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- Cybersecurity Resiliency
- Frontline Articles
- The Truth Behind Counterfeits
- Automated Clearinghouse
- 21st Century Customs Framework
- ACE Secure Data Portal In-Bond Arrival and Export Enhancement
- Forced Labor
- Basic Importing and Exporting
- Enforce and Protect Act (EAPA)
- ACE and Automated Systems
- eCBP Broker Instruction and Training Resources
- Priority Trade Issues
- Programs and Administration
- Trade Remedies
- Suspension and Debarment
- Account Management
- Audits
- Bonds
- Customs Brokers
- Determining Duty Rates
- e-Allegations
- Kimberley Diamonds
- Quotas
- Trade Program Contacts
- Entry Summary and Post Release Processes
- Global Business Identifier Test
- Natural Resources Enforcement
- Craft Beverage Modernization Provisions of the Tax Cuts and Jobs Act of 2017
- Penalties Program
- Russia Column 2 Rates of Duty
- Rulings and Legal Decisions
- Stakeholder Engagement
- CBP Trade News Snapshot
- Trade Facilitation and Trade Enforcement Act
- Border Interagency Executive Council (BIEC)
- Centers of Excellence and Expertise
- AMS Air Features
- CBP Facilitates Broker Licensing Though the Global Enrollment System
- Cybersecurity Resiliency
- Frontline Articles
- The Truth Behind Counterfeits
- Automated Clearinghouse
- 21st Century Customs Framework
- ACE Secure Data Portal In-Bond Arrival and Export Enhancement
Customs Brokers
New Webpage Alert
Please see our newBroker Continuing Education page for more information and upcoming webinars.
Customs Brokers and Customs Broker License applicants should refer to this webpage for information and announcements. The statutory authority for the licensing of customs brokers by the Secretary of the Treasury is found in section 641, Tariff Act of 1930, as amended (19 U.S.C. 1641). Rules and regulations related to the licensing of customs brokers are set forth in Part 111 of the CBP Regulations (19 C.F.R. 111.0, et seq.). Licenses are issued to persons (i.e., individuals, corporations, partnerships, and associations) to conduct "customs business" on behalf of other persons.
Office of Trade’s Broker Management Branch, in conjunction with Revenue Modernization’s Electronic Payment Options project (ePO/eCBP), will begin accepting submissions of the annual user fee payment via the eCBP portal starting December 2, 2024, through the January 31, 2025, due date which was published in a Federal Register Notice on November 22, 2024.
All national permit holders should visit theeCBP portal to submit their required annual user fee. Login using authentication from Login.gov and provide the user fee payment to fulfill the requirement. Payment receipting ensures that the permitted broker has documentation of compliance.
Effective October 1, 2024, the COBRA fee (USER FEE) for permits is $180.57. The annual user fee amount owed for each active permit issued on or before December 31, 2024 is $180.57 and should be submitted through theeCBP portal no later than January 31, 2025.
Failure to submit the annual permit user fee by the due date will result in permit revocation by operation of law.
For more information see FAQs and Permit User Fee Quick Reference Guides at:https://www.cbp.gov/trade/ecbp.
For eCBP portal technical assistance, contact the Rev Mod Service Desk (RMSD) atrevmodservicedesk@cbp.dhs.gov or call 1-800-366-8732 Ext 4670.
