally negative experience with Lavu as a POS system. Common issues include inadequate customer service, frequent glitches, unreliable connectivity and hidden fees, which have contributed to dissatisfaction among many customers. While some users appreciate the system’s ease of use and the customer support offered by individual team members, the prevailing sentiment reflects frustration with technical problems and poor support, resulting in a less favorable view of Lavu.
- Drink modification features for bars and coffee shops
- Pizza creator feature for pizza shops
- Works with you one-on-one to set up and manage POS system
- Varying transaction fees depending on your business type
- Limited to Lavu’s payment processing platform
- Hardware feels clunky compared to some POS alternatives
| Specification | Details |
|---|---|
Hardware Options | iPad terminals, mobile card readers and scanners, receipt printers, kitchen |
Mobile Payment Options | Tap to pay, mobile app scanner, QR code payments |
Business Types Supported | Restaurants |
Inventory and Menu Management Tools | Multi-location menu management, menu categories with forced and optional modifiers, product performance data |
Marketing Tools | Personalized promotions, bundle deals, loyalty programs |
PayPal POS
Best for a Cost-Effective, Simple Option
PayPal POS
Starting Monthly Cost
$0
Online Transaction Fee
3.49% + $0.09 per transaction
In-Person Transaction Fee
2.29% + $0.09
$0
3.49% + $0.09 per transaction
2.29% + $0.09
PayPal POS is ideal for businesses that operate sporadically or on a small scale. Its intuitive interface makes it easy for anyone to jump in and start processing payments, and the ability to accept Venmo and tap-to-pay are major pluses for younger audiences. It includes useful, basic features like inventory management with low stock alerts and reports about your top-selling products and total sales volume over custom periods.
PayPal’s POS dashboard is simple and displays just a few essential KPIs, making it a user-friendly option.
However, it lacks the menu management features, marketing tools and online features that alternatives have. Further, PayPal’s transaction fees are on the higher side, particularly for invoicing. This all makes PayPal a solid choice for retail businesses that prioritize convenience and simplicity.
Learn more:Read our fullPayPal POS review.
We gather and analyze consumer sentiment from a range of sources to create the Consumer Sentiment Index to determine customer satisfaction levels for each feature outlined below. This data is designed to give you an idea of real consumer experience of the services and product we review. This data is currently separate from our overall rating out of 5
- #4SetupRanked 4 out of 10For Setup
- 86%of people had positive sentiments
- 14%of people had neutral sentiments
- 0%of people had negative sentiments
86%14%Ranked 4 out of 10For Setup- 86%of people had positive sentiments
- 14%of people had neutral sentiments
- 0%of people had negative sentiments
- #1Transaction Fees and FeesRanked 1 out of 10For Transaction Fees and Fees
- 36%of people had positive sentiments
- 25%of people had neutral sentiments
- 39%of people had negative sentiments
36%25%39%Ranked 1 out of 10For Transaction Fees and Fees- 36%of people had positive sentiments
- 25%of people had neutral sentiments
- 39%of people had negative sentiments
- #9Customer ServiceRanked 9 out of 10For Customer Service
- 27%of people had positive sentiments
- 9%of people had neutral sentiments
- 64%of people had negative sentiments
27%9%64%Ranked 9 out of 10For Customer Service- 27%of people had positive sentiments
- 9%of people had neutral sentiments
- 64%of people had negative sentiments
- #6IntegrationRanked 6 out of 10For Integration
- 38%of people had positive sentiments
- 8%of people had neutral sentiments
- 54%of people had negative sentiments
38%8%54%Ranked 6 out of 10For Integration- 38%of people had positive sentiments
- 8%of people had neutral sentiments
- 54%of people had negative sentiments
The PayPal Zettle POS system is generally recognized for its ease of use and suitability for small to medium-sized businesses, especially those already utilizing PayPal for online transactions. While many users appreciate the system’s straightforward setup, mobile POS capabilities and competitive transaction fees, they also note limitations such as the absence of robust online storefront solutions, complex discount application and occasional technical glitches. Overall, user sentiment is mixed, indicating that while the product serves as a reliable entry-level POS solution, enhancements are needed to fully satisfy broader business needs.