The definitive document for the broker community to reference in doing business with CBP as a licensed customs broker can be found at the following link:
Customs Broker Guidance for the Trade Community
| Port Code | Port Name | Broker Management Officer | BMO Phone Number | BMO Email | Mailing Address | Assistant Center Director |
|---|---|---|---|---|---|---|
| Agriculture and Prepared Products Center | ||||||
| 0101 | Portland, ME | John Dobbs | (207) 771-3607 | john.l.dobbs@cbp.dhs.gov | 155 Gannett Drive, South Portland, ME 04106 | Israel Adame |
2604 | Nogales, AZ | Rebeca Valadez | (520) 397-2054 | 200 N. Mariposa Rd., Bldg B200, Nogales, AZ 85621 | Dave Shaw | |
3304 | Great Falls, MT | Rebeca Valadez | (520) 397-2054 | 200 N. Mariposa Rd., B200, Nogales, AZ 85621 | Dave Shaw | |
| Apparel, Footwear and Textiles | ||||||
1401 | Norfolk, VA | Irma Lopez | (757) 533-4244 | 101 E Main Street, Norfolk, VA 23510 | Mitchel Landau | |
1601 | Charleston, SC | Nina Scierka | (843) 579-6525 | 200 E Bay Street, Charleston, SC 29401 | Mitchel Landau | |
2809 | San Francisco, CA | Kathleen Maguire | (415) 782-9279 | 555 Battery Street, San Francisco, CA 94111 | Alice Buchanan | |
3701 | Milwaukee, WI | Jacquelyn, Timme | (206) 553-2499 | 4915 S Howell Avenue, Milwaukee, WI 53207 | Alice Buchanan | |
5201 | Miami, FL | Benito Montero | (305) 869-2646 | 6601 NW 25th Street, Miami, FL 33122 | Mitchel Landau | |
| Automotive and Aerospace Center | ||||||
1001 | New York, NY | Margaret Hernandez | (718) 487-5072 Extension 5076 | John F. Kennedy Intl Airport, Building 77, 2nd Floor, Executive Office, Jamaica, NY 11430 | Sandra M. Lopez | |
1901 | Mobile, AL | Engrid Perryman | (251) 378-7622 | 150 N. Royal Street, Suite 3004, Mobile, AL 36602 | Lucy Guardiola | |
3001 | Seattle, WA | Juan Valenzuela | (520) 397-2065 | 1000 Second Avenue, Suite 2100, Seattle, WA 98104 | Lucy Guardiola | |
3401 | Pembina, ND | Cindy Stewart | (701) 825-5811 | 10980 I-29, Suite 2, Pembina, ND 58271 | Patricia Tate | |
3501 | Minneapolis, MN | Julian Falla | (952) 857-3100 X3189 | julian.falla@cbp.dhs.gov
| 5600 American Blvd. W, Ste. 760, Bloomington, MN 55437 | Patricia Tate |
3801 | Detroit, MI | Mary Jo Ledesma | (313) 442-0267 | 985 Michigan Ave, Detroit, MI 48226 | Patricia Tate | |
| Base Metals Center | ||||||
2002 | New Orleans, LA | Tracy Roy | (202) 302-6490 | 40 S. Gay Street, Baltimore, MD 21202 | Tracy Roy | |
3901 | Chicago, IL | Mary Lou Belfiore | (847) 928-6072 | 5600 Pearl Street, Rosemont, IL 60018 | Ed Wachovec | |
4101 | Cleveland, OH | Michelle English | (440) 891-2531 | 6747 Engle Road Cleveland, OH 44130 | Michael Dean | |
| Consumer Products and Mass Merchandising Center | ||||||
0502 | Providence, RI | Lydia Wells | (617) 565-4615 | 300 Jefferson Blvd., Suite 106, Warwick, RI, 02888 | Paul Sumbi | |
| 1303 | Baltimore, MD | Mary Jo Ledesma | (313) 442-0267 | mary.jo.ledesma@cbp.dhs.gov | 40 S. Gay Street, Baltimore, MD 21202 | Judy Staudt |
1512 | Charlotte, NC | Thomas E. Rice | (704)329-6142 | 1901 Crossbeam Drive, Charlotte, NC 28217 | Linda Golf | |
1704 | Atlanta, GA | Danny Griffin | (404) 675-1266 | 157 Tradeport Drive, Atlanta, GA 30354 | Linda Golf | |
1801 | Tampa, FL | Frank Mahoney | (813) 241-6743 x242 | francis.p.mahoney@cbp.dhs.gov
| 1803 Eastport Drive, Tampa, Florida 33605
| Linda Golf |
3201 | Honolulu, HI | Susan Kakuda | (808) 356-4155 | 300 Ala Moana Blvd, Honolulu, HI 96850 | Linda Golf | |
4503 | St. Louis, MO | Rafal Pryk | (314) 429-8115 | 4477 Woodson Road, St. Louis, MO 63134 | Sanith Kimchrea | |
5501 | Dallas/Ft Worth, TX | Whitney Degrenia | (281) 985-6798 | 7501 Esters Blvd., Suite 160, Irving, TX 75063 | Channell Dawson | |
| Electronics Center | ||||||
2704 | Los Angeles/Long Beach, CA | Sherill L. Stevens | (562) 366-5420 | 301 E Ocean Blvd Suite 900, Los Angeles, CA 90802 | David Gault | |
3126 | Anchorage, AK | Kelly A. Fischer | (907) 271-8101 | 605 W. 4th Ave. Ste 230, Anchorage, AK 99501 | David Gault | |
| Industrial & Manufacturing Materials Center | ||||||
0712 | Champlain, NY | Doreen LaBelle | (518) 298-7909 | 237 W Service Road, Champlain, NY 12919 | John Walkowiak | |
0901 | Buffalo, NY | John Walkowiak | (716) 843-8301 | 726 Exchange Street, Suite 400, Buffalo, NY 14210 | Robert Bekalarski | |
1703 | Savannah, GA | Doreen LaBelle | (518) 298-7909 | 237 W. Service Road, Champlain, NY 12919 | Connor Snitker | |
| Machinery Center | ||||||
5401 | Washington, DC | Bernadette R. Howe | (215) 717-5818 | 22685 Holiday Park Drive, Suite 15, Sterling, VA 20598 | Fred Perez | |
1101 | Philadelphia, PA | Bernadette R. Howe | (215) 717-5818 | 200 Chestnut Street, Philadelphia, PA 19106 | Fred Perez | |
2304 | Laredo, TX | Elida C. Flores | (956) 794-9310 | 715 Bob Bullock Loop, Laredo, TX 78045 | Carmen Dickinson | |
2904 | Portland, OR | Christian Garcia | (503) 326-3031 | 8337 NE Alderwood Road, Portland, OR 97220 | Fred Perez | |
| Petroleum, Natural Gas and Minerals Center | ||||||
0201 | St. Albans, VT | Channel Dawson | (281) 985-6894 | 2350 N Sam Houston Pkwy E, Suite 900, Houston, TX 77032 | Michelle English | |
0401 | Boston, MA | Lydia Wells | (617) 565-4615 | 10 Causeway Street, Boston, MA 02222 | Sinith Kimchrea | |
5301 | Houston, TX | Channel Dawson | (281) 985-6894 | 2350 N Sam Houston Pkwy E, Suite 900, Houston, TX 77032 | Michelle English | |
| Pharmaceuticals, Health and Chemicals Center | ||||||
2006 | Memphis, TN | Kinya Miller | (901) 480-4000 | 2813 Business Park Dr, Bldg 1, Memphis, TN 38118 | David Gault | |
| 2402 | El Paso, TX | Walter Carrera | (915) 872-4760 | 9400 Viscount Blvd., El Paso, TX 79925 | Diane Amstutz | |
2506 | Otay Mesa, CA | Frank Uotani | (619) 671-8030 | 9777 Via De La Amistad., San Diego, CA 92154 | Brandy Porter | |
| San Juan Field Office | ||||||
4909 | San Juan, PR | Sheila Maldonado | (787) 729-6994 | State Rd 165 Kilometer 1.2, Guaynabo, PR 00968 | Mayra Claudio | |
Candidates looking for information on the current CBLE should reference the CBLE Information webpage.