- No monthly fees
- Supports Venmo and other PayPal integrations
- Easy to set up and use
- Higher fees for invoicing
- Features feel basic and limited compared to alternatives
- Slow customer support
| Specification | Details |
|---|---|
Hardware Options | Mobile card reader and terminal, countertop card readers, tablet stand, receipt printer, barcode scanner |
Mobile Payment Options | Tap to pay, free mobile app for scanning |
Business Types Supported | Retail and quick-service restaurants |
Inventory and Catalog Management Tools | Product descriptions, inventory tracking with low stock notifications |
Marketing Tools | Customer loyalty program, gift cards |
Korona POS
Best for Analytics and Sales Insights
Korona POS
Starting Monthly Cost
$59
Online Transaction Fee
Third-party provider
In-Person Transaction Fee
Third-party provider
$59
Third-party provider
Third-party provider
Korona POS is a lifesaver for high-risk merchants such as liquor stores and dispensaries. Business owners in high-risk industries praise Korona POS for its reliability, flexibility and ease of use. My favorite part is the comprehensiveness of its dashboard, which displays tons of KPIs and controls. For example, you can manage your inventory throughout the day, receive low-stock alerts and make new orders when needed, view best-selling items over certain periods, manage employee shifts and more. Employees can clock in and out directly through the POS system, making it more of a one-stop shop for employee management.
Korona POS’s dashboard gives access to a bunch of tools and KPIs covering inventory, best sellers, balances and sales.
The main drawbacks I found with Korona POS are that some of its advanced features require costly add-ons, and that it doesn’t include its own credit card processing platform as most alternatives do. This may mean that your payment processor doesn’t integrate as seamlessly as it would with an alternative like Square, Shopify or PayPal.
Learn more:Read our fullKorona POS review.
We gather and analyze consumer sentiment from a range of sources to create the Consumer Sentiment Index to determine customer satisfaction levels for each feature outlined below. This data is designed to give you an idea of real consumer experience of the services and product we review. This data is currently separate from our overall rating out of 5
- #5SetupRanked 5 out of 10For Setup
- 100%of people had positive sentiments
- 0%of people had neutral sentiments
- 0%of people had negative sentiments
100%Ranked 5 out of 10For Setup- 100%of people had positive sentiments
- 0%of people had neutral sentiments
- 0%of people had negative sentiments
- #5Transaction Fees and FeesRanked 5 out of 10For Transaction Fees and Fees
- 83%of people had positive sentiments
- 17%of people had neutral sentiments
- 0%of people had negative sentiments
83%17%Ranked 5 out of 10For Transaction Fees and Fees- 83%of people had positive sentiments
- 17%of people had neutral sentiments
- 0%of people had negative sentiments
- #3Customer ServiceRanked 3 out of 10For Customer Service
- 100%of people had positive sentiments
- 0%of people had neutral sentiments
- 0%of people had negative sentiments
100%Ranked 3 out of 10For Customer Service- 100%of people had positive sentiments
- 0%of people had neutral sentiments
- 0%of people had negative sentiments
- #2IntegrationRanked 2 out of 10For Integration
- 81%of people had positive sentiments
- 19%of people had neutral sentiments
- 0%of people had negative sentiments
81%19%Ranked 2 out of 10For Integration- 81%of people had positive sentiments
- 19%of people had neutral sentiments
- 0%of people had negative sentiments
KORONA POS is highly regarded as an effective point-of-sale solution for various small businesses, including museums, liquor stores and tobacco shops, offering robust inventory management and flexible payment processing options. Users consistently praise the system’s ease of use, responsive customer service and comprehensive features like customizable dashboards and advanced reporting, which support the overall management of sales and operations. The system’s flexibility, competitive pricing and processing-agnostic nature make it an attractive choice for businesses seeking efficient and cost-effective POS solutions.
- Information-rich main app dashboard
- Extensive employee management features
- Great variety of hardware options
- App interface feels outdated
- Table and menu management are add-on features
- Doesn’t offer an in-house credit card processing service
| Specification | Details |
|---|---|
Hardware Options | Mobile tablet stand, customer-facing display, employee-facing terminal, self-checkout kiosk |
Mobile Payment Options | None |
Business Types Supported | Any business type |
Inventory and Catalog Management Tools | Inventory counts, stock management, barcode automations, price and shelf labels |
Marketing Tools | Promotions, discounts, gift cards |
Most Popular is calculated from the number of times each affiliate product was selected by Forbes Advisor users over a six month time period.
Methodology
We evaluated 20 of the top POS systems for small businesses by analyzing key decision-making factors, including pricing, features, hardware, customer reviews and transaction fees. Each system was tested to determine how well it supports small business needs, with particular attention to pricing, SMB user feedback and industry-specific features.
| Decision Factor | Scoring Weight | Description |
|---|---|---|
Pricing | 8% | We assigned some weight to each provider’s monthly fee. |
Service and Support | 6% | We researched and evaluated each provider’s customer support channels, including responsiveness over email, phone and live chat. |
Transaction Fees | 21% | We placed high priority on a provider’s transaction fees, both for in-person and online purchases. |
General Features | 22% | We compared providers based on their essential POS features, such as accepted payment types, reporting functionality, payment processing integrations and marketing features. |
Inventory Features | 6% | We evaluated providers based on their inventory and menu management features, such as the option to create a product catalog and reorder inventory. |
Hardware | 12% | We examined providers’ hardware options, looking for providers offering a variety of hardware that feels modern, intuitive and well-priced. |
Consumer Sentiment | 15% | We gathered feedback and reviews from hundreds of real SMB users, spanning topics like customer service, integrations, setup process and overall satisfaction. |
Integrations | 10% | We compared providers based on the third-party software it connects with, including CRM systems, payroll platforms, HR tools and inventory management. |
Why You Can Trust Forbes Advisor Small Business
The Forbes Advisor Small Business team is committed to providing unbiased rankings and information with full editorial independence. We use product data, strategic methodologies and expert insights to inform all of our content to guide you in making the best decisions for your business journey.
Learn More:How We Evaluate POS Systems
- 20 Companies Evaluated
- 59 Decision Factors Considered
- Four Levels of Fact-Checking
- Hands-On Testing
Featured Partners
1
Clover
$14.95 per month (plus hardware)
90 days
Versatile POS, invoicing, employee management
2
Toast
$0
No
POS built specifically for restaurants, payroll, online ordering, team and inventory management
3
TouchBistro
$69 per month (plus hardware)
No
Cloud-based POS, restaurant, and guest management system; 24/7/365 support
4
GoDaddy
$0
No
Cloud-based POS, restaurant, and guest management system; 24/7/365 support
How To Choose the Best Small Business POS System
Selecting the right POS system for your business is about more than price. It’s also important to consider the hardware options, marketing features and inventory management options that providers offer.
Here’s what to consider:
Essential POS Features
When it comes to running your business smoothly, your POS system needs to do more than just process payments. Let’s break down some must-have features and why they’re worth your attention.
- Inventory Management. Ever run out of a best-seller or find shelves stuffed with slow-moving products? A good POS system keeps you on top of your inventory, tracking stock levels in real time. Systems like Lightspeed even handle automatic reorders, so you’re always stocked up without overdoing it. If your business deals with a lot of products, this feature can save you countless headaches.
- Customer Loyalty Tools. Bringing in new customers is great, but keeping them coming back? That’s where loyalty tools shine. Whether it’s a points system or exclusive discounts, programs like the ones from Skytab help you reward your best customers and encourage them to return. It’s an easy way to turn one-time buyers into loyal fans.
- Multichannel Capabilities. Selling online and in-store shouldn’t feel like running two separate businesses. That’s why systems such as Shopify POS are so handy—they let you sync inventory and sales across all your channels. Whether a customer shops online or walks into your store, everything runs seamlessly in the background.
- Reporting and Analytics. Want to know your best-selling item or when your store is busiest? Reporting tools make it easy to spot trends and adjust your strategy. Systems like Korona POS offer dashboards that break everything down into digestible insights.
- Hardware Options. Every business has unique needs when it comes to hardware. A boutique shop might need a barcode scanner and receipt printer, while afood truck thrives on amobile card reader.