Overview
CBP recognized the need to modernize the CBLE and set the goal to develop and administer a modern, consistent, and reliable exam that accurately tests examinees on the knowledge required for conducting Customs business in the modern environment. To achieve this goal, CBP will seek to:
- Improve the examinee experience;
- Align exam content to required industry knowledge;
- Increase the reliability of initial exam results;
- Ensure fairness across exam administrations; and
- Provide a consistent exam across administrations.
Since then, CBP has completed a benchmarking study analyzing public and private examinations to identify best practices in exam creation, administration, and post-exam review.
CBP then presented its vision for a modern exam and findings from the benchmarking study to the Commercial Customs Operations Advisory Committee (COAC) Broker Modernization Working Group (BMWG). Over a seven-month period, CBP and COAC BMWG held eight workshops and developed the seven CBLE recommendations finalized on June 26th, 2024.
Now, CBP is taking steps to implement best practices and achieve its vision for a modern exam. Before changes are made to the exam, CBP will publish detailed information on CBP.gov and make additional resources available.
All CBLE Modernization questions can be sent to brokermanagement@cbp.dhs.gov. Please include “CBLE Modernization” in the subject line to ensure a timely response.
U.S. Customs and Border Protection (CBP) published the Continuing Education for Licensed Customs Brokers Final Rule. Please see our newBroker Continuing Education page for additional information.
The Customs broker regulations in part 111 of title 19 of the Code of Federal Regulations (19 CFR 111) have been subject to review by the broker community, CBP, and the Commercial Customs Operations Advisory Council (COAC) for several years. During this time, CBP solicited feedback from the trade community through webinars, port meetings and trade association meetings, aiming to promote transparency and collaboration while modernizing regulations to reflect the role of the broker in today’s business environment.
In the April 2016 COAC public meeting, the COAC Broker Regulations Working Group (BRWG) made 37 recommendations to modernize 19 CFR 111. The COAC BRWG included participants from the trade community and CBP representatives. BRWG Recommendations focused on the following areas: the evolving role of the broker; confidentiality, cybersecurity and record retention; responsible supervision and control and employee reporting; and licensing and permits. Included in those recommendations were a proposed single, national permit for brokers, as well as electronic process changes.
The two Notices of Proposed Rulemaking (NPRMs), published June 5, 2020, reflected many of these recommendations and proposed changes to align the broker regulations with contemporary business practices in the electronic environment. Considering the proposed changes and public comments received in response to the NPRMs, CBP published two Final Rules on October 18, 2022, Modernization of the Customs Broker Regulations (87 FR 63267) and Elimination of Customs Broker District Permit Fee (87 FR 63262). These rules modernize the customs broker regulations and provide resource optimization for both industry and CBP and will update compliance requirements to protect revenue and strengthen CBP’s knowledge of importers.
Key changes in the Final Rules include:
- Creating a new term and definition for "Processing Center"
- Transitioning to a national permit framework
- Increasing license application fees and expanding forms of payment
- Codifying that U.S. customs business is conducted within the U.S. customs territory
- Revising regulations regarding the broker/client relationship
- Updating the responsible supervision and control oversight framework
- Strengthening cyber security and records requirements
- Modernizing broker reporting and Automated Commercial Environment (ACE) capabilities through the broker account portal
- Changing broker exam and licensing processes
For moreinformation on the Customs Broker Modernization Regulations 19 CFR 111.
Forfrequently asked questions on the Customs Broker Modernization Regulations 19 CFR 111.
Fee Updated Calendar Year 2024
Effective October 1, 2023, the COBRA Fee for permits (USER FEE) is $174.80 (was $163.71)
Effective October 1, 2023, the broker application finger printing fee remains $11.25
Broker Management
Contact your local Broker Management Officer or the Broker Management Branch for inquiries on the below Broker topics:
- Exam Registration
- Exam Appeals
- DBA’s
- Broker licensing
- Filer Codes
- Mergers & Acquisitions
- Permits
- Waivers
- Change of Address
Broker Management Branch
1331 Pennsylvania Avenue, NW
9th Floor
Washington, DC 20229eCBP Usage Resources