- Employee Management. If you have a team, you’ll love a POS system that helps track hours, sales and even access permissions. Software like Lavu makes it easy to see who’s a top performer and where schedules and shifts might need adjusting.
- Marketing and Customer Data. Some POS platforms gather information about your customers, such as their purchase history and contact details. This can let you reach out to them for reviews, targeted promotions and other types of marketing.
Customer data is gold. You need to make sure the POS gives you full access to it (names, contact info, purchase history, etc.). That way, you can plug it into email tools, loyalty programs or whatever software you’re using.
— Matthew Campion, small business owner, experienced POS user and co-founder at Lunchbox Brewing Company.
Value
When choosing a POS system, it’s important to balance cost against the features and benefits it provides. A low-cost solution might save you money upfront but lack the tools your business needs to grow. On the flip side, a higher-priced system might offer robust functionality that saves you time and increases revenue in the long run.
For example, Shopify’s omnichannel capabilities justify its slightly higher fees for businesses managing both online and physical stores.
Think about the specific needs of your business. Are you running a seasonal operation or a side hustle? A no-monthly-fee option like PayPal POS might be perfect. On the other hand, full-service restaurants will be hard-pressed to find something more cost-effective than Skytab’s low transaction fees.
Here are a few tips to assess value:
- Calculate total costs. Don’t just look at the monthly fees—factor in hardware costs, transaction fees and any add-ons you may need.
- Match features to needs. Avoid paying for features you won’t use, but don’t skimp on tools that can streamline operations or boost revenue.
- Consider scalability. If you plan to expand your business, choose a system that can grow with you rather than replacing it later.
Integration Capabilities
Modern businesses rely on a range of software tools, from accounting platforms to e-commerce websites. A POS system with strong integration capabilities can streamline operations by syncing with software likeQuickBooks,WooCommerce orMailchimp. For example, Shopify and Square are designed to work seamlessly with their e-commerce platforms. Look for systems that connect with the tools you already use or plan to adopt.
Mobile Functionality
For businesses on the go, mobile-friendly POS systems are essential. Whether you’re running a food truck, a pop-up shop or delivering services in the field, having aPOS that works on a tablet or smartphone can make transactions seamless. Square leads the pack in mobile functionality with its easy-to-use mobile app and compact hardware. Consider whether your business needs flexibility beyond a fixed terminal.
Ease of Training
If you’re running a business with a high turnover rate or seasonal employees, the ease of training on a POS system is critical. A user-friendly interface can reduce onboarding time and mistakes, keeping your operations smooth. Systems like Square and PayPal POS are known for their intuitive designs, making them great choices for businesses with new or rotating staff.
Customer Support
When something goes wrong, you want help—fast. Customer support can make or break your experience with a POS system. Look for providers with 24/7 support, multiple communication channels (e.g., phone, chat, email) and quick response times.
Lavu helps you one-on-one with setup and offers frequent personalized support, and PayAnwhere POS is a great option for customer support for non-restaurant businesses.
Frequently Asked Questions (FAQs)
What hardware do I need for a POS system?
Your specific hardware needs depend on your business type, but most POS systems let you begin with just an iPad or even an iPhone for card scanning and tap-to-pay. From there, you can add card scanners, terminal stands for your iPad, and kiosks.
Can I use a POS system for online and in-person sales?
Yes. Tools like Shopify, Square, Skytab and LightSpeed enable in-person and online sales. You can set up and customize an online store to make sales, book reservations and sync your menu and inventory between physical and online stores.
How do I set up a POS system?
You set up a POS system by downloading your provider’s POS software on your tablet or smartphone. You may want to purchase additional hardware, such as a cash register or countertop card scanner. Once the software is installed, use it to set up your inventory or menu, and you’re ready to begin making sales.
Forbes Advisor adheres to strict editorial integrity standards. To the best of our knowledge, all content is accurate as of the date posted, though offers contained herein may no longer be available. The opinions expressed are the author’s alone and have not been provided, approved, or otherwise endorsed by ourpartners.
With three years spent researching, comparing, and testing software products, Tyler Webb is an expert on all things telecommunications. With work featured on GetVoIP.com, he's written over 150 articles on topics including VoIP, contact centers, unified communications, and CRM platforms.
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